Ring Indoor Cam (2nd generation) review

Worth the wait.

Ring Indoor Cam (2nd gen)
3.8 out of 5 stars
3.75
  • pro
    Minimal video lag
  • pro
    Activity/motion zones
  • pro
    Clear 1080p resolution
Hannah Geremia
Aug 29, 2023
bullet5 min read

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I went to hell and back for my Ring camera. 

Setting up a security camera should be easy, right? How hard can it be?

The instructions on the tin were straightforward and I seemed to be doing everything right, yet the Ring Gods were punishing me for my sins. No matter how many times I tried to restart the camera, the modem, or even my other devices that were on the same network, it just would not connect to my Wi-Fi and give me that sweet green light I so deeply craved. 

After a solid hour of solo troubleshooting, I gave up and reached out to customer service.  They graciously arranged a replacement and I thought it would be smooth sailing from here on out. (Spoiler: she thought wrong).

I was advised the camera would reach my address in 3-5 days. Perfect, I’m moving house in two weeks. 

My moving date loomed close, and I still hadn't received my camera. I called customer service for an update, only to find out it hadn't even been shipped yet. There was such a high demand for the camera that there was a backlog of customers waiting to get their hands on one. I didn't even have time to wait for them to ship my camera out, so I had to cancel the replacement order and allow them to reprocess it under my new address. 

The order was cancelled and I was advised it would be about 2-3 weeks until I received my tracking number. The next day, I received the camera.

After settling into the new place, I received another one (infinite Indoor Cam glitch?). 

The second time around, it seamlessly connected to my Wi-Fi and was nothing but smooth sailing from there. The app is easy to navigate, and the camera is easy to set up (despite my initial hiccups). The month-long ordeal I endured was a poignant reminder of how easy it should be to set up a security camera. You shouldn't have to jump through hoops and think of yourself as a sub-par human because you can't get a simple piece of technology to connect to your Wi-Fi.

pro
Pros
pro Affordable
pro Physical privacy mask
pro Supports smart home integration (IFTTT and Alexa)
pro Compact design
con
Cons
con Paid cloud storage
con Need a Ring Protect Plan to unlock features
con No pan/tilt

Indoor Cam (2nd gen) price

Brand

Price is accurate as of post date. Read full disclaimer.

The 2023 update to Ring's Indoor Cam is an almost identical replacement of its predecessor, with the exception of a physical privacy cover.

The 2nd generation Indoor Cam is one of Ring's more affordable cameras, retailing for about $100. This doesn't include the cost of a Ring Protect Plan, which ranges between $5 and $15 a month.

Each Ring device comes with a 30-day free trial so you can make the decision for yourself after using the full range of features.

What's in the box?

  • Ring Indoor Cam (2nd generation)
  • Power adaptor 
  • Micro USB cable (1.9m long)
  • Installation hardware 
  • Setup guide 
  • Ring security sticker

Indoor Cam (2nd gen) features and performance

Two-way audio

The camera’s main purpose is to keep an eye on my dog, Loki, while I’m out of the house. Like most Ring cameras, it has two-way audio, so I can calm him down if he starts howling or reprimand him for doing parkour on the pillows. This feature is perfect for pet owners, or family members who want to check in with the kids while they’re away from home. 

Video and audio quality

Unlike other indoor cameras at its price point, the Ring Indoor Cam has minimal video lag. Whenever I tune into the live feed to see my pet pacing around the living room, the camera keeps up with his every move. While the 1080p resolution isn't the best on the market, the video and audio quality is clear, and there is no noticeable lag, which can be an issue with cheaper security cameras.

Motion detection

The Indoor Cam has motion detection zones that are fully customisable. The app lets you create some seriously unusual shapes so you can set up a zone exactly how you’d like. I set up two zones – a living room zone, and a zone that detects when my dog is headed toward the two spare rooms. 

Once the camera detects motion, you’ll get an alert. If you want the camera to start recording when motion is detected, you’ll need to be a Protect Plan subscriber. The motion detection technology is extremely sensitive, even on the lowest sensitivity setting. As soon as I enter the zone, the camera wastes no time in sending an alert through the app. Even though the only people entering and exiting the zone are my dog and I, it's still worth mentioning in case you have children and don’t want an alert every time they move to another room.

Camera placement

The Indoor Cam is tethered to a 1.9m long cord.

The location didn't pose too much of an issue for me, as the cord was long enough for the camera to sit on top of a bookcase next to the TV unit. The camera also doesn't have pan or tilt functionality, so you might feel limited in how much you can see with the camera. 

Ring Protect Plans

A downside to the camera is that a Ring Protect Plan is needed to unlock some of its features. While this is a bummer, it's almost expected with a camera this cheap. 

Side note: If you’re after a security camera with no subscriptions needed, take a look at our picks for the best security cameras with no subscriptions or monthly fees

Ring cameras come with standard features (like night vision, two-way audio, and motion detection notifications) and then some extra bells and whistles for a price.

Without the Ring Protect Plan, you won't be able to record your videos from inside the app or upload your video history to the cloud. Personally, I didn’t feel like I needed these features – especially for a camera that’s only being used indoors (and to keep an eye on my dog, at that). If he was doing something cute and I wanted to capture it (like a typical pet owner) I could still take a screenshot or screen recording. 

You can still use most of the Indoor Cam’s features without the plan, and I didn't feel I was missing out on all that much without it. For products like the Ring doorbell, where you might interact with strangers or potential intruders, we recommend the Protection Plan. In case something goes wrong and you need to provide video footage to the police, it's helpful to have these video recordings stored.

Do you really need a Ring Protect Plan?

Play Video

Compare the best home security cameras

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Best overall 1440p (2K) 122° Indoor/outdoor, battery and solar-poweredAlexa, Google
Best budget 1080p 360° horizontal
114° vertical
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Best outdoor 1080p 140° Outdoor, battery-powered or wiredAlexa
Best indoor 1080p 130° Indoor/outdoor, battery-poweredGoogle
Best for smart home1440p (2K) 160° Indoor/outdoor, battery-poweredAlexa, Apple, Google, IFTTT, SmartThings
Best doorbell 1080p155° Video doorbell, battery-poweredAlexa

Prices are accurate as of post date. Read full disclaimer.

Final word

While it's great for tuning in on the live feed to check up on your kids or fur babies, this might not be the best choice for folks who need more. The camera isn't the highest quality, and if you aren't able to tune into the live feed, you’ll have to purchase a subscription.

Despite its downsides, this is the perfect camera for those looking to get into the security camera game, or if you want an extra pair of eyes to keep an eye on your pet while you’re not around. It's easy to set up and maintain and supports smart home integration for any other devices you might be interested in. 

Indoor Cam (2nd gen) FAQ

The Indoor Cam can see 143° diagonally, 115° horizontally, and 59° vertically. We tested it in a living room, and it was able to clearly see all three corners of the room.

The Ring Indoor Cam (2nd gen) is a camera made for indoors, and is not weatherproof or waterproof. If you're looking for a product with similar features as the Indoor Cam but can be used outside, check out the Ring Stick-Up Cam. Additionally, check out our favourite outdoor security cameras.

The Ring Indoor Cam (2nd gen) is connected to a wall socket via an AC adaptor. Some Ring products can survive off a battery, but this one should be connected to your Wi-Fi and plugged in at all times.

Methodology

We feel the best way to review a product is to get our hands on it and test it ourselves. That’s exactly what we did with the Ring Indoor Cam (2nd gen). To get the most authentic experience, we set up the camera in our own home and tested the installation process, app, and camera features for about 2 weeks.

To learn more about our research and testing methods, take a look at our methodology.


Disclaimer
Product prices and availability are accurate as of the date/time of publish and are subject to change. Any price and availability information displayed on the retailer’s website at the time of purchase will apply to the purchase of this product. SafeWise Australia utilises paid affiliate links.
Hannah Geremia
Written by
Hannah Geremia
Hannah has had over six years of experience in researching, writing, and editing quality content. She loves gaming, dancing, and animals, and can usually be found under a weighted blanket with a cup of coffee and a book.

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