Vivint Home Security Review 2025

Our research found Vivint is high-end security with a price to match, but its tech and full-service experience make it worth it.
Best overall
Vivint
vivint
4.5 out of 5 stars
4.5
  • pro
    Pro monitoring starts at $39.99/mo.
  • pro
    Advanced smart home tech
  • pro
    Customized security solutions

Info current as of publish date. Offers and availability may vary by location and are subject to change. 

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Alina Bradford
May 07, 2025
Icon Time To Read12 min read
Icon CheckReviewed ByRebecca Edwards

With 20+ years in tech journalism, Alina blends safety expertise with her passion for simplifying technology. Alina has tested hundreds of safety and security devices, is trained as a first responder, and has worked as a volunteer firefighter.

Not only did I test the Vivint security system, I have one in my home. After all of the home security systems I've tested, I've found Vivint is one of the most versatile home security systems on the market. 

With Vivint home security, your imagination sets the limits. Vivint security systems offer killer customization, high-end smart home integrations, and professional installation.

In fact, Vivint tops our list as the best professionally installed security system. We believe in this brand so much that it's one of our top picks for best security system.

Here's everything I learned from testing a full Vivint security system and how it stacks up to its competitors that we've tested.

pro
Pros
pro Total customization
pro Pro install, maintenance, repairs
pro Month-to-month contract option
pro $0 down with consumer financing
pro Quality equipment, advanced security features
pro Hidden sensors
pro Large selection of smart home devices
con
Cons
con Higher overall costs
con Limited third-party smart home integration


My favorite parts about Vivint security systems

When trying out Vivint, I found out there's a lot to love. Here are a few things that set Vivint apart from its competitors.

It not only senses but deters would-be threats

What I really love about all four Vivint camera models is that they actually do something most security cameras don’t—they deter troublemakers. The smart deterrent technology is hands down my favorite Vivint feature. When you turn on Deter Mode, the cameras whistle and flash lights at anyone lurking around, which is usually enough to send them running.

Even better, the doorbell camera will ask if you want to activate Deter Mode when it spots a package on your porch, helping keep those pesky package thieves away.

The sensors are hidden

My Vivint tech installing a hidden door sensor in my front door.

Image: Alina Bradford, SafeWise

I've tried a lot of security systems, but I've never found one that offers hidden sensors. Yup, your door and window sensors can be put on the inside of the door or window frame, out of sight. My installer drilled a hole in the inside of my door and the door frame, and stuck the sensors inside of the holes. No ugly little sensor boxes everywhere! 

I should note this only works on some doors. On my metal door, I needed an external sensor.

How much does Vivint cost?

Vivint is a little on the pricier side, but it offers a lot for your money. Here's how much Vivint costs and how it stacks up against competitors.

How much does Vivint cost per month?

Vivint monitoring starts at $39.99 per month if you pay for your equipment upfront. If you finance your equipment, the financing will be added to your monthly bill, making it more expensive. If you want 24/7 recording, you can add the Vivint Playback DVR monthly subscription. It's $6.99 per month (or a one-time purchase of $299.99).

Other Vivint costs

All of Vivint’s professional monitoring plans come with a $49 installation fee (or you can intall it yourself for free) and the option to get started for $0 down with third-party consumer financing. The contract length for all plans is 60 months, or if you pay up front, there's no contract at all. You can learn more in our Vivint costs guide and Vivint cancellation guide.

How Vivint stacks up against competitors

Brand
Self-monitoring option
Monthly cost Icon Tooltip  Dark
Starter equipment price
Camera(s) included Icon Tooltip  Dark
Smart home compatibility Icon Tooltip  Dark
Learn more
Icon Yes  LightYes
$249.96Add-on or Lighthouse package and higherAmazon,
Google
Icon No  LightNo
$599.00Add-on or Premium package and higherAmazon,
Google,
Z-Wave
Icon No  LightNo
$0.00Add-on or Video Lite, Video and Control packagesGoogle,
Z-Wave
Icon No  LightNo
Quote required
Online quiz
Custom packagesAmazon, Google
Icon Yes  LightYes
$149.99Add-on or Iota packagesAmazon, Google, Apple, Z-Wave, Zigbee

Info current as of post date. Offers and availability may vary by location and are subject to change. Read full disclaimer. *ADT $28.99 for landline system only. Full ADT disclaimer

When comparing the best home security systems, SimpliSafe stands out as the best overall, with both DIY and professional installation, a moderate monthly fee, self-monitoring and competitive starter equipment pricing. On the other hand, Vivint focuses on professional installation and high-end security at a higher cost and equipment price, but it doesn't offer self-monitoring. ADT Shield is recognized as the most trusted brand that provides self-monitoring with professional installation, although it requires a contract. Finally, Cove offers a flexible installation option and the most affordable monthly fee with high customer ratings, though its equipment price varies based on a custom quote.

Vivint payment options and contracts

Vivint offers a few payment options. You can choose Vivint Flex Pay and finance the cost of equipment (which will be on top of your monthly monitoring fee), or you can pay for your equipment up front and pick up monitoring on a month-to-month basis. If you go the contract route, you’re looking at a commitment of 60 months. (That’s five years!)

But Vivint recently told us that you can put $0 down when you choose to finance, so that long-term contract might be worth it for little to nothing due up front. (We've got the scoop on how to get out of your Vivint contract too.)

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Is Vivint available in Canada?

TELUS acquired Vivint in Canada, so TELUS will be your best bet if you're a fan of Vivint.

You can learn more in our Canadian Security Systems guide.

Vivint equipment

I’ve said it before (and now I'm going to say it again!)—you won’t find a security system with more smarts than Vivint. From security cameras and smart thermostats to automatic door locks, Vivint has a variety of home automation devices to choose from.

Looking at the camera view on my Vivint Hub.

Image: Alina Bradford, SafeWise

Vivint tech lineup

Vivint offers a smart thermostat, smart lock, indoor and outdoor security cameras, smart plugs, smoke/CO detector, smart doorbell, garage door openers, key fobs, emergency buttons, smart lighting, and more. You can learn more about all the devices offered by Vivint in our Vivint equipment guide.

Vivint smart home keeps households connected

Best monitoring plan for smart homes
Vivint

Info current as of post date. Offers and availability may vary by location and are subject to change.

For busy families, Vivint’s smart home capabilities can do everything from increasing face time after school (thanks to Vivint’s interactive smart cameras) to cutting down on wasted electricity with a smart thermostat. These can be programmed to routines or adjusted remotely via the Vivint app.

No matter how busy you are, Vivint's smart home technology helps you manage (and protect) your home from anywhere and at any time. Because Vivint Home Security has integrated smart home with home security, all the different pieces work together with your existing security system—without having to buy different devices from a multitude of companies (and crossing your fingers that they’ll work together).

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Vivint and Reliant Energy have joined forces

Qualified new and current Reliant customers can sign up for the Smarter Home Bundle and get a free Vivint Doorbell Camera Pro and Vivint Smart Thermostat, plus white-glove installation. Even better, Smarter Home Bundle members get access to a special version of the Vivint app, where they can manage their smart devices and see personalized energy insights from Reliant—all in one easy-to-use spot.

Here’s a rundown of the smart home perks that make Vivint stand out in the field of home security and home automation.

  • Watch and listen from anywhere. All of Vivint’s smart security cameras use motion detection, two-way communication, night vision, and instant alerts to keep you in the know both inside and outside your home. Plus, the new Smart Deter feature catches “lurkers” in the act and shoos them away with sound and light.
  • Keep things locked up tight. With smart locks, you can control access to your home even if you’re across town (or at the beach). Whether you have kids coming home after school or need to let in the pet sitter, you can skip making copies of keys thanks to easy keyless entry. Vivint smart locks are Kwikset locks. Learn more in our Kwikset smart lock review.
  • Save money and cut down on waste. Vivint's smart thermostat can help you save money every month. You can use the app to turn on the air conditioning as you leave work, or turn off the heat if you forget to while on vacation. Plus, Vivint has teamed up with Reliant Energy to provide personalized energy insights.
  • Put a lid on oven fires (or any fires). Vivint's smart smoke alarm comes with a built-in transmitter that instantly connects you to the Vivint monitoring center when triggered. The best part is that the Vivint smoke detector can actually shut down airflow through your AC unit to choke out flames while help is on the way. 
  • Never leave the garage door open again. Vivint’s Garage Door Controller lets you know if you drove away without putting the door down—and you don’t have to turn around to go home and close it. You can use the remote control to close the garage door from the gym, the grocery store, or your office.
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How Vivint protects your privacy

If you're worried about video footage being uploaded to the cloud, Vivint has you covered. We asked them how they protect customers' privacy.

Vivint doesn't track data from customer’s video footage. Video footage is encrypted from the Vivint Smart Hub all the way to the cloud and back. Only customers can decide who is allowed to access their Vivint system, including their video feeds.

vivint outdoor camera on roof

Image: SafeWise

Vivint smart home compatibility

Surprisingly, Vivint Home Security has limited compatibility with third-party brands, but they make up for it with their full suite of proprietary smart home products.

The downside is if you've already started down the smart home path you might be disappointed to find out you need to buy duplicate items because the Vivint system isn't compatible with what you’ve already got.

On a broad scale, Vivint is currently compatible with only Google Nest and Amazon Echo.

Learn more by checking out our Vivint compatibility page

Smart home featureVivint equipment Third-party compatibility
Voice controlN/AAmazon Alexa, Google Home
Climate controlVivint Smart Thermostat Amazon Alexa, Google Home
Lighting controlLamp Module Z-Wave devices
Smart home hubSmart Home Panel Amazon Alexa, Google Home, Nest
Smart lockVivint Smart Locks, Vivint Doorbell Camera Pro Amazon Alexa, Google Home

Vivint Smart Hub: Vivint smart home system

A person arming the Vivint system using the hub.

Image: Alina Bradford, SafeWise

For years, Vivint was a standout with its innovative Vivint SkyControl Panel, the first to offer built-in two-way voice communication. And Vivint has made smart home and security history again with its Smart Hub, which acts as a smart home hub.

From the hub, you can access all of your cameras, control your Vivint thermostat, check the weather, and arm or disarm your system.

Vivint mobile app

The Vivint Smart Home app is an easy way to keep tabs on your home 24/7 no matter where you are. You can check the live video feed from your home’s security cameras or remotely control alarm system from your phone.

The app’s navigation is comparable to that on the control panel, which makes flip-flopping between the two a bit easier. Plus, Vivint told us they have a whole team dedicated to keeping its app user-friendly, easy to use, and packed with features that boost both your home’s security and smart home automation.

With the app you can:

  • Access all of your cameras.
  • Set up shortcuts that let you do multiple things at once, like arm your system and turn off your smart lights. 
  • Control your Vivint thermostat.
  • See all of the events that have happened and search for particular events by people, packages, and more.
  • Shop for new Vivint equipment.

Of all the home security apps we've reviewed, Vivint's is one of our favorites. See how it stacks up in our full review of home security phone apps and check out our review of the Vivint app.

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Water safety feature

Vivint has a handy feature for the Vivint Outdoor Camera Pro that aims to make your backyard safer. It lets you create an additional detection zone around your pool using the Vivint app. When someone enters the detection area, the camera will automatically record a clip and send a notification to your phone.

Vivint installation

The installer putting in the thermostat.

Image: Alina Bradford, SafeWise

Professional installation is your best choice with Vivint Smart Home. Unlike with DIY home security systems, Vivint needs to be hardwired to your electrical system. That takes a pro. 

Depending on where you live, you could wait up to a week to get your Vivint system installed. That’s a long time for people who are eager to have their home and property protected after a break-in or buying a new house.

The biggest downside of pro installation is the time commitment—and if you work full time, that could mean using up precious PTO hours. For my installation, the cords ran through my attic and down through the walls to connect to the smart doorbell, hub, and camera. Thankfully, since I already had a thermostat, the old one just came off, and the new Vivint one was connected to the wires already in the wall.

Overall, the install took around five hours. If you already have wiring from an old security system and/or doorbell, the installer should be able to use it to make the install go faster.

I like that you get to see exactly what’s happening. The added perk of a personal training session about how to operate your new Vivint home security system is a valuable bonus, too.

Installation costs

Vivint’s installation fees used to run from $99 up to $199. But Vivint changed its installation pricing to a flat $49 fee no matter which monitoring plan you choose or the amount of equipment installed. We’re not sure if this is a permanent change, so be sure to verify your installation costs when you schedule your installation appointment.

Vivint’s in-home security consultation

As part of its top-tier offerings, Vivint Home Security is one of just a few companies that provide a complementary security consultation. A Vivint security technician conducts an assessment that identifies security risks and offers solutions. The consultation ensures you have all the equipment you need to protect your home. And it makes sure that equipment (like window, door, and motion sensors) is installed in the right location to maximize your home’s security.

The assessment takes place in tandem with your professional installation. The plus side is that you can add equipment you overlooked or eliminate extras you don’t really need. But the biggest drawback is that this opportunity for positive customer interaction can come across as salesy, which makes it hard for some customers to trust the recommendations.

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I rent an apartment. Should I still consider a home security system?

If you live in an apartment, you may wonder if you really need a security system. We've answered your questions in our security guide for renters.

Vivint customer service and support

This used to be one of Vivint’s weaker points. The company got off to a bumpy start when it first hit the home security scene, but it’s made big strides in this area over the past few years.

Vivint told us that customer feedback is a top priority for Vivint support and the company works hard to implement recommended changes. Those efforts seem to be paying off. Vivint has received many accolades and higher ratings from both home security system review third-party sources and Vivint customers, though they still have some work to do:

When I contacted Vivint through the chat feature, the rep was very fast and friendly.

You can learn more in our Vivint customer service guide.

*Ratings as of May 7, 2025

"I had the Vivint thermostat & doorbell installed. The gentleman installing it took his time, answered my questions, and made sure it was working properly before leaving. He followed up the next day to see how things were going. Great installation procedures and love that I can access both systems through one app on my phone!"

—James Motejzik, Vivint customer review on Trustpilot, April, 2025

Are Vivint security systems right for you?

When I call Vivint a high-end, full-service home security system, I'm not kidding around. Here’s a quick look at what you’ll get from a Vivint home security system:

  • 24/7 professional alarm monitoring
  • Professional installation
  • Total customization to fit your home
  • Personal introduction to the system and the Vivint app
  • Vivint smart home app to control everything
  • Smart security cameras, including a doorbell camera, with advanced safety features
  • Professional security system maintenance and repairs
  • Lifetime equipment warranty
  • Hidden sensors
  • Tracks and deters threats
  • Multiple contract options

Even though Vivint systems have made big improvements to its customer policies, including a $0 down financing option and the chance to go contract-free with an outright equipment purchase, it’s still a pricier security system.

To take full advantage of Vivint home security systems' advanced tech and high-end security features, you’ll pay upwards of $40 a month, compared to the average $32 monthly pro monitoring cost among the security systems we've tested and reviewed.

That said, I think this is a case of "you get what you pay for"—and with Vivint smart home security, you get a whole lot of security innovation and quality service for your monthly fee.

If you’ve got room in your security budget and want the reassurance that comes with professional installation and cutting-edge home security equipment, Vivint should top your list.

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A home security system is a good investment

Vivint found that homes with full surveillance systems sell for an average of $38 more per square foot versus those without any security features. So if you're thinking of resell value, adding a security system to your home is a good idea.

Vivint’s going to cost you more overall. But you get what you pay for, and Vivint is one of the only home security companies that’s constantly innovating and adding new bells and whistles to its equipment and app offerings.

Instead of delivering the same white-label equipment and cookie-cutter app that many other companies do, Vivint made its own—a big reason why the company’s higher prices are worth it.

And the addition of a no-contract option for professional monitoring shows that Vivint’s listening—and responding—to the demands of home security customers, unlike some of its competitors. 

Learn more about how Vivint compares to the competition in our head-to-head reviews:

Vivint FAQ

No, it doesn't. To find out more about Vivint fees, visit our page devoted to FAQs about Vivint.

No—unlike many of its competitors, Vivint does not have a money-back guarantee. 

Yes. Vivint uses a cellular connection, so it will still work if your Wi-Fi is down. You won't be able to check the system or camera footage using the Vivint app until the Wi-Fi is up and running again, though.

Vivint and ADT are our two luxury, full-service home security brands. Here's a snapshot of how they stack up.

Similarities:

    • Pro installation
    • In-home security consultation
    • Long-term contracts
    • Extensive smart home integration
    • Higher prices

Differences:

    • No-contract option with Vivint
    • 140+ years of ADT experience
    • ADT has more monitoring centers
    • Innovative proprietary equipment with Vivint

We can help you dig deeper into how Vivint compares to other top security brands—we already pitted them against one another:

Vivint is a little more expensive than other top security systems. And it isn't compatible with a lot of smart home devices other than its own.

Like many home security companies, Vivint has had quite a few lawsuits. They involved:

How we reviewed Vivint

vivint sign outside

Image: SafeWise

For our Vivint Home Security review, we got our hands on Vivint equipment, went through demos with Vivint technical experts, visited Vivint's headquarters for a behind-the-scenes look at how Vivint tech is developed, and participated in multiple interviews with Vivint representatives. 

We didn't just test our Vivint security system once, though. Our Vivint system underwent long-term testing in more than one real home, including mine.

For this Vivint security review, we also dove into dozens of expert reviews and hundreds of customer reviews. Some of the top points of comparison we used to evaluate Vivint are:

  • Overall value
  • Equipment and monitoring costs
  • Smart home features and compatibility
  • Mobile app control and functions
  • Customer service
  • Company reputation

Learn more about how we rate and rank home security services in our full methodology.

Final word

Vivint is a top pick for best professionally installed system because it lets you take the wheel when it comes to putting together the right security system for your needs. Everything is 100% customizable, and you won’t find a smarter home security solution. But Vivint’s high-end equipment comes at a price and requires the expertise of professional installers.

Thankfully, the company has brought its monthly monitoring fees in line with industry standards, so you’re not going to pay much more for 24/7 protection from Vivint. Even so, DIYers and budget-constrained folks may want to look elsewhere for the right home security solution.

Need more help? Here's how to choose a new security system.

Disclaimers

Product prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on Amazon at the time of purchase will apply to the purchase of this product. Safewise.com utilizes paid Amazon links.

Certain content that appears on this site comes from Amazon. This content is provided “as is” and is subject to change or removal at any time.

Alina Bradford
Written by
Alina is a safety and security expert with over 25 years of experience. She has contributed her insights to CNET, CBS, Digital Trends, MTV, Top Ten Reviews, and many others. After testing thousands of devices, apps, services, and more, her goal is to make safety and security gadgets less mystifying one article at a time. In the early 2000s, Alina worked as a volunteer firefighter, earning her first responder certification and paving the way to her current career. Plus, she has tested hundreds of pieces of security and safety equipment over the years. Places published: CBS, MTV, CVS, Rachael Ray, eBay, Reader’s Digest, ConsumerAffairs, and more. Certifications: Fire Service Training, Oklahoma State University. Awards: Received the Experience Leader certificate from Authority, putting her “in the top 25% among the thousands of professional content creators analyzed by Authory for the Fall 2023 audit.” You can view more of Alina's work at alinabradford.com.

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