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Frontpoint Adds New Personalized Emergency Response Feature

By Rebecca Edwards

Feb 12, 2024

1 min read

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Frontpoint, one of our top-ranked full-service DIY security systems, just added Personalized Emergency Response to its list of features. This enhanced service lets customers add vital medical information like allergies or preexisting conditions to their accounts. Emergency responders will have access to this information when an alarm is activated.

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Emergency responders can deliver help faster and more accurately when they have medical information from the get-go. During a crisis, it can be difficult for people to communicate crucial information—especially if they are suffering a medical emergency. Personalized Emergency Response effectively takes the burden off the people in crisis and allows emergency responders to arrive with advanced knowledge of critical medical details.

Customers can add this update to their account for free by calling support at +1-877-602-5276. Frontpoint told us that customers will also be able to add the update using the Frontpoint app soon.

frontpoint camera on countertop with plant

Image: SafeWise

About Frontpoint

Frontpoint is a DIY home security system that offers a full lineup of home security equipment and professional monitoring. Frontpoint’s equipment options rival high-end, professionally-installed security companies like Vivint and ADT, providing multiple security camera and sensor options.

Frontpoint also lets customers skip a long-term contract, but this option is only available if you call the company to set up your service. If you buy online, Frontpoint includes a three-year contract. You can also opt for professional installation for an additional fee. Learn all about Frontpoint home security in our full review.

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Written by

Rebecca Edwards

Rebecca is the Managing Editor and lead safety expert at SafeWise.com, where she's been researching, testing, and writing about home and personal security for over 12 years. Her safety smarts come from both real life and professional experience—as a single parent trying out safety and security gadgets to protect her family and a former college director responsible for safety plans and strategies to keep buildings, grounds, and hundreds of students and faculty safe every day. With 30 years of experience as a journalist and blogger, she's become a go-to source for trustworthy, practical advice on everything from the best home security systems and smart gadgets to keeping kids safe online, preventing package theft, and understanding crime trends nationwide. PBS NewsHour, The Today Show, NPR, Vice, TechCrunch, The Washington Post, HGTV, Marketplace, On the House, and more have featured Rebecca's expert insights and recommendations. Whether it's protecting your home, your loved ones, or your peace of mind, Rebecca makes safety simple, doable, and real.