Protection 1 is known for their great customer service record—they tout a 97.3% customer satisfaction score and a 16-year streak of A+ ratings with the Better Business Bureau. They offer same-day installation service and are proud of their no-automated-phone-systems policy, meaning that when you call, a real person will answer the phone.
Protection 1 prides itself on outstanding customer service. When you call Protection 1, you’ll talk to a real person—no automated telephone systems—and, with same-day installation, you’re sure to feel safe in no time. Given that Protection 1 boasts an A+ Better Business Bureau rating for over 16 years straight and 97.3% customer satisfaction, we’re certain you’ll feel happy with your home security.
With Protection 1, you can check on your home, arm or disarm your system, and receive text alerts from any smartphone or web-enabled device. Likewise, you can control the lights and temperature of your home from your web-enabled devices, or by setting automatic timers. And, with remote-controlled locks, there’s no need to worry if you forgot to lock your door!
Protection 1 security systems are 100% wireless and includes a color touchscreen control panel that connects to your entire system. We offer security package options that also include a 2-way voice feature built into the control panel, which connects you directly to a certified professional and does not require a land-line in order to keep you safe in cases of emergency.
When it comes to monitoring, Protection 1 has five company-owned monitoring centers, which means that there are four centers to provide backup in case of power outages or widespread disasters, such as an earthquake. In the case of an emergency, you’ll be quickly connected to a monitoring professional, not an automated phone system.
Color Touch Screen Control Panel
Indoor, Night-Vision Camera