Protection 1 Reviews

Overall rating: 4/5 based on 3 current or former Protection 1 Customers

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Reviews from Protection 1 Customers

Protection 1 is known for their great customer service record—they tout a 97.3% customer satisfaction score and a 16-year streak of A+ ratings with the Better Business Bureau. They offer same-day installation service and are proud of their no-automated-phone-systems policy, meaning that when you call, a real person will answer the phone.

Packages starting at


Feel Mostly Protected

Our alarm has worked well for the year we have had it. The camera alarm went out and our technician advised that we just get a motion detector because the cameras don't last. I miss having the camera option. I also feel the app is sort of glitchy and slow.

from American Fork, UT | August 04, 2016
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Very nice

from Salisbury, MD | May 23, 2014
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I used Protection One's services in my store for many years. They were always reliable, had great service and the people I spoke with were very pleasant. I think that the feeling of security is conveyed not only by the actual system but equally by the interactions you have with real people.

from Portland, OR | February 22, 2014
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**In certain cases, customers are incentivized to leave a customer review. Specifically, those customers who leave an applicable and honest review of Protection 1 will be eligible to be entered into a contest to win a $500 gift card to The Home Depot. There will be one winner for each one hundred qualified review submitted.