SimpliSafe Unveils Live Guard Outdoor Protection: First Look

SafeWise experts have years of firsthand experience testing the products we recommend. Learn how we test and review

Today, SimpliSafe announced the initiation of its live guard outdoor protection service, granting exclusive early access to select customers. Last year, SimpliSafe released live guard for its indoor cameras, giving customers more specific and immediate help if something fishy happens inside the home. Now, that extra layer of protection expands outside your home—where SimpliSafe hopes it will deter criminals before they break in.

Video: Have You Seen SimpliSafe's Newest Feature?

Play Video

Subscribe to our YouTube channel for more how-tos, demos, and in-home reviews.

What is live guard for SimpliSafe outdoor cameras?

In a bid to fortify residential safety, SimpliSafe's latest offering extends beyond conventional indoor security. By deploying its own team of security experts, SimpliSafe upgrades outdoor protection, positioning itself as a premier provider of comprehensive (and proactive) monitoring services—inside and outside the household.

SimpliSafe's live guard outdoor monitoring service echoes the approach of Deep Sentinel, the first outdoor security system with live guards that we tested and reviewed. I, for one, am hopeful this trend signals a new era in proactive home security. The double-layered approach that merges the potency of artificial intelligence (AI) technology with a human team of monitoring professionals may be the most effective way to thwart criminal activities before they occur.

A proactive approach to home security

Statistics reveal that nearly two million individuals fall prey to burglary and trespassing in the US annually, enduring profound emotional and financial ramifications. The fleeting nature of home invasions—lasting a mere 10 minutes on average—emphasizes the critical importance of swift response measures. However, mitigating property damage and loss becomes a big challenge once an intruder breaches the threshold.

This service operates on the principle of vigilance, surveilling the perimeter of residences to deter potential intruders. SimpliSafe's monitoring agents intervene when they detect unauthorized activity, hopefully stopping the bad actor before any damage or break-in occurs. SimpliSafe's agents are also empowered to dispatch law enforcement if necessary.

"For decades, the home security industry has remained reactive, intervening only once a breach has occurred," says Christian Cerda, Chief Executive Officer at SimpliSafe. "SimpliSafe endeavors to challenge this status quo, proffering proactive solutions that redefine safety standards for our customers."

Image: SimpliSafe

How live guard from SimpliSafe works

When armed, SimpliSafe systems activate the outdoor cameras, scanning the surroundings for potential threats. The service can cross-reference detected people against customer profiles by leveraging advanced AI algorithms. If the person isn't recognized, monitoring agents are called on to check live video feeds and use two-way audio communication to deter intruders.

Emphasizing privacy as paramount, SimpliSafe is giving customers absolute control over monitored cameras and surveillance activities. As we saw during our Deep Sentinel test, it can be unsettling to know that strangers (even if they're trained security monitors) are observing your camera footage—including your moves around your property. We'll be interested to see how well SimpliSafe's promised "control" performs in real life. SimpliSafe also assured customers that robust encryption protocols are in place to safeguard live and recorded footage.

Illustration showing what SimpliSafe outdoor cameras with live guard can do.

Image: SimpliSafe

When can you get live guard for your SimpliSafe outdoor cameras?

SimpliSafe launched the service today for members of its Early Access Program. Live guard outdoor monitoring is scheduled for public release later this year. This move brings SimpliSafe's Fast Protect™ Technology initiative into the spotlight—aiming to deliver the most proactive detection, deterrence, and prevention capabilities in the home security game.

When SimpliSafe rolled out live guard for its indoor cameras,  no additional charges were added; enrollment in the Fast Protect™ monitoring plan was the only requirement. We hope the company sticks to this practice, but if Deep Sentinel is any example, we won't be surprised if this service comes with a heftier price tag.

Related articles on SafeWise

Disclaimer: Portions of this article were assisted by automation technology. All content therein has been augmented, thoroughly edited, and fact-checked by our in-house editorial staff of human safety experts.

Rebecca Edwards
Written by
Rebecca Edwards
Rebecca is the lead safety reporter and in-house expert for SafeWise.com. She has been a journalist and blogger for over 25 years, with a focus on home and community safety for the past decade. Rebecca spends dozens of hours every month poring over crime and safety reports and spotting trends. Her expertise is sought after by publications, broadcast journalists, non-profit organizations, podcasts, and more. You can find her expert advice and analysis in places like NPR, TechCrunch, The Washington Post, The Chicago Tribune, The Miami Herald, HGTV, MSN, Reader's Digest, Real Simple, and an ever-growing library of podcast, radio and TV clips in the US and abroad.

Recent Articles

woman adjusting thermostat in bright home
The Best Home Security Systems of 2024
After thousands of hours of tests and research, we picked Vivint and SimpliSafe as the...
Man and woman couple wife husband set up surveillance security camera
Best Apartment Security Systems
These renter-friendly apartment security systems help keep you safe and require less commitment than your...
happy older women sitting together
Best Medical Alert Necklaces
If you find yourself in an emergency, a medical alert necklace can contact trained professionals...
medical alert products on an illustrated background
Best Medical Alert Systems
See which medical alert system is the best to keep you and your loved one...