Internet safety for seniors is much the same as internet safety for anyone else. They need to be educated about how to handle threats, how to safely use social media, and how to keep their software up to date—especially antivirus programs.
Online safety starts with education. Seniors face the same malware and phishing attacks as everyone else, but may be more vulnerable simply because they may have less experience navigating technology.
Take time to talk to your grandparents about online safety. Explain that not everything online can be trusted and that they should never give out personal information like credit card numbers to strangers online.
Explain Online Scams
Online scams can be particularly dangerous to people who aren’t experienced in spotting them. Unfortunately, there are quite a few scams to look out for.
Here are some of the most common online scams:
Offers of free gifts and prizes
Offers of discounted prescription medications
Requests that claim to be from government agencies like the Social Security Administration that ask for personal info
Educate your loved ones about these scams and explain that if there is any doubt, they should ignore the email or message and let someone know about it right away.
Helping Seniors Stay Away from Coronavirus Scams
Online scammers see the coronavirus pandemic as an opportunity to profit from uncertain times. They still use the same bait and switch tactics but make false—sometimes dangerous—promises like cheap toilet paper, medical supplies, and vaccines.
Because these tactics aren’t new, there’s a lot you can do to help your older relatives spot a coronavirus scam:
Delete emails claiming to come from “official” sources. Public health organizations don’t use email to spread important news. Instead, you should go straight to the source to get the latest information by visiting their websites directly:
Never click links in emails from unfamiliar senders. The first place you’ll hear about relief supplies, vaccinations, and coronavirus testing is through public health agencies and announcements in the national and local news.