Frontpoint Adds New Personalized Emergency Response Feature

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Frontpoint, one of our top-ranked full-service DIY security systems, just added Personalized Emergency Response to its list of features. This enhanced service lets customers add vital medical information like allergies or preexisting conditions to their accounts. Emergency responders will have access to this information when an alarm is activated.

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Emergency responders can deliver help faster and more accurately when they have medical information from the get-go. During a crisis, it can be difficult for people to communicate crucial information—especially if they are suffering a medical emergency. Personalized Emergency Response effectively takes the burden off the people in crisis and allows emergency responders to arrive with advanced knowledge of critical medical details.

Customers can add this update to their account for free by calling support at +1-877-602-5276. Frontpoint told us that customers will also be able to add the update using the Frontpoint app soon.

frontpoint camera on countertop with plant

Image: SafeWise

About Frontpoint

Frontpoint is a DIY home security system that offers a full lineup of home security equipment and professional monitoring. Frontpoint’s equipment options rival high-end, professionally-installed security companies like Vivint and ADT, providing multiple security camera and sensor options.

Frontpoint also lets customers skip a long-term contract, but this option is only available if you call the company to set up your service. If you buy online, Frontpoint includes a three-year contract. You can also opt for professional installation for an additional fee. Learn all about Frontpoint home security in our full review.

Rebecca Edwards
Written by
Rebecca Edwards
Rebecca is the lead safety reporter and in-house expert for She has been a journalist and blogger for over 25 years, with a focus on home and community safety for the past decade. Rebecca spends dozens of hours every month poring over crime and safety reports and spotting trends. Her expertise is sought after by publications, broadcast journalists, non-profit organizations, podcasts, and more. You can find her expert advice and analysis in places like NPR, TechCrunch, The Washington Post, The Chicago Tribune, The Miami Herald, HGTV, MSN, Reader's Digest, Real Simple, and an ever-growing library of podcast, radio and TV clips in the US and abroad.

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