Verisure Alarm UK Review

Verisure is a well-loved UK home security company, with 5.6 million customers and high customer ratings on Trustpilot (4.8 stars out of 5 as of June 2025). We love it too. It offers innovation with smoke barriers, smart home integration, and in-person security services. Plus, it tallies more than 35 years of experience.

While Verisure has a lot going for it, we don’t like the lack of transparency on costs and monthly fees. Plus, its contract is a load of tosh (although Verisure does offer one of the best warranties we've seen). If you can overlook those flaws, it’s a top-notch security system.

Since Verisure doesn’t offer up price information, we can’t tell you what to expect. Our previous research showed monitoring started around £40. From our research, it seems that each customer’s monthly fee depends on their setup. Verisure does customised estimates based on each flat’s needs, so your price won’t be the same as your mate down the lane.

Though we understand Verisure’s reasoning, it would be nice to know what each piece of equipment costs before diving into a consultation.

Verisure is perfect if you want a security system with innovations no other security company in the UK provides.

It’s also great if you want smart home integration, but don’t want to fuss with setting up all of the devices yourself. A Verisure technician installs everything for you.

Verisure doesn’t offer general price range before getting an estimate. If you don’t have time to muck with consultations, we suggest skipping Verisure and trying SimpliSafe or Ring.

While the company is beloved around the UK, you may notice some bad reviews when you go browsing. Many of these stem from cheesed off customers that didn’t understand the contract. No surprise there.

Most companies have decided to forgo contracts, and rightly so. We think contracts are confusing, restrictive and need to make their way to the rubbish heap. The one benefit of contracts is that companies often offer financing when you sign a contract, which can make it easier on those without the means to make an up-front payment.

The warranty is stellar, though. Once Verisure has you captured, it provides lifetime service on all of its products.

Verisure offers a wide variety of devices and equipment:

• Smoke detection
• Shock sensors
• Smoke barriers
• Surveillance cameras
• Break and enter sensors
• Alarms
• Panic buttons
• Photo detectors
• Perimeter detectors
• Deterrent signs
• Smart key readers and smart keys
• Remote control alarms

This is the largest lineup of devices we’ve seen in top security systems. All devices are wireless, so no worries about holes in your walls. Many pieces are particularly impressive when compared to offerings from other security companies. These are some of our favourites.

Verisure is completely professionally installed and maintenanced. You don’t have to lift a finger, except maybe to ring the company for repairs or questions. Customers report that installation is quick and the installers are ace.

Once installed, you can use the Verisure app (available through the Apple Store or Google Play) to arm and disarm your new security system. You can also use it to view security camera footage, or control Verisure’s lineup of smart devices.

If your smart device isn’t sold by Verisure, it probably won’t work with this security system. The one exception is the Arlo Essential Wireless Video Doorbell—and it’s a powerful one.

This integration goes beyond typical smart home convenience. In the event of a break-in, Verisure’s Alarm Receiving Centre agents can access footage from the Arlo doorbell to verify the incident. If necessary, they can notify the police or trigger Verisure’s ZeroVision system to deter intruders in real time.

If you’re just starting your smart home integration journey, Verisure makes it easy. The alarm company offers a wide range of professionally installed and fully integrated smart devices—including cameras, sensors, and remotes—so your connected home is ready to go from day one.

We’re impressed with Verisure’s level of service and support.

The 24/7 Guard Response service provides you with an in-person guard when needed. This is a very unusual offering. If you don’t want the authorities to visit your home, a guard is a good option.

The alarm receiving centre’s response time after an alarm is triggered averages at 45 seconds. That’s speedy. And technical help is available night or day.

Our Verisure review is the culmination of years of safety and security expertise, as well as direct collaboration with Verisure representatives. Over the years, we’ve worked closely with the company to understand how its systems function, what sets them apart, and how they fit into the evolving home security landscape.

We then backed that practical insight with hundreds of hours of independent research—analyzing Verisure’s proprietary documentation, scouring hundreds of customer and expert reviews, and conducting side-by-side tests of competing systems—to deliver an objective, well-rounded assessment.

To learn more about how we review products and services, please see Safewise’s methodology page.

Verisure is one of the UK’s most trusted and innovative home security providers, and we're impressed by its innovative spirit and continually evolving products and features. Verisure delivers serious protection through smart tech like ZeroVision smoke barriers, 24/7 monitoring, and even in-person guard response—features you won’t find with most other systems.

That said, the lack of price transparency and confusing contracts are definite drawbacks. You’ll need to schedule a consultation to get a quote, and we did find negative reviews from customers who felt blindsided by the terms.

Get Verisure if you want:

• A fully installed, high-tech security system
• Advanced features like smart home integration and real-time alarm verification
• Lifetime warranty and in-person support
• Customised protection tailored to your home

Keep shopping if you want:

• Upfront pricing and no-contract flexibility
• A quick, DIY setup without a consultation

In short, Verisure is one of the most comprehensive systems on the market—just be prepared for the extra steps (and paperwork) it takes to get there.