Link Interactive Home Security Review

Customized security systems and shorter contracts help Link Interactive stand out

Written by: Rebecca Edwards  |   Updated: December 12, 2018

Link Interactive provides customizable home security at a reasonable price. The company offers perks like home automation and short contracts—twelve months instead of the usual thirty-six. But you won’t get professional installation or pre-selected equipment packages, which may be too much hassle for some.

Link Interactive

Best for entry-level plan options

  • Good customer service
  • Home automation capability
  • Shorter contracts
  • Customized security systems

About Link Interactive Home Security

Unlike most other home security companies, Link Interactive offers 12-month contracts and a 30-day risk-free trial. You can also get a fairly comprehensive entry-level package that includes home automation—a feature most other security companies save for top-tier packages. Link Interactive also specializes in customized security systems, which means you get to choose exactly the kind of protection you want.

Some of the downsides to Link Interactive are higher monitoring service costs and early termination fees. But the good news is you don’t have to be locked in for three years, which is the typical length of a home security contract. And although customization is nice, it can be overwhelming for some customers, making it harder to make a final decision.

Bottom line: If you’re not ready to make a three-year commitment and like the freedom that comes with customization, then Link Interactive may be the right home security choice for you.

Learn More About Our Rating Criteria

Read Customer Reviews

Link Interactive

Price and Contract

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Tech and Equipment

Learn More

Home Automation

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Customer Service

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Installation

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Link Interactive Prices and Packages

 

Gold

View Plans

Elite

View Plans
Monthly Price

$39.99

$44.99

Installation Type

DIY

DIY

Connection

Cellular

Cellular

Warranty

3 years

3 years

Professional Monitoring

Yes

Yes

Video Monitoring

No

Live video streaming

Video recording

Alarms

Fire

CO2

Intrusion

Fire

CO2

Intrusion

Sensors

Up to 48

Extreme temperature

Up to 48

Extreme temperature

Home Automation

Yes

Yes

Mobile Access + Alerts

Yes

Yes

Security Cameras

None

Nightvision

HD

Motion-activated

How Link Interactive Security Stacks Up

Price and Contract

Link Interactive offers 12-, 24-, and 36-month contracts, depending on whether you opt to purchase your equipment upfront or pay over time. Buying security equipment outrights gives you shorter contract options. While it’s nice to avoid lengthy contracts, Link Interactive has pricey monthly monitoring fees. And if you do need to cancel your plan early, be prepared to pay 75% of the remaining balance.

Pros
  • 30-Day Risk-Free Trial
    This is one of the only home security companies to offer a money-back guarantee. You can try Link Interactive out for a full month, and if you don’t like the service or equipment, you can get your money back with no repercussions.
Cons
  • High Monthly Monitoring Fees
    Link Interactive isn’t the most expensive when it comes to monthly monitoring fees, but they rank in the top three among our best home security systems. Link Interactive’s most basic package starts at $30.99 per month, and includes central station monitoring and a 100% cellular connection. For five dollars more per month you get extras like home automation, text alerts, and Crash & Smash protection.

Tech and Equipment

Link Interactive offers current equipment and provides more sensors in its packages than other companies. You also get smoke and carbon monoxide alarms in every package. But keep in mind that you don’t have to go with one of the packages—you can customize a system to meet your security needs.

Pros
  • Lots of Sensors
    You get up to 48 sensors if you choose one of Link Interactive’s pre-arranged packages. That can include motion sensors, door and window sensors, glass break sensors, image sensors, tilt sensors, and extreme temperature sensors.
  • Hourly System Checks
    Link Interactive security systems run a self-check every hour to make sure that everything is working like it should. You can also use the mobile app to ensure your system is working properly or to check for equipment failure.
  • 100% Cellular
    With Link Interactive, your security system connection is 100% cellular. While that means you don’t have landline or broadband options, it also means you’ll have the most reliable connection available. Because cellular doesn’t rely on the internet, your system won’t go offline when your Wi-Fi network goes down—plus, your system won’t be as vulnerable to hacking.
Cons
  • Too Many Choices
    Link Interactive is one of the most customizable security systems available, especially because you can use equipment from other companies. But all of those choices can make it difficult for customers to make a purchasing decision, and many people face frustration when they try to add third-party equipment to the system.
    If you like the idea of total customization and don’t mind spending some time on the phone with tech support, then Link Interactive is a good choice. If you like things to be more straightforward, you could end up overwhelmed.
  • Upgrade for Video Monitoring
    Video monitoring is one of the most helpful and popular features of a security system. Link Interactive doesn’t force a lot of upgrades, but this is one that we wish was included in every package. The good news is that it’s only about $5 per month to add this service, so that may still be affordable for many customers.

Home Automation

Unlike other home security companies, Link Interactive includes home automation capabilities in every package. If smart home integration is important to you, Link Interactive makes it easy to automate your alarm system and pair it with other smart technology.

Pros
  • Z-Wave Compatibility
    Link Interactive home security supports Z-Wave technology. That means its systems are compatible with a wide number of smart home devices, like Z-Wave thermostats, lightbulbs, and door locks.
  • Works with Popular Home Automation Brands
    If you already have some smart products, there’s a good chance you can connect them to a Link Interactive security system. Link Interactive works with Amazon Alexa, Nest products, Apple TV, and Google Home, so you can add voice control and other convenient features to your smart home setup.
Cons
  • Doesn’t Work with All Smart Devices
    We have to admit that Link Interactive does a good job when it comes to home automation, but because it only works with Z-Wave technology, there are some common smart gadgets that are left in the cold. It doesn’t work with Ecobee and WeMo devices or those that use Zigbee, Bluetooth, or Wi-Fi.

Customer Service

Link Interactive does a good job of taking care of customers. The company boasts positive customer reviews, great industry ratings, and a reputation for quick, friendly customer service.

Pros
  • Good Ratings and Reviews
    The BBB has given Link Interactive a grade of “A+,” and the company has 4.5 stars on Yelp. In fact, we were hard-pressed to find any rating of this company that is below 4 stars—Angie’s List and Consumer Affairs also give Link Interactive 4.5 stars or higher. Customers specifically rave about how helpful and responsive the company and its representatives are.
  • Customer-Friendly Policies
    The 30-day money-back guarantee and 2-year equipment warranty definitely put customers first. We also like that you have contract options shorter than 36-months. But Link Interactive loses points for its 100% termination fee schedule.
  • Responsive Tech Support and Customer Service
    These are two areas where customers pour on the praise for Link Interactive. Customers report prompt, friendly assistance—from help with technical issues to help with billing and payments. Reviews repeatedly note how patient tech support is and how customer service representatives make customers feel valued.
Cons
  • Better Installation Instructions
    Several customers complain about the instructions for DIY installation. Enough people found them confusing for us to take note. Although many customers report satisfaction with tech support when they call for help, we’d like to see Link Interactive take a look at the instructions and improve the clarity to reduce the number of customers that need to call in during installation.

Installation

Some security companies charge as much as $300 for installation. Because you install Link Interactive’s equipment yourself, there is no fee. Best of all, the company also offers free expert tech support to help you with setup.

Pros
  • Free Installation
    The best part of installing your security system on your own is saving cash. You don’t have to worry about any extra costs with Link Interactive’s DIY installation.
  • Helpful Tech Support
    Link Interactive has tech support agents available and ready to help you get through any snags in the DIY install process. Live chat and email are available, as well as phone support.
Cons
  • Limited Customer Service Hours
    Even though Link Interactive delivers responsive tech support, the company doesn’t offer 24/7 customer service. You can reach an agent Monday through Friday between 6:00 a.m. and 9:00 p.m. (MST) and Saturdays from 9:00 a.m. until 6:00 p.m. But there’s no help available overnight or on Sundays.
  • *Update: SafeWise learned that in response to customer input and needs, Link Interactive has added on-call customer service reps that are available overnight, weekends, and holidays.

  • Confusing Instructions
    We mentioned this earlier, but it bears repeating. The key to DIY installation is simplicity. But Link Interactive provides confusing instructions that leave customers frustrated and reaching out for help.

Link Interactive FAQs

Is Link Interactive worth the price?

Link Interactive doesn’t have a package below $30 per month, which might price it out of some budgets. But you do get a lot for your money with this security company. All packages include a control panel, home automation, mobile access and alerts, fire and CO2 monitoring, and up to 48 sensors.

Does Link Interactive home security work for renters?

Thanks to its more flexible contract options, Link Interactive can be a good choice for renters. Most rental leases are for 12 months, so it’s nice that Link Interactive offers a 12-month contract. You can also move with a Link Interactive system without incurring any fees. Plus all equipment is wireless, which means you won’t have to put any holes in the wall to integrate with your rental’s wiring.

What happens if I cancel my contract early?

If you terminate your contract before it’s complete, you’ll have to pony up 75% of the remaining balance of your contract.

View All Link Interactive FAQs

Link Interactive Equipment

Go! Control Panel and Cell Module

Go! Control Panel and Cell Module

This 7-inch touch screen base station is easy to use and gives you one-touch control to arm and disarm your system.

Pet-Friendly Motion Sensors

Pet-Friendly Motion Sensors

Pets under 40 pounds will pass by these motion sensors unnoticed, minimizing false alarms.

Glass Break Sensor

Glass Break Sensor

This is a wireless sensor that detects the sound of breaking glass up to 360 degrees and 15 feet away.

Smoke/Heat/Freeze Sensor

Smoke/Heat/Freeze Sensor

This all-in-one sensor keeps tabs on extreme heat and cold as well as smoke.

SkyBell Doorbell Camera

SkyBell Doorbell Camera

You can see who’s at the door from anywhere with this Wi-Fi doorbell. It can also be integrated with the smart lock offered by Link Interactive.

Yale Real Living™ Key Free Touchscreen Deadbolt

Yale Real Living™ Key Free Touchscreen Deadbolt

This smart lock uses a touchscreen and code for entry, making keys obsolete.

2GIG Smart Thermostat

2GIG Smart Thermostat

This smart thermostat can be controlled from the Link Interactive app and helps improve your home’s energy efficiency.

Universal Garage Door Kit

Universal Garage Door Kit

This device lets you open, close, and check on your garage door from anywhere, but you need to have a garage door that was made after 1992.

The Bottom Line

Link Interactive is a good match for DIY people looking for moderately-priced home security that includes top-tier perks like home automation. But if you just want to pick a package and skip the hassle of setting up the system on your own, this might be a turnoff.

Pros
  • Fully customizable
  • Home automation included in all packages
  • Shorter contracts available
  • 30-day money-back guarantee
  • Good customer service
Cons
  • Upgrade required for video monitoring
  • No professional installation
  • Steep termination fees

Link Interactive Customer Reviews

Awesome Service And Equipment

This basic security system is awesome. I also got cameras and automation. They helped me set up my system from day one. Everything is in and working smoothly. Great to be able to check on things when I’m traveling. Link is a 5 star company for sure.

Brian E. from Denver, CO | August 06, 2016
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Amazing Customer Support

I had ADT four years. I made the switch to Link earlier this year. Not only did I save money but the customer support has been second to none. I never wait I hold and the chat is super easy to get small questions answered. I recommend them.

Monroe C. from Fairfield, CA | June 15, 2016
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    How We Evaluated Link Interactive

    We listened to customer feedback, researched Link Interactive policies and services, and tested Link Interactive products. We also compared Link Interactive’s offerings to other home security companies to see how they measured up to the competition. To find out more about how we evaluate security companies, visit our Rankings and Reviews page.

    Find out how easy it is to get started. View Plans

    Protect America Home Security Review

    Locked-in rates and lower monthly costs make Protect America a budget-friendly home security choice

    Written by: Rebecca Edwards  |   Updated: December 12, 2018

    Protect America

    Best for your budget

    • Budget-friendly starter plan
    • Locked-in monthly rates
    • Lifetime equipment warranty

    About Protect America Home Security

    You can get monitored home security from Protect America for less than most other security companies, and you won’t run into any hidden fees. You can even lock in your monthly rate so you don’t need to worry about unexpected increases.

    But the company’s most affordable packages require a landline connection and don’t come with the mobile app. When you upgrade to a broadband or cellular connection, you get perks like mobile alerts and home automation integration.

    Protect America has some nice customer-first policies, including a thirty-day money-back guarantee and a lifetime equipment warranty. Plus, that equipment is made by GE, so you know you’re getting quality products.

    Bottom Line: For basic monitored home security that trades out the frills for lower monthly rates, Protect America is a good choice. But if you’re looking for extras like mobile access, smart home control, and fire and CO2 monitoring, you’ll have to pay up, which makes Protect America less budget-friendly.

    Learn More About Our Rating Criteria

    Read Customer Reviews

    Protect America customer service agents at a computer

    Price and Contract

    Learn More

    Tech and Equipment

    Learn More

    Home Automation

    Learn More

    Customer Service

    Learn More

    Installation

    Learn More

    Protect America Prices and Packages



    Protect America SAFE Packages

    These packages come with the same connection options, installation types, and warranties as Protect America’s other package offerings. All packages also include the Simon XT Control Panel, one motion detector, battery backup, three window decals, and one yard sign.

     

    Safe Fire

    Get Quote

    Safe Video

    Get Quote

    Safe Fire+Video

    Get Quote

    Safe Doorbell

    Get Quote

    Safe August Exclusive

    Get Quote
    Upfront Costs

    $99

    $99

    $99

    129

    $129

    Monthly Monitoring

    $49.99

    $49.99

    $49.99

    $49.99

    $49.99

    Door and Window Sensors

    5

    5

    5

    5

    5

    Smoke Detectors

    2

    None

    2

    None

    None

    Indoor Camera

    No

    Yes

    Yes

    No

    No

    Doorbell Camera

    No

    No

    No

    Yes

    No

    Amazon Echo Dot

    No

    Yes

    Yes

    No

    No

    August Smart Lock

    No

    No

    No

    No

    Yes

    Additional Sensors

    $9.99 each

    $9.99 each

    $9.99 each

    $9.99 each

    $9.99 each

    How Protect America Security Stacks Up

    Price and Contract

    You can get Protect America security for less than many other security companies, but you get what you pay for. The lowest-priced packages come with limited features and work only with a landline. But if all you need is basic home security, this is a good place to start.

    Pros
    • Affordable Entry-Level Plan
      Protect America has an entry-level plan that starts at $19.99 per month, which is one of the cheapest monitoring plans available from any home security company. But that price comes with limitations—it’s only available if you have a landline and there’s no video monitoring. And if you want fire and carbon monoxide alarms or mobile access, you’ll need to upgrade.
    • Lifetime Equipment Warranty
      This is the only security company we’ve found that offers a lifetime guarantee on equipment. All you need to do if something breaks down or stops working properly is give Protect America a call, and faulty items will be swapped out for new ones.
    • Locked-In Rates
      Protect America locks in your monthly rate at the time of signing for as long as you’re a customer. But if you interrupt your service for any reason, you risk losing that price.
    Cons
    • Too Many Upgrades Required
      All of Protect America’s plans require upgrades to get smoke detectors and carbon monoxide protection included. Those alarms are so important to home safety that we would like to see this company add those to its lower-tier plans.
      Security cameras, video monitoring, and mobile access also require a connection upgrade to broadband or cellular, which makes Protect America’s prices much higher than they first appear.
    • Long Contracts
      Protect America requires you to sign a thirty-six-month contract, which is standard in the industry but a big commitment for customers. And if you opt out of your contract early, you’ll be stuck paying the full balance left on the remainder of your contract.

    Tech and Equipment

    Protect America’s equipment is made by GE, which gives customers a degree of confidence in the quality and function. Plus all equipment—from motion detectors to window sensors—comes with a lifetime guarantee, so you won’t have to worry about shelling out extra cash if a component stops working. Protect America also offers all the latest technical advances, but you need to upgrade to get them.

    Pros
    • 100% Wireless Security Systems
      Protect America’s home security equipment is 100% wireless, which means no drilling into walls or tapping into your home’s electrical system to install your control panel and other components. It also makes it easy to move with your security system, whether you’re a homeowner or a renter. (Note that the landline plans may require some drilling to tap into the phone line, but all equipment is still wireless.)
    • Three Monitoring Options
      You can choose from landline, broadband, or cellular monitoring. It’s these choices that let Protect America offer a low-priced starter plan. Monitoring that uses a landline is less expensive, but it also comes with some technical and security limitations (like wires that can be cut). If you want access to all the perks, select broadband or cellular.
    • GPS Tracking
      This feature isn’t always available from security companies. Protect America’s GPS tracking extends your alarm system to your car. You can track and find your vehicle in real time, and if you have teen drivers in the home, you’ll get instant alerts if they’re speeding.
    Cons
    • Important Features Not Included
      It’s great to have lower monthly monitoring fees, but Protect America skimps on the equipment included in its packages. You have to pay for add-ons or upgrade to a SAFE package if you want smoke and carbon monoxide monitoring, security cameras, smart locks, mobile access and alerts, or video monitoring. While this is standard practice in the home security arena, Protect America’s package setup is restrictive and can be confusing at first glance.

    Home Automation

    Protect America offers home automation, but you need to upgrade to get it. Although its equipment is Z-Wave compatible, this company keeps its smart home choices slim—it’s not compatible with popular brands like Nest, Ecobee, or Google Home.

    Pros
    • Works with Amazon Alexa
      If you love voice control, then you’ll be glad to know that Protect America works with Alexa—and you even get an Echo Dot included with two of the SAFE package options. With an Amazon Echo device, you can add the Protect America skill to enable voice control over any Z-Wave devices that are part of your home security system. You can also arm or disarm the system with the sound of your voice.
    • Compatible with Z-Wave Devices
      Because Z-Wave technology is one of the most popular home automation protocols, Protect America home security is compatible with a wide array of smart devices. You can add things like smart locks, smart outlets, and smart lightbulbs. Best of all, if a smart product (like a thermostat) doesn’t come with your security package, you should be able to add it as long as it uses Z-Wave.
    Cons
    • Only Available with Broadband and Cellular Plans
      It’s not uncommon for security companies to save home automation for top-tier packages, so Protect America isn’t doing anything unusual. But we’d like to see a smaller jump from landline prices to broadband. Right now you’ll pay almost double if you upgrade from the Copper Plan.

    Customer Service

    Protect America hasn’t always had rave reviews in regard to customer service—the company has just two stars on Yelp. But Protect America does appear to make changes based on customer feedback, as evidenced by a four-and-a-half star rating from SafeWise readers.

    Pros
    • Customer-First Policies
      This security company has a number of policies that do right by customers, and we’ve already mentioned them multiple times in this review. However, they’re so good, we decided to include them again. The lifetime equipment warranty and locked-in monthly rates are two features that you’ll only find with Protect America.
    • 15-Day Money-Back Guarantee
      Committing to a three-year contract is tough, so it’s nice that Protect America gives customers a couple weeks to test out the system before they’re locked in.
    • Fast Response Times
      Whether it’s responding to a customer service request or a triggered alarm, SafeWise readers laud how quickly Protect America gets things taken care of. Customer service reps who are patient, friendly, and helpful only augment that peace of mind.
    Cons
    • Pushy Sales
      One of the biggest complaints we’ve seen from customers is about high-pressure salespeople that seem willing to say whatever is needed to seal the deal. Although we haven’t personally experienced this, there’s enough buzz around this topic that we wanted to address it. We’d like to see Protect America apply the same customer-first approach to sales as it does to many of its policies.

    Installation

    Protect America gives you options when it comes to installation. You can choose DIY installation or have a professional get the job done. But pro installation does come with an extra fee, so it may come down to how tech-savvy you are and whether or not the convenience of professional installation is worth it. And we’ve learned that pro install may not be available in every area.

    Pros
    • Installation Options
      You’re not stuck with one choice when it comes to installing your Protect America home security system. The company offers professional installation by trained technicians, or you can choose a simple DIY setup, which saves you from extra expenses.
    Cons
    • Professional Installation Fee
      It’s nice to have professional installation available—especially if you don’t want to worry about the technical aspects. But be prepared to pay an extra $199 for the convenience.
    • Limited Availability
      While Protect America does tout a pro installation option, we found out that it can be hard to get depending on where you live. So if your heart is set on professional installation, find out how easy it is to schedule in your area before you order your system.

    Protect America FAQs

    Is Protect America worth the price?

    Protect America is one of the most affordable home security companies. Because it utilizes a landline connection for entry-level plans, it’s easier to keep costs low. We calculated the total cost (minus taxes and fees) of a three-year contract based on Protect America’s $19.99 per month Copper Plan. Over the lifetime of the contract, the cost works out to less than $6 per week. Because the average loss from a break-in is around $2,300, we think that price is definitely worth it to thwart a burglar.

    What is the difference between landline, broadband, and cellular?

    Landline connections use a hardwired phone line to connect the security system to the monitoring center. This is the oldest and most affordable connection available. The biggest weakness of a landline connection is the possibility of a criminal cutting the line to disable the system.

    Broadband connections use the internet to connect to a monitoring center. These connections are faster but come with a higher price tag. There is less likelihood of tampering with a broadband connection, but there are still wires involved (your Wi-Fi router) and hacking could be another potential threat.

    Cellular connections are considered the most reliable and tamper-proof. They use a cellular uplink and cell towers to communicate with the monitoring center. These connections remain in place if the internet goes down, and there’s no risk of wires being cut. But again, you will pay more for a cellular connection.

    Is DIY installation my only option?

    No. You can choose either DIY or professional installation. Professional installation costs $199. But you can save that money if you decide to install the system yourself. For DIY installation, Protect America provides detailed instructions and tech support if you run into problems.

    Does Protect America home security work for renters?

    Because Protect America’s control panel and other equipment is 100% wireless, you can install it in an apartment without causing any damage to the walls. The only downside is the three-year contract, which means if you move to a new apartment, you’ll need to uninstall the system and reinstall it in your new place.

    What happens if I cancel my contract early?

    Protect America requires you to pay 100% of the remaining balance on your contract if you cancel early.

    Do I own my Protect America equipment?

    With Protect America, you own the equipment from day one. The equipment cost is included in your monthly monitoring service fee, so you don’t need to come up with a big chunk of change upfront.

    Protect America Equipment

    Touch Control Panel

    Touchscreen Control Panel

    This is your in-home monitoring station. You get a large display with a color LCD touchscreen that features user-friendly icons to arm, disarm, and check the status of your home security system.

    Window Door Sensors

    Window and Door Sensors

    These small, wireless sensors come with a five-year battery life and let you know when doors or windows are opened.

    Motion Detectors

    Motion Detectors

    These devices detect movement over a range of twenty-five feet and are pet-friendly up to forty pounds.

    Garage Door Sensor

    Garage Door Sensor

    Get instant notification whenever someone tries to open the garage door.

    Glass Break Sensor

    Glass Break Sensor

    With this sensor in place, you’ll be alerted if someone breaks a window.

    Talking Wireless Keypad

    Wireless IP Camera

    This camera lets you access, view, and download stored video using the Protect America app.

    Keychain Remote

    Keychain Remote

    You can arm or disarm your system, or use the panic button with this convenient, pocket-sized remote.

    Keychain Remote

    Outdoor Video Camera

    Keep an eye on the exterior of your home with infrared night vision and 30-second video clips whenever the alarm is activated or the system is armed or disarmed.

    The Bottom Line

    If you want basic home security that won’t break the bank, Protect America is a logical choice. This company offers some of the lowest monthly monitoring rates out there, but those rates are just for landline connections. If you go with the most affordable plan, you won’t have access to the mobile app, home automation, video monitoring, or fire and CO2 protection.

    Pros
    • Affordable monthly rates for landline connection
    • Lifetime equipment guarantee
    • Fifteen-day money-back guarantee
    • No rate increases
    • DIY or professional installation
    Cons
    • Big price for broadband or cellular monitoring
    • Steep termination fees
    • Long contracts
    • Lots of upgrades required

    Protect America Customer Reviews

    Very Bad Customer Service And Cheap Company To Suck Money

    Very bad service they never cancel service and they will transfer department to department to cancel service and they are unavailable on weekend.. money sucking cheap company never ever sign contract without reading multiple time if you have to go with them.

    John S. from Sayreville , NJ | September 16, 2017
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    Great Company!

    We been with protect amErica for over 9 years. No problem at all. Customer service is excellent and very knowledgeable. They never rush to answer any questions, I have nothing but positive things to say about protect america. Very reliable if my alarm sounds they are calling in 5 seconds to check on us. Highly recommend.

    Veronica M. from Bella Vista , AR | February 13, 2017
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    Safer Than Ever

    I would highly recommend Protect America. It is affordable, easy to install yourself and support people are awesome! The system works great, looks nice, and makes us feel safe.

    Victor E. from North Versailles, PA | August 04, 2016
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    My System

    Excellent customer service

    George G. from Freeport, NY | August 04, 2016
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    Protect America

    Great customer service. So far have had it for a couple months and love it!

    Mike P. from San Antonio, TX | June 15, 2016
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    I Would Recommend Protect America

    I switched from ADT to protect America. Pricing was better here. So far I had a very good experience. It’s has been little over a year since am the customer. I would definitely recommend the product. I always had good experience with their customer service. They are prompt and ready to help patiently. Last time when we had tornadoes in our area, my panel was fried due to high voltage. The replacement keypad was provided within a week. As always installation was a breeze. Also like the wireless sensors so it’s great for houses with no pre wired security system. Like other competitors they do come with contract. So make sure you are prepared for that duration commitment prior to signing with them.

    Hithesh U. from Dallas, TX | June 08, 2016
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    Great Alarm System!

    Thank you protect America! I would recommend this system to everyone.

    Zachary W. from Austin, TX | November 18, 2015
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    Great So Far

    Just signed up…awesome customer service so far

    Seth P. from Moosup , CT | August 21, 2014
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    Nca

    Great services! Great prices! No contract. Professional employees and always quick to respond. Love them!

    Lindsey L. from Nashville, TN | June 06, 2014
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    Protect America

    I used Protect America for several years for home security. I was very pleased with their service.

    Myra R. from Bastrop, LA | May 28, 2014
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    Happy With Protect America

    I had Protect America for about 10 yrs and they have always been helpful whenever I needed help. So far so good.

    Richard B. from Harrisburg, IL | April 06, 2014
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    Feeling More Secure

    My security system, Protect America, was recommended by my mortgage company. I was very reluctant to purchase a security alarm system. But, after all of the recent break-ins and rise in drug issues in my small town, my husband and I chose to get this one. We are so happy with it. I forgot it was on the day after we installed it, and I soon heard the alarm go off and my phone rang. I gave the wrong password and I soon had a sherrif’s deputy at my door. Then I had another phone call from the security alarm system. I learned in a hurry to disarm the system before I let the dogs out!

    Laura G. from Coshocton, OH | January 07, 2014
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    Great System, Great Company!

    I liked that I was able to save almost $200 by going with a system that allowed DIY install. It was super easy to set up and I didn’t have any issues getting it connected. So far, I haven’t had any issues. It’s been nice having mobile access and the security cameras are definitely a addition that I recommend.

    Brenda H. from Boston, MA | May 08, 2013
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      How We Evaluated Protect America

      To review Protect America, we conducted thorough research into its services and policies, evaluated equipment, and listened to customer feedback. We also lined up Protect America’s offerings next to other industry leaders to see how they stacked up to the competition. Get more details about how we evaluate home security companies on our Rankings and Reviews page.

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      ADT Home Security Review

      ADT combines experience and expertise to deliver reliable (but pricey) home security systems.

      Written by: Rebecca Edwards  |   Updated: December 12, 2018

      If you can afford it (and make a three-year commitment), ADT is a good choice for customized, comprehensive home security packages.

      ADT

      Best for monitoring experience

      • Good reputation
      • Customer guarantees
      • Home automation with ADT Pulse® Interactive
      • 140+ years of home security experience

      ADT Home Security at a Glance

      ADT’s well-established reputation has made it one of the most trusted names in the industry. Stand-out features include mobile control and alerts through the ADT Pulse® app and CellGuard® wireless monitoring that connects customers to one of six monitoring centers without a landline.

      ADT’s main downfalls are high monthly costs and strict contract requirements. You can pay anywhere from $27.99 around per month to nearly $60, depending on the level of monitoring you choose and the equipment and feature add-ons you select. The company also requires a three-year contract—and if you want to opt out early you’ll have to pay 75% of your remaining contract.

      Learn More About Our Rating Criteria

      Read Customer Reviews

      ADT home security sign

      ADT Home Security Review Summary

      Price and Contract

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      Tech and Equipment

      Learn More

      Home Automation

      Learn More

      Customer Service

      Learn More

      Installation

      Learn More

      ADT Prices and Packages

       

      Basic

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      Basic Wireless

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      ADT Pulse®

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      Adt Pulse® + Video

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      Monthly Price

      $27.99

      $48.99

      $52.99

      $58.99

      Installation Fee

      $99

      $99

      Starts at $199

      Starts at $399

      Connection

      Landline

      Cellular

      Cellular

      Cellular

      Installation Type

      Professional

      Professional

      Professional

      Professional

      Extended Warranty

      Add-on

      Add-on

      Included

      Included

      Professional Monitoring

      Yes

      Yes

      Yes

      Yes

      Fire, CO2, and Medical Alert Protection

      Add-on

      Add-on

      Add-on

      Add-on

      Wireless

      Yes

      Yes

      Yes

      Yes

      Home Automation

      No

      No

      Yes

      Yes

      Mobile Access + Alerts

      No

      No

      Yes

      Yes

      Security Camera

      No

      No

      No

      Yes

      Live Video Streaming

      No

      No

      No

      Yes

      Video Recording

      No

      No

      No

      Yes

      Included Equipment

      Control panel
      3 door /indow sensors
      1 pet-friendly motion detector
      1 window decal
      1 yard sign

      Control panel
      3 door/window sensors
      1 pet-friendly motion detector
      1 window decal
      1 yard sign
      1 key fob

      Control panel
      3 door/window sensors
      1 pet-friendly motion detector
      1 window decal
      1 yard sign
      1 key fob

      Control panel
      3 door/window sensors
      1 pet-friendly motion detector
      1 window decal
      1 yard sign
      1 key fob
      Video camera(s)

      How ADT Security Stacks Up

      Price and Contract

      ADT is on the pricier end of home security. You’re paying for years of experience and a good track-record, but it would be nice if the company threw in a few more extras (like mobile access, security cameras, or smoke and CO2 monitoring) without adding dollars to your monthly bill.

      Pros
      • Deals on Equipment and Installation
        ADT equipment is good, and it can cost you—but this home security giant knows that everyone loves a deal. Its current deal offers up to $850 in free equipment with an ADT monitoring contract, which can make a big impact on your total costs over the lifetime of the contract.
      • Packages for Every Budget
        We found that the variety of packages available makes ADT a viable option for nearly any budget. The Basic package, which starts at $27.99 per month, is less than most people pay for TV every month. Because you can choose what you want to add on to your basic plan, you have a lot of control over how much you pay.
      • 6-Month Money-Back Guarantee
        This is one of the best available guarantees from any security company. If you’re not happy with your ADT home security system, you can cancel within the first six months and receive a refund of all the monitoring fees you’ve paid. But this doesn’t apply to equipment, so you may have to eat that investment.
      Cons
      • Long-Term Contracts
        When it comes to contract terms, ADT isn’t doing anything differently than most other home alarm companies—tying people up for a minimum of thirty-six months. We’d like to see this security pioneer test out some shorter-term options, especially for renters and others who may move within one to three years.
      • Some Upgrades Should Be Included
        ADT offers a lot beyond basic home security (like medical alert monitoring), but the company charges extra for safety essentials like smoke and carbon monoxide monitoring, which other security companies include. You also have to upgrade for an extended warranty if you select either of the Basic packages. We’d like to see ADT cut their customers a break and create some affordable package options that include smoke and CO2 alerts along with a good, solid warranty for all plans.

      Tech and Equipment

      ADT remains on the cutting edge of technology and equipment, and every customer is offered free professional consultation to find the right services and equipment.

      Pros
      • More Monitoring Centers Than Anyone Else
        ADT has six monitoring centers to keep your alarm system connected. If one center goes offline for any reason, monitoring will be automatically transferred to another monitoring center that’s still up and running, so you’ll never be stranded without help.
      • 100% Wireless Equipment
        It’s only been in the last few years that ADT has introduced wireless equipment, which doesn’t require hardwiring. Now, renters and others who balk at drilling into the walls for home security can get ADT.
      • Pet-Friendly Motion Detector
        ADT’s pet-immune motion sensors help to eliminate false alarms. Some pet-friendly monitors work for pets only up to fifty pounds, but ADT’s motion sensor is immune to movement from pets up to 60 or 80 pounds.
      Cons

      • Independent Retailers
        Because ADT uses individual retailers to sell its equipment and services, you never know exactly what your control panel (and other equipment) is going to look like until the installer knocks on your door. That means that if you like the ADT system at your brother’s house, there’s no guarantee that yours will look the same. This doesn’t impact how well an ADT security system protects your home, but it can be a bummer if you were expecting a particular panel and got something different.

      Home Automation

      ADT offers home automation with its Pulse packages, but it doesn’t come cheap.

      Pros
      • Full IFTTT Integration
        Using Z-Wave technology, ADT security equipment can integrate with a large number of third-party smart home devices. This means you can control all kinds of Z-Wave devices like door locks and smart light bulbs using the ADT Pulse® system.
      • Voice Control Options
        ADT works with Amazon Alexa to access the ADT Pulse® app, so you can use your voice to arm and disarm your system, control lights, and open or close the garage door. All you have to do is add the Pulse skill to Alexa and you’re ready to go.
      Cons
      • Pricey Home Automation and Mobile App Packages
        Home automation features don’t come with ADT’s basic security packages. You have to upgrade to one of the ADT Pulse® plans, which start at $52.99 per month. This is also the only way to get mobile access and alerts with your ADT security system.

      Customer Service

      ADT knows a thing or two about how to deliver reliable, friendly service, but those years of expertise don’t always translate to the company’s authorized retailers, making customer service hit-or-miss depending on who you’re dealing with.

      Pros
      • Good Reputation
        ADT is nearly synonymous with home security, and with more than 140 years of home protection experience, ADT is used by over six million customers.
      • Customer Guarantees
        ADT may have steep early cancellation fees and long contracts, but it also offers some of the best customer guarantees.* The Theft Protection Guarantee protects you if your home is burglarized while your system is armed—ADT will pay up to $500 of your insurance deductible in that case. The company also offers a six-month money-back guarantee and a mover’s guarantee that keeps you from incurring extra equipment costs if you move after being an ADT customer for at least two years. *Certain terms and restrictions may apply. These guarantees may change at any time, so make sure you check with a representative for more details.
      • 24/7 Customer Service
        Other security companies have limited customer service hours, even though they offer 24/7 professional monitoring, but ADT customer service reps are available day and night.
      Cons
      • You Never Know What You’re Going to Get
        Once again, we’re talking about ADT authorized dealers. Because you’re not dealing directly with ADT but with an independent retailer, you may or may not get good service.

      Installation

      All ADT alarm systems come with professional installation, which means you don’t have to worry about the best place to install the control panel, window sensors, and other equipment.

      Pros
      • Risk Assessment
        ADT installation is provided by highly-trained security advisers. Every installation includes a whole-home risk assessment that identifies the best security solutions for your home. Security advisers are trained to evaluate both the inside and outside of your home, so they can make recommendations that meet all of your security needs. And they don’t recommend extra devices that you don’t need, but they are obligated to point out all security vulnerabilities so you can make the most informed decision.
      • Fast Scheduling
        Because there are trained security advisers all over the country, it’s not uncommon to have an ADT security system installed within 24 to 48 hours after ordering.
      Cons
      • Installation Fee
        There is a $99 installation fee, which is one more expense you need to worry about. Unfortunately, all the extra benefits of professional installation come at a price.

      ADT FAQs

      Why is ADT more expensive than other home security companies?

      Like all home security companies, ADT offers a number of different packages to choose from. In addition to monthly monitoring costs, you also need to consider equipment costs, activation fees, installation costs, and the extra expense of any upgrades you select. Because ADT offers so many options and upgrades, it’s easy to end up with a customized ADT package that is more expensive than its competitors. Just be sure to keep a tally as you work with an ADT security pro to put together the right package for your home. If budget constraints are a factor, let your representative know up-front how much you can afford.

      Is ADT worth the price?

      ADT’s higher costs can be worth it if you’re looking for a security company with a long-standing reputation and track record. But for people on a budget or those thinking of moving within the next three years, the cost can be prohibitive.

      Does ADT home security work for renters?

      Yes. ADT offers wireless home security solutions that make it easy for renters because wireless security doesn’t require you to drill into walls. The best way to set up security if you’re renting is to schedule an in-person consultation where an ADT representative can assess your needs and propose a package designed specifically for your space.

      Why does the number of monitoring centers matter?

      Redundant monitoring centers mean that if one center goes down due to a power outage or an extreme weather event, the homes monitored by that center are automatically transferred to another center. This means you’ll always have the protection of 24/7 monitoring even if something happens to take a monitoring center offline.

      What happens if I cancel my contract early?

      ADT requires a 36-month contract, and they do charge early termination fees if you cancel your service before the end of your term. If you drop ADT in the middle of your contract, you’ll owe the company 75% of the remaining balance of your contract.

      Do I own my ADT equipment?

      ADT leases its equipment, but the company doesn’t require customers to return equipment at the end of a contract. The price of equipment is included in your monthly payment; however, ADT is known to offer special deals that may eliminate the equipment cost when you sign a monitoring contract. Talk to a representative to find out what deals are available when you set up your ADT security system.

      What do I need to know about the recent ADT home security settlement?

      In 2017, ADT settled five class action lawsuits that claimed wireless sensors used between November 13, 2009 and August 15, 2016 were vulnerable to hacking. Claimants asserted that hackers could access a security system and disable it through certain wireless sensors used in ADT residential security systems. The suits were centered on ADT’s failure to disclose this potential liability. ADT has denied any liability and maintains that the claims have no merit. Rather than continuing litigation, the company agreed to settle and establish a million settlement fund in order to avoid the ongoing expense and uncertainty. February 26, 2018 was the deadline to file a claim in the settlement.

      Read all ADT FAQs

      ADT Equipment

      Wireless Keypad Control Panel

      ADT’s wireless control panel has programmable function keys and enlarged keypad buttons for easy use.

      Pet-Friendly Motion Detector

      This pet-immune motion detector means you don’t have to worry about your beloved pets setting off the security alarm (for pets up to 60–80 lbs.).

      Door Sensors and Window Sensors

      These sensors let you know when windows and doors are opened. If an unexpected entry point is accessed, you’ll know about it.

      Key Fob

      You can use ADT’s pocket-sized remote to arm and disarm your system or press a panic button.

      The Bottom Line

      ADT is a trusted name, which is what keeps them at the top of the security game. However, there are a lot of new players that are giving ADT a run for their money. If you want home security that comes with years of experience and expertise—this company has had more than 140 years to hone its home security know-how—ADT is a solid choice. But costly packages and upgrades can put ADT out of reach for some home security shoppers.

      Pros
      • More monitoring centers than any other home security company
      • Home automation with the ADT Pulse® package
      • Professional consultation and installation
      • Wireless equipment
      • Good customer guarantees
      Cons
      • Expensive monitoring fees
      • Upgrades required for fire and CO2 monitoring
      • Extended warranty not included on all packages

      ADT Customer Reviews

      Opey

      Love our Vivint. Helps us to feel safe.

      Opey B. from Lake Arthur , LA | June 05, 2018
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      Excellent Service

      Although all the alarms at my house have been false due to forgetting the alarms were on or accidentally breaking something, all of these were responded to very quickly by very courteous and efficient personnel. I feel very safe in my home when I’m there and very confident that my home is monitored well when I’m away. Tremendously thankful for a wonderful alarm system and helpful staff.

      Jenoveva H. from Odessa, TX | January 22, 2018
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      Excellent Security

      very happy with our system. has never failed, feel very secure when we turn it on at night. would recommend the system to anyone. i dropped a plate in the kitchen and the system came on asking if everything was alright, it sounded like glass breaking when the plate hit the floor. only problem we have is forgetting to turn it off in the morning but that is our fault.

      Richard E. from Steelton, PA | January 22, 2018
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      Awful Service

      worst service and customer service ever….stay away from adt

      H A. from Spring Lake, NC | October 13, 2017
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      Great Support

      Great Support

      Preet C. from California, CA | October 02, 2017
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      Scam

      double billing over charge

      Robert R. from San Juan Capistrano, CA | September 27, 2017
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      They Suck!

      If I had the option for no star that would be my rating. I have paid in every month for 36 months for a service that never worked after the first 6 months. What a waste of money! You need to stay away from this company as their equipment is substandard and cheap; it breaks very easily.

      Marilyn B. from Burt, MI | August 16, 2017
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      Adt Is The Worst

      The 36 month contract, 30 days’ notice, and liquidated damages clauses are ridiculous. My system never worked as promised, but it did not matter to ADT. They relied on having a “contract” to enforce. If it cost less to fight them in court, I would have done so, and I am confident they would lose. I would be happy to join a class action against them. AVOID AT ALL COSTS.

      Brian H. from Atlanta, GA | August 10, 2017
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      Very Bad,bad,bad

      Try contacting them for support…..the phone waits are over 10 minutes. Call the sales line…they pick up on first ring.We’ve had alarm events which are handled terribly. Premises abandoned while insecure. 20 minutes between alarm event and it actually being reported.Do not use this company.

      Allan A. from Edmonton, AR | July 11, 2017
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      Run Away!!!

      ADT has the first thought name for security, but, worst to deal with. The sales tactics and the service performance is substandard. Pressuring to sign the contract…they will not let you review the it and its terms, only point to sign here. Pricing higher than anyone. The sales person kept calling me although I said not to. I suggest to never use them!!!

      J N. from Tampa, FL | June 29, 2017
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      Lackluster

      ADT Pulse is outdated, the mobile app is not reliable, customer service is horrible & ADT contracts are unreasonable. ADT constantly uses bait-and-switch pricing. They’re ripe for a class action lawsuit.

      Rick D. from Dallas, TX | May 14, 2017
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      Stay Away From Adt

      ADT has good sales people, poor customer service, the poeple who answers phones are very rude and helpless. After all, they don’t even monitor your house, meaning you turn the alarm system off, they don’t know, the alarm went off they don’t know it. I have no clue what they are monitoring. Horrible ADT!

      Henry L. from Philadelphia, PA | May 08, 2017
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      Kind Of Ok

      This wasn’t may favorite purchase. I think I made an error going with ADT.

      Tom J. from Salt Lake City, UT | April 04, 2017
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      Worst Company Ever

      The morning of 3/15 i noticed my ADT app and camera were not working, later after I had gotten home from work I called ADT customer service. After spending 55 minutes troubleshooting with customer service they decided to send a tech out to fix. 3 minutes after i hung up the phone someone kicked in my front door. Yes they did call me and call the police but the camera was no working and I was unable to see what was going on through my phone. The camera would have gotten a video of the criminal. I called ADT and told them what happened they expedited someone to come out and fix the issue. The tech came on 3/16 and after about two hours was unable to fix the issue. I have it on recording where the tech admitted the hardware had failed. It has only been 15 months and the hardware failed. I had to take off today 3/20 for the tech to come back out and fix it, the tech was able to fix it but now my key fob does not work and they have to send a tech out again and i have to take another day off from work. I called the company multiple times and complained that their equipment failed me when i needed them and i wanted to cancel my contract, they told me i would have to pay all termination fees. I should not have to pay fees because they did not hold up their end of the contract i pay extra for the app and camera and it failed me. I do not want money or anything i just want out of my contract. I have to get a lawyer now and get the BBB involved.

      Christopher C. from Pearland, TX | March 20, 2017
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      Quality

      Worst experience ever. Unreliable and irresponsible service. Even for urgent matters you have to wait on line for at least 30 minutes. And because ADT Canada was not able to pick up my phone call within a few minutes as stated clearly to me the police was dispatched. When you tried to explain no one at ADT cares to take any responsibility. I have been with ADT for almost 10 years and they will not consider your loyalty if something goes wrong. I decided to leave this company. Even your alarm goes off now you will be asked to press 1 then 2 then ……. and wait forever. Think twice if you want professional and timely service.

      Gilbert W. from Toronto , OH | March 17, 2017
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      It Is Alarming

      ADT has good sales people but only 2 or 3 techs to provide service if you have problems. They lock you in a 3 year contract and then make you wait 3 to 7 days to provide the service to make system fully operational.

      David M. from Arlington, TX | January 29, 2017
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      Horrible Service

      Terrible service: the alarm does not work and they make it impossible to cancel the service.

      Juan P. from Washington, DC | January 11, 2017
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      Took Too Long To Call After Alarm!

      While my daughter was visiting she took too long to disarm the system one early morning since she was sleeping. The alarm was in the “instant” mode so when I opened the door it went off and I attempted to silence the alarm with my FOB while my daughter put in the code. ADT took approx 10 minutes to call my house! In this time if it were a real emergency me or my daughter could have been robbed or killed if a true intruder was in the house! This is unacceptable!

      Barbara D. from Lynchburg, VA | December 28, 2016
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      Stay Away From Adt

      Worst business i have ever dealt with. From the start, i was lied to by the installation guy who said there is a grace period of a month to cancel the contact without a termination fee. When i called in a week later to cancel, ADT advised it was an incorrrect information which was given by an outsourced contractor so they can not be responsible for it. So i was stuck with them for two years. When i called to cancel the account after the two year contract was over, ADT required 30days cancelltaion period which meant they will simply collect a payment for an extra month for just wanting to cancel their ridiculous service which i want no part of ever again. From start to finish, this company is a borderline fraud.

      Philip N. from Harbor City, CA | December 22, 2016
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      Big Liars

      The agent lied to me when I specifically asked upfront about termination policies. She said I could cancel the policy anytime and didn’t reveal termination fee. They can lie anything to rip a big chunk of money off you. Each time you call customer service or loyalty department, you get different answers and they never get back to you when you leave a message. I have had many services as I frequently move to different states, this is the worst available out there.

      Manoj B. from Wellington, FL | December 09, 2016
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      Cancelling Service Ripoff

      Beware of these cheaters (ADT). I used their service for 10+ years…their service has been declining day by day. They don’t care about existing customers. First you pay a lot for the equipment and then after one year warranty period, they charge you for any failure/visit.Also, Police doesn’t even respond to their calls in majority of California cities (don’t know about other states)Finally, I decided to switch to a ‘better’ option, and I called to cancel. First they tried to convince me to stay with ADT, and later when it didn’t work, they informed me it will take 30 days to disconnect my service (so they can charge another month of monitoring fee).What a ripoff !Keep a distance from them.

      Z A. from San Jose, CA | December 01, 2016
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      What I Think Of Adt

      I paid premiums to ADT for seven years. When my system started beeping, it took me two sleepless nights, three days, and five phone calls to get help , I discovered I could not have used the system anyway because I did not remember my password. ADT has no security questions that they ask to verify who you are. What a waste of money! When I decided to end my service with them, I was told it would take a written letter and thirty days to stop the service-time to collect another premium. I do not recommend this company. I give them zero stars, but the review would not submit unless I gave them some stars.

      Joan R. from Winston-salem, NC | November 10, 2016
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      Sales Reps Are Rude

      Sales reps are very rude. Never called me back to see about moving my service to another house. I called and disconnected my service and they didnt do it until they collected another month of money. They turned it off the next day. Rip off

      Kip K. from Washington, IN | November 08, 2016
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      Peace Of Mind!

      Hi,I am a recent empty nester, and with my security system whether I am home or gone I can rest assured of my safety.

      Rosalie C. from Spring, TX | November 08, 2016
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      Adt Home System In Previous Home

      Fortunately I never had to an incident that tested the system or ADT’s response so it is hard for me to give a full review. I was happy with the system and the price paid for it. The system was low maintenance and easy to use.

      Richard G. from Ashburn, VA | September 21, 2016
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      Good Choise

      Gary from erie pa.he explaind every clearly how the system works. Did a quick and great job. Good things dont come cheap.

      Keith M. from New Castle , PA | September 17, 2016
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      Provides Great Peace Of Mind

      We previously had ADT and having this service provided us with a great peace of mind. We moved into a rental property approximately three years and now have no home security provider. We plan on purchasing this home and I can tell you the first thing we are going to purchase is ADT again. The only reason I gave this review a 4 star instead of 5, is because of the delay in response time when we do not respond. The Home Security Provider first calls us to confirm then calls police. By the time the police receive the alarm there is several minutes in delay. If help were needed right away, I believe it could be a little bit of a downfall – however, overall I know that my home is protected and even with a few minute delay – know that help would be on the way.

      Heather R. from Citrus Springs, FL | September 01, 2016
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      Ok Service

      I had ADT in the past. The service was fine but the cost was always high.

      Lynne C. from Rahway, NJ | August 31, 2016
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      Adt Alarm

      The alarm never fails.If there is late night movement around my home ,be prepared for a loud buzz followed by this is ADT.

      James Tripp T. from Gainesville, FL | August 31, 2016
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      Was Pleased With Service

      Except for some random alarms I felt confident I was protected.

      Torey B. from Sioux Falls, SD | August 31, 2016
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      The Best

      ADT is the best, hands down. The cost might be a little more, but the value is better than their competitors!

      Troy R. from San Antonio, TX | August 31, 2016
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      Top Security System

      I got ADT because of their Great Reviews & affordable prices. Thank you ADT for my Peace of Mind!

      Kimberly B. from Independence, MO | August 31, 2016
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      Dropped Service

      The alarm would go off on its own for no reason. I was robbed 3 times while under service.

      Philip L. from Kansas City, MO | August 31, 2016
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      Best Gift I Ever Received

      When I got divorced and moved into a new home with my two young boys my parents purchased me an ADT security system. I didn’t think it was necessary, but I’m so grateful now. I don’t have to worry about putting my kids to bed and thinking “what if”. ADT monitors all of those what ifs. We are all safe at night and when I come home to an empty house with my boys in the evening I can feel secure that my house is as well. Thanks ADT and mom and dad.

      Christy C. from Blacksburg, SC | August 31, 2016
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      Good

      Good

      Mary A. from Aiea, HI | August 31, 2016
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      Reliable

      They have been reliable and have called our phone and then the police when we accidently set off the alarm. No complaints.

      Sandra H. from Palm Beach Gardens, FL | August 31, 2016
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      Great Security

      ADT saved my life. I appreciate great security, and they furnish it.

      Jerry M. from Oak Forest, IL | August 31, 2016
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      Adt

      I found ADT to be a great security system.

      April A. from Mount Sterlng, IL | August 30, 2016
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      Always There For You

      We’ve had two homes that we’ve had ADT in, and we have very pleased. Their customer service is great.

      Jacquelyn B. from Ypsilanti, MI | August 30, 2016
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      Adequate

      Adequate but went with CPI

      Greg B. from Huntersville, NC | August 30, 2016
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      Great.

      So far the company had been great.

      Karey C. from Margate, FL | August 29, 2016
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      Happy Customer

      ADT had every thing we wanted. We felt safe and secure. We used them for 5 years. We found we had never had an occasion we needed to use their service other than the monitoring, so it became an unnecessary expense.

      Kelley P. from Omaha, NE | August 29, 2016
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      Feel Secure

      Our home use to have ADT but dropped it to save money, invested in solid dead bolts, have 2 medium/ large dogs and few guns. If you break in when we are home we are prepared to greet you. Maybe in the future when we can afford it we will renew it. I am certainly a fan of having a system.

      Andy P. from Cartersville , VA | August 28, 2016
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      Peace Of Mind

      My daughter loves her ADT Home Security System, she has more peace of mind about her house when no one is home. If anything unusual happens, ADT personnel will contact my daughter or her husband, before and after their people respond. To para-phrase: when the cat’s away, the rat’s can’t play.

      Dickie A. from Wahiawa, HI | August 28, 2016
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      No Problems

      Never had any problems

      Bruce V. from Hockessin, DE | August 28, 2016
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      Okay

      seemed to always be working fine. I never had the need to use it more than periodic checks to confirm working.

      Ernest C M. from Roxboro, NC | August 27, 2016
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      Good Enough

      Had great features, is affordable and in conjuction with motion sensing lights I feel very safe. If the world ever ended I would be the last house to fall.

      Alessandro T. from Fayetteville, NC | August 27, 2016
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      Amazing

      I don’t feel safe without one!

      Ashleigh H. from Tucson, AZ | August 26, 2016
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      Adt

      ADT has always provided a high level of customer service.

      Brian F. from Tampa, FL | August 25, 2016
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      Great System

      We use this system and it works great. It is such a piece of mind.

      Nicole G. from Hammondsport, NY | August 25, 2016
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      Peace Of Mind

      As a housewarming gift my parents purchased the first 6 months of an ADT subscription. Being a single 27 year old female – this was crucial to my peace of mind while home or away. Having the app to be able to quickly see the status of my home at a glance was wonderful!

      Devin G. from New Britain, CT | August 24, 2016
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      Adt

      I love how ADT protects the home.

      Cassandra D. from San Bernardino, CA | August 22, 2016
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      Great Security Provider

      We chose ADT because we like the simplicity of it. You get the security and safety without all the extra bells and whistles which we prefer. Great company.

      Brittany B. from Milton, WA | August 22, 2016
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      Happy With Adt

      I’m very happy with my security system. It is easy to use and customer service is great. Sometimes price increases ,but I call and most times they reduce the price.

      Nicoll C. from Jefferson City, MO | August 20, 2016
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      Adt

      ADT goes above and beyond helping us stay safe.

      Jerry M. from Oak Forest, Il, IL | August 17, 2016
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      Good Product

      I recently purchased a ADT system and I was very pleased with the customer service that they provided.

      Leslie B. from National City, CA | August 16, 2016
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      Adt Great Home Security

      ADT is a great home security provider. It gives me a piece of mind when I am home alone. Being in a neighborhood with higher than normal crime, I feel safe. Customer service is also very good.

      Jannice P. from Denver, CO | August 16, 2016
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      No Problems

      Happy with service

      Leslie H. from Sweet Valley , PA | August 15, 2016
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      Awesome

      i feel safe and secure

      Chykia W. from Rock Hill, SC | August 14, 2016
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      Adt

      I have been an ADT customer for years now and have never had any problems with technical or customer service. Great company!

      Holly B. from Columbus, OH | August 14, 2016
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      Good Service

      If the alarm went off they would send the police and call immediately.

      Philip B. from Killeen, TX | August 14, 2016
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      Mrs.

      They were good. I like the fact if there was an alarm they would immediately call.

      Cherrie B. from Killeen, TX | August 14, 2016
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      Best Of The $ Suckers

      ADT has been the best of the monthly $ suckers. If i didn’t need the automated police notification, i would use a self notifying alternative.

      J G. from Indy, IN | August 13, 2016
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      Adt Safe Home

      ADT is a great company, they moitor my home and my neighbors home as well. I’ve never had any problems. It’s affordable and quickly installed.

      Ann S. from Little River, SC | August 13, 2016
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      Great Company

      GREAT COMPANY

      Kathleen B. from Naples, FL | August 13, 2016
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      Great Company

      GREAT COMPANY

      Vincent P. from Naples, FL | August 13, 2016
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      Pretty Good Security

      My sister had this security system. She was pretty happy with it, but she said there was once or twice that she had to speak to someone about small problems. It was only billing problems, not security!

      Dawn M. from Omaha, NE | August 13, 2016
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      Safe

      A good company that keeps you safe

      Lamar B. from Oneida, IL | August 12, 2016
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      Awesome Service

      Awesome customer service

      Melanie B. from Auburn, CA | August 12, 2016
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      Our Old House

      In our old house, we used ADT so that we could feel protected at all times. It’s a very good company. The customer service is supreme. We felt confident that investing in ADT was the right thing to do. No regrets whatsoever.

      Adella G. from Covington, LA | August 11, 2016
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      All In All Solid Product And Service

      Aside from the occasional false alarm (I’m not counting the ones that were our fault, so just cat and dog stuff) this ADT was everything that I wanted it to be. The peace of mind that it granted was especially comforting when we had the baby.

      Kevin P. from Brooktondale, NY | August 11, 2016
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      Great Service

      I`m pleased in every way with ADT service which I had for six years.

      Leland W. from Las Vegas, NV | August 10, 2016
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      Adt

      They have always been efficient and reliable

      Karen E. from Winter Springs, FL | August 10, 2016
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      Love It

      love it and is reliable

      Marissa B. from Worthing, SD | August 10, 2016
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      Ok

      Too expensive

      Richard P. from Lewisville, TX | August 10, 2016
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      Past Adt User

      ADT was a good fit for my family & home at the time. The stickers and warning signs placed in the front of our home were a great deterrent on their own. We lived in the house for 12 years and never experienced any break-ins or crime.

      Carolyn C. from Corona, CA | August 09, 2016
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      Could Be Better

      Alarm Goes off without warning sometimes, but all in all helps me sleep better at night

      Briana M. from Staten Island, NY | August 09, 2016
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      Mr

      Very good system

      Alan W. from Ocean Shores, WA | August 09, 2016
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      Safe

      I always felt safer knowing ADT took care of me.

      Shelby K. from Sallisaw, OK | August 09, 2016
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      Does The Trick

      Haven’t had a break-in yet.

      Eric S. from North Hollywood, CA | August 09, 2016
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      Ok

      It’s fine right now, but I am interested in seeing what others offer.

      Valerie S. from Grove City, OH | August 09, 2016
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      Wow!

      Great!

      Steve K. from Charleston , WV | August 09, 2016
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      Great Company Great Service

      I’ve had ADT for years. They are sufficient and all customer service reps are kind and helpful.

      Randi W. from Weston, FL | August 09, 2016
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      Avoid This Company

      Found this company to be unfair in its business practices

      Cathie P. from Sierra Vista, AZ | August 09, 2016
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      Good Company

      Good service, but costs too much

      Jesse G. from Methuen, MA | August 09, 2016
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      No Issues

      Everything works exactly as expected.

      Paul A. from Wetumpka, AL | August 09, 2016
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      Expensive

      Worked great at first, then discovered that the lines needed to be “cleaned” and it was extremely expensive to maintain.

      Teresa L. from Raymond, ME | August 09, 2016
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      Happy Customer!

      Good monitoring, reputation and reliability. Top quality system.

      Michael I. from Dayton, NV | August 09, 2016
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      Fast Response

      I accidentally went outside not knowing our alarm was on. We got two calls immediately from ADT (we had our phones on do not disturb so we didn’t answer) plus voicemails. Approximately 5 minutes after the alarm being set off, a police officer showed up at our door. Fast response time even though we didn’t need it.

      Sunshine M. from Moreno Valley, CA | August 09, 2016
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      Ok

      ok

      Marc W. from Brooklyn, NY | August 08, 2016
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      Great!

      We’ve never had any problems with ADT. The system is great.

      Thomas S. from Athens, GA | August 08, 2016
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      Rating

      great

      Susan V. from Waldo, ME | August 08, 2016
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      It Did Work Right.

      It just didn’t work as it was supposed to.

      Joseph O. from Elgin, IL | August 08, 2016
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      Waste

      When I had this service it would go off randomly. I had to call a tech each time and get them to come out and fix it($$$). This happened so often the alarm was like a daily reminder of how much money I was wasting. When a window did get broken by a burglar/delinquent-silence. I would not recommend this at all.

      Amanda D. from Birmingham, AL | August 08, 2016
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      Great For Business

      We had ADT at my work and they were great to work with. They were quick to respond to alarm calls and always friendly yet professional.

      Ali N. from Canton, GA | August 08, 2016
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      Adt Safety

      Great system. good support. A little pricey but makes you feel safe.

      Gerald D. from Spokane, WA | August 08, 2016
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      Very Loud

      Loudest alarm ever!

      Robert W. from Powder Springs, GA | August 06, 2016
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      Safety Always

      I love that our alarm system can be activated and deactivated using our smart phones. How awesome is that?

      Chykia W. from Rock Hill, SC | August 06, 2016
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      Adt Simple And Efficient

      There is a monthly fee and customer service in not the best. But it is trhe largest provider and network.

      Jennifer M. from Simi Valley , CA | August 06, 2016
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      Get What You Pay For

      My house is protected by ADT because I pay them to protect my house. And they do a great job.Thank you.

      Douglas D. from Lexington, NC | August 06, 2016
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      Two Years And Counting

      My family has been using ADT for home security for two years now. I always feel safer at night when I turn on the system. We set it as away when we leave for trips, and I know that if there were a break-in, it would be handled extremely quick! We accidentally set the alarm off ourselves once and someone called us within a minute. Definitely worth it.

      Brandy W. from Xenia, OH | August 06, 2016
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      Two Years And Counting

      My family has been using ADT for home security for two years now. I always feel safer at night when I turn on the system. We set it as away when we leave for trips, and I know that if there were a break-in, it would be handled extremely quick! We accidentally set the alarm off ourselves once and someone called us within a minute. Definitely worth it.

      Brandy W. from Xenia, OH | August 06, 2016
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      Awesome Service

      In the house I have now I do not have a security service but I did in the last house I lived in. Their service was awesome. From installation to customer service was A+!!!!

      Jo R. from Atoka, OK | August 05, 2016
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      Great Security!

      Love this service, I ALWAYS feel secure and safe.

      Cara M. from Woodbridge, VA | August 05, 2016
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      Adt

      I signed a 3 year contract with ADT and while the did provide security services it was at a high cost. Apparently the original quoted price was a promotional price because every few months my bill went up and up and up. By the end of three years I was paying almost double the original price. There was nothing I could do because it was extremely expensive to break the contract. I have learned my lesson and wont do that again.

      Kim H. from Dayton, OH | August 05, 2016
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      Loved Adt

      We used an ADT security in a previous home. The system was easy to use, even for our kids and the price for monthly monitoring was very reasonable. I’d recommend ADT for anyone looking for a home security system.

      Cindy B. from Kalispell, MT | August 05, 2016
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      Best In The Industry!

      We have had ADT since 2011 since buying a new home. In the last 5 years we have had a few incidents. The phone rang immediately when the alarm went off. They were very quick to handle the situation & their customer service has always been excellent. There is no comparison to other home security monitoring services. I feel much safer knowing I always have 24 hour protection in my home.

      Michael F. from Las Vegas, NV | August 05, 2016
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      False Alarms

      ADT made us feel safe, it also didn’t give us any sleep. It would throw false alarms 4 times a week and it happened to be in the middle of the night. I don’t know what kind of system they install but something has to be defective. It’s so hard to talk to their representatives because they hold time is 10-15 minutes. Unbelievable!

      Patrick M. from Mesquite, TX | August 05, 2016
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      Good Protection

      Like them alot

      Don M. from Powell, TN | August 05, 2016
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      Great Company

      I have had ADT for over 5 years. They have always been quick to answer concerns and provide very competitive rates.

      Melanie B. from Rocklin, CA | August 05, 2016
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      Great Until Price Change

      I was very happy with the start of the service the install was easy and quick. The service was great for the first year. Then they changed the price on the monthly service. They wanted twice as much as their intro offer so I had to cancel. It was not worth the expense.

      Elishia B. from Port Richey, FL | August 04, 2016
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      Going Up

      i had adt a number of years ago,it was good for the first year or so then the price started going up a few dollars at a time,they could not tell me it was not going to happen anymore so i cancelled them.

      Mike R. from Las Vegas, NV | August 04, 2016
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      So So

      So- So

      Radu A. from Portland, OR | August 04, 2016
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      Not Good

      not good

      Jackie S. from Iowa City, IA | August 04, 2016
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      Great Service

      ADT has been great and had no problems with them. I have no plans of changing to any other company!

      Lee P. from West Palm Beach, FL | August 04, 2016
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      Read The Small Print

      while they provide decent protection they raise their rates even when you have a contract. Not cool

      Karen C. from Farmington Hills, MI | August 04, 2016
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      Forget Them

      Poor customer service. Nasty over the phone./

      Reed M. from Hanford, CA | August 04, 2016
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      Adt Pros

      We have had ADT security in our home for many years now and have always had a good experience with it. Easy to use/control and friendly, helpful customer service reps.

      Holly B. from Columbus, OH | August 04, 2016
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      Alarm System

      Awesome system

      Velder D. from Gary, IN | August 04, 2016
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      Ok

      A bit expensive but product is good.

      Peter C. from Arcadia, CA | August 04, 2016
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      Adequate Security System

      This security system gets the job done.

      Lakeisha J. from Birmingham, AL | August 04, 2016
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      Good

      we don’t use it very often but when we do it works fine

      Debra D. from Caldwell, ID | August 04, 2016
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      Very Satisfied

      I have ADT and am very satisfied with my services. I feel safer by knowing that ADT has my back. Worth every penny.

      Shelby H. from Batesburg, SC | August 04, 2016
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      Quite A Few Hiccups

      Have had ADT to for number of years. The central alarm noise malfunctions from time to time and won’t stop. This does not happen often maybe once every two months, but it is annoying. Haven’t had a break in yet, so I guess its doing its job in one way.

      Chinedu O. from St. Louis, MO | August 04, 2016
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      Security At Its Best

      Adt has provided excellent service

      Zach P. from Fairfield, CA | August 04, 2016
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      Good But Not Great

      i love the fact of having a security system for my family i dont like the fact i have to pay alot for things to be covered under the system every window door and camera is extra.i love having a keypad but the response is very slow i dont like having a gap if the alarm goes off to when they contact you they should be calling as soon as alarm goes off the customer service is great price is ok but they should offer better packages to secure house instead of everything extra

      Erica W. from Oswego, NY | August 04, 2016
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      Awesome

      Safety is a factor with ADT

      Sharon L. from Kernville, CA | August 04, 2016
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      Central Alarm

      The company has been good in calling to be sure all is well. They also are prompt with repairs. Thankfully, I have not needed them in an emergency. My understanding is that they call the police and do not send a company employee. This procedure would slow down response time.

      W F. from Tucson, AZ | August 04, 2016
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      Excellent Service

      ADT provides great service as well as quality protection for your home.

      Tammy W. from Dawsonville, GA | August 04, 2016
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      Monitoring Is High

      The cost of the system was OK. The monitoring is very high since all of it is done by computer now days.

      Ns P. from Eugene, OR | August 04, 2016
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      Long Term

      Been with them many years Had good service for all those years.

      Cheryl N. from Oklahoma City, OK | August 04, 2016
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      Needs Updated Tech

      The monthly service fee isn’t high but they nickel and dime you for everything you install. Cameras, sensors, keypads, etc. should be included. Also, it’s annoying that the keypads aren’t touchscreen.

      Gina B. from Santa Clarita, CA | August 04, 2016
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      Awesome

      works great. never gave us any issues. i recommend it.

      Christy T. from Plantation, FL | August 04, 2016
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      Ok

      Could be better

      Edi W. from Woodland Hills , CA | August 04, 2016
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      Adt On Guard

      When I purchased my home 11 years ago, the first things I did was to change the locks and call ADT. ADT has been on guard protecting protecting my home from intruders.I feel safe with ADT.

      Arlene R. from Baltimore, MD | August 04, 2016
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      Adt Is Good

      We have used ADT for the past five years. We find it reliable and secure. Their support services when the alarm goes off is excellent. (Usually it goes off because of “operator error”.

      Bill T. from Lakewood Ranch, FL | August 04, 2016
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      Adt Review

      Tehy do a great job of keep eveything running. I feel safe when i am at home i feel protected and i also don’t have to worry about my house when i leave. Adt has everything covered

      Dianne H. from Five Points, AL | August 04, 2016
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      Great Product

      We love this product and have used it for years!

      Allyson C. from Cary, NC | August 04, 2016
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      Good

      Very good no complaints

      Misty L. from Kansas City, KS | August 04, 2016
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      Great System

      I would highly recommend ADT! They are great and always one phone call away when I have any questions.

      Brittany D. from Seaman, OH | August 04, 2016
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      First Edition

      The alarm system was one of the first editions, having to use a actual key to set & un lock it.

      Tracey K. from Houston , TX | August 04, 2016
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      Perfect Protection

      I love having ADT monitor my home. We have had the system for only a few months, but we already feel so protected and having two very little children at home, we love having that peace of mind knowing that they are safe.

      Noelle C. from Montpelier, OH | August 04, 2016
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      Seems To Work

      I haven’t had a break in or any problems since having the system installed.

      Jeff K. from Weatherford, TX | August 04, 2016
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      Happy

      I am happy with the service and feel much safer since having ADT installed.

      Lori P. from Manalapan, NJ | August 04, 2016
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      Excellent Service

      This is an amazing service. Your family will feel protected whenever you are home or whenever you leave the house. You never have to fear when you have ADT secured in your home.

      Char W. from Long Grove, IL | August 04, 2016
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      Good

      Good

      Ryan M. from Fort Wright, KY | August 04, 2016
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      Great Service

      when I owned a home I use ADT security and they were great , system worked perfectly and if there was a problem (and these were few) they responded within 24 hours

      Robert T. from Solon, OH | August 04, 2016
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      Adt Security

      There were a good company and provided reasonable customer service.

      Paul G. from San Antonio, TX | August 04, 2016
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      Good Service

      GOOD SERVI

      Bryan M. from Marshall, NC | August 04, 2016
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      Adt

      I’ve used it,and really liked that it was dependable. A good brand. My family uses it.

      Cynthia H. from Akron, OH | August 04, 2016
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      Reliable Service

      affordable and reliable service like that if door is opened you hear a beep

      Elizabeth D. from Florence, AL | August 04, 2016
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      Adt

      ADT has a good system and service, but is on the pricey side.

      Jesse L. from San Diego , CA | August 04, 2016
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      Excellent Help And Service

      There service was quick to respond and helped us a great deal when our home was broken into. I would highly recommend their service. Their service reps were kind and knowledgeable, and their customer service was excellent.

      Debra H. from Hustontown, PA | August 03, 2016
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      Mom Safe

      My mother is protected by ADT and they do a great job!

      Janice D. from Davison, MI | August 03, 2016
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      Adt Kept Me Safe

      When i had to live on my own and travel a lot, I knew my home and belongings were protected since I used ADT as my security company. They did a great job and I love their products with terrific service.

      Frank A. from Banner Elk, NC | August 03, 2016
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      Crooks Scam Harassment Cons

      They came to my house and changed agreement so I never signed they left and still try to have me pay for no service and they say they will take me out of their harassment but they don’tHorrible experience and you can not trust them Images they want to protect you but instead they invade your life with no reason.

      Raquel G. from Buellton, CA | August 01, 2016
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      Zero Stars

      We have had only problems with ADT services for our business. Their response time to an actual burglary seems to be in excess of an hour or more. When confronted with an issue with their services, they make up any excuse to not be held accountable. Also claims to have a six-month money back guarantee. ADT provides poor customer service and acts with negligence.

      Jenny L. from Jacksonville, FL | July 11, 2016
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      Insincere, Not Competent

      System set up was incomplete and prone to error alarms. Company was unresponsive and provided poor service, but then tried to charge us for 2 years when we moved out of the country – avoid if at all possible!

      Uli F. from Palo Alto , CA | July 06, 2016
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      Do Not Use Adt

      Install was performed by subcontractor and done wrong. ADT charged me again to have someone else do it right, still isn’t correct. Cars were broken into which had two cameras on them and didn’t record any of it. The cameras only record 30 second increments with 2 minutes in between, I’m guessing criminals also know this. Contract end date keeps changing, further and further out. Avoid ADT at all cost. There’s much cheaper services out there that actually work.

      Nathan G. from Orlando , FL | July 01, 2016
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      Adt Scams Senior

      My father, age 75, contacted ADT to switch to their service based on an advertised offer. He explained to the customer service representative he had Vonage for his phone service. The customer service rep. said she was not sure if the system could be installed without a landline. She scheduled the appointment and told my father to ask the technician. I seems odd that the customer service representative could not speak to my father’s situation, since it is not uncommon. As directed,my father asked the technician about installing the service with Vonage. He further explained the package he was expecting to be installed. The technician stated “I got you”. The technician then proceeded to install a thousand dollar system. When my father would not agree to the monthly payment, the technician got his supervisor on the phone to apply more pressure. When my father would not agree to pay the monthly fees associated with the system installed, the supervisor directed the technician to take the system out. The technician removed the ADT equipment but refused to reconnect my father’s existing equipment. Now my father has to pay for a service call and reinstallation of his previous service. My father is on a fixed income and does not have money to spare. I am thankful the he has his wits about him and did not yield to undue sales pressure. Shame on you ADT!!!!

      Kin L. from Conyers, GA | June 21, 2016
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      Terrible

      ADT is not an honest company. Worse company ever. Very bad customer service , useless and they toss you around from one vendor to the other!End result nothing we can do , just pay your bill and shut the hell up.I would never recommend this company to anyone and I will make sure my comments are showing on every social media .Bottom line, they don’t tell you that you are locked in a 3 year contract ,and if you relocate , they will renew your contract for a new 3 years term!What a rip -off.

      Victor E. from Vienna, VA | June 14, 2016
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      Sky Rocketing Prices

      I have been with ADT since 2004. I work out of town and really like the peace of mind I get with ADT protecting my home. The only call I have had since 2004 was during a storm. It appeared that the storm set off the alarm. My only complaint is the monthly fees. There have been small increases in fees over the years, never more than one dollar. I received a letter that they are increasing the monthly fee by $3.00 next month. Are they upgrading my system? No. Has there been an increase in alarm activity on my system? No. I guess they need the increase to give an executive a pay raise. Well, they have raised their fees out of my house. I am now going to find another security firm that appreciates long term customers. Good bye ADT.

      Wendell T. from Granite City, IL | June 08, 2016
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      No Customer Service

      I have been an ADT customer for 15 years and 2 weeks ago I found out my alarm was not communicating with them so I called for repair. They told me nothing was available for 2 weeks so I set a date and was told someone had to be home from noon until 5PM. Appointment day at 4:14PM I call them and ask where the tech is. They have no clue and tell me they will reschedule for another 2 weeks out. I tell them to cancel my service and then they tell me I WILL OWE THEM FOR 30 MORE DAYS OF MONITORING after shut off. It doesn’t work – they fail to honor the appointment they set up and they want me to pay for 30 more days? Of course there is no supervisor available to talk to me but they could have one call me back in 24 to 48 hours. What an unethical unresponsive company. Never do business with them.

      J O. from Chandler, AZ | June 07, 2016
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      Service

      ADT very dishonest we was on auto pay and it messed up which put us behind a little we called got it corrected they cancelled our service after telling us they had it worked out we went two days not knowing the service was off no phone calls nothing we found out on a Saturday they wouldn’t talk to us said call back Monday during business hours. They put my family in danger by giving them a false sense of being covered then just no concern wait till Monday. This company is very highly overrated and not trust worthy. I wasted a lot of money and my family is still not safe. Thanks ADT for nothing.

      Robert G. from Waldron, AR | June 05, 2016
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      Beware!!!

      Do not use ADT! The salesman was a fast-talking con artist. My husband and I felt pressured to sign a contract without having time to read it. The salesman lied and told us we could cancel anytime. The contract is for 36 months, and if you try to cancel, you have to pay an incredibly large sum of money! Customer service is rude and antagonistic, and the actual alarm service itself is defective. Please don’t make the mistake that we did!

      Katie W. from Nashville , TN | May 18, 2016
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      Poor Service

      I do not understand how ADT has such a high rating on this website when a simple Google search shows terrible ratings across the board. This is why I chose to write my review on this website. An ADT rep came to my house when I purchased it, and promised me personal service, and we talked about all the places that would be wired, and old equipment that would be replaced. We also agreed that the price would be comparable to what I was paying in my old home. Fast forward, I move from my old home, ADT makes me close out the old contract, start a new contract at a higher price. The tech shows up, the sales rep is nowhere to be found and doesn’t answer his phone, THEY DON’T WIRE ANYTHING ON THE SECOND FLOOR STATING IT WILL COST EXTRA FOR EVERY ADDITIONAL WINDOW. Within 48 hours of them leaving, an alarm they installed on one of the exterior doors malfunctions and they don’t fix it for 5 more days. All this for the BASIC coverage at $44/month. I can’t say anything about any of the other services, but the second my contract is done I will be moving to another provider as ADT is a terrible crooked company.

      Stu A. from Dallas, TX | May 18, 2016
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      Stay Away !

      We had our home broken into some years ago, but today, I once again feel robbed, preyed upon and vulnerable.. This time, it is the service we choose for peace of mind that have taken from us: ADT.Don’t sign with ADT!!You will read similar warnings on blogs, comments, feeds and other online reviews – if you haven’t already signed a contract – then you’re luckier than most, keep your money and find another way of keeping you and your possessions safe!It’s no surprise they score 1.9/10 on ‘Best Home Security Companies’ by 648 reviewers..Here is why:No Free Installation With Traditional Plan36-Month Contract Required Outrageous cancellation termsExcessively long call times Pushy sales tactics Regularly increases monthly fee for no reasonRequires written, signed-for letters to acknowledge any customer requests/complaints Many Negative User ReviewsPlethora of BBB ComplaintsIf you read this and ADT manage to convince you, when you do eventually become disaffected, write your own post and share with others.It is only by sharing the information and by buying services that are ethical, fair and transparent that we can shape the industry for the better and rid the market of companies like ADT.We deserve better.

      Geoff A. from Dearborn , MI | May 18, 2016
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      Terrible Customer Service And Contracts

      Horrible customer service! I am moving and need to move my service too, but they will not allow me to move my service without having to renew my contract for another 3 years. I am not interested in renewing my contract as the customer service is terrible, but yet, they won’t let me move my service. They are requiring me to not sell my house just so they can get paid for another year. Outrageous! I will never ever use ADT ever again.

      A P. from Bothell, WA | May 16, 2016
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      Service Was Ok, Canceling Is Terrible

      Monitoring was fine, a few issues with some of the equipment and conflicting answers about how to fix it. But my biggest issue is cancelling services. It is a NIGHTMARE. I’ve called repeatedly, used their chat feature, faxed and emailed trying to cancel service. Yet somehow, they keep losing my request to cancel. They tell you it’s easy to cancel if you’re under military orders to move – just provide a copy of the orders they say. But the reality is that they’ll drag their feet and make you jump through hoops for weeks. Meanwhile, my house is selling, I can’t cancel service and I’m stuck paying for an alarm system on a house I will no longer own.

      Karen S. from Pensacola, FL | April 15, 2016
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      Awesome Job

      Even when it was a false alarm, thank goodness ADT was there. Better that way than to need them and not have them!

      Laci L. from Petal, MS | February 24, 2016
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      No Stars

      Did not install a working alarm system, took four visits to figure out why. Nine months later it’s still not working, they are still charging me and I am dealing with terrible customer service to try to get out of my contract. Forget about ADT.

      Matt R. from Glen Ridge, NJ | December 04, 2015
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      Horrible Experience

      Probably my worst experience with any service provider in US. We put the system before relocating to England for a year. Three faulty alarms resulted in huge fees from police and ADT refused to fix it. Now we are moving for good abroad and they want to charge us $300 to cancel the service. My advice – never work with them. Once we are back this is the last company I will be contacting.

      Tatiana G. from Phoenix, AZ | December 02, 2015
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      Market Leaders For A Reason

      I have only good things to report about ADT: the installation was smooth and the engineer who installed it was very knowledgeable and gave me good tips about overall security. I love the features on the wireless system and thankfully nothing has happened, but I am definitely feeling safer after the system was installed. I just feel better knowing that the company that is monitoring our security is a market leader.

      Alfred Z. from Coral Gables, FL | November 05, 2015
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      Everlasting Experiance

      Its indeed the most secured system in America but hats off to the service and maintenance cost which is phenomenally low.

      Anand A. from Eden Prairie, MN | October 15, 2015
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      Forever Grateful!

      When we purchased our system it was for peace of mind for our home. Never would we have thought that it would be what saves our daughter. Thanks to ADT when her ex-boyfriend came through the front door they alerted the police of the intruder alert and just almost a mins after police showed and he was found trying to kidnapp my daughter. The quick response of alerting the police is what makes me stay and will forever be a ADT customer. Forever grateful.

      Jose And Jessica G. from Fort Worth , TX | September 03, 2015
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      Never Felt Safer…

      2 months ago my truck was broken into,my wallet swollen and my bank account drained.i will never forget the following day at work.the whole day I was worried about the thieves having my driver’s license and knowing my address.i didn’t have a security system and feared they would return and rob my home as well.with 3 children at home in couldn’t help but to be frightened and worried.as my day at work was coming to an end,all I could do was pray for some way to protect my family.i was home about 2 hrs.when there was a knock at the door. It was ADT!They explained how they were in the area selling systems and could choose 2 homes for a special promotion.they chose mine as one of those home.they did and said all the right things.i now fell my ho.e and family are so secure now.i told my family about my praying and God delivered. Thank you ADT.I would recommend them to everyone,and give them 5 stars.i am a very happy customer.

      Patrick J. from Kenner, LA | September 01, 2015
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      Really Cool And Convenient

      I love all of the features with this new system. It’s great for pet owners. I do have to say that it is a little confusing how the packages are displayed online, versus what you can get from the company on the phone, or in person. I currently have the middle tier, but I’m maxed out on ‘points’ for more equipment. I can apparently buy the hardware at full price and install it for it to work, but I cannot get it for free like the rest of the equipment.This isn’t a huge drawback, since I did get free hardware and install, but it’s not stated clearly online. So far everything has been working great, and I’m excited to not worry about break-ins or fires. Wish the contract was not for 5 years. Seems a little excessive.

      Les M. from Amarillo, TX | July 26, 2015
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      Customer Satisfaction

      I needed to feel secure while sleeping through the night with my family and I. I must say the wireless system is amazing being that I am able to see and know what was opened and closed last. The installation tech was knowledgeable and professional making sure that safety was top priority.

      Nikita W. from Columbus, GA | June 26, 2015
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      I Got Good Advice From The Adt Rep…..

      There were some break-ins in my area so I got the alarm system from ADT. The rep (who installed the system) disucced my concerns with me and (in addition to their system), he suggested I get a dog.I got a very large and vicious looking german sheppard (who is actually a sweetheart…) and the combination of both the alarm and wolf have given me a sense of safety. It works!

      Darcy Taylor T. from Tucson, AZ | January 01, 2015
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      Adt Was Pretty Good…..

      I had ADT for awhile when I first bought my house. There were some issues with the alarm going off for no reason, but when that happened I called them and they fixed the issue right away.Forunately, I did not have a break in during the time I had the service. I think it helped that I had an ‘ADT’ sticker on the front door.

      Schatzi T. from Tucson, AZ | January 01, 2015
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      The Difference Between Life And Death!

      Thanks to my ADT alarm system, my autistic son is thriving today… Being the parent of an autistic child is very challenging, specifically when his sleeping pattern is so off that we (the parents) are completely exhausted. I had my ADT system for a while and actually was planning on opting out of it. Because I had more “important things” to take care of. One day while at work, the person I left in charge of my child fell asleep, my 3 year old wanderer was actually about to open the door, and the alarm send me an alert as well as another to the police. I’d called home to make the sitter awarded of the situation. That alarm didn’t stop an stranger from entering, but stop my son from being harmed or taken… Thanks ADT….

      Dania S. from Cleveland , OH | September 13, 2014
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      Good

      We were happy with them!

      Amy B. from Buford, GA | August 31, 2014
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      Most Helpful Staff Ever

      By far the most product knowledgeable staff on any product ever created that I have been willing to pay top dollar for. The staff also seemed to enjoy their job and so it made for a delightful demo on all the audio features available. It was great and nice.

      Sabrina S. from Healdsburg, CA | August 12, 2014
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      Protected!

      5 years ago my next door neighbors were robbed. I’m not sure what they took but what we knew was that there house had been watched for days by this guy. None of us in the neighborhood felt safe. We got ADT right after that & haven’t regretted it since! We’ve never had a REAL incident but my uncle had come over once late after a night out. As soon as the alarm went off so did the phone. ADT was quick to respond. We all sleep better with ADT!

      Jessica P. from Yuma, AZ | July 31, 2014
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      Great Products

      Great product!!

      Maria C. from Southampton, NY | July 30, 2014
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      No Problems

      No issues with service, was reliable, customer service was average. They didn’t wow me or anything, but solid product/service overall.

      Jason P. from Cedar Hill, TX | July 30, 2014
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      Worked With In The Past.

      ADT is a GREAT company, calm employees. I worked for a company, that had them, and I apparently didn’t punch a number hard enough on the key pad. I was freaking out trying to stop the alarm from shrieking, and the lady calmly walked me through what to do.

      Randa W. from Houston, TX | July 28, 2014
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      Simply The Best

      I have used ADT in the past and tried several others along the way…ADT has a more in depth response time and better coverage for the price. Compare them, review them, and see for yourself

      Michele C. from Chula Vista, CA | July 27, 2014
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      Amazing

      Their customer service is top priority. I’ve had ADT for over ten years now and I have been completely satisfied. I once had a problem with one of my glass breakage sensors and they sent out a repairman that day! Amazing

      Charlie S. from Rohnert Park, CA | July 26, 2014
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      Feeling Safe And Secure!

      We’ve been extremely pleased since our switch to ADT. Our business is attached to our residence, and our alarm system covers both office and living spaces. With two keypads and several trigger spots (doors, windows and a motion detector), we are fully protected at all hours of the day or night. We’ve had a few technical glitches, but our local response service has been very efficient in fixing the problems. And always so friendly!

      Heather H. from Memphis, TN | July 24, 2014
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      Fire Protection

      ADT has great fire protection. We were doing some home repairs with a sander & it set off the alarm that we were having a fire. The phone immediately rang to make to see if it was the real thing.

      Marla K. from Sevierville, TN | July 24, 2014
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      Safe As Can Be!

      I loved that you could monitor on your phone. I also liked that it was wireless so the line could not be cut by a potential thief.

      Brenna C. from Peoria, AZ | July 24, 2014
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      Awesome!!!!

      Love it! We are so safe and we have never gotten broken into! We trust them completely and love them!

      Emily P. from Orlando, FL | July 22, 2014
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      Great

      Loved it

      Lydia S. from Medon, TN | July 20, 2014
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      Alright Enough Service

      I currently use ADT and it’s kind of like breathing. You don’t realize it’s there until you focus on it. I haven’t had any security problems since purchasing a package so the ADT sticker must at least be a deterrent. Otherwise, ADT doesn’t really have that much of a presence – no service checkups or updates.

      Paula K. from St. Louis, MO | July 18, 2014
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      Feeling Safe.

      When I lived with my friends in a house by ourselves, we had ADT. We definitely felt safe knowing that we had this security system..especially being 3 20 year old girls living alone in a house. We never had any problems but it put my mind at ease knowing we had this service.

      Kelly A. from Noblesville, IN | July 17, 2014
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      Adt They Were Always At My Home When We Were Not!

      They were a great security system! It was amazing to have the peace of mind having this system watching over our home when we we not there. I would for sure recommend this security to all family and friends..

      Debra D. from Durand, MI | July 16, 2014
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      I Feel Safe

      GOOD SERVICE

      Richard C. from Milwaukee, WI | July 16, 2014
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      Feeling Safe

      I have had ADT for years now and have found them to be reliable. On a few occasions I set the alarm off by mistake and they called immediately to check on me. They were very nice and understanding about my mistakes. I feel safe knowing I have their alarm system in place.

      Ilona D. from Norton, MA | July 14, 2014
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      I Loved My Adt System

      I loved have the security of the ADT system. We had it in our old home before we moved! I was very secure when we were in the house and had the alarm on. I was comfortable leaving our home with the system armed and felt my home and household contents were safe. We had the system for more than 10 years and had no problems. A few battery replacements was all. They called every time we had a false alarm, which was usually our error. I loved the feature of the disarming the system but entering a trouble code. That made me feel extra secure. ADT kept my family safe and our house secure.

      Lesa C. from Columbus, OH | July 14, 2014
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      Adt

      This service makes me feel secure when i’m home and when i go away. Great service.

      Tina T. from Roy, UT | July 13, 2014
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      Adt Well Worth The Money.

      Before I met my new husband I was a single mom for a while and by myself with 2 kids in the house sometimes got a little scary. I used to be afraid someone would break in the glass door even though I had a stopper in to keep it secure. Once I had ADT I felt totally secure and able to sleep at night. Never had any problems with them. Would recommend them to anyone.

      Heidi E. from Edgewater, FL | July 12, 2014
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      Secure And Knowledgable

      I’ve had ADT for over a year and have been totally pleased with their service and my system. The installation was thorough and the installer walked me through everything. Getting this system made me feel more secure in my urban home. They have a quick response time and make every effort to ensure the safety of their customers.

      Tara R. from Phoenix, AZ | July 11, 2014
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      Safety First A Top Priority

      As a mother of 4 and wife of a police officer, my families safety is my top concern. ADT allowed me to feel safe and comfortable even when my husband was gone working long hours. If you want the best for your family I highly recommend ADT!

      Stephanie L. from Joliet, IL | July 11, 2014
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      Awesome Security

      I have only known nothing but good about this system.

      Felicia F. from Mobile, AL | July 10, 2014
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      Went From Prison To The Real World!

      My husband was the warden at several prisons in our state, and so we lived in housing on the prison grounds. Surprisingly, it was a safe, secure, relaxing environment. When he got promoted and we moved back into the house we owned “in town,” we left the “gated community.” It was much different, and we felt a security system would lend to much needed peace of mind. The system we got was easy to use, install, and works very effectively for a reasonable price!

      Shirley F. from Norman, OK | July 08, 2014
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      Great Service !

      My home was broken into and burglarized some years ago . I decided that I had enough and got a security system from ADT. It was the best decision I’ve ever made . I got great service for a good price . I finally could leave my house knowing it would be okay . I rent now out in the country and have no problems .I plan to buy a home soon and I will definitely use ADT again! Home security is all about having peace of mind . In this day and age it’s a must !

      Robert C. from Drummonds, TN | June 13, 2014
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      Peace Of Mind

      I’ve has ADT for probably about 10 years now and I am very happy with their service. It’s wonderful to have the peace of mind that a home protection service with ADT gives you! I wouldn’t be without it!

      Susan C. from New Port Richey, FL | June 13, 2014
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      Awesome Adt

      ADT is the only system I have ever owned, But I can say I was pleased with it.

      Laura H. from Villa Rica, GA | June 11, 2014
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      Vector Not Adt

      its good.. response time is very good

      Deb M. from New London, OH | June 11, 2014
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      Happy Subscriber

      Very reliable. The people at the customer service desk are friendly and actually seem to want to help. I have been very happy with both the system and service.

      Ilona D. from Norton, MA | June 07, 2014
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      Good Stuff

      Never had a problem and customer service was always helpful when needed.

      Rachel R. from Rochester, NY | June 07, 2014
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      Adt In Tennessee

      i had ADT when i lived in knoxville tennessee in 2002 i had a burglar scared away by my alarm i was home alone very thankful it worked like it was suposed to no telling what the outcome would have been without it

      Vickie T. from Spring Valley, MN | June 07, 2014
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      Safe

      NICE SERVICE

      Richard C. from Milwaukee, WI | June 07, 2014
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      Recommend Adt

      The few times I forgot and the alarm went off, there was always a quick response. I haven’t had to use them, but I do feel safer knowing I have a security alarm!

      Bonnie H. from Norman, OK | June 07, 2014
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      Resting Easy

      We’ve never had to worry about the security of our home because ADT has always taken care of us. Knowing that our house is monitored makes us able to go about our day to day routine with one less thing that we have to worry about. We’ve always had great service.

      Annette C. from San Antonio, TX | June 06, 2014
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      Happy With Adt!

      We have had ADT for years and have never had an issue. System is functional and easy. Price is good. Customer service is excellent. We will probably stick with ADT forever.

      Rebecca R. from Austin, TX | June 05, 2014
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      Nuff Said

      Awesome stuff, safe as a bug in a rug.

      Jacob D. from Tucson, AZ | June 03, 2014
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      Adt

      Use to have the system at my other house. A few times I forgot the code or put it in wrong and I received a phone call. If you give them a secret code then they will call off the police for you. May be they should have 2 secret codes one for when you are in danger (like maybe if there is a person standing beside you with a gun forcing you give the correct code) and one for when you are not in danger.

      Latosha D. from Hampton, VA | June 01, 2014
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      Very Pleased

      We had ADT security for several years and were very pleased with the service. The technicians were friendly and helpful. Would definitely recommend.

      Stephanie P. from New Orleans, LA | June 01, 2014
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      Best Customer Service

      They are reliable and fast at there service and that is why i give them a five star trustworthy and honest is a secure feeling we all want and they made me feel this way

      Carol C. from Joaquin, TX | June 01, 2014
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      My Mom Is Safe!

      My mother has the ADT system installed and I can rest easy that she is well protected!

      Janice D. from Flint, MI | May 31, 2014
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      I Feel Safe

      I really feel safe knowing that ADT is around. I feel especially safe at night, when I’m sound asleep( I sleep like a horse). I would recommend ADT…for me it stands for “ALWAYS DEFENDING TERRAIN”

      Lily P. from Bloomfield, NJ | May 29, 2014
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      All Is Quiet At Home

      I had the standard alarm system for my house. There were several reported criminal activities in my neighborhood with loss of property and sense of safety. I called ADT to upgrade my system for many reasons including I was going away with my family and it was time to protect my property.They came out and installed sensors and a camera so I could take a quick look around the house from anywhere on my laptop.I can leave home without fear that the alarm will alert the police and I can take a picture of any unwanted intruder in the house.

      Peter G. from Palm Harbor, FL | May 28, 2014
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      Works Like A Charm

      Consistently worked with no false alarms. Made me feel safe in our home. Liked the ability to quickly call for help if needed.

      Nabetsi T. from Tampa, FL | May 28, 2014
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      Constant Monitoring

      I had ADT monitoring a few years ago. They did an awesome job. When I had to call when going on vacation, they were very helpful with instructions on what to do and who they needed to contact in my absence.

      Jean O. from Indianapolis, IN | May 27, 2014
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      Always On Time

      ADT has been a security company with my family for many years! When we did have a burglary they were right there on time and the system worked perfectly. I would recommend ADT to anyone who is looking for a good security company and a company who has been around for a very long time.

      Pat W. from Sacramento, CA | May 27, 2014
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      Amazing Service!

      I have tried many companies and nothing compare to ADT! I recommend it to everyone! Their customer service is out of this world amazing! No one keeps my home safer than ADT!

      Tiffany F. from Columbus, OH | May 27, 2014
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      Not Pleased….

      When I was a kid, we had ADT in the house and my parents raved about the service. When I had to choose my own service once I got older, of coarse I chose something familiar. BIG mistake. I guess they have just gotten so money hungry/rich over the years they just don’t care about customers at all any more. All we are to them are q notch in their sales quota. From outdated equipment, to lack of knowledge of the customer service department. They should really have TRAINING in the services and equipment they provide opposed to “training” on how to read the screen prompts ….heaven forbid those don’t work or they stumble around and want to transfer you etc….you have more a chance of figuring things out on your own, or better yet let a kid do it. They seem to have more knowledge nowdays than any customer service rep REALLY has. Plain and simple…..I will NEVER be using ADT again.

      Pete P. from Auburn, GA | May 27, 2014
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      Great Service

      This company is the best they stay on top of any and all situations they would all for an alarm would recommend this company to anybody

      Tracey B. from Douglas, GA | May 26, 2014
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      Love My Alarm System

      I had the ADT alarm system installed and I feel so much safer It is easy to use and I feel very protected

      Annette C. from Sneads Ferry, NC | May 25, 2014
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      Good Service

      My mother-in-law uses this service. Very good response time and they let me know too if there is emergency!

      Janice D. from Flint, MI | May 24, 2014
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      Nothing Special

      ADT tried to sell me more than I needed but in the end they were just your average security system nothing special. I do have to say that this was a couple of years ago

      Patricia M. from Phoenix, AZ | May 24, 2014
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      Security Provider

      I have ADT at my home and I really like it…THey are quick to call me if there is any trouble and they will come out and fix anything that is out of whack. I would recommend them to anyone for the response time and the security feel.The only issues I have had with them are the window alarms dont get them if you dont want to go home everytime it thunders..wow that was nuts..And the price seems to be a little steep..But I will keep them for my familys peace of mind..

      Julie H. from Bartow, FL | May 23, 2014
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      Works

      I feel safe knowing nobody can break in without me knowing.

      Sean W. from Stillwater, OK | May 23, 2014
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      No Issues

      I had ADT for a couple of years. I did not have any issues but then again I did not have any break-ins. I wish that I would have gotten a security system in my apartment as it has been broken into twice now. ADT was easy to use, easy to pay for, which for me is a HUGE bonus. I like being in full control of where my money goes and when and this was the case with ADT. Being able to go online and change things as I see fit. The customer service reps are always efficient and polite although the hold times can get ridiculous.

      Miranda A. from Salt Lake City, UT | May 23, 2014
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      Just Having The Sign Outside The House Helps.

      Reliable, functional, and easy to use.

      Aviva I. from Haverford, PA | May 23, 2014
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      Love For Adt

      My husband and I currently use ADT as our security provider. We love it! We feel safe and secure, especially with our 14 month old in the house. I wouldn’t feel comfortable sleeping at night without ADT.

      Shyler C. from Athol, MA | May 22, 2014
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      No Complaints Here!

      We just moved into our first house 5 months ago in a neighborhood we didn’t know well, and getting a security system was very important to us. We considered several, and ADT just seemed to have the most bang for our buck. Our system hasn’t disappointed us one bit. Usually when I walk out of the door, my hands are full while I’m juggling a toddler. The app helps so much so that I can activate our system from my phone once I’m in the car.

      Lauren S. from Fort Mill, SC | May 21, 2014
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      Use To Calm Your Senses

      I trust ADT with my family’s safety and I’m glad we installed it. Being safe and having peace of mind is practically necessary in today’s world. Thanks for letting me speak my mind and review!

      Loraine E. from Blair, NE | May 21, 2014
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      Unhappy

      I was with ADT for a couple of years and I had terrible service with them, when my contract was up with them I cancelled my service. On top of that I always pay auto pay and they kept taking payment out even after I had canceled for 3 months they finally stopped the payments On my part I would not recommend ADT

      Crystal W. from Newport, TN | May 21, 2014
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      Keep Your Family Safe

      I have always wanted to keep my family and home safe, especially at night. I do not have a guard dog like some of my friends do and I do not find dogs effective. So I decided to do some research and found ADT to be the best choice. They came and thoroughly installed the sensors all throughout my house. They made sure to test the system to see if it was working properly. After that I am pleased with my security system. It is easy to use and we have never had a problem with it. Also, the staff are very friendly. If we have questions they always help us out. We have been safe in our home ever since (no more burglaries).

      Katy B. from Columbus, OH | May 21, 2014
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      Excellent Response Time

      I had service with ADT for a number of years. During that time, I had one minor kitchen fire and incorrectly entered my alarm code one time. I was able to put a lid over the pan to extinguish the fire, but ADT called almost before I had done that. The night I entered my security code incorrectly, I went straight into the shower and didn’t hear them calling. (Living in a condominium, I had a silent alarm.) By the time I finished my shower, the police were at my door.Fortunately, those were the only two times the alarm went off, but I was impressed with how quickly ADT responded. I had shopped around before getting the system installed, and they were also offering a very competitively priced package.

      Dani H. from Phoenix, AZ | May 21, 2014
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      Good Value

      For the price you pay this is a “decent” home monitoring system. Any home monitoring system gives me the creeps, however, you still need another line of defense even though you have a home security system.

      Michelle S. from Eau Claire, WI | May 21, 2014
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      Meow

      I really liked knowing we had the added security. But when you have cats and radiators for heat, it is a fail waiting to happen. The cats get in the window for the sun and warmth, so it sets off the alarm. Then they like to lay on the radiators, which are under the windows, and it seems they touch the window and set off the alarm. Good security, lousy for pet owners.

      Patricia B. from Donora, PA | May 21, 2014
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      Good For The Price

      Free and fast installation. Had ADT for more than a year now. I feel safe to know that help is just a button away.

      Darlina R. from Ashburn, VA | May 21, 2014
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      Remote Access Makes It

      When your kids grow up, you don’t stop worrying about them – OR your house. With remote access I can check to make sure the doors are locked, and even when she doesn’t pick up the phone, I can check on her, too! Because as any parent knows, your kids are far more valuable than your stuff, and peace of mind is at a premium when you’ve got teenagers!

      Heather R. from Baltimore, MD | May 20, 2014
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      We Love Adt

      An ADT system was already installed in our home when we moved in. When we active our service, the rep was pleasant and helpful. We’ve never had a problem with the system other than battery issues, but that’s a given. Anytime we’ve had to call in or tripped the alarm, customer service was a pleasure to speak with.

      Stacie S. from Mesa, AZ | May 20, 2014
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      Adt Are Amazing

      i love adt because not only do they have great security system deals going on, but they come and install it and make sure its working properly! they have 24/7 customer service, and if there is an intruder their response time to get the police to your door is 5 minutes or less! i think this is amazing, definitely worth your money and piece of mind!

      Gianna B. from Tampa, FL | May 20, 2014
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      Protection With Adt

      ADT’s security system provided peace of mind when I was a single parent with my two daughters. I could go to bed at night and feel that we were all very safe and well protected. The sense of security allowed me to rest each night knowing we were all protected. One of the best things in using ADT was that I never had a “false alarm” while using their services. I had heard of other services that would often give false alarms frightening everyone in the house. This never happened with ADT. When someone in the house would forget to unset the alarm and open the front door making the alarm sound, I always received a call promptly to make sure everything was okay. I was always asked for our password, also. When the responder was satisfied that all was well in my home, they never acted as if they were irritated with my own error. ADT provided great service. I am currently moving into a new home within the next two weeks and have chosen ADT again to use for my protection services.

      Renee H. from Washington, NC | April 23, 2014
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      Great Company With Attentive People

      ADT is a well known company with attention to detail when the need arises. As a homeowner I have used ADT in the past & they were quick to call when the alarm went off, & quick to ease my fears. I would recomend them to anyone who is in need a a security service.

      Pam F. from Fort Worth, TX | April 19, 2014
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      Recommended By A Friend

      ADT was recommended to me by a friend and although I never was able to take advantage of what they offer in security due to finances, I did find them to be very helpful in answering my questions when inquiring about their services. Thank you!

      Hyalyn S. from Phoenix, AZ | April 19, 2014
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      You Get What You Pay For

      This service was good for our home. We were given options of protection/monitoring and could configure the system to both meet our needs and butget.

      Ben P. from Frederick, MD | April 16, 2014
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      Business Security

      Love the quick and easy system. Always available for tech help and very trustworthy!

      Elka B. from Lancaster, OH | April 14, 2014
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      My Eyes

      We have absolutely no complains about ADT there monitor system hands down are great, from the moment they installed it to there monitoring =) there just pure awesomeness.

      Janet S. from Clemmons, NC | April 08, 2014
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      Good Product

      Key pad is easy to use. Well known name brand for a deterrent.

      Michelle F. from Easthampton, MA | April 08, 2014
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      Superb

      ADT has kept our home safe for years not and wouldn’t trust our family with anyone else.

      April D. from Henry, IL | April 07, 2014
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      Adt Security

      ADT system was okay. It was very basic and cheap to have installed. It wasn’t very sophisticated and seemed kind of cheap. It better than having nothing! Also the monthly monitoring was kind of high. I could find cheaper from a local guy.

      Joe R. from Jersey City, NJ | April 05, 2014
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      Adt Security

      I have called them in the past to use their services. They were both rude and very pricey. I did not have a good experience with the phone representative and I decided not to use them or anyone for that matter.

      Crystal C. from Atlanta, GA | April 03, 2014
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      Adt Is 4.5

      Have had ADT since 2007. If I could pick 4.5 Stars, I would. Was away a lot and needed security for my wife and our pets. Between ADT and the Lacon LEOs that security for me, my wife and our extended four-legged family has been achieved. The inability for ADT to put my detached garage on the systemis the only reason I haven’t rated them Five Star.

      Ron P. from Lacon, IL | April 01, 2014
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      Wonderful!

      Our ADT system is more than we could have asked for. It was installed quickly and everything was explained in detail. The system is very easy to use (our kids know how to use it!) and we feel safe and secure knowing our system is in place and professionals are there to monitor our home safety.

      Jess O. from Charles City, IA | March 31, 2014
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      Old Home

      When I lived in my old house I had ADT! Best ever! I never had to feel insecure about where I was or if someone was going to break in!I always felt like I was not in a town with thugs and thieves around! Thanks so much for making me feel so safe!

      Hannah E. from Norton, MA | March 30, 2014
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      All Good

      When I looked at all the available security providers, ADT seemed to have all the features I liked and needed. I worry about my wife and children, and of course my dog. ADT seemed to provide all required tools to protect. I feel ADT would be a great addition to my families safety!

      Mitch L. from Des Moines, WA | March 29, 2014
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      Great

      I don’t currently have a security system, but in the past I’ve used ADT. They were always very friendly. I’ve never had a break in or really needed it, but I’ve always loved the feeling of knowing I was safe.

      Kiley W. from Columbus, GA | March 24, 2014
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      Worth It

      With 5 kids and 1 on the way, the feeling of safety is priceless. About 7 years ago our home was broken into while we were home and ever since I have had horrible anxiety that no amount of locks, dogs or my husband could fix. Thanks to ADT, I can finally enjoy my home and family without the worry.

      Lisa S. from Shakopee, MN | March 24, 2014
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      Adt Security

      My family and I really enjoyed having ADT security. Whenever the alarm would go off, ADT responded within seconds which assured me that I could trust ADT. Unfortunately we did have to replace ADT because we found another security option at a better price, however, I would recommend ADT to anyone.

      Ayana P. from Philadelphia, PA | March 22, 2014
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      Peace Of Mind!

      When we moved to this non-urban area eleven years ago, we felt we needed a security system which we hadn’t felt we needed before as our previous city home was a large, fortress-like house with iron gates. We didn’t even shop for a security provider as ADT has such a wonderful reputation. We have always felt secure with our alarm system and appreciate the ease of being a customer of ADT. Great service with no hassles.

      Nerine B. from St. Louis, MO | March 22, 2014
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      Past Customer

      In the past we used ADT it was alright but pretty expensive. To add things to your service was very expensive. I also was not happy with the response time as we live in rural area it took them over 20 minutes to call back, this happened a few times just glad it was a false alarm.

      Lisa O. from Odenville, AL | March 22, 2014
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      Safe And Secure

      I had an ADT security system at my last house. Having ADT made me feel safe and secure. The ADT sign in the yard made people think twice before making the bad decision of wanting to break into my home. I would advise all homeowners to have a security system.

      Tiffany W. from Jamestown, NC | March 21, 2014
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      Life Long Protection

      My family has had ADT my entire life, over 20 years. As our family has grown and aged it has been with us consistently. There was a rash of breaking and entering in my area, and my family really felt safe knowing that ADT had our back.

      Ravan C. from Ravan Charles, NE | March 21, 2014
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      Adt

      Have used ADT for years….They have great customer service and have updated my equipment several times over the years at no charge,

      Maureen B. from Clearwater, FL | March 21, 2014
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      Great

      ADT works very well !

      Graham J. from Wilmette, IL | March 21, 2014
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      Our Family

      Our family chose ADT as our Security Provider many years ago. We would occasionally travel, and ADT was the company that we trusted with our families safety while we were at home, and our personal possessions while we were away. ADT provided peace of mind that we would not have had otherwise. We owe ADT a great debt of gratitude for assisting in keeping our loved ones safe.

      Tina M. from Cullman, AL | March 21, 2014
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      The Safety Factor

      I was concerned about safety. I am a single female moving into unknown territory alone. I do know the neighborhood, but things change. So with metal screen doors, locks on sliders, and windows, I embrace the move. Wish me well.

      Sandra A. from Santa Rosa, CA | March 21, 2014
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      Excellent Monitoring

      We had ADT some years back and they were very professional and on top of things.

      Karlie M. from Wrightstown, WI | March 20, 2014
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      Good Customer Service

      My father’s house is wired with ADT security and one time a thief broke into his house while he was away. ADT sent a alarm message to him and he confirmed that a trespasser must have been in his home. The police were called but the thief left before they could catch them. Regardless it scared the thief away and he ended up not stealing any valuable electronics or keepsakes. ADT has always had friendly customer service and the installation was quick and easy. My dad has been very satisfied and because of his good experience I plan on installing ADT in my new home. Although it costs money to install I believe the money is well worth the investment to protect your valuables and make your home safer. I would recommend ADT for any home. You never think theft will happen to you but when it does you want some security system in your home; trust me.

      Natalie Y. from Edina, MN | March 20, 2014
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      Adt Was Great!

      We no longer have ADT protection services, but when I did, they were excellent.

      Katharine M. from San Diego, CA | March 20, 2014
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      No More Sleepless Nights!!

      I decided a few years ago that my family needed a home security system. ADT was the one we decided to go with and I must say, we LOVE it! They are always so kind and helpful and there is nothing like going to bed at night and not jumping at every creak and pop we hear! I know my husband loves not being shaken away to go “check the house” LOL!

      Jamie H. from Dexter, MO | March 20, 2014
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      Great Security Monitoring!!!

      I have been using ADT for more than 10 years now. I love them!!They are prompt and precise. They always call when I trip the alarm or if the fire alarm goes off. Their prices have gone up but the service is top knotch. Would definitely recommend them to anyone looking for a security company.

      Patricia M. from Wantagh, NY | March 20, 2014
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      Thanks!

      ADT has helped my parents and also myself feel secure and safe. Couldn’t ask for a better and more reliable company 🙂 Thanks so much!-James

      James D. from Wesley Chapel, FL | March 20, 2014
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      Peace Of Mind Security System

      We purchased our ADT Security System 12 years ago, and we have been very pleased with the professionalism and quick response in the few times we have had to use it. Their was a break-in in 2009 while we were out of town on vacation. They called us immediately and the people were caught running down our street thanks to the quick response from ADT and the Sheriff’s Department. Of course, our teenagers have set the alarm off a few times while we were at work, but ADT handled it for us and were completely understanding and professional! We are so Happy and feel so Secure whether we are at work or on vacation!

      Stacy G. from Palm Harbor, FL | March 20, 2014
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      Good In Home Service

      I wish the batteries lasted longer in the smoke detectors and door & window sensors but I’ve always gotten excellent customer service when the technician came to replace them. Its a bit pricey for the upgrade to the new iphone technology based security system so I’m stuck with the old stuff. Still, I do feel secure knowing its in my home.

      Lorraine C. from Collegeville, PA | March 20, 2014
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      Love This Company

      We had ADT security installed in our home. They were very prompt and respectful. They explained everything to us prior to installation and addressed and questions and concerns prior to installation. They called to follow up with us after installation to make sure that we were satisfied as well and all questions answered.

      Felicia H. from Cinnaminson, NJ | March 20, 2014
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      Making You Feel Safe!

      I love the ADT Security system. Not only do I know my house is safe when I am not home, but I know my family is safe every minute. We had a break in on our street and I can now sleep sound with the protection of ADT. This system is easy to use and reliable. Five stars is not enough.

      Brittany H. from Pittsburgh, PA | March 12, 2014
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      Not Worth The Price

      When we purchased ADT Security Company we thought it was kind of expensive, but we were willing to pay the price because when we would drive around in nice neighborhoods we would see their signs in so many peoples yards that we assumed that they must have been a good choice. Boy, were we wrong! We did not have get the service that we expected. Our alarm kept going off at all times of the night and day. Our neighbors started started complaining. The police even came out numerous times, and they started getting frustrated with us. I was even afraid that we might be sued fro disturbing the peace. Then when we would call the company, or they would call us they were many times very rude, or irritated. Needless to say, they weren’t worth the price, so we cancelled their services, and have been shopping around for someone better. Maybe each town’s ADT company is different, but now I warn all my neighbors, and friends to go with someone else!

      Mary Lisa F. from Visalia , CA | March 11, 2014
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      Fabulous Security Provider

      ADT has been nothing short of amazing over the last 5 years that my family has used them. We have had security scares in those 5 years, and the employees at ADT (and especially our local police!) have been awesome at handling those situations. I just can’t say enough about ADT!

      Alexis A. from Salt Lake City, UT | March 10, 2014
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      Top Notch Security

      We were very pleased with ADT in every way. Luckily, we never had to use it but I think that the sign itself is a good deterrent. The one time my Mom set off the alarm they called immediately and helped her reset it, and a policeman responded in less than 5 minutes.

      Paula B. from Saucier, MS | March 10, 2014
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      True Integrity

      My family’s experience with ADT has been nothing but professional and pleasant. Chris sat down with my husband and I one evening going over the security plan we were interested in and all that it entailed. After Chris left, my husband and I couldn’t believe how much better we felt after talking over our home security options with him.

      Kim S. from Creve Coeur, MO | March 10, 2014
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      Adt

      It’s very, im glad that i never had to use it but they are really cooperative with their customers

      Karim C. from Cincinnati, OH | March 09, 2014
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      No Problems So Far

      They are responsive and don’t get mad when our kids trip the alarm. I am sure they would show up quickly if necessary.

      Benjamin H. from East Lansing, MI | March 08, 2014
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      Home Security

      This system is great

      Michael A. from Southampton Court, NJ | March 08, 2014
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      Safe

      We had ADT at one time & we loved it … although we moved so we no longer have it.

      Melody W. from Des Moines, IA | March 07, 2014
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      Dependable

      I was at work one day and my alarm went off. Adt called me asap. When I got to my house the police were already there. Turns out someone tried to break in my house! I am so Glad ADT was there for me! I recommend this company all the time! They saved not my life but MY HOME!!!

      Dana C. from Westland, MI | March 07, 2014
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      Very Good System

      They use this system at many Military bases and they are really reliable.

      Michael A. from Southampton, NJ | March 06, 2014
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      It Works

      After several robberies and attempts to rob again, my husband had ADT installed. Someone tried to break in while he was gone, ADT did the job, it deterred the robbers and all we had to do was repair slight damage to the door.

      Carol F. from Lillian, AL | March 06, 2014
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      Could It Have Saved Me.

      When I lived at home with my mother we had the ADT system and never had a problem, no break-ins, and no potential break-ins either. Unfortunately, I did not follow suit and get the system when I moved out on my own and my apartment was burglarized this past year. I feel like if I would have had the system there is NO WAY my apartment would have been broken in to. These systems really do thwart robbers from entering.

      Diana S. from Parlin, NJ | March 06, 2014
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      Adt Is The Best!

      I have used ADT in the past and it is the best home security system I have found.

      Tammy W. from Waterloo, IA | March 06, 2014
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      The Best In Adt

      I do not have a home security system myself, But I know people that do and I have heard very good things about ADT. If I were to get one in my home ADT is who I would choose.

      Diann H. from Carroll, IA | March 06, 2014
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      Adt

      We live in an area with relatively low rates of home invasions and break ins so who is to say whether or not the ADT sign and stickers really discourage potential criminals. We’ve never had a window break or excessive heat, or even needed to connect with customer service so I can’t really say how they respond, or how accurate the system is, unfortunately.

      Kadie M. from Edgewater, FL | March 05, 2014
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      Feel Safe

      I had this system in my old apartment in a bad part of town and it literally saved me from robbers.

      Patricia S. from Beauty, KY | March 05, 2014
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      Price

      as the saying goes you get what we pay… nice company

      Mike W. from Madison Heights, MI | March 05, 2014
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      No Home Is Like Home Unless You Adt Is Part It!

      Can’t image to enjoy my Home unless ADT is part of it. My Family as well all my Friends are very impressed about it and totally agree with that so much that they consider to invite ADT to their Homes as well.

      Robert H. from Los Angeles, CA | March 04, 2014
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      Security

      I have ADT..I had to get it after we were robbed one afternoon while we were at work..I like ADT they are quick to call you if there is a problem and they will work with you if you have any questions..The only downside to ADT is that they are getting expensive..I have not priced around yet but I think that they are charging way to much a month for just the basics..Overall I have been happy with them..

      Julie H. from Bartow, FL | March 04, 2014
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      Professional Installation

      We loved having a security system in the house, it gave us a sense of rest. Professional Installation, prices were fair. I only gave 4 stars, because it was a little complicated using the different settings, motion detectors, etc. If they had a more simplified system (for us older folks) it would be 5 stars

      Johna D. from Fayetteville, NC | March 04, 2014
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      Total Package For A Low Price

      I love that they have a variety of options, and make it easy to find what you need and want at your price point. I also like that I don’t need a landline to use it (I haven’t had a landline in almost a decade!)

      Heather R. from Baltimore, MD | March 04, 2014
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      From What I Hear

      I do not personally have home security, but from what I hear ADT is awesome. I hear that this particular brand protects well, and if there is a problem, they are promt in finding a solution. I also hear that this company is decently priced compared to it competitors and it is well worth the money and peace of mind.

      Sandra H. from York, PA | March 04, 2014
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      Adt Security Systems

      ADT is well priced for the level of service provided. Online access is a really great feature. One improvement needed is the cost of equipment repairs. After initial installation of equipment, if there are any issues, it’s very expensive to get things fixed.

      Julie C. from King George, VA | March 04, 2014
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      Old Stand By

      I have enjoyed ADT but I feel like their services are simplistic. I feel like they do not adjust to change,

      Courtney B. from Derry, NH | March 04, 2014
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      Adt Review

      I did have a good experience with ADT. It made me feel safe to have it. However, they charge extra for every additional area that you have secured (ex. windows) and that seemed a bit on the pricey side.

      Gabrielle D. from Mount Arlington, NJ | March 04, 2014
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      My Views

      This is a wonderful safety system

      Tracey B. from Douglas, GA | March 04, 2014
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      Adt

      good company did a good job felt secure

      Walter A. from Powhatan, VA | March 03, 2014
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      Awesome

      I love this Alert System!!! It really keeps me safe.

      Nicholas W. from Licnoln Park, MI | March 03, 2014
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      Adt Review

      ADT is one of the most widely known security providers for a reason. They are always there and they make you and your family feel secure.

      Angel R. from Mullins, SC | March 03, 2014
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      Adt Home Security

      The perfect home security service at a price that’s very affordable. It is wonderful to be able to afford the level of safety provided. The system is also extremely user friendly and simple to use. Nothing too complicated! I feel so much better at home knowing I am safe and sound.

      Nicole L. from Maynard, MA | March 03, 2014
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      Adt Provides Good Service

      I was renting a house in the countryside in North Carolina. The landlord contacted ADT to install a new alarm system in the house. The previous system was no longer covered by anyone. The install was quick and complete. The only problem being the hall motion detector which they said shouldn’t pick up the movement of a 30# elderly dog, but routinely did. They disabled that sensor and didn’t have any more issues. Whenever there was an issue, they were quick to respond via phone and on one occasion had the police meet me at the house when a true alarm came in.

      Geroge G. from Red Springs, NC | March 03, 2014
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      Never Any Problems!

      good customer service and never any problems. fortunately i never had anyone break into my house either. maybe because they knew i had a system

      Trisha M. from Laveen, AZ | March 03, 2014
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      Review

      I love my ADT!

      Sheryl G. from Hudson, FL | March 03, 2014
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      Peace Of Mind

      ADT gave us peace of mind knowing our aging grandparents (states away) were being “watched over” and were safe particularly in case of burglary, fire and any other unforeseen emergency. Thank you, ADT!

      Danielle P. from Readfield, ME | March 03, 2014
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      Happy And Safe

      ADT was already installed in our condo when we moved in. They made it easy to get serviced started and their rates were great. Been a pleasure having them protect us. Makes me sleep easier on the road while my wife is home alone

      Todd B. from Atlanta, GA | March 03, 2014
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      Adt..saved My Friends

      My friends home was being broke into while they slept and the alarm starting going off they were awoken and the person breaking in ran..so happy they are safe

      Carla B. from West Liberty , KY | March 02, 2014
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      Good Company

      We are a customer for over seven years and is satisfied with our service.

      Vashti R. from Las Vegas, NV | March 02, 2014
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      Great Alarm Company

      We used ADT for over 10 years and lived their service!

      Jeaneen R. from Nashville, TN | March 02, 2014
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      Overall Happy!

      We have had our current security system for about a year now. We have been extremely happy with it, our favorite feature being that we can access our system from ours phones. Our installation was quick and professional. The only reason for 4 stars instead of 5 is lately the system has been failing to arm. When we called to ask the company, they said the chip needed to be replaced for $80. Overall we are happy though!

      Jara C. from Bixby, OK | March 02, 2014
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      Adt Is A Great Company.

      ADT is a great company and I had great customer service.

      Matthew F. from Palmetto, FL | March 02, 2014
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      Adt

      Used ADT in the past for home monitoring. The motion sensors gave us trouble so we did not use them. We never experienced any other problems. We live in a very small community, have security lights, and neighborhood watch so we just decided it was an extra expense.

      Tracey P. from Mineral, VA | March 02, 2014
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      Adt Security Provider

      All my past experiences with ADT have been completely positive. Great product and service for a fair price.

      Diane C. from Pell City, AL | March 01, 2014
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      A Little Bit Safer

      I REALLY LIKE OUR SECURITY SYSTEM. IT MAKES ME FEEL MORE PROTECTED. I THINK THAT HAVING A SECURITY SYSTEM IS IMPORTANT IN TODAY’S SOCIETY AND I WOULDN’T LIVE IN A HOUSE WITHOUT ONE. KNOWING THAT THE WINDOWS AND DOORS ARE ALARMED GIVES ONE A LITTLE EXTRA PIECE OF SECURITY.

      Vickie H. from Culver City, CA | March 01, 2014
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      Worked Well

      The alarm system worked well. Did have a few false alarms but overall a good working system

      Maureen M. from Florence, SC | March 01, 2014
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      Safest House In The Neighborhood

      I loved our ADT security system at our old house. There were several break-ins in the neighborhood, but never at our house because everyone could see we were protected by ADT security with the sign in our yard. It was also very simple to use. I felt very safe and loved it.

      Dustin C. from Athens, TN | March 01, 2014
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      Adt Protects

      ADT protects my home and family. Crime is always on the rise here in Pine Bluff. You can’t seem to leave home without prying eyes watching our every move. We are protected 24/7. Wireless home security options keep your system connected via a cellular network with CellGuard. I love this option of being able to check on our home via cell phone. We feel more at ease when we leave home now. We have protection against burglary, fire, flood,carbon monoxide and video surveillance. Optional two-way voice intercom system lets you instantly talk to ADT whenever an alarm goes off with SecurityLink. You can call and get a free security quote, too. Prices are reasonable, and family safety is important. Record up to 30 seconds of a triggered event. Saves up to 30 days of continuous activity with a DVR. I feel this system is perfect for me and my family. Check out the website to see for yourself all that ADT has to offer. Thank you, ADT.

      Susan M. from Pine Bluff, AR | March 01, 2014
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      Home Security

      ADT was Past security brand that we had! We loved it! They provides great service! The sign in the yard let thieves know not to bother us! They were fast and aware of what was happening around our house! We no longer have this because we moved to a little town that does not have a high crime rate! We hardly lock our doors now! ADT was great to have and always made us feel very safe if an emergency happened! I would recommend them to everyone! Thank you!

      Penny P. from Greenfield, TN | March 01, 2014
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      Great Company

      ADT has a great track record and is affordable and dependable.

      Jackie S. from Amherst, OH | March 01, 2014
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      Adt Is One Of The Best

      ADT we used before we got this place where we live now. It was a wonderful service and helped us a lot. Told us when something was happening like when it knew someone was trying to break in. Cops were called by them and most likely saved us or prevented something happening to us.

      Judith C. from Placerville, CA | March 01, 2014
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      I Am One Happy Customer

      I use ADT and very happy with their services. Great customer services and very prompt in respond time to alarms. Price is also very reasonable. Love it. Great service to have for a good night sleep and a peace of mind.

      Amy T. from Anaheim, CA | March 01, 2014
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      Reliablility

      I was very satisfied with the service I received from ADT. Although I am no longer a customer, because I live in apartment now, I would recommend them and I would also become a customer of them again if I moved into a house. They are very professional and reliable. And I never had any problems with their service.

      Jacquie E. from Cleveland, OH | March 01, 2014
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      Great Service

      A great service that , helps me keep piece of mind for my family. Great customer service and friendly representatives. Installation packages are pretty reasonable.

      Maeghyn K. from Puyallup, WA | March 01, 2014
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      Great System

      ADT provided our office security services. The system was easy to use and gave us piece of mind.

      Tenley E. from Tigard, OR | March 01, 2014
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      Safety First

      makes you feel safe

      Tena R. from Buford, GA | February 28, 2014
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      Never Had To Use It

      When we had ADT thank goodness, we must have been in a lucky neighborhood, we never had the need to try it. I’m thinking just knowing there’s an alarm system deters people.

      Janet D. from North Fork, CA | February 28, 2014
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      I Loved Adt

      We had ADT at the house we used to live in. I loved having the safe and secure feeling knowing we were monitored and able to reach help if it was needed. We had a chime on the doors so if they opened we knew someone was coming in. We had all the windows and doors covered too. We rarely had a false alarm, in the approx. 10 years we had them maybe this happened twice. The false alarms were due to battery problems and ADT quickly sent a person to repair. One of my favorite features was the secret alarm code you could enter when you got home that really meant send help. Being a mom at the time of younger children it helped me feel less vulnerable. Any time I was in contact with ADT I always had a pleasant experience and never had a problem dealing with their people. I also felt a sense of peace knowing when we all went to bed we had the alarm set and felt secure and safe.

      Lesa C. from Columbus, OH | February 28, 2014
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      Responsive To Alarms

      My family had ADT quite a few years back. I remember setting off the alarm on more than one occasion. First came a phone call asking for the password. As long as you could provide the password, ADT figured you belonged there. But don’t answer the phone or not remember the password, and the cops would be there in minutes. I’m not sure if someone was trying to kill me, the cops would get there fast enough, but they would probably catch a burglar. I would love to have them now, but the service is just too expensive for us.

      Mary V. from Knob Noster, MO | February 27, 2014
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      Caught In The Act

      THE LIGHT CAME ON UP BY THE GARAGE THAT MY HUSBANDS BUSINESS WAS IN EARLY MORNING STILL DARK OUT I KNEW SOMETHING WASN’T RIGHT I RAN UP TO SEE AND SURE ENOUGH ,A KID WAS TRYING TO GET INTO OUR BUSINESS HE SAW ME AND GOT ANGRY AND BECAME VERY VIOLENT TOWARDS BE FORTUNATELY IT HAD SET OF AN ALARM TO OUR LOCAL COPS AND THEY WERE ON THERE WAY SO I TOLD HIM THAT AND HE TOOK OFF REALLY QUICK LEAVING ME ALONE NO LONGER HASSLING ME. THE LOCAL POLICE CAUGHT UP WITH HIM SHORTLY AFTER, AND HE WAS TAKEN TO JAIL. HE HAD A WARRANT OUT FOR AN ASSAULT TO A WOMEN IN WHICH SHE WAS 9 MTHS PREGNANT. HE HAD REALLY HURT HER BAD. I THANK MY LUCKY STARS EVERYDAY FOR OUR ADT 🙂

      Nicole S. from Winterport, ME | February 26, 2014
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      A Must Have

      A security system is a must have in my opinion. We chose ADT because our entire extended family has them and everyone likes them. I am pleased with their service and would recommend them to anyone!!

      Tamara S. from Syracuse, NY | February 26, 2014
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      My Adt Review

      We had ADT for a couple years but and they did a pretty good job but their prices kept jumping up. We found someone new with guaranteed pricing plus the have cameras set up & we can view our house on our computer if we aren’t home.

      Donna Q. from Grandview, MO | February 26, 2014
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      Safety Secure

      My husband travels frequently so with 2 young children, we need to feel safe and secure. With ADT I can sleep better at night and my husband can travel without worry.

      Melissa M. from Dallastown, PA | February 26, 2014
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      Adt Review

      I have experienced ADT security at several different places I have lived. The customer service reps are very professional and helpful. We experienced one bad experience where the alarm was going off for some technical reason but we received the phone call and the alarm sent the police to our house. It was a big mess but the only time that ever happened and considering the rest of the time our customer service was exceptional so we kind of over looked the one bad experience.

      Jennifer S. from Kansas City, MO | February 26, 2014
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      Wonderful

      ADT has wonderful costomer service from the instullation to the on going support. They are nationally recognized and put their customers first.

      Rosanna T. from Hagerstown, MD | February 26, 2014
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      Perfect For A Family

      Love ADT it is defiantly the one to go with if you have children !

      Skyann S. from Bealeton, VA | February 25, 2014
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      Very Patient And Helpful Staff Make Using Their Service A Safe Breeze

      We had Adt and then after awhile shut it off. We recently made the decision to turn our services back on and they were amazing! The Adt crew came out to the house and updated our entire system, upgrading our keypad and walking each family member through their own pass code. They made sure we knew how to use their services to the best of our ability. We even got a remote!

      Melissa M. from Hawthorne, CA | February 25, 2014
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      Security

      we had adt for our security alarm and we never had a problem the service was great they really had our house secure.everything was put in the right place and worked.When we had alarms they were prompt in calling and never had a issue with service or customer service i reccommed adt

      Erica W. from Winter Springs, FL | February 25, 2014
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      Adt Review By Me

      I have had ADT in the past and my experience with them was not at all . They were quick call if my alarm got tripped in any way and the people were always friendly whenever I had to speak on the phone with them. Over all I would say they are prompt and worth the protection ; )

      Kaycee R. from Petersburg, MI | February 25, 2014
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      Safe And Sound

      My security services are currently provided by ADT. I installed surveillance cameras on my own but I felt a little uneasy after a break in. That is when I went looking for a security provider. The people from ADT are very friendly and professional. They truly wanted to help me feel safe again and make me comfortable in my own home.

      Sarah L. from Spanaway, WA | February 25, 2014
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      Satisfied With Adt

      I was satisfied with ADT and as a single woman, my security system gave me the peace of mind I needed to relax in my home with out fearing for my safety. I also enjoyed knowing that when I went on vacation, my house was secure. Many advances in home security systems have been developed since I had my system though and I would love to see what is available now with closed circuit cameras etc.

      Amanda M. from Holly Springs, NC | February 24, 2014
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      That One Time I Really Needed It ….

      It sat there quietly for the longest time until that late night when someone tried to break in. I’m glad I never needed to know what that would have been like without my ADT alarm system.

      Sharon S. from Chicago, IL | February 22, 2014
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      Adt Security Offers Peace Of Mind

      We have had an ADT monitored security system in our home for more than 5 years now. We live in a relatively safe area, but I like being able to know that the house is safe when I am home alone with our young son or when we are out of town for a long weekend. The system itself is easy to activate and de-activate and we love turning the chime feature on to know whenever any door in the house is open. Some of the cons of using ADT are that if there is an issue with the system (a bad battery back up or weird beeping – which happened to us after a lengthy power outage) there can be a delay in getting a service technician to the house.

      Rebecca W. from Mountville, PA | February 22, 2014
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      Very Pleased

      We’ve had an ADT security system for quite a while and have been quite pleased Luckily no break in and the company responds quickly to any potential emergencies. Definitely recommend.

      Stephanie P. from New Orleans, LA | February 22, 2014
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      System Is Ok But Service Leaves Something To Be Desired

      The actual alarm system works well. The alarm is a good volume such that it will wake you up but won’t leave your ears ringing. It is fairly easy to learn how to use and operate. However, if the alarm does go off and is not cancelled, the phone operators that call rarely follow the protocol they are supposed to They are supposed to verify your identity and use a passcode to ensure you are not being held under duress, and this was rarely done. Sometimes there was a very long time gap between the alarm going off and getting a phone call to check on our safety. Overall, the system is great if you are home in the house and want alarms for your own alert, but don’t rely on the phone operators to help in a true emergency.

      Stephanie J. from Fishers, IN | February 19, 2014
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      Satisfied In South Alabama

      8 years with excellent service

      Sheila C. from Dothan, AL | February 19, 2014
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      Great Servuce

      No problems

      Wendy E. from Cave Spring, GA | February 18, 2014
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      Reliable And Professional Customer Service

      We had ADT service for about 3 years in Columbus, OH. We “tested” the system several times, when our cat would accidentally set it off, or when we would by forgetting to turn it off and then opening the door. And every time the company quickly contacted us, always very professional and calmly asked for our security code. I felt very confident that in a true emergency they’d be just as responsive!

      Amber P. from Morehead, KY | February 16, 2014
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      Adt Review

      I am very happy with ADT. Maintenance of the system is extremely easy and I haven’t had to contact ADT with any issues. Their website is also extremely easy to navigate so if I need to make any changes to my account it takes minimal time. Overall, I am very please to use ADT.

      Megan B. from Denver, CO | February 06, 2014
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      Adt Did Well For Us In Our Last Home

      Even though we never had an occasion that our security alarm was used, we were very happy with the service of ADT.

      Danielle S. from Yucca Valley, CA | February 05, 2014
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      Quality Security

      A great company to have, great customer service.

      John A. from North Canton, OH | January 17, 2014
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      Adt

      We have had an ADT monitored system for a few years now and I have no complaints whatsoever. We have intrusion monitoring as well as 24-hour fire monitoring. It gives us peace of mind when we are not home knowing that ADT is watching over our home. In addition, I would definitely suggest getting a second keypad for the bedroom, to prevent false alarms (think about waking and stumbling downstairs before your morning coffee).

      Dekkar D. from Pottstown, PA | December 03, 2013
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      I Love Everything About My New Alarm System.

      I feel safer both at home and when I’m away. It took no time at all to get used to the system and set up additional codes for those special people who needed them. So far, I’ve only set the alarm off by accident once, when I tossed open a downstairs window one morning before turning off the alarm. Fortunately, I was close enough to the keypad to stop it almost as quickly as it started. It was a great reminder that the alarm is immediate and LOUD!

      Carole Leigh H. from San Jose, CA | November 12, 2013
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      We Love Adt

      Great product and excellent service! Can’t say enough good things about it!

      Tom O. from West Palm Beach, FL | November 12, 2013
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      Room For Improvement

      Installation was quick but have to knock one stars for incorrect address and a very long sales pitch to buy more than what we needed. We also did not get instructions on whether the system was accessible via an app on our mobile phones.

      Farhana S. from Portland, OR | November 12, 2013
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      Great Company And System

      Salesperson was excellent in answering all our questions. Installer also was great. Very happy with the system.

      Robert P. from Wildwood Crest, NJ | November 12, 2013
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      No Complaints

      Our installation went very well. The technician suggested enhancements to our original order that better served our requirements.

      John L. from Friendship, WI | November 12, 2013
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      Happy Customer

      First and foremost I’d like to say My Family is SAFE!I have been a member of the ADT FAMILY for several years as a happy customer.Having two security systems on at different locations (2- homes) my homes are safe.As for the service and technician installer everything was explained very professional.All items explained and my choice of upgrading is my call, installation was fairly fast but speed isn’t what I’m looking for, it’s meticulous and perfection as to where and how the equipment is installed. And my installer did a very good job not only with equipment but explaining to my wife and I on how to use all upgrades .On a scale 1thru 10 and 10 being the best…….. My rating is 10+And this is why Im a customer and have full trust with ADT and most important!My family feel safe at night or anytime I leave on business trip.

      Byron B. from Litchfield Park, AZ | November 12, 2013
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      Professional Service

      Our ADT Technician was very professional and explained every step of the installation and use of the system. He left us his personal number to call if we had any issues or concerns. It was an excellent experience and we feel very secure in our new home.

      John C. from Concord, CA | November 12, 2013
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      Very Accomodating

      The tech who came over to install the system was quite informative, friendly, and helpful. He was willing to put in some odd hours to work around my schedule, and it was much appreciated. Everything seems to be working quite well.

      Gentry H. from Pflugerville, TX | November 12, 2013
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      No Problems

      We had ADT at my old house, and never had any problems, though our neighbors got vandalized a couple times.

      Rachael B. from Boise, ID | November 12, 2013
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      Piece Of Mind While I Work Nights

      In the beginning I didn’t think I needed a home security system, my dog was enough. But events happened that made me reconsider. ADT has been a great company for our home. They are professional and are available any time I have a question. The system has been easy to use. I feel much better about working nights knowing my home and loved ones are now protected.

      Michael C. from Vancouver, WA | November 12, 2013
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      Never Any Problems.

      We had ADT at my old house, and never had any problems, though our neighbors got vandalized a couple times.

      Rachael B. from Boise, ID | June 07, 2013
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      Keeping My Family Safe.

      In the beginning I didn’t think I needed a home security system, my dog was enough. But events happened that made me reconsider. ADT has been a great company for our home. They are professional and are available any time I have a question. The system has been easy to use. I feel much better about working nights knowing my home and loved ones are now protected.

      Michael C. from Vancouver, WA | June 07, 2013
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      Shoddy

      Constant false alarms with our ADT system in Bellevue, NE, they seemed to always have a reason to come and “fix” the system, of course more money from our pockets. Not impressed at all.The ADT we used in Orange Park, FL though never a problem in all the years we had it completely happy with our system there.

      Andrea N. from Bellevue, NE | May 21, 2013
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      Almost….

      as good as my pit bull.. ADT is all bark (and quite loud) but no bite, so I have the BITE that completes the BArk.. =)

      Karen S. from Spring Hill, FL | May 12, 2013
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        How We Evaluated ADT

        We thoroughly researched ADT, listened to customer feedback, and tested ADT products and services. We also compared ADT’s offerings to other security companies to see how they stand up to the competition. To find out more about how we evaluate security companies, visit our Rankings and Reviews page.

        Find out how easy it is to get started. View Plans

        SafeWise Car Safety Guide

        Auto Safety from Driveway to Highway

        With over 250 million cars in the U.S., it’s safe to say that driving is an ingrained and essential part of our lives. Every day, Americans take 1.1 billion trips in the car and cover millions of miles while transporting pets and family members, going on vacation, running errands, and traveling to work.1 That’s why it’s so important to learn proper auto safety protocol to protect yourself in and around your car—and to protect your car itself. To help you do just that, we’ve compiled safety information about car seats, seat belts, defensive driving courses, car alarms, and more.

        Under the Hood

        Oil Levels

        Oil keeps everything lubricated and running smoothly in your engine, preventing metal from grinding on metal. When oil is low or old, your car will overheat and break down—not to mention cost you a ton to get it fixed. Get your oil changed every 2,000–5,000 miles (depending on whether you choose real or synthetic products) and check it periodically with a dipstick to ensure oil levels are sufficient.

        Hood Latch

        After peeking under the hood, give the latch a tug to verify it’s locked up tight. You wouldn’t want it flying up while you’re on the road!

        Battery

        Car batteries last about six years, but extreme cold, not driving for long periods of time, and taking short trips (not allowing your battery to fully recharge) affect this dramatically. Avoid coming outside to a dead and unusable car by asking your mechanic to test your battery. If the charge is below 25 percent, get a new one or carry a backup for when it fails.

        Lights

        Daytime Running Lights

        Daytime running lights allow drivers to see you better in all lighting conditions. Plus, they’re automatic, so you never have to think about enabling this added safety feature.

        Headlights/Tail Lights

        Before you drive anywhere, check your headlights and tail lights. These lights help you see critters and objects on the road and let other drivers know you’re there, so they’re really important. If you drive with broken lights you might discover another downside: getting tickets from the police.

        Windshield

        Wipers

        Dirty windshields cause glare and blind spots, obstructing your view of the road and what’s in front of you. Don’t make a dirty windshield worse by using old windshield wipers to clean up the problem. Instead, change your wiper blades once a year (or more often) and keep your windshield wiper fluid levels up, so your glass is always clean and clear.

        Glass

        Cracks are dangerous because they weaken your windshield, reflect light, and block your view. Always have a professional replace windshields with cracks longer than six inches, and patch cracks larger than a quarter to avoid running into problems (literally).

        Tires

        Tire Pressure

        Properly inflated tires provide traction and keep you in control of your car. However, when tires are overfilled they may burst while you’re driving, and when they’re deflated you could lose the ability to steer properly.

        Most cars have lights that turn on when your tire pressure is low, but buy a gauge to check manually before long road trips and between oil changes. Look at the rim of your tire or your car’s manual to determine how many pounds of air your tires hold, so they’re filled correctly every time. Here’s a quick tutorial to teach you how to fill your tires at the gas station.

        Extreme Weather

        Driving in the wind, rain, snow, ice, or blistering heat requires different driving tactics, tires, and safety knowledge. All-weather tires tackle most of these conditions, but consider upgrading to snow tires if you live in a cold, icy, and snowy climate.

        Here’s what you should do in the winter before going on a roadtrip and other tips to enhance your safety while driving any any time of the year.

        Dash

        Hands-free Devices

        It’s a ticketable offense in most states to talk and drive without a hands-free device—plus, it’s dangerous. Hook your phone up to Bluetooth while driving and turn on automated text responses so you don’t get distracted by incoming messages.

        Dash Cams

        Dash cams are a fairly new technology that monitor everything that happens in and around your car. Some insurance companies use dash cams to determine your auto insurance rates, but personal cameras record accidents and crimes and offer protection in a court of law. For instance, if you get into a hit-and-run accident, your camera will record the license plate number so you can track down the driver. Buy a dashcam for your car to give yourself an iron-clad witness to everything that happens on the road.

        Car Alarms

        Deter thieves from breaking into your car or driving away with it by installing a car alarm. Models range in sophistication and price, so whether you want a car alarm that sends alerts to your phone or a basic siren that scares thieves away, there’s a security product for you. Stay a few steps ahead of potential car thieves by reading about how to prevent auto break-ins, too.

        Steering Wheel Locks

        Steering wheel locks are a great alternative to larger car alarm systems because of their affordable price tag. These locks differ in strength and design, but all models prevent the wheel from turning and someone from driving off in your car. Compare top steering wheel locks that are tough enough to stand up to an attempted carjacking to give yourself a solid defense against car thieves.

        Back-up Cameras

        Back-up cameras eliminate blind spots to help you avoid running over objects, toys, animals, and people while you’re in reverse. Most new cars have rear cameras, which show you what’s immediately in back of your car, but you can install backup cameras in older cars too.

        Front Seat

        Seat Belts

        Seat belts save lives. In 2014, the CDC reported that 12,000 people survived car accidents because they were wearing seat belts, and seat belts reduced serious injury by 50 percent in all accidents reported.2

        No matter how old you are, always buckle up before driving. According to the Association for Safe International Road Travel, car accidents are the ninth-leading cause of death in the world, so seat belts are a simple solution to this preventable problem.3

        Passenger Safety

        Cars become ovens in the sun. Between 1998–2016, 700 children died from heatstroke after being left in hot cars—about 34 per year on average.4 Unfortunately, dozens of dogs suffer this same fate every year. Even when it’s 78 degrees (Fahrenheit) outside, internal car temperatures can climb to 120 degrees in minutes. And on a 90-degree day, it only takes 10 minutes for internal car temperatures to reach 160 degrees.5

        Animals and children succumb to heatstroke in mere minutes when exposed to extreme temperatures, so never leave them inside without the car running—even when the windows are cracked or just for a couple of minutes. You may not think this will ever happen to you, but 54 percent of all child heat stroke-related deaths happened when a parent or caretaker accidentally left a child in the car. Kars 4 Kids has a safety app to combat this issue that reminds you when a child (or pet) is in your car so you never suffer a tragedy.

        Back Seat

        Car Seats

        Car seats are vital to the safety of your child and are required in all 50 states. However, not just any car seat will do. SafeWise conducted vast research to find top-rated car seats that exceed safety standards, optimize convenience, and cater to the unique needs of parents and children alike. Read our review of the best car seats available and learn from child safety expert Gloria Delcasto, who shared tips exclusively with SafeWise about the importance of seat belts, car seats, and booster seats.

        Welcoming a new member to the family soon? Prepare your home for a little one by reading our complete baby-proofing guide that covers everything from unknown household dangers to how to properly cover outlets and more.

        Pet Harnesses

        You wouldn’t put your child in a car without a seat belt, so why would you do that to your pet? When shopping for a pet car harness, do so wisely because 25 out of 29 dog harnesses haven’t passed realistic crash tests.6 That’s because the Consumer Products Safety Commission does not oversee or regulate pet harnesses since they aren’t viewed as consumer products. On the up side, four pet harnesses and travel crates did pass crash tests and are deemed safe to use for your precious fur babies.

        Roof

        Roof Racks and Cargo

        Unsecured cargo can turn into a missile when you suddenly stop or swerve on the road, risking your safety and the safety of others. To prevent tragedy or an insurance nightmare, always use a roof carrier and tie-down straps to secure items. Here’s more about properly securing cargo to your car’s roof for safer travels.

        Trunk

        Jumper Cables

        A dead battery means you’re stranded wherever you are. This is potentially dangerous if it’s bitterly cold, you have a medical emergency, or you’re in an unsafe part of town. Carry jumper cables so another driver can help get your car started, or keep an emergency jump starter in your emergency kit to charge your car yourself if no one is around.

        Roadside Safety Kits

        Cars rarely break down, blow a tire, or get into accidents in convenient locations. That’s where roadside safety kits come in. These handy kits include everything from flares and reflective triangles to jacks, water, and flashlights. Make your own safety kit to get better prepared and use our car safety guide to determine what else you should have in your car at all times to stay safe.

        Cargo

        Even though your car stops when you slam on the brakes, loose items in the car may not. Whenever possible, tie down and secure heavy items inside your car or trunk and pack heaviest to lightest, so objects don’t become airborne and get damaged—or hurt you or your passengers.

        The Extra Mile: Auto Safety Education and Industry Standards

        Defensive Driving Classes

        Becoming a responsible driver comes from experience, but you may accelerate your driving prowess with education and awareness training offered in defensive driving courses. These classes teach drivers about developing better driving behaviors, avoiding hazards on the road, and the dangers of driving while drowsy or inebriated. Find a defensive driving class near you to round out your auto safety.

        IHHS Top Safety Picks

        Each year, the Insurance Institute for Highway Safety (IHHS), an automotive auditing group with rigorous safety and quality standards, publishes a study on the safest cars. This study analyzes front and side crash test results as well as some of the safety features discussed in this article. If you’re looking to buy a new car or assess the safety of your current vehicle, take a look at IHHS’s top safety picks from 2006–2016.

        Drive Safe!

        Your car is your means to see the world and shuttle yourself and loved ones safely. The next time you take a drive, park in a lot, or lock up your car for the night, remember the tips in this guide to make your car and driving habits safer and more secure.

        Find Your Perfect Home Security System

        Your Ultimate Room-By-Room Guide to Senior Home Safety

        General Home Safety Devices for Seniors

        Maintaining independence is important to all adults, but as people age, living alone can become dangerous. In this guide, we cover everything from fall prevention and home security to avoiding phone and email scams and more so older adults can lead safer, healthier lives.

        Wrist watchMedical Alert Devices

        The big picture for senior home safety begins with medical alert devices. These life-saving wearables keep seniors in constant communication with emergency response services as well as loved ones. If a senior falls, has a heart attack, or senses something is wrong, they can push a button to call for help. Take a look at other top senior safety devices to equip yourself or family members with the best technology out there.

        Indoor cameraIndoor Cameras

        Older people might have in-home caretakers, maintenance staff, or other hired help who come and go. That’s where indoor cameras come in handy. Indoor cameras keep a watchful eye on the home to protect against theft, abuse, and other crimes. If you’re interested in an indoor camera, read more about top brands and styles.

        Security SystemHome Security Systems

        Home security systems protect people from break-ins, carbon monoxide poisoning, fires, and more. Home automation technology also allows the children of aging parents to keep an eye on them from afar. Explore the top home security systems to see how this technology keeps people safe.

        Room-By-Room Guide to a Safer Home

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        Garage

        The garage is a great place to store just about anything from tools and yard equipment to your car and outdoor toys. But it can also be a dangerous place as it provides criminals with easy access to your home and is full of sharp objects and harmful chemicals.

        Garage Door Locks

        Garage doors are easy access points for thieves. In fact, a burglar can break into a home through a garage in just a few minutes. Keep intruders out with these preventative tips or shop for a better garage door to enhance security.

        Car Security Devices

        Criminals often target older adults. Protect yourself or seniors you know with steering wheel locks and car alarms to deter thieves, and follow these tips about car safety to safeguard cars when they’re parked in public places.

        Carbon Monoxide Alarm

        Carbon monoxide is deadly; it has no scent or color and accumulates when you burn coal, wood, charcoal, oil, kerosene, propane, and natural gas. If you leave a car running in the garage without ventilation, you can die, but a carbon monoxide alarm will warn you before it’s too late.

        Driving Safety Tips

        Driving is an important part of independence, but driving ability is a vital conversation to have with your senior family members as they age. Senior driving safety expert Tyler Waugh from Rear View Safety explains, “Everyone ages differently, so while there is no definitive cutoff as to when a person should stop driving, studies show that older adults are more likely to get into accidents than younger drivers. While fatal crashes increase sharply around age seventy, this is due to increased susceptibility to injuries among older drivers. Physical, cognitive, and visual abilities decline as we age. While health issues don’t automatically mean that driving should be stopped, it is an important factor in determining when it is time to find another mode of transportation.”

        Since everyone ages at different rates, here are some tips to determine if seniors you know should stop driving. This is a sensitive topic that you should approach with compassion. To learn how to have this important talk, read advice from experts.

        Garage Door Locks

        Garage doors are easy access points for thieves. In fact, a burglar can break into a home through a garage in just a few minutes. Keep intruders out with these preventative tips or shop for a better garage door to enhance security.

        Car Security Devices

        Criminals often target older adults. Protect yourself or seniors you know with steering wheel locks and car alarms to deter thieves, and follow these tips about car safety to safeguard cars when they’re parked in public places.

        Carbon Monoxide Alarm

        Carbon monoxide is deadly; it has no scent or color and accumulates when you burn coal, wood, charcoal, oil, kerosene, propane, and natural gas. If you leave a car running in the garage without ventilation, you can die, but a carbon monoxide alarm will warn you before it’s too late.

        Driving Safety Tips

        Driving is an important part of independence, but driving ability is a vital conversation to have with your senior family members as they age. Senior driving safety expert Tyler Waugh from Rear View Safety explains, “Everyone ages differently, so while there is no definitive cutoff as to when a person should stop driving, studies show that older adults are more likely to get into accidents than younger drivers. While fatal crashes increase sharply around age seventy, this is due to increased susceptibility to injuries among older drivers. Physical, cognitive, and visual abilities decline as we age. While health issues don’t automatically mean that driving should be stopped, it is an important factor in determining when it is time to find another mode of transportation.”

        Since everyone ages at different rates, here are some tips to determine if seniors you know should stop driving. This is a sensitive topic that you should approach with compassion. To learn how to have this important talk, read advice from experts.

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        Laundry Room

        The laundry room is one of the most commonly used rooms in the house. And it’s also one of the rooms with the highest potential danger because it contains harmful chemicals. Be sure to clean your laundry room periodically and ensure that everything’s working properly.

        Gas Hookups

        Gas dryers have gas hookups, which can cause leaks and explosions if they aren’t properly connected. Several times throughout the year, check the lines to ensure they’re properly sealed.

        Dryer Lint

        In 2010, the National Fire Protection Association reported that washers and dryers caused more than 16,000 fires and almost $240 million in property damage.1 Of those fires, 92% were caused by dryers.2 That’s because when people forget to clean dryer lint out of the trap and exhaust pipes, it heats up and ignites. Seniors should clean lint from their dryers once a month or ask a friend or family member to do it for them.

        Gas Hookups

        Gas dryers have gas hookups, which can cause leaks and explosions if they aren’t properly connected. Several times throughout the year, check the lines to ensure they’re properly sealed.

        Dryer Lint

        In 2010, the National Fire Protection Association reported that washers and dryers caused more than 16,000 fires and almost $240 million in property damage.1 Of those fires, 92% were caused by dryers.2 That’s because when people forget to clean dryer lint out of the trap and exhaust pipes, it heats up and ignites. Seniors should clean lint from their dryers once a month or ask a friend or family member to do it for them.

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        Basement

        The basement is one of the most versatile spaces in your home. It can be used for storage, extended living space, or as a recreational family room. Basements can get cluttered and become unsafe, so add these items to combat this hazard.

        Stair Lifts

        Stairs may become a challenge later in life depending on a senior’s mobility level. If getting around becomes a problem, consider installing a stair lift. While expensive, these systems prevent falls and injuries and can help seniors stay in their homes longer.

        Storage Areas

        Storage shelving is a great way to stay organized, but don’t go over the weight limit or you could cause an avalanche. Also, don’t ever climb on shelving to reach something, because this could cause a collapse or fall and lead to serious injury.

        Stair Lifts

        Stairs may become a challenge later in life depending on a senior’s mobility level. If getting around becomes a problem, consider installing a stair lift. While expensive, these systems prevent falls and injuries and can help seniors stay in their homes longer.

        Storage Areas

        Storage shelving is a great way to stay organized, but don’t go over the weight limit or you could cause an avalanche. Also, don’t ever climb on shelving to reach something, because this could cause a collapse or fall and lead to serious injury.

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        Home Office

        Seniors are more vulnerable to scams and identity theft than any other age group. The Financial Fraud Research Center reports that fraud costs people $40–50 billion each year.3 And according to the National Center for Victims of Crime, Americans who are more than sixty-five-years-old are most likely to be victims and incur financial loss.4

        This is why home computers, phones, and mail are areas of concern for older adults—that’s how criminals take advantage of them. Take a look at the top ten scams seniors face or read our primer below so you can equip yourself with knowledge and educate your loved ones.

        Computers

        Seniors are all too often victims of phishing scams. Jake Schroeder, cybersecurity expert at Medical Guardian, explains, “Many of our senior loved ones didn’t have the benefit of growing up with computers and may not be fully aware of the dangers present in the online world. When you receive a suspicious email or pop-up, it’s always best to stop and take a minute to consider the content. Malicious hackers can take control of your computer when you simply click on a malicious link or open an attachment, so if you receive a suspicious email that you weren’t expecting, it’s best to just delete it.”

        Installing malware-fighting software on all home computers also prevents viruses and decreases chances of being hacked.

        Mail

        The government never requests Social Security numbers, banking information, or credit card numbers through the mail. Seniors who receive mail asking for money or any of this information should throw it in the trash. Also, sign up for the National Do Not Mail List to declutter your mailbox and avoid getting junk mail.

        Telephones

        It’s alarming when someone calls you claiming you owe them money. It’s also enticing to believe someone who says you won a free trip. Criminals know this and prey on the elderly as easy targets. Those eighty-five and older are at most risk, especially since around 20% have cognitive impairments of some kind.5

        Seniors should learn the warning signs of fraudulent calls. Hang up if you feel uncomfortable or get a loved one involved if you’re unsure of the validity of a caller. Get caller ID to screen calls from unknown numbers and sign up with the National Do Not Call Registry to prevent telemarketers from calling in the first place.

        Computers

        Seniors are all too often victims of phishing scams. Jake Schroeder, cybersecurity expert at Medical Guardian, explains, “Many of our senior loved ones didn’t have the benefit of growing up with computers and may not be fully aware of the dangers present in the online world. When you receive a suspicious email or pop-up, it’s always best to stop and take a minute to consider the content. Malicious hackers can take control of your computer when you simply click on a malicious link or open an attachment, so if you receive a suspicious email that you weren’t expecting, it’s best to just delete it.”

        Installing malware-fighting software on all home computers also prevents viruses and decreases chances of being hacked.

        Mail

        The government never requests Social Security numbers, banking information, or credit card numbers through the mail. Seniors who receive mail asking for money or any of this information should throw it in the trash. Also, sign up for the National Do Not Mail List to declutter your mailbox and avoid getting junk mail.

        Telephones

        It’s alarming when someone calls you claiming you owe them money. It’s also enticing to believe someone who says you won a free trip. Criminals know this and prey on the elderly as easy targets. Those eighty-five and older are at most risk, especially since around 20% have cognitive impairments of some kind.5

        Seniors should learn the warning signs of fraudulent calls. Hang up if you feel uncomfortable or get a loved one involved if you’re unsure of the validity of a caller. Get caller ID to screen calls from unknown numbers and sign up with the National Do Not Call Registry to prevent telemarketers from calling in the first place.

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        Hallways

        The hallway is a critical space because it connects each room in your home, giving you easy access to different rooms. Adding railings to hallways helps older adults move around more quickly, and installing detectors can keep family members safe from environmental danger.

        Rails

        The Centers for Disease Control and Prevention (CDC) reports that 2.8 million adults over age sixty-five are admitted to the hospital for fall-related injuries every year.6 Once a senior falls, they’re more likely to do it again, so install rails in hallways to avoid broken bones or worse.

        Carbon Monoxide Detectors

        Carbon monoxide detectors save lives. Install one on every floor in your home—including the basement and garage. If you need help finding the best carbon monoxide detectors, read our guide.

        Smoke Detectors

        Research conducted by the National Center for Health Statistics and National Fire Incident Reporting System revealed that people sixty-five and older are 2.5 times more likely to die in a fire than any other age group, and people over eighty-five are four times more likely than other demographics to die in fires.7 Since over 3,000 people died in structure fires in 20148—and about 60% of them don’t have working smoke alarms9—it’s vital for seniors to install smoke detectors.

        Smoke detectors work most efficiently when placed in every hallway, outside each bedroom door, and on all floors in the home. There are dozens of models to choose from, but SafeWise researched the top smoke detectors to help our community find the best options.

        Rails

        The Centers for Disease Control and Prevention (CDC) reports that 2.8 million adults over age sixty-five are admitted to the hospital for fall-related injuries every year.6 Once a senior falls, they’re more likely to do it again, so install rails in hallways to avoid broken bones or worse.

        Carbon Monoxide Detectors

        Carbon monoxide detectors save lives. Install one on every floor in your home—including the basement and garage. If you need help finding the best carbon monoxide detectors, read our guide.

        Smoke Detectors

        Research conducted by the National Center for Health Statistics and National Fire Incident Reporting System revealed that people sixty-five and older are 2.5 times more likely to die in a fire than any other age group, and people over eighty-five are four times more likely than other demographics to die in fires.7 Since over 3,000 people died in structure fires in 20148—and about 60% of them don’t have working smoke alarms9—it’s vital for seniors to install smoke detectors.

        Smoke detectors work most efficiently when placed in every hallway, outside each bedroom door, and on all floors in the home. There are dozens of models to choose from, but SafeWise researched the top smoke detectors to help our community find the best options.

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        Bedroom

        Average Americans spend one-third of their day sleeping, so it’s important to keep the place where we do that—the bedroom—a safe environment.

        Fire Escape Ladders

        According to the US Census Bureau, mobility issues are the most common disability among people over age sixty-five. In fact, about ten million older people in the US struggle with mobility issues.10 Seniors who have a difficult time getting around should consider buying a fire escape ladder or permanent fire escape staircase. Making a fire escape plan also helps prepare for events like these and raise the odds for seniors to escape a fire safely.

        Bed Rails

        Seniors can fall when getting in and out of bed. Instead of running the risk of fall-related injuries, install a bed rail for added stability and safety.

        Valuables

        Seniors are easy targets for burglars. A home security system keeps burglars out in the first place, but a home safe prevents criminals from taking valuables if they do get into the house.

        Fire Escape Ladders

        According to the US Census Bureau, mobility issues are the most common disability among people over age sixty-five. In fact, about ten million older people in the US struggle with mobility issues.10 Seniors who have a difficult time getting around should consider buying a fire escape ladder or permanent fire escape staircase. Making a fire escape plan also helps prepare for events like these and raise the odds for seniors to escape a fire safely.

        Bed Rails

        Seniors can fall when getting in and out of bed. Instead of running the risk of fall-related injuries, install a bed rail for added stability and safety.

        Valuables

        Seniors are easy targets for burglars. A home security system keeps burglars out in the first place, but a home safe prevents criminals from taking valuables if they do get into the house.

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        Bathroom

        The bathroom is the most dangerous place in the home when it comes to falls, so follow the tips below to make this room safer for seniors.

        Medicine

        Day-of-the-week pill containers benefit those who take medicine every day—especially seniors. Apps also help remind seniors to take their medication on time and let contacts check in on them virtually to make sure they’re maintaining their health.

        Bath Mats

        According to the CDC, more than 230,000 people visited emergency rooms in 2008 due to injuries that happened in bathrooms—and 14% were admitted for prolonged hospital stays11 The CDC also reports that bathroom injury risk increases with age12—and such injuries can cause broken hips, head trauma, and even death. Lay bathmats on bathroom floors to give more traction and prevent slipping.

        Accessible Tubs and Showers

        Outfitting tubs and showers with handrails and seats makes them safer and easier for older people to bathe. This equipment comes in a variety of designs to help seniors with all levels of mobility. Browse senior shower accessories like benches and stools to make the bathroom a safer place.

        Medicine

        Day-of-the-week pill containers benefit those who take medicine every day—especially seniors. Apps also help remind seniors to take their medication on time and let contacts check in on them virtually to make sure they’re maintaining their health.

        Bath Mats

        According to the CDC, more than 230,000 people visited emergency rooms in 2008 due to injuries that happened in bathrooms—and 14% were admitted for prolonged hospital stays11 The CDC also reports that bathroom injury risk increases with age12—and such injuries can cause broken hips, head trauma, and even death. Lay bathmats on bathroom floors to give more traction and prevent slipping.

        Accessible Tubs and Showers

        Outfitting tubs and showers with handrails and seats makes them safer and easier for older people to bathe. This equipment comes in a variety of designs to help seniors with all levels of mobility. Browse senior shower accessories like benches and stools to make the bathroom a safer place.

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        Kitchen

        The kitchen is hazardous to people of all ages because of hot surfaces, sharp objects, and heavy appliances. Here are some ways to ensure senior safety in the kitchen.

        Fire Extinguishers

        About 50% of all house fires start in the kitchen, based on research by the National Fire Protection Association.13 Stop a small fire before it becomes a huge blaze by keeping a fire extinguisher on hand. Read about fire extinguishers in our buyers guide so you can bring the best one home.

        Stools

        Unless you’re really tall, you probably can’t reach every shelf in your kitchen. Prevent falls in the kitchen with these senior-specific step stools.

        Fire Extinguishers

        About 50% of all house fires start in the kitchen, based on research by the National Fire Protection Association.13 Stop a small fire before it becomes a huge blaze by keeping a fire extinguisher on hand. Read about fire extinguishers in our buyers guide so you can bring the best one home.

        Stools

        Unless you’re really tall, you probably can’t reach every shelf in your kitchen. Prevent falls in the kitchen with these senior-specific step stools.

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        Outside

        Once the inside of your home is optimized for senior safety, incorporate these outdoor tips for a seriously secure home and lifestyle.

        GPS Wearables

        Seniors with cognitive impairment may become lost and disoriented. GPS wearable devices made for older adults are the best way to prevent this from happening. If a senior is lost, you can log into the app to locate them and send help.

        Security Cameras

        Home security cameras detect danger before it makes its way inside. Stop a home invasion by installing a home security camera outside your home or on the home of someone you care for.

        Ramps

        Wheelchair ramps add accessibility to your home and are a safe way for people with disabilities to get around. Find information about wheelchair ramps for your home.

        Smart Doorbells

        Smart doorbells are a perfect complement to smart locks because they let you see who’s at the door before you open it. Browse smart doorbells if you’re interested in this added security.

        Smart Locks

        Smart locks operate through apps and can alert the homeowner and contacts if a door is left open—making them ideal for seniors. Shop smart locks to keep track of guests, monitor when people come and go, and prevent break-ins.

        GPS Wearables

        Seniors with cognitive impairment may become lost and disoriented. GPS wearable devices made for older adults are the best way to prevent this from happening. If a senior is lost, you can log into the app to locate them and send help.

        Security Cameras

        Home security cameras detect danger before it makes its way inside. Stop a home invasion by installing a home security camera outside your home or on the home of someone you care for.

        Ramps

        Wheelchair ramps add accessibility to your home and are a safe way for people with disabilities to get around. Find information about wheelchair ramps for your home.

        Smart Doorbells

        Smart doorbells are a perfect complement to smart locks because they let you see who’s at the door before you open it. Browse smart doorbells if you’re interested in this added security.

        Smart Locks

        Smart locks operate through apps and can alert the homeowner and contacts if a door is left open—making them ideal for seniors. Shop smart locks to keep track of guests, monitor when people come and go, and prevent break-ins.

        Live a Happy, Healthy Life

        With proper precaution and care, seniors can live happily and safely in their homes longer—and those who love them can rest easy with peace of mind. Interested in general home safety? Head back to the SafeWise safety hub to read more of our room-by-room safety guides.

        SafeWise Car Safety Guide

        Auto Safety from Driveway to Highway

        With over 250 million cars in the U.S., it’s safe to say that driving is an ingrained and essential part of our lives. Every day, Americans take 1.1 billion trips in the car and cover millions of miles while transporting pets and family members, going on vacation, running errands, and traveling to work.1 That’s why it’s so important to learn proper auto safety protocol to protect yourself in and around your car—and to protect your car itself. To help you do just that, we’ve compiled safety information about car seats, seat belts, defensive driving courses, car alarms, and more.

        Under the Hood

        Oil Levels

        Oil keeps everything lubricated and running smoothly in your engine, preventing metal from grinding on metal. When oil is low or old, your car will overheat and break down—not to mention cost you a ton to get it fixed. Get your oil changed every 2,000–5,000 miles (depending on whether you choose real or synthetic products) and check it periodically with a dipstick to ensure oil levels are sufficient.

        Hood Latch

        After peeking under the hood, give the latch a tug to verify it’s locked up tight. You wouldn’t want it flying up while you’re on the road!

        Battery

        Car batteries last about six years, but extreme cold, not driving for long periods of time, and taking short trips (not allowing your battery to fully recharge) affect this dramatically. Avoid coming outside to a dead and unusable car by asking your mechanic to test your battery. If the charge is below 25 percent, get a new one or carry a backup for when it fails.

        Lights

        Daytime Running Lights

        Daytime running lights allow drivers to see you better in all lighting conditions. Plus, they’re automatic, so you never have to think about enabling this added safety feature.

        Headlights/Tail Lights

        Before you drive anywhere, check your headlights and tail lights. These lights help you see critters and objects on the road and let other drivers know you’re there, so they’re really important. If you drive with broken lights you might discover another downside: getting tickets from the police.

        Windshield

        Wipers

        Dirty windshields cause glare and blind spots, obstructing your view of the road and what’s in front of you. Don’t make a dirty windshield worse by using old windshield wipers to clean up the problem. Instead, change your wiper blades once a year (or more often) and keep your windshield wiper fluid levels up, so your glass is always clean and clear.

        Glass

        Cracks are dangerous because they weaken your windshield, reflect light, and block your view. Always have a professional replace windshields with cracks longer than six inches, and patch cracks larger than a quarter to avoid running into problems (literally).

        Tires

        Tire Pressure

        Properly inflated tires provide traction and keep you in control of your car. However, when tires are overfilled they may burst while you’re driving, and when they’re deflated you could lose the ability to steer properly.

        Most cars have lights that turn on when your tire pressure is low, but buy a gauge to check manually before long road trips and between oil changes. Look at the rim of your tire or your car’s manual to determine how many pounds of air your tires hold, so they’re filled correctly every time. Here’s a quick tutorial to teach you how to fill your tires at the gas station.

        Extreme Weather

        Driving in the wind, rain, snow, ice, or blistering heat requires different driving tactics, tires, and safety knowledge. All-weather tires tackle most of these conditions, but consider upgrading to snow tires if you live in a cold, icy, and snowy climate.

        Here’s what you should do in the winter before going on a roadtrip and other tips to enhance your safety while driving any any time of the year.

        Dash

        Hands-free Devices

        It’s a ticketable offense in most states to talk and drive without a hands-free device—plus, it’s dangerous. Hook your phone up to Bluetooth while driving and turn on automated text responses so you don’t get distracted by incoming messages.

        Dash Cams

        Dash cams are a fairly new technology that monitor everything that happens in and around your car. Some insurance companies use dash cams to determine your auto insurance rates, but personal cameras record accidents and crimes and offer protection in a court of law. For instance, if you get into a hit-and-run accident, your camera will record the license plate number so you can track down the driver. Buy a dashcam for your car to give yourself an iron-clad witness to everything that happens on the road.

        Car Alarms

        Deter thieves from breaking into your car or driving away with it by installing a car alarm. Models range in sophistication and price, so whether you want a car alarm that sends alerts to your phone or a basic siren that scares thieves away, there’s a security product for you. Stay a few steps ahead of potential car thieves by reading about how to prevent auto break-ins, too.

        Steering Wheel Locks

        Steering wheel locks are a great alternative to larger car alarm systems because of their affordable price tag. These locks differ in strength and design, but all models prevent the wheel from turning and someone from driving off in your car. Compare top steering wheel locks that are tough enough to stand up to an attempted carjacking to give yourself a solid defense against car thieves.

        Back-up Cameras

        Back-up cameras eliminate blind spots to help you avoid running over objects, toys, animals, and people while you’re in reverse. Most new cars have rear cameras, which show you what’s immediately in back of your car, but you can install backup cameras in older cars too.

        Front Seat

        Seat Belts

        Seat belts save lives. In 2014, the CDC reported that 12,000 people survived car accidents because they were wearing seat belts, and seat belts reduced serious injury by 50 percent in all accidents reported.2

        No matter how old you are, always buckle up before driving. According to the Association for Safe International Road Travel, car accidents are the ninth-leading cause of death in the world, so seat belts are a simple solution to this preventable problem.3

        Passenger Safety

        Cars become ovens in the sun. Between 1998–2016, 700 children died from heatstroke after being left in hot cars—about 34 per year on average.4 Unfortunately, dozens of dogs suffer this same fate every year. Even when it’s 78 degrees (Fahrenheit) outside, internal car temperatures can climb to 120 degrees in minutes. And on a 90-degree day, it only takes 10 minutes for internal car temperatures to reach 160 degrees.5

        Animals and children succumb to heatstroke in mere minutes when exposed to extreme temperatures, so never leave them inside without the car running—even when the windows are cracked or just for a couple of minutes. You may not think this will ever happen to you, but 54 percent of all child heat stroke-related deaths happened when a parent or caretaker accidentally left a child in the car. Kars 4 Kids has a safety app to combat this issue that reminds you when a child (or pet) is in your car so you never suffer a tragedy.

        Back Seat

        Car Seats

        Car seats are vital to the safety of your child and are required in all 50 states. However, not just any car seat will do. SafeWise conducted vast research to find top-rated car seats that exceed safety standards, optimize convenience, and cater to the unique needs of parents and children alike. Read our review of the best car seats available and learn from child safety expert Gloria Delcasto, who shared tips exclusively with SafeWise about the importance of seat belts, car seats, and booster seats.

        Welcoming a new member to the family soon? Prepare your home for a little one by reading our complete baby-proofing guide that covers everything from unknown household dangers to how to properly cover outlets and more.

        Pet Harnesses

        You wouldn’t put your child in a car without a seat belt, so why would you do that to your pet? When shopping for a pet car harness, do so wisely because 25 out of 29 dog harnesses haven’t passed realistic crash tests.6 That’s because the Consumer Products Safety Commission does not oversee or regulate pet harnesses since they aren’t viewed as consumer products. On the up side, four pet harnesses and travel crates did pass crash tests and are deemed safe to use for your precious fur babies.

        Roof

        Roof Racks and Cargo

        Unsecured cargo can turn into a missile when you suddenly stop or swerve on the road, risking your safety and the safety of others. To prevent tragedy or an insurance nightmare, always use a roof carrier and tie-down straps to secure items. Here’s more about properly securing cargo to your car’s roof for safer travels.

        Trunk

        Jumper Cables

        A dead battery means you’re stranded wherever you are. This is potentially dangerous if it’s bitterly cold, you have a medical emergency, or you’re in an unsafe part of town. Carry jumper cables so another driver can help get your car started, or keep an emergency jump starter in your emergency kit to charge your car yourself if no one is around.

        Roadside Safety Kits

        Cars rarely break down, blow a tire, or get into accidents in convenient locations. That’s where roadside safety kits come in. These handy kits include everything from flares and reflective triangles to jacks, water, and flashlights. Make your own safety kit to get better prepared and use our car safety guide to determine what else you should have in your car at all times to stay safe.

        Cargo

        Even though your car stops when you slam on the brakes, loose items in the car may not. Whenever possible, tie down and secure heavy items inside your car or trunk and pack heaviest to lightest, so objects don’t become airborne and get damaged—or hurt you or your passengers.

        The Extra Mile: Auto Safety Education and Industry Standards

        Defensive Driving Classes

        Becoming a responsible driver comes from experience, but you may accelerate your driving prowess with education and awareness training offered in defensive driving courses. These classes teach drivers about developing better driving behaviors, avoiding hazards on the road, and the dangers of driving while drowsy or inebriated. Find a defensive driving class near you to round out your auto safety.

        IHHS Top Safety Picks

        Each year, the Insurance Institute for Highway Safety (IHHS), an automotive auditing group with rigorous safety and quality standards, publishes a study on the safest cars. This study analyzes front and side crash test results as well as some of the safety features discussed in this article. If you’re looking to buy a new car or assess the safety of your current vehicle, take a look at IHHS’s top safety picks from 2006–2016.

        Drive Safe!

        Your car is your means to see the world and shuttle yourself and loved ones safely. The next time you take a drive, park in a lot, or lock up your car for the night, remember the tips in this guide to make your car and driving habits safer and more secure.

        Find Your Perfect Home Security System

        Baby Proof It: A Room-by-Room Guide to Securing Your Home

        baby crawling

        Once you become a parent, it can seem like danger lurks around every corner. And when it comes to your home, that’s literally true. For toddlers just learning to walk or curious preschoolers, your home can be a brave new world full of the thrill of victory or the agony of defeat. While many parents are haunted by the specter of stranger danger, it’s actually accidents within the home that carry the largest risk for young children. The CDC (Centers for Disease Control and Prevention) reports that each year, 9.2 million children visit the ER with unintentional injuries1. For those ages one to four, the greatest percentage of injuries were sustained from falls, ingesting poisonous substances, burns, and being struck by objects. The vast majority of these incidents take place in the familiar terrain of a child’s own home. Accidents both at home and away are the leading cause of death in children and teenagers.

        Kimberlee Mitchell, a former journalist and Child Safety Media Expert dubbed by People.com as the “child proofer to the stars,” is passionate about offering practical solutions and education aimed at lowering unintentional child injuries. In a recent exclusive interview for SafeWise, she shared her insight about the impact of child safety.

        “Child injury is predictable and preventable. It is also among the most under-recognized public health problems facing our country today. The good news is child injury death rates have decreased 29% in the last decade, which I believe is evidence of the safety movement and prevention having an impact. Yet injury is still the leading cause of death for children and teens. More can be done to keep our children safe.” Kimberlee Mitchell, National Child Safety Expert

        We understand you don’t want to dampen Junior’s enthusiasm for exploration, but a few sensible safety measures can protect your child from the most common injuries. We’ve created a room-by-room guide to securing a safe place for your offspring to pull, climb, and inspect every nook and cranny. We’ll begin with some baby proofing basics that are concerns in every part of your home, then give you a peek into the aspects of each area that require your attention. While we’ve devised a very detailed guide to making your home a safe place for your kids, it should be noted that there is no substitute for supervision. Even a well-secured space can contain hidden dangers, so keep your eyes open and read on.

        The Basics of Baby Proofing

        When to Baby Proof

        Ideally, you want to batten down the hatches before tornado toddler starts to sweep through. Once babies turn over onto their stomachs, usually around five to six months old, crawling is just a few months away. Start some common-sense measures like securing furniture and installing gates before baby starts using every surface as a step up.


        How to Baby Proof

        There are a few ways you can get the lay of the land in your home and ensure you’ve caught the usual suspects for safety concerns. Child-safety experts recommend doing the following.

        Limit Access to High-Risk Areas

        Simply gate off rooms like the kitchen or bathroom where the greatest concentration of injury risk resides.

        Get a Baby’s-Eye View

        Crawling around on all fours may seem like a silly exercise, but it’s the best way to see what your baby sees. It’ll help you spot potential risks like enticing knickknacks or forgotten blind cords dangling within reach.

        Focus on the Little Things

        No, this isn’t a metaphor. Look for small objects near the ground that could become potential choking hazards. Think magnets, button batteries, and more. As a bonus, you might also spot all those dust bunnies you’ve neglected to vacuum up under the couch. Some things you just can’t un-see.

        Put Away the Poison

        This applies not only to the obvious caustic cleaning chemicals but also to the often overlooked items like poisonous houseplants. If you’re not sure which plants are safe, you can use this nifty online resource complete with photos from the Poison Control Center.

        “Every home is different with varying architecture, floor-plan layout, furniture, etc., but kitchens are full of hazards. It’s best to gate off access to the kitchen and always place the baby in the high chair during meal prep so your child is not underfoot and does not have access to you while your attention is diverted on preparing food.” Kimberlee Mitchell, National Child Safety Expert

        What to Baby Proof

        If you’re just beginning the process of child proofing your home, it can seem pretty overwhelming. Thousands of products crowd the parenting market with a plethora of features that promise unparalleled protection. But do they deliver? Here’s a quick summary of each category of child safety products and some basic features to look for.

        Latches and Locks

        These simple mechanisms can keep dangerous chemicals and other potentially hazardous items under lock and key. Look for latches and locks made of sturdy materials that won’t give way easily or snap under stress. You’ll also want to ensure the latches and locks you choose are ones you can actually open. You know, in case you need that stuff sometime in the next three years. For maximum safety, move poisonous substances to higher cupboards and cabinets that are well out of baby’s reach.

        Safety Gates

        You shall not pass! Play gatekeeper with products that are easy for adults to open but have a locking mechanism to deter toddlers. If you do choose a gate with slats, make sure they’re no more than 2 3/8 inches wide to prevent tiny heads from suffering suffocation. Take some measurements to guarantee your gate will adequately span the space you’re blocking off and don’t use older accordion-style safety gates. These products were pulled from the market for strangulation concerns.

        Window Guards

        Some child proofing gadgets can be life savers. Literally. Typically pressure mounted and adjustable, window guards should have quick-release mechanisms to allow for escape during emergencies.

        Edge and Corner Guards

        Protect your little explorer from the sharp edges of tables, fireplaces, and more with these soft covers. Look for guards that are non toxic and large enough not to become choking hazards if they get pried loose by curious fingers.

        Outlet Covers

        The little holes that accommodate your electrical appliances are unfortunately perfect for tiny digits. Remove temptation with outlet covers but choose ones that slide open and closed instead of the cheap plastic inserts, which can become choking hazards.

        Furniture Anchors

        Look out below! Creepers and crawlers are constantly using furniture or an electronic device to get a leg up, but it’s a dangerous endeavor. If you have a heavy piece of furniture or electronic that isn’t secure, it could topple over and crush your child. It’s one of the most common injuries for young children, but it’s easily preventable with furniture anchors. Use two anchors and make sure they’re screwed into the wall studs so your little sweetie can continue trying to scale every surface safely.


        Who to Trust

        As you peruse the products for baby proofing your home, keep in mind that there are a few agencies that police child safety. Here are the most important ones.

        JPMA (Juvenile Products Manufacturing Association)

        Look for the JPMA seal of approval on child safety products to ensure they’ve been tested by this non profit safety association. For a directory of approved products and detailed guides, see the JPMA website.

        CPSC (Consumer Product Safety Commission)

        This government watchdog drafts regulations for products and is the agency that issues recalls. For an up-to-date list of kid and baby product recalls, see the CPSC website.

        Child-Safety Experts

        And finally, for the anxious and sleep deprived who’d rather not go it alone, there are child-proofing experts who will provide consultations and install products in your home. Consider hiring one to secure areas of high risk, like pools or outside window wells. You can find a state-by-state directory here. It’s always a case of better safe than sorry.

        “The most common mistake most parents and caregivers make is that they wait too long to start the child proofing process and they find themselves in a panic. If you start early, you can get ahead of the curve and child proof in phases so it’s not a financial burden and not so overwhelming.” Kimberlee Mitchell, National Child Safety Expert

        Room-By-Room Guide to a Safer Home

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        Garage

        Hazardous and Flammable Materials

        This involves more than just putting all those unused gallons of paint away. Secure cleaning products and other chemicals and lock down tools, especially those with sharp edges.

        Cars

        Keep your vehicle doors locked so when your little one decides to become the next Nascar driver, they won’t be able to put the pedal to the metal.

        Buckets and Bins

        Keep receptacles that could gather water turned over so they don’t become small water features that’ll attract your child and pose a drowning risk.

        Hazardous and Flammable Materials

        This involves more than just putting all those unused gallons of paint away. Secure cleaning products and other chemicals and lock down tools, especially those with sharp edges.

        Cars

        Keep your vehicle doors locked so when your little one decides to become the next Nascar driver, they won’t be able to put the pedal to the metal.

        Buckets and Bins

        Keep receptacles that could gather water turned over so they don’t become small water features that’ll attract your child and pose a drowning risk.

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        Basement & Laundry Room

        Cleaning Products

        Many people keep cleaning supplies in the basement or laundry room. Make sure they’re in an out-of-reach cabinet or behind a securely locked cupboard. And keep poison control on speed dial regardless.

        American Association of Poison Control Centers: 800-222-1222

        Washer and Dryer

        Anchor these heavy appliances and ensure they’re locked so little hide-and-seekers don’t dive in.

        Carbon Monoxide

        Install several carbon monoxide monitors to ensure levels in your home are safe. There should be an alarm on every floor of your house, primarily near the areas where children and adults might sleep, as well as in the basement or wherever the furnace or gas appliances reside.

        Cleaning Products

        Many people keep cleaning supplies in the basement or laundry room. Make sure they’re in an out-of-reach cabinet or behind a securely locked cupboard. And keep poison control on speed dial regardless.

        American Association of Poison Control Centers: 800-222-1222

        Washer and Dryer

        Anchor these heavy appliances and ensure they’re locked so little hide-and-seekers don’t dive in.

        Carbon Monoxide

        Install several carbon monoxide monitors to ensure levels in your home are safe. There should be an alarm on every floor of your house, primarily near the areas where children and adults might sleep, as well as in the basement or wherever the furnace or gas appliances reside.

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        Hallways

        Doors

        You’re probably not ready for the slamming doors that come with raising teenagers, and neither are your little one’s fingers. Use doorknob locks, hinge guards, doorstops, and other simple gadgets to prevent passage and protect.

        Rugs

        Unless you want to go slip-sliding away, you should make an effort to secure floor rugs and loose carpeting. Grippers and nonstick pads are available to protect your floors and keep your feet from flying out from under you.

        Stairs

        Restrict access to these steep challenges with a safety gate. You can also consider some common-sense measures like carpeting the stairs, but don’t forget the railings. A banister shield will prevent small appendages from getting wedged into those gaps between the rails.

        Outlets

        Use sliding covers to close off those enticing little holes that seem like the perfect fit for small fingers.

        Doors

        You’re probably not ready for the slamming doors that come with raising teenagers, and neither are your little one’s fingers. Use doorknob locks, hinge guards, doorstops, and other simple gadgets to prevent passage and protect.

        Rugs

        Unless you want to go slip-sliding away, you should make an effort to secure floor rugs and loose carpeting. Grippers and nonstick pads are available to protect your floors and keep your feet from flying out from under you.

        Stairs

        Restrict access to these steep challenges with a safety gate. You can also consider some common-sense measures like carpeting the stairs, but don’t forget the railings. A banister shield will prevent small appendages from getting wedged into those gaps between the rails.

        Outlets

        Use sliding covers to close off those enticing little holes that seem like the perfect fit for small fingers.

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        Nursery

        Crib

        That vintage crib may be the apple of your eye, but it’s likely dangerous for your baby. To ensure your crib meets current child safety standards, see the JPMA website.

        Bedding and Stuffed Animals

        Those stuffed animals and handmade quilts are adorable, but for young babies, they’re a suffocation risk. Keep the cozy bling out of the crib until your child is older and able to sit on their own.

        Toy Box

        If you’ve opted for a tidy box instead of open shelving, you’ll want to make sure your toy storage has hinge guards and doesn’t close automatically, trapping your tyke inside.

        Changing Table

        We have all done it. You were just out of reach for a moment, grabbing that butt paste. But that was the exact instant your baby chose to demonstrate an ability to roll over. Keep supplies at the table or move your changing pad to the floor once baby becomes more mobile to prevent falls.

        Mobiles

        A gorgeous mobile is the centerpiece of any nursery. It’s also dangling enticingly right above a baby who can now reach for it and pull it down. Move the mobile or raise it higher to keep it from becoming a hazard.

        Crib

        That vintage crib may be the apple of your eye, but it’s likely dangerous for your baby. To ensure your crib meets current child safety standards, see the JPMA website.

        Bedding and Stuffed Animals

        Those stuffed animals and handmade quilts are adorable, but for young babies, they’re a suffocation risk. Keep the cozy bling out of the crib until your child is older and able to sit on their own.

        Toy Box

        If you’ve opted for a tidy box instead of open shelving, you’ll want to make sure your toy storage has hinge guards and doesn’t close automatically, trapping your tyke inside.

        Changing Table

        We have all done it. You were just out of reach for a moment, grabbing that butt paste. But that was the exact instant your baby chose to demonstrate an ability to roll over. Keep supplies at the table or move your changing pad to the floor once baby becomes more mobile to prevent falls.

        Mobiles

        A gorgeous mobile is the centerpiece of any nursery. It’s also dangling enticingly right above a baby who can now reach for it and pull it down. Move the mobile or raise it higher to keep it from becoming a hazard.

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        Bathrooms

        Toilets

        Get a toilet lock. Seriously. Because your kid might mistake that inviting bowl of water as place to play. Ewww! It’s also a drowning hazard.

        Bedding and Stuffed Animals

        Same goes for your medicines, health supplements, and yes, even vitamins. These chewables often look like candy, and too many kids make the mistake of eating a handful of pills. Don’t have the number for Poison Control in your phone? We’ll make it easy for you. Don’t worry. We’ll wait while you take care of this.

        American Association of Poison Control Centers: 800-222-1222 Got it? Good. Let’s continue.

        Beauty and Personal Care Products

        Many of the chemicals in hygiene products are as caustic as those in cleaning supplies, so clear the counter of cosmetics and keep your personal care supplies under lock and key. Hot irons or other appliances should be unplugged and stowed when not in use.

        Bathtub

        Turn your furnace down to prevent scalds from hot water and get a thermometer for the tub. Wet babies are slippery babies, so install a nonslip mat to help you get a grip. And never, ever leave your baby unattended in the tub, even for a second. And buffer that bath spout. It’s right at noggin height for your little bather.

        Toilets

        Get a toilet lock. Seriously. Because your kid might mistake that inviting bowl of water as place to play. Ewww! It’s also a drowning hazard.

        Bedding and Stuffed Animals

        Same goes for your medicines, health supplements, and yes, even vitamins. These chewables often look like candy, and too many kids make the mistake of eating a handful of pills. Don’t have the number for Poison Control in your phone? We’ll make it easy for you. Don’t worry. We’ll wait while you take care of this.

        American Association of Poison Control Centers: 800-222-1222 Got it? Good. Let’s continue.

        Beauty and Personal Care Products

        Many of the chemicals in hygiene products are as caustic as those in cleaning supplies, so clear the counter of cosmetics and keep your personal care supplies under lock and key. Hot irons or other appliances should be unplugged and stowed when not in use.

        Bathtub

        Turn your furnace down to prevent scalds from hot water and get a thermometer for the tub. Wet babies are slippery babies, so install a nonslip mat to help you get a grip. And never, ever leave your baby unattended in the tub, even for a second. And buffer that bath spout. It’s right at noggin height for your little bather.

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        Living Room & Bathrooms

        Windows

        Window guards can keep your little tyke from taking a terrible tumble, but you should also inspect blinds and window coverings for loose or dangling cords. This safety website will help you cut the cord and has instructions about how to retrofit your current blinds or curtains.

        Tables and Furniture

        Bookcases can look like a staircase to little feet eager for a climbing challenge, so be sure they’re secured to the wall with anchors. Guard against sharp edges on your tables and lower pieces of furniture with bumpers and edge covers.

        TV

        Flickering lights and curious sounds emit from this enormous box, and most kids are eager to get up close and personal. Secure your TV with an anchoring system and NEVER, EVER place it on top of a dresser where it could tip and tumble onto your toddler.

        Fireplace

        This part of your home is hot stuff. Keep your little one from toddling into trouble by using a guard door and protecting any hard edges around the mantle with edge guards.

        Knickknacks

        Smaller objects, glass figurines, and more probably crowd tabletops and shelves in your living spaces. Even if they’re not going to win you a bundle of money the next time Antiques Roadshow comes to town, you still want to place knickknacks out of reach. Once broken, smaller fragments could cut your child or cause them to choke.

        Electric Cords

        Welcome to the digital age and the ever-expanding issue of cord management. They’re messy and unsightly but even worse for your child, they also pose a strangulation hazard. Get ‘em up and out of the way with ties or tape designed to keep your cords close and your child safe.

        Windows

        Window guards can keep your little tyke from taking a terrible tumble, but you should also inspect blinds and window coverings for loose or dangling cords. This safety website will help you cut the cord and has instructions about how to retrofit your current blinds or curtains.

        Tables and Furniture

        Bookcases can look like a staircase to little feet eager for a climbing challenge, so be sure they’re secured to the wall with anchors. Guard against sharp edges on your tables and lower pieces of furniture with bumpers and edge covers.

        TV

        Flickering lights and curious sounds emit from this enormous box, and most kids are eager to get up close and personal. Secure your TV with an anchoring system and NEVER, EVER place it on top of a dresser where it could tip and tumble onto your toddler.

        Fireplace

        This part of your home is hot stuff. Keep your little one from toddling into trouble by using a guard door and protecting any hard edges around the mantle with edge guards.

        Knickknacks

        Smaller objects, glass figurines, and more probably crowd tabletops and shelves in your living spaces. Even if they’re not going to win you a bundle of money the next time Antiques Roadshow comes to town, you still want to place knickknacks out of reach. Once broken, smaller fragments could cut your child or cause them to choke.

        Electric Cords

        Welcome to the digital age and the ever-expanding issue of cord management. They’re messy and unsightly but even worse for your child, they also pose a strangulation hazard. Get ‘em up and out of the way with ties or tape designed to keep your cords close and your child safe.

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        Kitchen

        Cupboards

        Maybe there are some cupboards you’re willing to let baby explore. After all, banging pots and pans is a sacred rite of childhood. Inspect yours and decide what needs to be moved or locked up. You should definitely consider securing the following items.

        • Cleaning Products

        • Liquor and Tobacco Products

        • Sharp Objects

        • Anything Made Out of Glass

        • Plastic or Paper Bags

        Stove and Oven

        Shiny knobs are great fun to turn, and while it’s good motor practice, it is also a terrible risk for your tyke. Knob covers, stove covers, and oven locks are all helpful in keeping little fingers away from the heat.

        Magnets

        Do you have a few of these on your fridge? Of course you do! Everybody does. But you’ll want to move them. Most magnets are small and easy to swallow, and the stronger ones can wreak havoc if ingested.

        Vitamins and Supplements

        We mentioned this one before, but it’s a risk worth harping on. Kids are used to eating vitamins. They’re cute and colorful, and they come in familiar shapes that look exactly like candy. In small doses, they bolster health. In large doses, they can cause iron poisoning. Make sure you’re the only person who can hand out the health supplements by keeping them out of reach.

        Fire Extinguisher

        Accidents happen, even to parents. Especially in the kitchen. There’s a gross bathroom emergency or a screech as someone tumbles down the stairs, and the last thing you’re thinking about is that pot you left on the stove. Keep a fire extinguisher accessible but be careful that it’s not within reach of your child. The fire retardant in extinguishers is toxic to ingest even in small doses.

        Appliances

        Even if they’re out of reach, far back on the counter, you’ll have an adventurous climber sooner than you anticipated. Keep appliances like toasters, mixers, and coffeepots unplugged when not in use.

        Cupboards

        Maybe there are some cupboards you’re willing to let baby explore. After all, banging pots and pans is a sacred rite of childhood. Inspect yours and decide what needs to be moved or locked up. You should definitely consider securing the following items.

        • Cleaning Products

        • Liquor and Tobacco Products

        • Sharp Objects

        • Anything Made Out of Glass

        • Plastic or Paper Bags

        Stove and Oven

        Shiny knobs are great fun to turn, and while it’s good motor practice, it is also a terrible risk for your tyke. Knob covers, stove covers, and oven locks are all helpful in keeping little fingers away from the heat.

        Magnets

        Do you have a few of these on your fridge? Of course you do! Everybody does. But you’ll want to move them. Most magnets are small and easy to swallow, and the stronger ones can wreak havoc if ingested.

        Vitamins and Supplements

        We mentioned this one before, but it’s a risk worth harping on. Kids are used to eating vitamins. They’re cute and colorful, and they come in familiar shapes that look exactly like candy. In small doses, they bolster health. In large doses, they can cause iron poisoning. Make sure you’re the only person who can hand out the health supplements by keeping them out of reach.

        Fire Extinguisher

        Accidents happen, even to parents. Especially in the kitchen. There’s a gross bathroom emergency or a screech as someone tumbles down the stairs, and the last thing you’re thinking about is that pot you left on the stove. Keep a fire extinguisher accessible but be careful that it’s not within reach of your child. The fire retardant in extinguishers is toxic to ingest even in small doses.

        Appliances

        Even if they’re out of reach, far back on the counter, you’ll have an adventurous climber sooner than you anticipated. Keep appliances like toasters, mixers, and coffeepots unplugged when not in use.

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        Outdoors

        Window Wells

        Do you have these mammoth caverns around the basement windows of your home? Cover them up. Immediately. Children of all ages fall into them while running and sustain serious injuries.

        Pools and Spas

        If you have a pool or spa, it’s going to need multiple layers of protection to keep your kiddo safe from accidental drowning. Gates, locks, and covers, installed by professionals, are highly recommended. Search for a licensed safety expert in your area here.

        Playground Equipment

        If you’ve got a playset in your backyard, you’ll probably be the popular parents on the block. Make sure you check it regularly for structural integrity and keep informed about potential recalls over at the CPSC (Consumer Product Safety Commission).

        Plants and Soil

        Making mud pies is a childhood tradition, but young children may attempt to actually eat them. Gasp! Make sure that the plants and landscaping in your yard is nontoxic and keep pesticides and enhanced soils that might contain high levels of fertilizer away from those adorable, hungry little faces.

        Balconies and Decks

        Sitting out on the deck and enjoying the breeze is a beautiful thing, right up until your kid gives you a heart attack by wedging their appendages or head into the slats or leaning perilously over the railing. Restrict access to these outdoor spaces until an adult is safely on hand to supervise.

        Window Wells

        Do you have these mammoth caverns around the basement windows of your home? Cover them up. Immediately. Children of all ages fall into them while running and sustain serious injuries.

        Pools and Spas

        If you have a pool or spa, it’s going to need multiple layers of protection to keep your kiddo safe from accidental drowning. Gates, locks, and covers, installed by professionals, are highly recommended. Search for a licensed safety expert in your area here.

        Playground Equipment

        If you’ve got a playset in your backyard, you’ll probably be the popular parents on the block. Make sure you check it regularly for structural integrity and keep informed about potential recalls over at the CPSC (Consumer Product Safety Commission).

        Plants and Soil

        Making mud pies is a childhood tradition, but young children may attempt to actually eat them. Gasp! Make sure that the plants and landscaping in your yard is nontoxic and keep pesticides and enhanced soils that might contain high levels of fertilizer away from those adorable, hungry little faces.

        Balconies and Decks

        Sitting out on the deck and enjoying the breeze is a beautiful thing, right up until your kid gives you a heart attack by wedging their appendages or head into the slats or leaning perilously over the railing. Restrict access to these outdoor spaces until an adult is safely on hand to supervise.

        Everywhere

        Houseplants

        Some plants can be poisonous, and others have trailing vines that can be of concern. Keep plants up high and away from prying fingers.

        Pet Food

        Fido’s food is probably not the best source of nutrition for your baby, and it’s definitely a serious risk for choking. Closely supervise mealtime, and when your pet is done, put their food up.

        Lead Paint

        Your kid probably doesn’t lick the walls much. Thank goodness! But if you have an older home (built before 1978), there could be lead paint chips in places you might not suspect. Get your home tested and see the EPA’s comprehensive guide on protecting your family from lead exposure.

        Batteries

        All kinds of batteries are dangerous, but the small button batteries that are in many small electronics and toys are especially hazardous. Check to be sure all the things that talk and tick have batteries secured behind screw-on covers.

        Whew! Feeling Overwhelmed?

        woman and baby

        Remember that child proofing your home is a process, one that you should start early and complete in stages. Every child and every environment has different demands, so take the time to assess your situation and your home carefully before you begin.

        “I think a heathy balance somewhere in the middle, while taking into account your child’s age and temperament as well as the safety of the environment, is key. It’s not one-size-fits-all for every family, for all children, and in all locations.“ Kimberlee Mitchell, National Child Safety Expert

        Once you’ve begun work to batten down the hatches in your home, remember that SafeWise is here to help. We provide in-depth reviews and guides for child safety products that assist parents in choosing the best solution for their needs. And while there are lots of sites that extoll the virtues of do-it-yourself safety hacks, those approaches can be faulty and sometimes downright dangerous. There is no substitute for quality products and expert, professional advice to ensure your little one stays safe and sound.

        1. Centers for Disease Control and Prevention, “CDC Childhood Injury Report” https://www.cdc.gov/safechild/child_injury_data.html

        Your Ultimate Room-by-Room Guide To Home Safety

        House Illustration

        If you’re familiar with the SafeWise site, you’ve probably clicked around to find security tips about practically everything under the sun. But too many clicks might cause you to miss something vital to your personal safety.

        To make it easier to find what you need—and stay safe—we’ve put everything that’s important to know about household safety in one place. Here, you can use our room-by-room guides to get tips about common home hazards, shop for the best products, and learn how you can fortify your home.

        “Better safe than sorry” couldn’t be more of our mantra, so we hope you use this guide to find everything you need to live a safer life—and enhance your home’s security.

        If you’re preparing to welcome a baby into your home, head on over to our baby-proofing guide that’s designed specifically for new parents.

        General

        General Things to Watch Out for at Home

        Houseplants

        Houseplants purify the air, but can become deadly when ingested by kids or pets. Keep them out of reach to prevent a disaster, or choose plants that aren’t harmful to people or animals:

        • Christmas Cactus
        • Coleus
        • Boston Fern
        • Spider Plant
        • Jade Plant
        • African Violets
        • Miniature Rose

        Unless you have little kids, houseplants pose the greatest risk to curious cats and dogs. Read more about safe houseplants for pets (not necessarily humans) on the ASPCA website.

        Lead Paint

        This heavy metal is a dangerous one. It can cause developmental delays and even death when touched and ingested, which is why lead poisoning is most dangerous for children under six years old.

        If your home was built before 1978, the paint on your walls could contain lead. While this is scary, getting your home tested and reading the Environmental Protection Agency’s guide to lead poisoning prevention is a way to avoid tragedy. When lead is properly sealed and remediated, there’s nothing to worry about.

        Firearms

        If you have firearms, tasers, or other weapons, keep them under lock and key. The best way to do this is by storing all weapons in a safe. Prevent kids and intruders from gaining access to your guns by bringing one of these top safes home.

        Outlets

        Outlets are especially dangerous for babies and toddlers, but can endanger your entire household. When left uncovered, kids can stick fingers and objects into them—resulting in electric shock—and if outlets rub up against furniture, they could start a fire.

        Reduce the risk of any of the above by using smart outlets and outlet covers whenever possible. Smart outlets are our favorite because they let you control your appliances and electronics remotely, so if you forget to turn off the curling iron or coffee pot, you can shut it off from an app on your phone.

        Room-by-Room Guide to a Safer Home

        Ready to take a virtual walk through your home to see where you can improve safety? Let’s get to it.

        Garage

        Garage

        Garages are home to our cars, lawn mowers, and—usually—lots of chemicals. Here’s what to watch out for and protect in your garage:

        Hazardous & Flammable Materials

        If you do have to keep hazardous materials on-hand, store them high up on shelves away from children and direct heat sources. Read more about what constitutes a hazardous material to determine the best way to store and dispose of items.

        Garage Door Locks

        Garage doors are often overlooked when it comes to home security. However, thieves can break into automatic garage doors in under six minutes if given the chance. Prevent intruders from getting into your garage with a few tweaks. Or, set yourself up for success by purchasing a better garage door opener.

        Car Security

        Protect your car while it’s parked in the garage or driveway with the help of steering wheel locks and car alarms. Follow these tips about car safety to safeguard your car in parking garages, too.

        Carbon Monoxide

        Carbon monoxide is an odorless, poisonous gas that’s produced when you burn coal, wood, charcoal, oil, kerosene, propane, and natural gas. While it occurs naturally in our environment, carbon monoxide becomes deadly when confined. That’s why you should never leave a car running inside of the garage. Without proper ventilation, toxic levels of carbon monoxide build up, seep into your home, and cause illness or worse. Read more about the dangers of carbon monoxide and how to protect yourself and family from its effects.

        Laundry Room

        Laundry Room

        According to Cleanenergy.com, the average American household does more than five loads of laundry per week. Since we spend so much time in the laundry room, make it a safe environment by paying close attention to the following possible hazards:

        Gas Hook-ups

        If you have a gas dryer, check and double check the hook-ups. Gas leaks cause explosions and fires in your home if left to accumulate to highly concentrated levels.

        Dryer Lint

        The National Fire Protection Association stated that washers and dryers caused over 16,000 fires and nearly $240 million in property claims in 2010—and dryers were the culprit in 92 percent of those fires. That’s because dryers collect lint, and lots of it. To avoid a dryer and house fire, clean your dryer lint from the trap after every use. Also, inspect the dryer vent for excess lint once a month. The cleaner your dryer is, the less likely it is to become kindling for a larger blaze.

        Water Hook-ups

        Most homeowners don’t shut off the water supply to the washer in between cycles. But if a pipe bursts, a Roto Rooter says that up to 500 gallons of water per hour can flood your home. The drainage pipe from your washer should also be monitored, so you don’t soak your floor during wash cycles.

        Get in the habit of checking your water hook-ups monthly, so you can avoid a flood worthy of an ark. Also look into smart washers and dryers that you can monitor from your phone, so you’ll know right away if there’s a problem.

        Basement

        Basement

        Whether your basement is a livable space or rough around the edges, keep the following in mind for overall household safety.

        Flood Zones

        Basements are a magnet for moisture and flooding. If you’re moving into a new neighborhood, check flood zones. That way, you’ll know if you need to take extra steps to prevent your basement from turning into an indoor swimming pool, or if you need to buy flood insurance.

        Radon Detection Kits

        Radon is a radioactive gas that comes from the soil. The scary part about radon? It’s the second leading cause of lung cancer after smoking, and it’s impossible to detect without equipment since it’s odorless and invisible.

        You should absolutely research the area to gauge radon levels if you’re buying a home; same goes for if you’re building because you can have your developer incorporate proper ventilation and sealants to keep radon out of your house.

        Already own? Don’t fret. Buy a radon detector to test for radon and hire a radon remediator if levels are higher than what’s deemed safe.

        Carbon Monoxide

        Anything that burns emits carbon monoxide—that includes your furnace and hot water heater. It’s important to install carbon monoxide detectors in your basement, otherwise this odorless, invisible, and poisonous gas accumulates undetected.

        Storage Areas

        Basements are a stockpiling station for our excess belongings. If you have shelving for storage, double check weight limits, so your stuff doesn’t come crashing down onto your kids, pets, or yourself

        Flood Prevention and Remediation

        Whether a pipe bursts, a storm rolls through, or a sump pump fails, your basement can become pretty soggy, pretty quick. However, there are some great preventative measures you can use to stop flooding from happening in the first place, and products and procedures to bail you out when your house floods.

        Hallways

        Hallways

        Hallways get us from Point A to Point B, but they can do much more for home security and household safety. Here are some safety measures to consider in your hallways:

        Baby and Pet Gates

        Keep kids and pets out of harm’s way—and out of rooms that are off-limits—by installing gates. Depending on your needs, choose gates that span large spaces, protect kids and animals from falling down stairs, or that are aesthetically pleasing. Shop for the safest baby gates[3] based on style, function, and size to make your hallways safer and more functional for your family.

        Smoke detectors

        Fires are scary—and deadly. In 2014, The National Fire Protection Association reported that nearly 3,000 people died in structure fires, and 60 percent of them didn’t have smoke alarms. Smoke alarms are essential for detecting smoldering and blazing fires, and mean the difference between life and death.

        Your hallways are an ideal place to install smoke detectors, and it’s recommended you place one outside of every bedroom and on every floor of your home. There are many models to choose from, but we found the best smoke detectors—some that even have home automation—to keep you, your family, your pets, and your home safe.

        CO Detectors

        Carbon monoxide detectors can save your life. Install one on every floor in your home—including the basement and garage. Cars, gas stoves, and other appliances emit poisonous, odorless carbon monoxide gas that can knock you unconscious and kill you. To shop for some of the best carbon monoxide alarms—including smart technology and home automation devices—check out our carbon monoxide buyer’s guide.

        Bedroom

        Bedroom

        The average American spends almost eight hours sleeping every day. Since most people slumber in their bedrooms, make sure it’s safe and sound.

        Fire Escape Ladders

        We spend one third of the day asleep in our bedrooms, so you have a 33 percent chance of being there when a fire breaks out. If you’re on the ground floor, you can escape through a window, but if you need to climb down from a second or third-story bedroom, a fire escape ladder can save the day. Make a fire plan and evacuation route to increase your preparedness for emergencies like these.

        Window and Door Locks

        As of 2011, about 14 kids in America are hospitalized every day for falls out of windows —that’s over 5,000 per year according to SafeKids.org. Unintentional falls are the number one cause of non-fatal injuries for kids. Even if you have screens in your windows, they’re not meant to bear the weight of children—or even pets. To prevent your child from falling out of an open window, shop for window locks with our comprehensive buyer’s guide.

        Valuables

        Jewelry, heirlooms, and other valuables are often kept in the bedroom. Instead of stashing cash and expensive baubles under the mattress, bring home a safe to keep your prized possessions secure.

        Bathroom

        Bathroom

        The place where we clean ourselves up can be a danger zone. The CDC reports that over 230,000 people (15 years and older) visit emergency rooms every year due to injuries that happen in bathrooms—and 14 percent are admitted for prolonged hospital stays. Injuries include burns, falls, and near drowning. In order to stay safe, here’s what to look out for in the bathroom:

        Flood Sensors

        Catching a leaky pipe or massive burst before it becomes catastrophic will save you time, money, and a major headache. That’s where flood sensors come into play. Most are equipped with smart technology, so you get an alert on your phone if it detects water. Bathrooms are the number one source of flooding because of toilets, sinks, and showers. Here are some more tips about how you can prevent a flood in your home.

        Bath Mats

        Anyone is susceptible to slipping on wet surfaces, but the elderly are most at risk for serious injury based on CDC findings. The fix? A good old bathmat. Choose one that lays completely flat to avoid tripping over an upturned edge. Also lay a slip-resistant pad on the shower floor to prevent falls. The more traction you can get in the bathroom, the better.

        Scald Guard

        If your home doesn’t have something built into the plumbing to control water temperature, your faucets could become boiling water dispensers. Keep kids and yourself burn-free by installing scald guards on all of your home’s sinks and tubs.

        Tub Safety

        Child bathtime is for splashing, playing, and getting squeaky clean, but it should never be done without supervision. Children can drown in a matter of minutes in as little as two inches of standing water. So if you’re filling up the tub or letting it drain, stay in the bathroom until it’s empty.

        Toilet Safety

        If you have little ones, always keep the toilet seat down and secured with a toilet seat lock. They can fall in and drown if they’re small enough. Plus, a toilet is full of icky germs you definitely don’t want them touching.

        Kitchen

        Kitchen

        The kitchen is the heart of the home, but when you break it down, it’s full of sharp knives, hot surfaces, heavy appliances, and breakables. Take a look at what everyone should consider to make their kitchens safer:

        Fire Extinguishers

        Even the best cook can have flare-ups; the U.S. Fire Administration says that cooking accounts for 50 percent of all house fires. Whether you leave something on the stove too long, a curtain comes too close to toaster, or a grease fire spirals out of control, it’s smart to have a fire extinguisher on-hand. Not all fire extinguishers should be used for cooking (only some have dry components to combat grease), so use our Top Fire Extinguisher Buyer’s Guide to find the best option for your home.

        Kitchen Safety

        Keeping pot handles turned in toward the stove, sharp knives stored properly, and flammable objects away from hot surfaces are all good places to start with kitchen safety. You can take it further by following these tips. If you’re cooking with kids, learn even more about food safety and how to maintain the wellbeing of your tiny sous chefs.

        Baby Proofing

        Kitchen cabinets are full of chemicals that can poison, and hinges that can pinch. To prevent kids from getting hurt in the kitchen, use a gate to keep them out, or install door and drawer locks, so kids can’t get into anything harmful.

        Black Mold

        Black mold is made up of lethal mycotoxin spores that can cause neurological breakdown, pulmonary decay, immune system degradation, skin irritation, and even death. Like all molds, black mold likes to grow in wet, warm places like the bathroom and basement. It’s not an option to live with black mold because of its serious side effects, so use our guide to learn more about black mold, including how to prevent, detect, and remediate it if necessary.

        Pet Cams

        People love their furry children! Keep an eye on yours when you’re away or at work with a smart pet cam. Some allow you to speak to your pet, release treats, and ensure the dog or cat sitter is doing a good job. Here are some of the best pet cams we’ve found that you can use to keep a better eye on Fluffy.

        Pet Feeders

        If you work long hours or are away for the weekend, you can still make sure your pets get breakfast, lunch, and dinner. These smart pet feeders are our favorite of all models out there, and come with technology that ranges from video streaming to large and small food storage.

        Outside

        Outside

        Once the inside of your home is optimized for safety, incorporate these outdoor tips—for a seriously secure house.

        Security Cameras

        If someone is creeping around your property, you’ll want to know about it. That’s why security cameras are an awesome addition to any home. Install one on the porch to monitor packages and mail deliveries, and several around the perimeter to keep an eye out for criminal activity. We’ve compared top home security cameras and found the best options out there for you to bring home. So if you’re in the market for better security, take a look.

        Pool Gates and Alarms

        People with pools have a big responsibility to make them safe. To abide by most laws, that includes installing a fence. If you have little kids, you might also want a pool alarm and wearable bracelets to tell you if someone is swimming or has fallen into the pool. Shop for the latest pool safety technology to keep everyone—including pets and wildlife—out of danger.

        Smart Locks

        Ever leave the house and forget to lock the door or can’t remember if you did? Smart locks let you lock up from an app on your smart device. If you have kids who come home from school before you do, or frequent pet or baby sitters, look into smart locks to make your life easier. Smart locks also keep a log of when doors were opened, so you can see if anything out-of-the-norm is happening at your house.

        Smart Doorbells

        Smart doorbells are an awesome complement to your smart locks. They function as a live streaming video with two-way communication and a surveillance camera. If someone can’t get in, you can physically see them at your house and decide whether or not to let them in. And if any criminal activity ever does happen, you’ll have it on tape. Use our product guide to choose from the best smart doorbells on today’s market.

        Motion Sensor Lights

        Whether you’re letting a pet outside and want to look out for skunks, or prefer to know if someone is creeping around your home at night, you can install motion sensing lights.

        Pest Control

        Keep rats, ants, bats, and raccoons out of your home by properly sealing your exterior. It’s much easier to deal with a problem on the outside of your home—before a pest has infiltrated your house—so read up on DIY ways you can keep creepy crawlies out.

        Septic Tank

        Septic tanks can cause thousands of dollars in damage if they overflow—not to mention they can become a major health hazard. To maintain your septic tank properly, only use septic-approved materials, never flush any non-biodegradable objects, and conserve water. If you need more tips to proper septic tank maintenance, learn more from the EPA.

        Home Security Systems

        Home Security Systems

        Home security systems are a big step up from a guard dog or deadbolt. Although they vary in price, technological sophistication, and complexity, all home security systems can help keep your home safe from intruders. Here are some factors to consider when installing a home security system.

        Professional vs DIY

        Depending on how handy you are, you can save money by installing your home security system yourself. This is free of charge, but can be time-consuming. Some home security companies allow this, but others require professional installation to get you up and running. If budget is a concern, look for a company that lets you do it yourself.

        Home Automation

        Being able to let someone in, see who’s at the door, and get a fire detector alert on your phone gives you peace of mind and power. Home security systems run the gamut with products and services, but opting for high-tech home automation is the way of the future—and the way to safer living.

        Monitoring

        Some home security companies require you to buy 24/7 monitoring packages with your home security system. While this costs more, you do get the benefit of having someone keep an eye on your home around the clock.

        Cellular Uplink vs Phone Connections

        If you choose a monitored home security system, the way it connects to the service station is important. The most advanced systems use cell towers to stay in touch with response centers, while others communicate through your phone or internet connection.

        The most secure option is the cellular uplink because it cannot be tampered with. Landline and internet connections on the other hand, can be disrupted by power outages, meddling, and weather.

        Cost

        Some home security companies require you to buy 24/7 monitoring packages with your home security system. While this costs more, you do get the benefit of having someone keep an eye on your home around the clock.

        Brands

        There are hundreds of home security companies out there, but not all hit the mark. SafeWise has reviewed these companies and boiled them down to the top five. You can start by reading our reviews of the top five home security companies, or narrow it down yourself by comparing other great home security companies.

        When you come home at the end of the day, you just want to relax. We hope this room-by-room home safety guide will help you do that and increase your peace of mind.

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        See our Top 5 Home Security Provider Picks

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        Find Your Perfect Home Security System

        Vivint Home Security

        Safewise Endorsed
        Vivint logo

        Packages starting at

        $39.99

        Vivint product

        Current Deal: Get a FREE doorbell camera when you sign up for Vivint Smart Home Video!

        What Sets Vivint Apart

        Vivint leads the home security industry in terms of technology and home automation. With available features like a video doorbell, an automated door lock, and a smart thermostat, Vivint offers a state-of-the-art experience.

          Key Features

        • Security Monitoring
        • Mobile Access
        • Security Cameras
        • Home Automation
        • 100% Wireless
        • Professional Installation

        Order your Vivint package today.
        Call 855-374-4999

        About Vivint Home Security

        Vivint home security serves over half a million customers. If you’re looking for the most advanced security technology on the market, Vivint may be your answer. Vivint boasts home automation and energy management features that can help you make sure the coffee pot is turned off when you leave and program your thermostat while you’re away. Vivint’s packages can get pricey, but they offer some impressive high-end packages, complete with 100% wireless components and leading home automation features.

        Complete Home Automation

        With every Vivint security package, you get alerts through emails or text messages. If any motion is detected while your system is armed, you’ll know about it. With the Smart Control package, you get the whole kit and caboodle. You can also control your thermostat, small appliances, and locks from any web-enabled device, no matter your location plus 1TB of cloud storage. Whether you want to turn on a lamp or make sure the coffee maker is turned off, you can do both from across town or across the country with Vivint Control.

        About Vivint

        Energy Management

        With the Smart Control package, you can remotely control your thermostat, lamps, and small appliances from any web-enabled device. Whether you want to turn off the curling iron or turn down the thermostat while you’re not home, you can do so from your smartphone. In addition, Vivint also offers solar panel installation for customers looking to go green and lower electricity bills even more.

        Completely Wireless

        All the parts of a Vivint home security system communicate wirelessly, and the system communicates with a monitoring center via a cellular uplink. This means the entire alarm system is 100% wireless, no phone line necessary. Vivint offers a touchscreen panel with every package. This control panel is the hub of your system, and it includes an LCD screen and remote access capabilities.

        Security Cameras

        Vivint’s streaming video allows you to watch real-time camera footage or recorded clips of your home from any location. Just pull out your smartphone or other web-enabled device to check up on your home and see camera footage. If you’re home and don’t wish to record, simply use Privacy Mode on your camera to disable remote viewing and recording, or turn it off completely.

        See how stacks up. View SafeWise’s best security systems review

        Vivint Home Security Equipment

        • vivint Logo

          $699

          Navigate the user-friendly LCD touchscreen to control your security system. It includes 2-way voice communication, so you can speak directly to a monitoring center representative in an emergency.

          Vivint SkyControl Panel

        • vivint Logo

          $70

          This detector alerts you of the odorless, tasteless, colorless, toxic gas before it can harm your family.

          Carbon Monoxide Detector

        • vivint Logo

          $100

          This smoke alarm detects smoke particles as well as heat. It will alert Vivint professions to check on you and notify local fire authorities if necessary, all in less than a minute.

          Smoke Alarm

        • vivint Logo

          $50

          A door or window sensor lets you know the moment someone tries to open an entry point to your home.

          Door/Window Sensor

        • vivint Logo

          $100

          If any windows are broken in your home, you’ll know about it. With a 360 degree sensing angle, the glass break detector will even work in areas with several large windows.

          Glass Break Detector

        • vivint Logo

          $35

          Arm or disarm your system, press a panic button, and open or close your garage door from up to 100 feet away.

          Key Fob

        • vivint Logo

          $199

          Watch live-streaming video footage or recorded clips from any web-enabled device or smartphone. It’s like you never left home.

          Fixed Video Camera

        • vivint Logo

          $50

          Control a range of household devices, from curling irons to coffee pots, and instantly know if you accidentally left them on. You can also turn on your lights before you get home.

          Lighting/Small Appliance Control

        • vivint Logo

          $159

          Unlock and lock your doors from anywhere. Skip making copies of keys—when you need to unlock your door remotely, just pull out your smartphone or other web-enabled device.

          Electronic Door Locks

        • vivint Logo

          $199

          With a pan and tilt camera, you can view a large area of your home and watch live surveillance footage or recorded clips with a smartphone or any web-enabled device.

          Pan and Tilt Video Camera

        • vivint Logo

          $169

          Remotely control the temperature of your home from a smartphone or any web-enabled device. With 7-day programming, you can even set different temperatures for certain times of day.

          Smart Thermostat

        Pricing listed requires a 3 year monitoring agreement. Prices subject to change.

        Why Choose Vivint Home Security? The Bottom Line

        • Email and text alerts with every package
        • Every system completely wireless
        • Home automation and energy management features
        Why Choose Vivint Home Security

        Order your Vivint package today.
        Call 855-374-4999

        Vivint FAQs

        How Much Does Vivint Cost?

        Vivint’s Smart Home Security package starts at $39.99 per month and includes 24/7 monitoring, customizable equipment options, remote access to your security system, and automation features.

        Vivint’s Smart Home with Video starts at $49.99 per month and includes everything the Smart Home Security package has plus video monitoring options.

        How Does Vivint’s Security System Work?

        Vivint’s security system works in three simple steps. Once a sensor is triggered, your control panel will set off an alarm. The alarm will then signal the monitoring center, and you’ll receive a call to verify the emergency.

        Does Vivint Integrate with Other Smart Home Platforms and Devices?

        Yes, Vivint integrates with Nest and Amazon Echo. With Amazon Echo, you can use voice commands to lock your doors, turn off your lights, adjust the temperature, and arm your security system. And with the Nest integration, not only can you adjust the temperature from your mobile app, but also the thermostat knows when you’re away and adjusts accordingly to save you money.

        Do I Need a Landline Phone to Use Vivint’s System?

        No, you won’t need a landline to use Vivint’s home security system. Vivint uses a wireless connection to communicate with its monitoring centers.

        Vivint Home Security Reviews

        Rated 4/5 based on 2503 customer reviews**

        View all Reviews

        10

        The best

        Otaniel M. from Johnston , RI | September 10, 2018
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        Peace Of Mind Away From Home

        My family and I frequently spend long stretches of time away from home. Last summer, Vivint notified us of a break-in during one such absence. When I think of what could have happened without Vivint, I am so thankful for the peace of mind knowing our home is protected. Thanks, Vivint!

        Nelda F. from Las Vegas, NV | September 06, 2018
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        Excellent Service

        Great customer services

        Paulette H. from Upper Marlboro , MD | September 06, 2018
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        **In certain cases, customers are incentivized to leave a customer review. Specifically, those customers who leave an applicable and honest review of Vivint will be eligible to be entered into a contest to win a $500 gift card to The Home Depot. There will be one winner for each one hundred qualified review submitted.

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        Leave a review & enter to win $500 in The Home Depot spending cash from SafeWise!

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