How to Find a Safer Store Amid Rising Retail Theft

The rising wave of Organized Retail Crime (ORC) is forcing major retailers like Target, Nike, and Walmart to grapple with escalating theft challenges. As a shopper, it’s hard to know what you can do to help stop the growth of retail theft. But there are a few things stores can do.

Here are five things to watch for if you’re looking for a store that may be less likely to entice ORC operators.

1. How does the store engage with customers?

• Look for stores that greet shoppers warmly, ask about your needs, and show interest without intruding.
• Retailers that engage with customers offer better customer service while discouraging potential thieves. They make sure thieves feel watched and remembered.

• Learning the ins and outs of a store’s hiring policies may be tricky. However, with many stores gearing up for the busy holiday seasons, be cautious about stores that may hire temporary employees with no vested interest.
• Look for help-wanted ads that say a company uses background checks for added security.

• Store layouts should maximize visibility between staff and customers. Watch out for tall displays that obstruct views.
• Look for security mirrors that monitor blind spots, bright lighting, and avoid dark corners where bad actors can lurk.

• Are modern tools like alarm tags, door sensors, and video analytics in use?
• Does the store use a security system that can help track behavior patterns and alert staff to suspicious activities?
• Are surveillance tags attached to merchandise? These tags can deter shoplifting by triggering alarms if merchandise is removed without deactivation.

• The store should display prosecution warning signs to remind potential thieves of the legal consequences.
• More stores are protecting commonly stolen items behind licking cabinets.
• A security guard or receipt checker at entrance and exit points helps discourage theft.

By looking out for these strategies, you have a better chance of choosing retailers that are committed to enhancing security, reducing theft, and creating a safer shopping environment for customers and employees.

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