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Vivint Reviews

Overall rating: 3.5/5 based on 1180 current or former Vivint Customers

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Reviews from Vivint Customers

Vivint leads the home security industry in terms of technology and home automation. With available features like a video doorbell, an automated door lock, and a smart thermostat, Vivint offers a state-of-the-art experience.

Packages starting at

$39.99/mo*

Absolutely Terrible

Worst customer service I have ever experienced. Save yourself the time. Rude, unprofessional, and misinformation! Have been dealing with them for 4 years joe and nothing but terrible service and a locked in contract. Read before you sign!! Better to go with another company.

from City, AL | February 15, 2018
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Poor Service

I have been a long time customer of Vivint; however, I have been trying for a year to get my second house covered with Vivint. We had a plan worked out and then I was given two different monthly prices by two different agents. They were to review it and get back to me and NEVER did. That was early 2017. I tried again with another agent and ran into the same problem with no follow up call. I am thoroughly disgusted with this service since my other house has sat empty with no alarm system for over a year. I have recently had more than one false alarm on my main home and questionable service getting it fixed properly. I AM PRESENTLY LOOOOKING IN DIFFERENT COVERAGE FOR BOTH HOUSES!

from Pueblo, CO | February 11, 2018
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So Pleased!

We love the recent upgrades we just got. Feel very safe with the new doorbell camera.

from Antioch , IL | February 10, 2018
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Good System

Easy install, good pricing. System does everything we want it to. Mobile app is simple and user friendly.

from Kingsville, TX | February 09, 2018
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Great System!

It's an easy system to operate. I love that I can see what is going on in my home when I'm not there. The peace of mind is incredible.

from Little Elm, TX | February 06, 2018
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Excellent System

Entire system works very well, except the cameras are useless after dark.

from Memphis, TN | February 04, 2018
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Panel Not Working Properly

Never had any problems with Vivint, but every since my panel been upgraded, I have no camera footage. Been to busy to call customer support service. My camera been down for at least 3 months. Try to view the camera and it's not connected to the panel. My panel has no internet connection for a month. My WIFI works good but the panel won't connect to the network. It tells me to call customer service, I'm really upset of the service.

from Baltimore, MD | February 03, 2018
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Review

Vivint in my mind was a really good security provider until it installed what it calls the "SKY" beta version. Otherwise I still believe it is a great security system.

from Port Orchard, WA | February 02, 2018
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Always Patient

Even when I accidentally set off my alarm, during the call to make sure I'm ok, Vivint is always patient & always asks if there is anything else I need from them. I feel so much safer & more relaxed having their security system in my home on a daily basis!

from Lasalle, CO | February 01, 2018
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Home Alarmi

I am very satisfied with this system. we went out of town several times we felt secure knowing that we could check on our home while out of state. Also if something happen we would be alerted right away of the problem.

from Altus, OK | February 01, 2018
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Installation And Service Unprofessional

My installation was left incomplete for over 3 months. The installer never came back to finish and the company has never reached out to fix the situation. Some of the equipment that actually was installed is so unprofessionally installed that sensors are coming out of there place after only a few months. Door frames are scratched and holes made in framing are reamed too much which is causing sensors to just fall out. I have previously recommended this service and equipment to friends and family through my company. Please do not allow these hacks into your home. Terrible terrible terrible

from New City, NY | January 31, 2018
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Satisfied

I feel very safe with my alarm sysyem. I can turn it on whether I'm in the home or out. I especially like how fast they call you once the alarm goes off, its always been false alarms we've set off accidentally, but nice to know they respond quickly.

from Akron, OH | January 30, 2018
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Excellent Security Service

We've been very happy with Vivint and the security they provide.

from Jonesboro, AR | January 28, 2018
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Vivint Security System

I installed a Vivint security system because my Night Owl security system was turned into a streaming device which then turned my life into a nightmare reality show. Vivint has been very deligent concerning my safety in the past. But lately I’m having issues with my system. Like arming away alarm is triggered or getting battery levels dangerously low when no power outage has occurred. One starts to lose faith especially when the answers start sounding like blame and not finding a solution. This is not a coincidence happening more often needs addressing immediately. Please and Thank you

from Hailey , ID | January 28, 2018
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I Love The Securitry Systems

The Vivint Security Systems is the best that I have tried in the last past 4 yr I can see all around my house .I can see when some one come to my door an if any one come to house will I'm at work I can still talk to them.

from Houston, TX | January 28, 2018
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Satisfied Customer

Been very happy with the service so far. Their technicians provide clear directions over the phone to resolve any problems or timely send a field technician to our home to remedy issue. Like being notified by text or phone call while away of any issue with home. Nice to be able to adjust thermostat from anywhere with cell service and view activities even when thousands of miles away.

from Champion Ab Canada, | January 27, 2018
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Vivint Security Is Wonderful!

I am very pleased with Vivint since I have had them. They always respond quickly to alarms, fixed and troubleshoot my system, caring Technicians and support who help you stay safe in your home and go the extra mile to make sure everything works as it should! Thank You!

from Warner Robins, GA | January 27, 2018
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Not Good

I've had them to send 3 technician out to my house to fix my alarm system and it's still not working properly. I've spent countless hours on the phone with them trying to get it working properly. I travel for a living and they keep asking me if they can send out another technician. I keep telling them that every time they have to send out a technician, I Have to travel one or two days back to my house to meet with them. All of their technician keep saying the same thing, they explain why my system is not working properly. So, I've just given up. They shouldn't lock customers into a 3 or 4 year contract if they can't fix their alarms.

from Victorville , CA | January 27, 2018
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Equipment

I am NOT happy with my Vivint system!. I've barely has this system 5 months and my equipment is already on the fritz. There is only so much troubleshooting to be done...

from Jeffersonville, IN | January 27, 2018
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Customer Service

Vicinity has the very best in employee customer service. They are very patient when I couldn’t get my door lock to program. They also replaced my thermostat same day when it was stuck in the on position. I couldn’t ask for a better company to take care of my home and family.

from Rowlett, TX | January 26, 2018
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Love It

I love our vivant smart home. Especially when the kids are home and I have to go somewhere

from Knoxville , TN | January 26, 2018
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Vivint

Great security system and automation.

from Dumas, TX | January 26, 2018
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Review

I enjoy the freedom of being able to watch and answer whenever I'm not home,but the constant rebooting of my outside camera is a real inconvenience.

from Baytown, TX | January 26, 2018
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Great Response

Have had no issues with the equipment in the last 3 years and great response time to a false alarm I activated. Always great to know you are getting what you are paying for.

from Rocky Mountain House, | January 26, 2018
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Home System

Excellent response time

from Atlanta, GA | January 26, 2018
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A Very Happy Customer!!!

I have nothing to say, other than, I've never had a problem Vivint and I'm very happy with the equipment. Especially the Idea of being able to see guest when the doorbell rings and the controlling the thermostat at bed time. I can see the different in our electric bill! Thank you for installing the system and the guys who come out are AWESOME! Do not regret changing Company although you a little more expensive, it's worth the safety of my family and controlling the thermostat has really helped. Thanks again!

from Cypress, TX | January 25, 2018
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Satisfied With Vivint

We have always been happy with Vivint! We have been upgraded a couple of times and we are very happy with your product!

from Louisville, KY | January 25, 2018
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Great System

The Vivint Smart Home system is awesome! I love the panel, the cameras and their customer service is a "10!"

from Covington, LA | January 25, 2018
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Sense Of Security

The camera covers a wide range of area. It alerts you when someone is near uour property, at your door or even next door. The audio is crystle clear, the recording and camera snap is remarkably good. But do not set your sensitivity level on high because it will send a signal if paper blow. Mines picked up a motion when a cat was on my porch

from Philadelphia, PA | January 25, 2018
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Nice State Of The Art System

Really enjoy our vivint alarm system. Had the system previously and liked it so much we decided to be repeat customers when we purchased our new home. Love the app and the state of the art technology we received in the package we chose provides us with exactly the level of security we desired. Would definitely recommend.

from Cibolo , TX | January 25, 2018
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Awesome

There's no other alarm system that can compare to Vivint!

from Albany, GA | January 24, 2018
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Service

Not reliable nor dependable. Very poor customer service

from Brentwood, CA | January 24, 2018
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Ease Of Use

The touch screen makes it very easy and convenient to arm and disarm the system. I utilize the alarm system daily, much more often than with the older, obsolete control panel. We have had two false alarms go out due to our forgetting that the system was armed and being unable to disarm quickly enough so I can attest to the excellent response time of the monitoring technicians.

from Des Moines, IA | January 24, 2018
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Equipment And Support

been with Vivint for years. equipment works fine and there tech support is great.

from Middle Isalnd, NY | January 24, 2018
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Nice

Great product and enjoy being able to check in at the house at any time.

from Conroe, TX | January 24, 2018
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Vivint Home Security

My Vivint Home Security gives me peace of mind when I leave the house. I can see who comes to my door even if I’m 300 miles away, and talk to the person at the door. It lets me travel with peace of mind. The customer service is A+, always helping me with my concerns and letting me know if something is wrong.

from Ocala , FL | January 24, 2018
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Home Security

This system is very savvy...easy to use with your mobile app!

from Reno, NV | January 24, 2018
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Great Job Vivint!

im very happy and satisfied with vivint. i know my house is safe and protected whether im home or not. customer service is great when i call and need any information or something to be done.

from Mcallen, TX | January 24, 2018
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Unhappy

I’m usually not one to complain or give bad reviews but I’ve been less than thrilled with Vivint and their equipment. Customer service and tech support is not the greatest. I’ll be cancelling my service when my contract is up.

from Billings, MT | January 24, 2018
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Great Company.

I have been more than satisfied with Vivint. When we've been out of town, there has never been an issue with our security system tripping for no reason. The installers in our area are top notch. I feel my home is very secure. When I'm home alone, my alarm is set for "stay," My husband typically sets it when he leaves. I really like this feature. All this to say Vivint is THE BEST.

from Billings, MT | January 24, 2018
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Still Waiting

We have been waiting for an installation appointment date for three weeks and still no response from Vivint. This is not good.

from Burlington, IA | January 24, 2018
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Awesome Customer Service

With Vivint I feel totally protected. The customer service is number 1 in my books. Doesn't matter the issue the representative is able to solve it. Also had a false alarm and the person on the other end of my monitor was very persistent in ensuring I was safe.

from Regina, | January 24, 2018
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Reliable!

I have had Vivint security going on 4 years. I love the camera doorbell and the quick services I get with Vivian not.

from Tuscaloosa, AL | January 24, 2018
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Cost

I've been customer for 2 1-2 years and costs still the same would like to get a cheaper price

from Freer, TX | January 24, 2018
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Great Solution

The Vivint products are very easy to use and control. Good quality picture from the cameras. The installation was performed by a very knowledgeable and well trained technician who was extremely caring and patient throughout the entire installation process. The accompanying App is quite intuitive and very easy to use.

from Corinth, TX | January 24, 2018
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Great Company

We are very satisfied with this company. Our son joined, after we got ours. He is pleased with the results. We feel very safe with this extra security. Thanks for being our "watch dog".

from Big Spring, TX | January 24, 2018
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Peace Of Mind

I am away from my home a good part of the time. And then I am home I like knowing when a door gets open and which one.

from Pittsburgh, PA | January 24, 2018
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Loyal Customer

Response time and customer service and support for emergencies is very good. However if your company can improve the camera and include outdoors in the plan it will be great! We have been in Vivint for 10 years now, we can use some upgrade for the monthly price!

from Queens Village, NY | January 24, 2018
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Horrible Product And Customer Service

Had to go to the Better Business Bureau to get anything done. Doorbell camera stopped working as advertised in Nov and no one seems to care. Customer Loyalty Dept rep told me he would let me out of my contract if they couldn't make it work but refused to answer my calls or call me back. 9 hours on the phone, 17 calls in and 3 techs in my home. Legal Dept said they would cancel my service beginning of Jan once equipment was pulled. Still not cancelled and was charged for service this month when I have no equipment. Would not recommend service to anyone.

from Monticello, MN | January 24, 2018
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Big Guy

Great cameras, great speakers really enjoy being able to view our home anytime and from anywhere. Gives us peace of mind when we are away from home and at night.

from Big Spring, TX | January 24, 2018
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Great, I Luv It!!

Fart initial install, really enjoy using my smartphone to adjust locks, heat, a/c, and to set the alarm! Always have very fast response with false alarm, receive positive customer service!

from Regina, | January 23, 2018
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Not Enough For The Money

I don't have any concerns with Vivint, it's customer service or the overall functionality. My issue is with the cost. I'm not sure I am getting enough of a return on my monthly rate. Being able to arm/disarm, control the thermostat, etc. with my phone is great, but I don't know if it justifies the monthly cost being 2x what it was with my prior provider.

from Brownwood, TX | January 23, 2018
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Terrible Customer Service

Had to install a new panel. Couldn’t give me a manual or written instructions on how to use it. Instead tried to manipulate me into signing a new counteract. Very dissatisfied!

from Rancho Cucamonga , CA | January 23, 2018
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New Software

After the new software downloaded automatically I do notice the panel response time increased dramatically when I disarm the system it takes about 2 or 3 seconds before it registers the code and disarms the system. Also when arming the system the volume still can not be adjusted, the warning that the system is arming is very loud, So when I arm the system at 11:00 pm for the evening if anyone is already asleep they will be wakened. On the positive side the panel and sensor's so far have functioned flawlessly.

from West Palm Beach, FL | January 23, 2018
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Amazing

I have had Vivint since 2008, and find them to be an amazing company to work with and they assist when ever needed.

from Spokane, WA | January 23, 2018
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Recent Alarm Event

I had a recent false alarm event. Your response to the alarm was immediate. The person I spoke to was very helpful and knowledgable.

from Pittsburgh , PA | January 23, 2018
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Great Service

The time with vivint so far has been amazing.

from Grand Prairie, TX | January 23, 2018
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Not Always Satisfied

I’m not always satisfied with my security system because it controls my garage door opener by phone and I called Vivint serval Times only to learn that I have to do it myself. Reset it that is with the help of a customer service rep. Recently a technician came out to replace my sensor on my garage door!

from Clarksville , TN | January 23, 2018
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Vivint Is The Best

I have had Vivint for about a month or so and I am so happy and so secure. I finally feel security in my life and I will recommend to any of my friends. I can see who is outside even before I open the door, and it makes it so much easier.

from Rio Grande City, TX | January 23, 2018
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Vivint

We have had a great experience with our Vivint service.

from Sinton, TX | January 23, 2018
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Home Security

Vivant is very affordable and flexible with helping customers stay customers who need help or more time paying their bill they do not harass their customers. Every time I move they come right out and re install me. Whenever my alarm goes off they call immediately and the police comes quickly. I have been a vivant customer for over 6 years now I love doing business with them and feel safe when I'm home or away.

from Maywood, IL | January 23, 2018
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Great System

I have had Vivint for over a year and I really love this system. They are very affordable and they are always available! I am able to make sure that my house is in order and safe, from anywhere. I recommend the service to everyone I speak to!!

from North Merrick, NY | January 23, 2018
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Disappointed

Very irritated with vivint. No follow-ups verylittle information about the system and its operation. In fact, please send me information on how I can terminate this service. Thank You

from Fort Mill, SC | January 23, 2018
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Viva Vivint

I've found my security niche

from Laurelton, NY | January 23, 2018
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Quality Service

Our family has been with Vivint for several years. We love the quality of service they provide. They keep us informed by letting us know batteries are low or calling to determine if a possible intruder in is our home. The customer service reps are always patient and nice. It's almost like they are apart of our family. They have earned out trust and have customers for life.

from Hensley, AR | January 23, 2018
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Satisfied

No worries with VIVINT.

from Philadelphia, PA | January 23, 2018
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Gp

I have had 4 security systems over a 20yr by far Vivint is the best. I can set my security system for my home using the mobile app. I can view activities inside and outside and around my home. I Can view the person ringing my doorbell and speak to them using my speaker system even when I’m not at home using my mobile app

from Columbus, OH | January 23, 2018
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Great Peace Of Mind

We have had a Vivint system for over 5 years now and it has been a great experience. Customer service has been excellent every time we call them and they are very fast to correct the issue or send a new component. It has given both my wife and I the peace pf mind we were looking for for our family. There is something very comforting knowing that the house is secured each and ever time we fall asleep.

from Mandan, ND | January 23, 2018
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Safe And Satisfy

Vivint and I have been in a relationship for several years. I have been impressed with their customer service and response team. They always greet me with concern for my safety. They are like family to me. thank you for your outstanding service over the years.

from Memphis, TN | January 23, 2018
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Great

Always feel safe, very understanding customer support employees thank you

from Paragould , AR | January 23, 2018
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Vivint

we love Vivint System works, they are always available and solve all issues. Affordable.

from Norwell, MA | January 23, 2018
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Information Is Power

I really liked that Vivint didn't advertise and our salesman seemed very up front and knowledgeable. After install, I find out that we need a permit with the police department that was never mentioned during the hours we sat with the salesman or technician. Additionally, viviant customer service won't even assist in getting this permit so that the police will acknowledge any alarms. Then, my garage doors don't work well with the system, a tech comes out and tells us that it's the doors we will have to replace. Come to find out, this has happened to multiple of my coworkers with Vivint. I like the cameras, that's about it.

from El Paso, TX | January 23, 2018
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Alarm

Excellent service

from Miami Lakes , FL | January 23, 2018
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Timing

My doerbell and cameras are always late, I don't feel like Iam getting what we talked about when I signing up

from Killeen , TX | January 23, 2018
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I Love It

Great alarm system i will refer anyone at any giving time.

from Burlington , NC | January 23, 2018
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Safe At Home

We have a new home and a new alarm system. I've had systems before NEVER like this one. We are very happy and satisfied. We can see and control what's going on around our home with immediate assistance from th

from Akron, OH | January 23, 2018
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Very Satisfied!

Vivint has been right on and we are very satisfied. Wouldn't have any other security company.

from Raleigh, NC | January 23, 2018
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Great

We love it

from Vine Grove, KY | January 23, 2018
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Great Service Great Price

I feel like it's affordable. I haven't had any issues when I've called and asked for help. Had very few issues with the equipment.

from Arlington, TX | January 23, 2018
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No

Excellent security system, no problems, provides very comfortable sense of securoity

from Vacaville, CA | January 23, 2018
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Safety

I feel at ease and don't worry anymore

from Tulsa, OK | January 23, 2018
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Very Satisfied!

I don't wtite reviews! So all I can say is That we are very satisfied with this security ssystem. They have been right on the ball each time that we have sit it off Accidently and once when the batteries in the fire alarm sit the alarm off! Thank you!

from Pioche, NV | January 23, 2018
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Never A Problem With Vivint

I have been a Vivint customer for about 9 years and have never had any problems with their services or customer service. The only few times the equipment had some trouble, Vivint immediately responded and got my issue resolved.

from Greenfield, CA | January 23, 2018
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Security

Recommend by someone I entered in the Vivint World which brought me confidence that I could now sleep all night, knowing that I have a responsible company and competent personal to take care of the security of my house. Good job.

from Pensacola, FL | January 23, 2018
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Feeling Safe.

I live alone and feel so much safer with Vivint. I have the doorbell camera and like being able to see who rang my doorbell before opening the front door . I can see who rang my doorbell when I am not home.

from Arvada, CO | January 23, 2018
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Vivant Smart Home

I have been a vivant customer for over 5 years now. I will never go back to just an ordinary deadbolt and door lock! I feel so much safer knowing that someone will come on the line right away when something like the alarm is triggered.

from Belcourt, ND | January 23, 2018
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Great Alarm System

My experience with Vivint is it’s not just an alarm company. Vivint stands above all other alarm companies in their professional installers, their advisors and customer service. They respond within seconds each time I’ve screwed up, and that make me feel secure that they’ll be there when I need them most!

from Farmington , NM | January 23, 2018
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Vivint Stinks

Panel has not worked since November and now it’s January. Called at least 9 times still no date for repair and nooo return calls whatsoever

from Idabel , OK | January 23, 2018
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Great System

People are always helpful services are great wouldn’t choose anything else!

from Holcomb , KS | January 23, 2018
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It Is Good

The service and the support are very good

from Miami, FL | January 23, 2018
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Great Customer Service

Alex was great and very helpful in answering all our questions

from Whitehorse, | January 23, 2018
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Really

Worst customer service ever

from Rockwall , TX | January 23, 2018
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Awesome Sales Reps

We would recommend Vivint to everyone

from Boise, ID | January 23, 2018
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Service

It has been a pleasure to deal with a company that knows what they are doing from installation to monitoring my system. When I call for information I get a service rep. that knows & understands my problem on the 1st call.

from Montgomery, AL | January 23, 2018
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Vivant Home Security

I’ve always wanted something that allows you to monitor your doorstep and your surrounding property. Thumbs up to to Vivan I should have had this a long time ago.

from Birmingham , AL | January 23, 2018
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Sensor Problem

On the line technician worked out problem with sensor and corrected problem in a few minutes. Excellent service from Vivint!

from Laurel, MS | January 23, 2018
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Smart Home

Nice system however it takes the monitor too long to load once the door bell rings for me to see who’s at the door and especially with the phone nothing like the Commercial

from Hopkins , SC | January 23, 2018
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Great Service

Vivint has great customer service frielndly people on the phone and in person. They always seam to go the extra mile to help you and keep you happy even after your contract is up and your just going monthly

from Lawton , OK | January 23, 2018
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Very Pleased

I have been very pleased with the security system in general. I have had a couple of times where I could not view who was at my door when I went to look at it through my phone. I have had the system going on 2 years and have been pleased since getting it.

from Midland, TX | January 23, 2018
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Outstanding Support

I received outstanding support from Analise Arnold as she helped me with a flood sensor

from Murphy, TX | January 23, 2018
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Four Stars

The vivint system has been reliable and easy to use. We have had a few problems that were resolved without too much difficulty, we seem to have problems with the app on our phones android and Mac.

from Stockton , CA | January 23, 2018
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.

My System is state of the art, it thinks for itself, so that I don’t have to...

from Matteson , IL | January 23, 2018
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The Best Alam Company

I had adt I let the go. That was best thing I did. I have Vivint for the last 2 years that was best thing I have done. It’s a very good company. Customer service is very good..

from Ruskin , FL | January 23, 2018
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It Was Great At First

My cameras show great but does not pick up on movement.

from Marrero, LA | January 23, 2018
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Good Service

There response are very good they know what happing before I do

from Albany , GA | January 23, 2018
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Love My Vivint System

I've had Vivint in my home for just under a year. Getting setup was easy with very knowledgeable and friendly technicians. Post install support has also been great with minimal hold time when I call and answers to my questions provided in a very thorough manner. Cameras work good and provide excellent coverage. Definitely recommended!

from North Las Vegas, NV | January 23, 2018
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Great Service

We pay monthly so we don't have to worry about our home when away. The customer service is great! Always helps me with my questions and problems.

from Erie, PA | January 23, 2018
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Great Service

Vivint makes my husband and I feel way more secure at home. I love that the service allows you to see who is visiting. The motion detectors are pet friendly so my pup can walk freely without setting anything off. We have a little one on the way and I am glad we’ll have the system to keep us safe.

from San Antonio , TX | January 23, 2018
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Great Alarm And Service Oersonnel

I like Vivint because if the alarm goes off they are quick to respond and give excellent service. They are patient and kind as they assist me with questions that I have. They always call and ask if I was pleased with the service. I love Vivint in comparison with all the other alarm systems I have had.

from Odessa, TX | January 23, 2018
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Vivint

We really enjoy having peace of mind with our Vivint Security system

from Sparks, NV | January 23, 2018
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Honest And Quick

When a competing company came and promised me less monthly monitoring, one more camera and then gave me the same price. Vivint showed me where the other company was violating law and got me out of the sticky situation. Reconnected my panel and gave me a better rate w/ a new 5 year contract. Love the go! Panel and after running some Ethernet cables to my cameras for more fluid pictures, I’m happy w/ my Vivint system.

from Albuquerque, NM | January 23, 2018
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When Crazy Happens

there has been a time in the last few months that my puppy dog has set off the alarm, it was her high pitch bark that set it off, and i could not get the the panel quick enough to put in the pass code before a technician came on the line to ask me some questions i gave him the info he required and told him how sorry i was that this happened he told me it was OK it does happen from time to time i was so embarrassed about the whole thing, he was such a NICE young man, i could not thank him enough for being so understanding - thanks

from Springfield, IL | January 23, 2018
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Service

Great customer Service and I had more than one time to experience.

from San Antonio, TX | January 23, 2018
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Not A Happy Customer

Not at all happy with this company. Damage to our wall and roof upon removing. Decided not to get. But I am still paying off the contract.

from Tucson , AZ | January 23, 2018
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Good Customer Service

Employees are EXCELLENT when dealing with customers

from Williamsburg , VA | January 23, 2018
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Poor Connection, Quality, And Controls App

The app is horrible, the video quality is poor and I have top speed network. The device configurations are severely limited, the rules and notifications for anything you want triggered is the worst. If I didn't have to keep this product and pay the "value" I would return and cancel immediately. I use nest, they should integrate system and all nest devices, one cameras, and make it user friendly. Hind sight.

from Noblesville, IN | January 23, 2018
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The Best And Reliable

We love the quality, sharpness, and clarity of the video, very reliable, and the convenience of the system.

from St. Louis, MO | January 23, 2018
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Very Satisfied Home Owner

I feel completely safe when I am home or away with the Vivint security system. Every one that I have spoken with has been most polite. The system was installed to protection and in a timely manner. I have not had any problems with it working on my cell phone or at home. Again thank you very much for a wonderful home security system.

from Palestine, TX | January 23, 2018
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Quick Service

Great alarm and fast response from Vivint on any calls.

from Waterbury, CT | January 23, 2018
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Vivint...so Easy To Use.

Love it! Feel safe and secure and so easy to use.

from Broken Bow, OK | January 22, 2018
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Love It

When we moved to Madison I went online to get an appt with another company. After a week then still had not contacted me. A friend from San Diego suggested we try VIvint. I called and got a very nice gentleman on the phone to answer my answer my questions. He was very helpful and answered with a smile and thoroughly. I explained I wanted the my security system put in before we moved in the new house. Before I got off the phone I had an appt. I have been happy with this company. When there is a problem that can't be fixed over the phone, an appt is made immediately. I would definitely suggest Vivint to family and friends.

from Madison, AL | January 22, 2018
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Never Felt So Safe!

We are extremely pleased with our new home security system! I truly feel a lot safer and sleep so much better!

from Pembroke Pines , FL | January 22, 2018
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High Cost Security

Brought this Vivint Security System in a weak moment. Didn't do any checking around. Now I am paying too much for a system that I should never have bought. Also I am stuck for 5 years. Can't believe I made this huge mistake.

from Springfield, OH | January 22, 2018
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Outstanding!!!!!

Love the coverage and piece of mind having home security! Very fast and caring response! Top notch!!!

from Amarillo, TX | January 22, 2018
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By Far The Best

I had ADT for years and never felt like I was protected. I was just paying a bill. I have more sensors than I thought possible AND now I have cameras. All for less than I was paying. My family has been loud enough to set off our glass break sensor...it’s football season! The agents that call to check on us are always so quick to respond. They are professional and always so nice!

from Virginia Beach, VA | January 22, 2018
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Vivint Is The Best!

I love Vivint! They respond in a timely manner. I know my home is safe and secure. I couldn't ask for a better home security service. Thanks for all you do!

from Tulsa, OK | January 22, 2018
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Many Thanks!!

Thank you, Vivint for your excellent ongoing service with my home security! You prove yourselves repeatedly with knowledge, politeness, customer care, and overall exceptional service. Whenever alarm activate(s).......be it accidental or intentional, your staff always check to be sure all is well. I will always refer others to Vivint! Again....THANK YOU VIVINT!!! A Satisfied Customer

from Houston, TX | January 22, 2018
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Service

I had vivent for a long time, but it was not working well. I talked to a girl on the phone, and she sent a serviceman out, and it works better now than it did.

from Fountain, CT | January 22, 2018
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So Happy To Have Vivint

When I was out of town for a month, Vivint alerted me that my garage was reading too cold. The temp outside had dipped to zero & Vivint was showing me that my garage heater was not working. I had someone go in & take care of the problem & prevented my water pipes from rupturing! Thank goodness I didn’t return to a huge problem. Thank you Vivint for taking care of my house.

from Dublin, OH | January 22, 2018
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Door Locks

Love the blue tooth door locks and the ability to control the system on my phone.

from Medicine Hat, | January 22, 2018
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Wonderful

Everyone has been so nice . I love I can use my phone to open my doo when hands are full. I have had other services but this is the best.

from Kingman, AZ | January 22, 2018
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Best Alarm System

I have had many alarm systems in various houses over the years and by far Vivint has proven to be the best. There customer service is professional and will work with you until you are completely sastisfied. I think they have all the latest and greatest security technologies available to you, the customer. I would and have recommended Vivint to friends and family. Keep up the great work

from Wesley Chapel, FL | January 22, 2018
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Happy Camper

Thank you for your service

from Moreno Valley, CA | January 22, 2018
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Vivint

I like the Vivint system to look at the cameras when I'm away from my home, but every month I have to reboot the control panel. Very frustrating...

from Westminster, CO | January 22, 2018
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Perfect Peace Of Mind

So many great features. Love the cameras.....I feel safe.

from Auburn , WA | January 22, 2018
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I Love My System

Every time there is an event at my home I am contacted almost immediately from my panel. If no one is home I am contacted by phone quickly as well. Everyone I have ever spoken to from this company has been amazing.

from Jacksonville , FL | January 22, 2018
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Top Shelf Security

On response time is incredible. Smart feature and WiFi and the app. Is very convenient. Great reasonable monthly price.

from Warren, OH | January 22, 2018
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Love My Current Security System

I love everything about my current security system. I love being able to access my home from my phone and see who is there throughout the day and being able to set the alarm when I am not at home. I am currently paying less per year with the cameras the. I was paying without cameras with my other system. Customer service has always been so friendly and helpful whenever I have called.

from Lufkin, TX | January 22, 2018
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Awesome Service

Vivint is a must buy for your home and or business! We love the customer service and the monitor is very easy to use. The Monitor also looks amazing compared to any other security system! We love our VIVINT!!!!!

from Riverside , CA | January 22, 2018
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Great Security System

Quality service. Response time is immediate. Customer service is polite, knowledgeable, efficient. I feel very safe in my home with Vivant security system.

from Tucker, GA | January 22, 2018
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Vivint

If we ever have any kind of a problem, they fix it quickly. The system suits our needs. Thanks You

from N. Las Vegas, NV | January 22, 2018
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Great System, Nice People

The only thing holding me back from five stars is that once you have the system no one really cares to follow up to see if there is anything more you want or need. Everything else has been great.

from Midland , TX | January 22, 2018
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Awesome!!

I love everything about it! I can check up on my kids from my phone and even talk to them. I love being able to lock or unlock the door from my phone if someone forgets their key.

from Bellevue, NE | January 22, 2018
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Pleased

Sales and installation process was easy. The app works great and connects with other smart products/apps. I recommend!

from Huntersville, NC | January 22, 2018
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Doorbell Camera Issues.

Overall system works pretty well, the doorbell camera when first installed stopped recording motion. Called Vivint they sent a tech out and he adjusted the settings, now it picks up everything and sometimes annoying. Decreased motion sensitivity, picked up nothing. Increased to max, it picks up motion when it wants to. Other than that it works very good, no other complaints.

from South Amboy, NJ | January 22, 2018
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Vivint Review

Good system but limited on the amount of cameras allow on the system..

from League City, TX | January 22, 2018
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Very Good!

Very professional! The technician did a good job.

from Surprise , AZ | January 22, 2018
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Love M Vivint Alam System

Love my system never gave me a false alarms high quality equipment .

from Oakley, CA | January 22, 2018
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Great

Never have had any issues. Always have great help when needed. Lots better than when we had ADT.

from Killeen, TX | January 22, 2018
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Very Satisfied

We love our service and recommend it to everyone

from Opelika , AL | January 22, 2018
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Highly Recommended

We’ve had Vivint for nearly a year and it’s been great. We think that the greatest deterrent to theft in our area is the orange lawn sign, since a local article quoted a thief as saying that generally, they’ll leave a Vivint home alone and keep going. When Vivint calls the police, they come. ADT and others can’t say the same.

from Chilliwack, | January 22, 2018
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Reliability And Service

Vivint Security system is reliable and service is excellent. My system has been is service approximately 5 years and I have no complaints. The staff is outstanding to work with on any question or issue you desire information on or service for. Cost is compatible with other like systems.

from Denver, CO | January 22, 2018
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Vicinit Home Security

We’ve had our system for over 5yrs and are very satisfied. They have very rapid response and follow up to incidences. Any questions or problems are answered and resolved in a quick manner!!

from Northridge, CA | January 22, 2018
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Excellent System

The Vivint Security System is an excellent system to have. The ability to control everything from their app greatly enhances their system. Customer service overall is OK had a little trouble with some of the representatives not presenting me with all the appropriate information need to make a knowledgeable decision but it was worked out. Also, one of the components malfunctioned but had it replaced. Luckily, it was within the service time frame otherwise would have cost me even more. Recommend getting through Best Buy if you have the ability to do so.

from Park City, UT | January 22, 2018
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Bad

I’ve only had ViVint for like 4 months and there is always something wrong I’ve had like 10 techs come out already.

from Denton, TX | January 22, 2018
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Awesome Service

The service was great! He knew his stuff

from Vernon, | January 22, 2018
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Great Service

I have had home protection by Vivint for over four years. Thus far, they have provided great service, their techs have always helped when I have had a question, and their customer service is top notch. Good system with great protection.

from Whittier, CA | January 22, 2018
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Sometimes A Nuisance

The system works well but some of the technical assistance folks can't get things done. It took three phone calls to get a device taken off line. Each person told me that it was no longer showing up and was gone. However the panel was showing it as "low battery" and still part of the system. A person, when a sensor wasn't working, couldn't understand even when I sent her photos that my sensor was placed horizontally, not vertically and decided the problem was the magnet. Another time a service person was dispatched and it took almost a week for him to get there, during which time my front door could not be armed---"but all the other doors are armed". A chain is only as strong as its weakest link.

from New Bern, NC | January 22, 2018
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Awesome Alarm System

I must say Vivente is the best alarm system that I’ve ever had never a problem always quick to respond and very courteous would recommend given to anyone looking for a home security system

from Chester , VA | January 22, 2018
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Security

I enjoy the convenience of feeling secure while I'm home and when I'm away! I also really like the savings on our energy bill with our Vivint system

from Colorado Springs, CO | January 22, 2018
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Glad I Made The Move

I switched to Vivint following a bad experience with another service. After a year I am confident that I made the right decision. I always recommend Vivint to others searching for a security system.

from Chicago, IL | January 22, 2018
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Customer Care

Vivint has a very professional, knowledgeable team. Whether it is an alarm they receive, a question from me, or walk me thru a sensor change on the door, I know I have their full attention and they are with me until the finish. One of our best decisions to sign on with Vivint.

from Livonia , MI | January 22, 2018
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Vivint Experience

I have been a customer of Vivint for over 5 years and I have received very good service from them on my home alarm system during this time frame. A customer rep. calls immediately if an alarm is not immediately disalarmed with the correct code. I have received very good assistance when I call with a question or problem with my alarm system. I will continue to use Vivint as my alarm service provider. I highly recommend Vivint as a home alarm service provider.

from Carlsbad, NM | January 22, 2018
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Not Impressed

I’m constantly getting false notifications that some one is at the door, yet when there is someone at the door I’m not notified. Overall I’m not impressed with the system for the amount I’m paying a month.

from Odessa , TX | January 22, 2018
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Great Service

Is a great service they provide, quick respond and we feel safe in hour house, and is safe when we are out.

from Calgary, | January 22, 2018
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Service You Can Trust

They give me a sense of relief knowing they are monitoring 24/7 and they have a immediate response even for a false alarm

from Hialeah, FL | January 22, 2018
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Feeling Secure

Fortunately my experience with Vivant home security has only been due to false alarms but when I accidentally set off the alarm by opening a door while the alarm was still on, Vivant was very quick to respond and question me through the monitor box to ensure that I was not an intruder. This proved to me that Vivant is "on the job" 24/7. Although I was a bit embarrassed, I knew then that my home and myself was safe which gives me a more secure feeling about living alone.

from Janesville, WI | January 22, 2018
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Love Them

Vivint has been a blessing to me. I feel very secure when I leave my house for the day or even when I go on vacation. I love that they can talk to me from the intercom when my alarm goes off or if something breaks..

from Chesapeake , VA | January 22, 2018
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Excellent Service

We have had excellent service with the customer reps at Vivnt, we are occasionally setting off the alarm by mistake and they politely call to make sure everything is ok. We have not had a problem in the 5 years we have been with them.

from Albany, GA | January 22, 2018
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Good Alarm System

We have been with Vivint for over 6 years and have had good service. Their people are very professional, knowledgeable and helpful. The system is easy to use and the response time is fast. I highly recommend Vivint as the alarm system to get.

from St. Louis, MO | January 22, 2018
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Needs To Be More Stable

Overall it is a good system, it just needs to be more stable. Cameras keep disconnecting, settings "change on their own", heat/cool will just shut off on its own, etc. These are all issues that are equipment oriented and it takes an hour to hour and a half to get it fixed talking to them over the phone. If you want a technician to come out and fix the problem with THEIR equipment, they charge you, which especially needs to be rectified when it keeps happening over and over and it takes more than 15 minutes to fix with phone support.

from Federal Way, WA | January 22, 2018
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Always Accountable

VIVINT has been there 100% of the time. Be it for a false alarm or not; you can count on VIVINT to always follow up, even when the alarm is reset. Always accountable.

from Lawton, OK | January 22, 2018
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Comfortable

This system is assuring for everyday keeping me and my daughter safe when we’re home and when I’m working . Very satisfied with the representatives and the system Whenever i have question , they are answered ! I tell all my friends about the vivit system , very happy

from Tucson, AZ | January 22, 2018
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Cameras Never Work

I’ve had a technician come out several times I’ve called several times my cameras go off line after a few days and I’m pretty sick of paying for something that doesn’t work.

from Salt Lake City, UT | January 22, 2018
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Complaint

My system has Not worked since Dec 28,2017. I have called numerous times to get someone to fix it and I continually get a reply they will call and schedule I’ve never heard from anyone

from Milton Freewater Z, OR | January 22, 2018
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Awesome System

Just called them to cancel my Vivint system do to losing my job, we needed to cut back on our budget, They told me they will Deferred my monthly payments for 3 months, and if need an extension let them know. That is so awesome of them, when things are going down hill in life, I know my property is still safe. It gives me time to get back on my feet. Love your system. Thank You Vivint

from Kaneohe, HI | January 22, 2018
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Great Product

Never knew something could be so easy to use and virtually available where ever you are. Love it!

from Valley View, TX | January 22, 2018
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Rating

They are amazing they responded quickly and sent the police when I didn’t awnser to make sure everything was good

from Shawnee , OK | January 22, 2018
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Review

Awesome system

from El Centro , CA | January 22, 2018
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Do Not Give Vivint A Single Penny!!!

This company's purpose is solely to ripoff unsuspecting people. They still charge me every month for a contract that expired four months ago and refuse to honor my requests to stop.

from Turlock, CA | January 04, 2018
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Please Dont Get Vivint

Vivint terrible bad service, they promise you free stuff you could get service and then at the end you get nothing but a bigger bill. Total scam please beware their term is 60 months it's absolutely ridiculous

from Mesquite , TX | January 04, 2018
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Do Not Get Vivint

To anyone thinking of going with Vivint, please heed my advice (and the many others who have gone down this path) and avoid this headache. I wish I would have done my research on this company and seen the negativity (and for a good reason) that surrounds this company. On a Friday, I received a visit from an agent, and I was told during his visit that we could sign the contract, and make any amendments and/or cancel if we were not okay with the terms. After 20 minutes the tech guy was already at our house installing the equipment. The VERY next day, the agent came back to our house, and we told him we wanted to amend our contract from 60months to 48months. (We actually needed a security system, which was the only reason why we didn’t completely cancel.) He stated sure that was no problem and that he would send over the new agreement. The new agreement never came. I spoke to him another time and he still never sent over the contract. He stopped answering our communications. We spoke to Vivint support and everyone stated, “sure, we can make that change. We will send over the new agreement.” The new agreement never came, and of course, we are now outside of the time window to make adjustments. I have spoken to several individuals on the support team and everyone assures me this change has been made within their system, and everything is all good. Yet, when I call again to check with someone new, our account is once again showing the original terms of the agreement, which means I am locked into paying this horrible customer service company for a full 60months. This service cannot end quick enough. If you are wavering when thinking about getting this service, please DO NOT get it. This headache is not worth it. They are not helpful, and they claim to fix your problem but they actually never do. You will be stuck in a contract you hate, with a company that doesn’t care, because they just want your money. Something will undoubtedly happen with your service or equipment, and you will need to reach out to them and they will not help you. Please avoid them and go with another company. Do your research, do not get stuck with Vivint. There are better companies out there.

from Moore, SC | December 28, 2017
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Hot Garbage Would Be Better

So, about Vivint. This is pretty much the WORST company ever for home and business security. I've had my home system for the last 3 years or so and the system has gone down a few times. Each time it took a week or so to get a tech out. They always act like they are doing us some huge favor just to get someone out to fix their own crap system. I've also got a warehouse and storefront with them and the only reason I still have any system with them is their scamming cancellation policy. To cancel, you have to just finish posting your entire contact all at once, so i might as well get the use out of it while I'm paying for it and not pay it all at once with no benefit to me. My cameras at my store constantly go down and the Space Monkey I'm charged extra for that is suppressed to be saving my video need feet works and they won't send a tech to fix it without charging me or charging to send a new space monkey. The customer no-service is also a joke. They have attitude and like to waste your time by hanging up on you. The type of crap employees they hire is just a poor reflection on them as a company. These people will be out of business soon anyway.

from Colorado Springs , CO | December 27, 2017
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Vivint Sucks

I've been a customer for aver a year. I had issues with my door bell camera. Had a tech come out and he pulled my entire 3ft or door bell wire out and cut short. He realized when he couldn't hook up the camera. So he kept pulling and the wire came loose. He said vivint would have to call out an electrian out to fix the issue. How let's fast foward to a year later and realigning with trying to get them to fix it. They told me since it was a year since the issue happened they weren't going to fix it. The tech never turned in the report like he was suppose to. Now I'm having to come out of pocket and have a electrian come out. They are a rip off and have no respect for their customers nor their customers house. How can you screw up and leave it on the shoulders of your customer. I wish I could give them zero stars. I will be switching this month.

from Fort Worth, TX | December 22, 2017
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Good Product, Billing Support Needs Work

We were very happy with the installation and have been satisfied with the equipment and monitoring services to date. When we set up our billing we wanted the monthly payments to come from our bank account but Vivint set it up on our credit card instead. In addition the portion of the equipment purchase we wanted to pay up front was withdrawn from our bank account rather than the credit card as we requested. One of the reps in the billing area was very responsive and able to reverse the equipment charge. However, after several months talking to other billing reps to get the monthly billing set up properly, there are still issues. On the last occasion I spoke to a Manager in the billing area who said he would investigate and get back to me. That was over three weeks ago and I have still not heard back from him. I expect I will have to call again next month to try to get the issues resolved. Good product but billing support is lacking.

from St. Albert, | December 20, 2017
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Unhappy

What a waste of money! We’ve had 4 people come out to fix the problem and we continue to have the same issue. No service!!!!! I’m ready to tell them to pick up these equipment and never return. How can I pay for an alarm system that doesn’t work. Poor quality

from Palmdale, CA | December 20, 2017
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Ridiculous!!!

A guy from vivint walked up to my door and promised us we will never have issues and if we do they will be willing to help out. But SO wrong.. Next day after Halloween some kids walked up to my front porch, threw our pumpkins at our house and almost broke our window. NOTHING was recorded and when my husband called vivint loyalty they were rude as hell. So please DO NOT get vivint..My next move is going to ADT and see what they can do

from Federal Way, WA | December 09, 2017
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The Best...

They are always quick to respond and ever so friendly on the phone if I have to call. Feel safe & secure in my home and when I am gone especially for extended periods.

from Olympia, WA | December 09, 2017
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Say No To Vivint

Just say no! Do not sign a contract with Vivint. They will not let you out of it. I haven’t used my system in close to 2 years and I pay over 70. A month. I have 3 more years to go. I have Specail needs people I care for in my home, I thought having the security would be nice. Alarms were being set off daily and the dogs set off the kitchen door alarms in the middle of the night. After having them come backs and adjust things I still had the same issues which ended in me turning off the alarms and waiting out my contract. After 2 years of paying they still won’t let me go. So save yourself and just say no.

from Grand. Junction , CO | December 08, 2017
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Horrible

System as not explained when installed. Nothing but problems with camera and panel. Every few days I was calling when camera stopped working. They told me they had faulty panels, then made me pay to have a new one put in. Customer service kept disconnecting my phone calls, didnt call me back. Do NOT USE THEM!

from Pittsburgh , PA | December 02, 2017
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Horrible

If I could give a zero I would!!! This is the worst. Cameras are always down and if I don't notice it Vivint does not call to advise you!! So what is it that they are monitoring!!!

from Katy, TX | November 27, 2017
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Over Priced For What You Get

I have had my Vivint Smart Home system for nearly 2 years. Most of the equipment hasn’t worked right since day 1 and Vivint charges call out fees to come fix it. So the equipment hasn’t worked properly and I think it’s overpriced. I would not recommend them and I am just riding out my contract.

from Okotoks, | November 22, 2017
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Vivint

Very good system, never had a problem. When speaking with people working for Vivint they have been very helpful and courteous. Have and will continue to recommend Vivint.

from Lawton, OK | November 21, 2017
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I Love My Vivint!

So easy to use Convenient Accurate Great customer service

from Anton, TX | November 18, 2017
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Unhappy Customer

I believe the Vivint equipment is of excellent quality BUT the service after the sale is pathetic!

from Newport News, VA | November 16, 2017
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Do Not Get Their Services

I would not recommmend Vivint. If you ever face financial trouble that causes you to lose your home to foreclosure, like I did, Vivint does not work with you at all. They force you to continue paying for a service you are unable to use (we had to move in with my in-laws), pay thousands of dollars to end your contract, or ask you to find someone to take over your contract. This company has NO empathy for their clients whatsoever. Never enlisting their services again and would NEVER recommend them to anyone.

from Houston, TX | November 16, 2017
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Awesome

I feel 10 times safer in my house with vivint installed. The cameras alert my phone if they detect movement or a visitor. I can pick the time of day, bypass certain sensors, and even arm and disarm my system from my phone.

from Clarksville , TN | November 13, 2017
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Vivint Is The Best

I had ADT for about 12 years did I get any help with anything. Vivint has excellent customer service I called them about a small issue any they were out the next day. The equipment is amazing we purchased a few cameras and we love what we see wit. Thank you Vivint for a piece of mind.

from Virginia Beach , VA | November 10, 2017
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Review

vivint is the best!

from Clearwater, FL | November 09, 2017
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New 2 Way Cameras

bought 2 - 2 way cameras a few months ago and they require so much upload speed of home wifi that you can't hear what is going on in your home. It's choppy and sporadic. The picture is clear but I bought these to use as nanny cams and can't hear a thing.

from Dumas, AR | November 08, 2017
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Home System Alarm

Company has shown excellent service... and customer service has all ways been prompt and reliable.

from Miramar, FL | November 07, 2017
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Good Service, Bad Sales

We love having our system and love having the ability to control everything from our phone. The only issue we had was having the fire alarm being set off, not by the fire we had, but by steam from a hot shower for a sick child. We also did not like the way the sales person was SO pushy. We wanted the system from this company based on family and friend's experiences. However, we did not like that the sales person would not leave when asked the first time.

from Walls, MS | November 06, 2017
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Alarm System

My alarm system has been working well and have had no issues. Great customer service as well.

from Sacramento, CA | November 06, 2017
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Fast Response

There have been a couple times where my alarm has been accidentally set off and Vivint is calling my phone almost immediately to notify me. I am thankful that if it would've been a real deal, they are prompt.

from Elko, NV | November 06, 2017
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Faulty Equipment

I have experienced several issues with the equipment....after 5 months, need to replace thermostat....sometimes the images are not recorded

from Edinburg, TX | November 06, 2017
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Security With Ease.

Vivint allows me to access my home from anywhere and will contact me immediately if there’s a concern. I feel safe in my home and know my teenager is safe when she’s home alone.

from Bayard , NM | November 05, 2017
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Good Product

A very good system I would recommend to everyone.

from Berea, KY | November 04, 2017
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Best Security

I have enjoyed having Vivint secure my home. It gives me great comfort that they have my family and I’s house secured.

from Copperas Cove , TX | November 03, 2017
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Terrible

Don't waste your money on this overpriced system. The customer service horrible. The cameras are a waste of money. I bought a doorbell camera (which you can only have one of) and another camera and they are horrible. The connect on the internet when you are away takes forever to load.

from Wyoming, MI | November 03, 2017
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Survey

We love our service with Vivent, they are always so quick to respond. We have added the doorbell video and love it, especially the two way talk.

from Lemoore, CA | November 03, 2017
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Love It!

I'm so happy to finally have a security system, and the Vivint customer service and installation technician made it painless. I love being able to see who is at my door, or who rang the bell when I am away.

from Georgetown, OH | November 03, 2017
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Quick Response

There is nothing like knowing that someone will monitor my household and contact me through multiple means when something isn't quite right. Each time my system has a burp, Vivint has cordially assisted me. Whether on the phone for support or a service technician in my home, Vivint is there. To me the peace of mind and feeling that I am never alone is quite assuring. I recommend that anyone interested in home security give Vivint a call. You will be happy with the system. It's easy to use.

from Harker Heights, TX | November 03, 2017
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Love It

I feel so safe and so do my kids! Absolutely love Vivint

from Quesnel, | November 02, 2017
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Vivint Review

Still on fence. Having problems with our Nest thermostat. Have a new one on the way. Currently the thermostat jumps to 74 degrees at least once a day. We have never had or wanted that high a temperature requested. We have been please with the response and help of the tech support.

from Thornton, CO | November 01, 2017
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Love Vivint!

I feel safe with my Vivint alarm when we are at home or when we are out and my teenagers stay home alone I have that piece of mind and even better than I can be checking on them on my phone app through the camera. We love having the app on our phones that we can turn on our heater/air conditioner and have our house comfortable by the time we get here. So many great features we are so happy we switched to Vivint!!

from Muleshoe, TX | November 01, 2017
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Love Vivint!

I was a 20yr customer of ADT and switch to Vivint about 5mos ago. It has been one of my best decisions yet. ADT was not offering me all that I have with Vivint for a reasonable cost. Even after my long loyal history with them! Vivint provide me the comfort of security and reliability and responsive customer service. Love my doorbell camera voice feature and door locks! Love Vivint! I would recommend over and over again.

from Baltimore, MD | November 01, 2017
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Great Service

The service is excellent! If you need help, their call center is very good.

from El Paso , TX | November 01, 2017
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A Satisfied Customer

My experience with Vivant has been very satisfying. When assistance was needed, the techs were very knowledgeable and helpful. I would recommend this company for a dependable security system.

from Suffolk , VA | October 31, 2017
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Had Issues

We had many issues with the door sensors. It took numerous phone calls and four tech visits from the end of June to the end of August to resolve the issues.

from Stratford, CT | October 31, 2017
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Missed Expectations

I have had Vivint for several years and have had great service, but last month through auto debit, my account was overcharged several hundred dollars. I have been struggling for the past 3 weeks to receive the monies back for the overcharge but have yet to have this issue resolved. VERY DISAPPOINTING.

from Monett, MO | October 31, 2017
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The Best

The best I have ever had.

from Port St. Lucie, FL | October 31, 2017
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Great Security

We are loving the peace of mind knowing our home is safe and monitored. Thanks

from Midland, TX | October 31, 2017
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Cameras Always Offline...

They're to many problems with their Wi-Fi Cameras are always going off line.

from Adelanto , CA | October 31, 2017
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Simply The Best

State of the art technology at competitive prices. Vivint's service and support staff is friendly and knowledgeable. They go the extra mile making sure that your home security system is operating at peak efficiency which ensures your safety and security around the clock.

from Virginia Beach, VA | October 30, 2017
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Great Service.

What I love about Vivint is that I can control my front door from my cell and the door Bell is a great tool for me when I’m not home.

from Los Angeles, CA | October 30, 2017
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Customer Service

I had some issues with a sensor in my garage. The problem was solved very quickly with the arrival of a vivint technician. Have always been afforded great service in the many years I have been a customer.

from Calgary, | October 30, 2017
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Moderately Happy

Not happy with the camera and what it records. We are happy with the garage and front door lock and the thermostat capabilities. Sometimes we have issues with the doorbell.

from Spring, TX | October 30, 2017
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Awesome

I my very happy with my Vivint smart home

from Stansbury Park, UT | October 30, 2017
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Works Great

We had Vivint installed almost a year ago and it has really made us feel more secure in this constantly changing world. All that was promised has been delivered and more.

from San Antonio, TX | October 30, 2017
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Courteousness Is Everything.

My experience with Vivint has been great. I have not been a longtime customer yet but the level of courteousness that I have received before and after Hurricane Harvey has been outstanding. I have referred a customer already and have talked to others. When a company has customer service representatives that know how to communicate instead of making you feel like you are in an assembly line. I look forward to have a successful relationship with vivint.

from Orange, TX | October 30, 2017
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Great Security System!

The latest technology and user friendly interface makes this the best option for home owners. I can control my system from my smart phone and it's easy to do. I'm continually impressed by the functionality and it's overall performance. Vivent is more than worth the investment to help protect my family and property.

from Marion, OH | October 30, 2017
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Safe

After my divorce, I had Vivint install an alarm system including fire alarm and glass breakage. I feel safe and my home is secure. Thank you!

from Canyon, TX | October 30, 2017
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Greaaat

I absolutely love my new system! When people come over (un-invited) and ring the door bell, I can see exactly who it is and choose not to answer. It helps with making sure my children are safe when I'm at work as I can see/hear everything that is going on. I made a great choice going with Vivint!

from Rochester, NY | October 30, 2017
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No Issues, Easy To Love!

Been a customer for a few months but will be for years to come! Always polite, prompt, courteous and professional!

from Cypress, TX | October 30, 2017
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Best Security

Best security system out there and good price better then adt

from Hummelstown, PA | October 30, 2017
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Satisfaction

Like the promptness and service, quality of follow up and system itself.

from Homestead, FL | October 30, 2017
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Great Security System

We love our Vivint system. Not only does it provide comfort and peace of mind but allows us to do so many things. We are able to control our thermostat and lights with it. We can also add more options in the future if we want.

from Wendell, NC | October 30, 2017
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Love Products

Excellent product. Love the products.

from Montgomery, AL | October 30, 2017
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Exceptional Service And Response

We have had the Vivint system for more than four years now and have always received excellent service from our providers. The Vivint app allows us to keep track of our home while away, and provides us with immediate alerts much faster than the local police or fire authorities can. I would recommend Vivint to anyone who needs a reliable security company.

from Peoria, IL | October 30, 2017
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I Feel Terrible

Camera doesn’t work, locks won’t work, Service rep refuses to come over What a waste of money

from Red Deer, | October 30, 2017
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Vivint

Vivint has been the best purchase I have made. I travel frequently with my job, and my mom and sister are home. Even tho I have 2 large dogs that will bark at anyone who comes on our property, dogs can be given food, or even injured by someone trying to break in. With Vivint, should someone break in, I know the alarm will immediately go off. It will alert police to a break in. Vivint gives me, my mom and sister peace of mind. THANK you Vivint 😊

from Rio Rancho , NM | October 30, 2017
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I See You Can You See Me

I love the ideal of answering the door when I am away

from Laplace, LA | October 30, 2017
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Incredible Service

This was my first time being a Vivint customer and I am amazed on how wonderful the process from purchase to installation was. It was simple and quick. The employees are very friendly. I know I made a great choice joining Vivint.

from La Puente, CA | October 30, 2017
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Vivint

I love Vivint it's an awesome system i have told so many people about you and they love it too!!!

from Burlington , NC | October 30, 2017
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We Feel Safe

We are happy with this security system and the fact that we can see what's going on remotely.

from Anchorage, AK | October 29, 2017
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Love It

Never know a alarm system could do so much till we got Vivint. It so simple to use. We love the features and the phone app.

from Fort Worth , TX | October 29, 2017
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Hopkins House Review

Not as impressed as when we installed it. The video cameras aren't working now and I cannot activate the App on my cell phone. Also we never use Alexia.

from Euless, TX | October 29, 2017
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Safety

It is so great to know that you-all are Johnny on the Spot. I feel so safe all the time.

from Kalispell, MT | October 29, 2017
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Always A Good Partner Against Crime

Vivint has been our safety partner for many years. We appreciate their support and trust their work in providing latest equipment and surveillance. Their response time is adequate. Trusting your security is important, and Vivint is the company to go to.

from Coppell, TX | October 29, 2017
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Easy To Use.

We have only had the security system 2 months. It has been easy to use. Recently the control panel was unresponsive when I tried to change the thermostat from cool to heat. The tech support was excellent and the problem was resolved within an hour.

from Conroe, TX | October 29, 2017
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Trying To Change A Contact Number

Entirely too much holding time on phone, I finally hung up after 31 minutes.

from Big Spring, TX | October 29, 2017
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Regret

I regret getting Vivint as my home security system I have called and complained about the doorbell Camera catching glimps of what it chooses and the indoor camera doing the same thing the sensors are not working and to top it off I can’t cancel because of a contract

from Scott, LA | October 29, 2017
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Not!!!!

Weather it’s their Home Security Systems or Solar...it’s NOT what they Claim. Camera’s never work properly always going off line, and Paying twice as much as w/ADT! As for the SOLAR saving you money! It’s closing me Twice as much on my Utilitie Bills...SUCKS! Can’t wait to throw them out!

from Burlington Twp., NJ | October 29, 2017
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Review

The customer service is just average at assisting the customer.

from Calgary, HI | October 29, 2017
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Love

love my better newer service. the fact that it can be used on i pad or smart phone is just a added bonus. the video door bell is a wonderful added item. The cost is more than worth it for added security.

from Greenville, NC | October 29, 2017
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One Panel

All other alarm company's has two panels, I regret I got the system, when my door bell ring I get a late ring on my phone, because I doesn't have a panel up stair. The cost is high, don't do like I did, check other company's for better price before you have it install.

from Decatur, GA | October 29, 2017
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Not So Hot

I have no problems with the monitoring system however the technologie changes and vivint just isn't keeping up i had to change my garage door opener and now i can't use the phone to open or close it because it is not WI-Fi compatible this is what i wanted especially since my wife and i are both elderly so i ended up with the techs setting up a light in my house which is useless

from Cantonment, FL | October 29, 2017
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Safe And Sound

We are very happy with our Vivint Security system. The ease is what sold us on it, lock the house on the keypad, system is activated, no worries. Tracking on our cell phones adds additional security. The camera at the doorbell and the ability to speak to whomever rings the bell is so much fun, they don't know if I'm home or not. Recently my son rang the doorbell and when I spoke to him, he thought we were home, actually we were in Las Vegas, Nv. We've had other systems, but nothing compares to Vivint.

from Nederland, TX | October 29, 2017
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Not What We Were Expecting, But The Ac Unit And Camera Are Nice Features.

We rarely use the alarm since it is too sensitive and goes off from shadows or lights from passing cars. The mobile AC unit and doorbell camera are what has made it worth it.

from Madera, CA | October 29, 2017
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Have Had Only One Issue

The alarm system and it’s other security options are great and very convenient. Customer service has been helpful, however I have had difficulty with getting some billing issues taken care of. I have been told that they were taken care of to only find the same charge the following month on my bill. Other than this I have been very pleased with Vivint and their services.

from Lafayette, LA | October 29, 2017
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Vivint Is The Best Security Service.

I have had Vivint home security for about a year now. When the service man came to install, he was very professional and went into great detail on how everything worked. I get a better nights sleep knowing our home is secured by Vivint. Our dog was left inside one afternoon and set off the alarm, Vivint was quick on notifying us of the problem and made sure everything was okay. I would recommend every person I know to get Vivint for their home or business.

from Amarillo , TX | October 29, 2017
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Safe And Secure!

Since we have put Vivint in our house, we feel very safe and secure. Our children have placed Vivint in their houses, also. So when we are gone or even at home, if there is a problem, we will receive help right away.

from Lubbock, TX | October 29, 2017
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Unhappy

I have had nothing but problems with our overhead door censor for the last year, a Tech cam out last weekend an claimed to fix it, it is still not working, so frustrated and tired. Have ha the system for 6 years and the last year has been ridiculous

from Englewood, CO | October 28, 2017
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Very Professional!

The entire process, from receiving a quote, to final installation, was very comfortable with a feeling of confidence that Vivint was the right choice!

from Edmonton , | October 28, 2017
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Great

Vivint is great from top to bottom. From sales, installation to tech support.

from Mililani, HI | October 28, 2017
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Great System

Really like our Vivint security system.

from Cherokee , OK | October 28, 2017
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Home Security Advanager

I've experienced the best home security in my life, I call ADT,they don't even do doorbell Camera,I didn't even bother to ask any more, the ball stop there, I'm enjoying my services and will continue to enjoy them because I'm not leaving Vivint😉

from Bronx, NY | October 28, 2017
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Not Overly Content

We have been with this company for some time. We were upgraded a year ago and it has not been the same. First the install left a pile of cut wiring in our furnace room. One of the wires cut was our prone line. It took sometime to get the problem resolved due to their poor customer service. They are VERY hard to get in touch with over the phone. Now the system is working but lately it is sending me messages that it is detecting motion from the sensors while the system is off and we are home. I tried a few times to call but get a loop in their phone system so I have given up. One day when I have nothing to I may try again. We

from Calgary, | October 28, 2017
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Good Response Time

I have been very pleased with the response time each time I have accidently set off the alarm. The responders have been very cautious.

from Austin, TX | October 28, 2017
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Great Security Service

Great Service! I love that someone can be reached at all times of the day to answer questions when they arise.

from Edison, NJ | October 28, 2017
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Best Yet!

Installation efficient. Service excellent. (I dropped something in the early dawn hours which set off the glass breakage alarm. I did not associate my dropping a piece of jewelry with the alarm, so I was scared when the alarm sounded. Vivint called me immediately. I ask them to stay on open line until I could check each room. They did as I asked. I could detect nothing unusual, and in talking with the service lady, I remembered dropping my bracelet on the tile floor. ) I appreciated her service and felt relieved. The front door combination lock is oh, so good, in many ways! The $$ value for what is received is very fair, in my opinion. I highly recommend Vivint.

from Richmond, TX | October 28, 2017
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Service

Your service has been great. I can say every time I have called the person helping me was great and the guy that came out.

from Tipton, OK | October 28, 2017
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Bad Customer Service

They charged me fo a part I returned to them. When I called they said to give then a couple of weeks. It’s been over a month and still no refund. The system messed with our air conditioner and it took three weeks in June( hot time of the year) to get it fixed. Customer service was nice to start with but quickly became ugly to me.

from Fort Worth, TX | October 28, 2017
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Service

The quality of customer service is one of the finest. Product and knowledge provided is superb. Great customer satisfaction, from install to support after installation.

from Lancaster , CA | October 28, 2017
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Great Product!

We love our Vivint system. The doorbell camera is great for knowing when packages are delivered.

from Little Elm, TX | October 28, 2017
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The Best

Vivint is the best investment I made in my home. The comfort of knowing that I am well-secured is a great feeling home and away. I accidentally set off my alarm a couple of times and received a quick call from Vivint operators who responded right away. Just awesome.....

from Reno, NV | October 28, 2017
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Safe And At Ease

I have Vivint as my alarm system. I love that if the alarm is set off a real live person speaks with me to insure that I am safe in my home. If I am not at the house the rapidness of their response is immediate. I never go to bed without setting my alarm and if there is a power outage I am not woken up my alarm frightening me. My previous company became so lax that their wasn't even a response when the alarm went off. (Slomin's Shield). Vivint is worth every penny of the monthly cost.

from Pennsauken, NJ | October 28, 2017
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Peace Of Mind

With Vivint, I have peace of mind seeing and knowing my home is secure.

from Palmetto , LA | October 28, 2017
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Great Product

Love this product. Very up to date and easy to use.

from Fort Worth, TX | October 28, 2017
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Best Security System In The World!

My family feels safe, secure, and unworried when we aren't home.

from Huntington Station, NY | October 28, 2017
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Vivint Security System

A very happy to have this system it’s very easy to use for me and my family. With this security system i feel comfortable to know that am secure when in and out of the house. It also alerts me immeDiTely when there is suspicion of something. The customer service is an excellent department they help you with courtesy and respect. They also call you immeadiately if your alarm goes off. With that am happy to have Vivint system. I need to upgrade to the camera.

from North Las Vegas, NV | October 28, 2017
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Mute Buttons

The systems needs separate mute buttons. One for the panel and one for the front door. At night, when you want to go outside to smoke, take out the dog, etc, we can remove the sound but when we come back inside and set the sound, the alarm goes off and wakes everybody up

from Laredo, TX | October 28, 2017
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Feeling So Safe And Satisfied

The beauty of it all you can capture your home activity away from home as well as review who was at your home while you're away

from Garfield, OH | October 28, 2017
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System Works Great

Replaced our old system with Vivint, much operates much better than our previous system with many more alerts.

from Canton, MI | October 28, 2017
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Thank You So Much

The system works flawlessly. It is everything advertised. My other half and I feel very safe. THANK YOU!!!

from Bellingham, WA | October 28, 2017
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Best Service And Advance Technology

I have one of the experience services with Vivint and their technology is advance. Keep Up Vivint

from Pleasant Hill, CA | October 28, 2017
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Skypanel

I've had Vivent for about six months. I'm really happy with the alarm features. Once Vivent goes to an Ethernet connected panel it will put them on top with a wireless system.

from Beaumont, CA | October 28, 2017
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Unique

Honestly Vivint is a unique, is our mecanical Angel, this company provides an exellent costumer service, is a company that you can trust, that you can trust that family. I am very blessed on having Vivint as my house alarm. Thank you.

from Las Vegas , NV | October 28, 2017
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Great Security System

I like the way the system works. It is easy to use and help to keep my house secured. Many people have asked me about the system and I told them some of the features. I like my system and the price for monitoring my house is also an advantage to me because I am on a fixed income .

from Columbia, SC | October 28, 2017
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Great System

If you want a dependable security system go with Vivint.

from Holly Ridge, NC | October 28, 2017
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Great Service

Great customer service

from Rycroft , | October 28, 2017
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Best Home Security

Love our vivint security system. And there response time is amazing. Can't imagine our home with out it. Best decision we made

from Lamesa, TX | October 28, 2017
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Like Vivint.

would give Vivint a five because I fine it easy to work.

from Peoria, IL | October 28, 2017
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Problem Fixed

Vivint services are great! We’re very pleased with the service. We had an issue that lasted longer than we would have liked it to last because we were unprotected the entire time, but we were finally able to resolve it after a technician was called out. Thanks Vivint for finally fixing the issue.

from Del Valle , TX | October 28, 2017
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Great

I love how they handle things in a timely manner and are so nice. Never had an issue with them and the one time I had an issue with my system they handled it ASAP! I WOULD RECOMMEND THEM TO ANYONE.

from Oxford, NC | October 28, 2017
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Very Good

Very good

from Homestead, FL | October 28, 2017
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Review

I have had ADT and a locale alarm company in the past. However, my Vivint system is by far my favorite and most cost effective. I don’t think I’ll be shopping for another system anytime soon.

from Harrodsburg, KY | October 28, 2017
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Dissatisfied

I have had Vivint since July 4,2017. I have had nothing but problems since after 2 weeks when they downloaded new software.. I have had problems with the cameras every since. I have had 6 tech visits and innumerable times on the phone with tech support.

from Daingerfield, TX | October 28, 2017
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Pretty Good

we expected the app to be more stable. We would not recommend Vivint to anyone. We are stuck with a system that we wouldn’t want anyone syycknkce js n

from Chestermere, AL | October 27, 2017
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Great Service

I love having Vivint! Having cameras and motion sensors helps me know my home is secure when I’m gone. If I’m out of town I can still check on my dogs and the house through the app on my phone and it helps me relax. Every time I’ve called customer service, I have always spoken with helpful representatives who are always so nice and genuinely care about me and my issues.

from Madison, MS | October 27, 2017
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Love It!

One of the Best purchases I’ve ever made!! It’s a blessing to know that our home and valuables are safe and secure while I’m at work, on vacation or just simply away for a few hours. I’ve told my family & friends all about Vivint!

from Salisbury , MD | October 27, 2017
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Safe Living

the system once installed was very effective in all areas of safety in the home. The only problem is some info request were not answered timely and we had to ask more than once to get answer requested. Overall this is a good system easy to work with.

from Blytheville, AR | October 27, 2017
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Best There Is

A+ customer service and support

from Byng, OK | October 27, 2017
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Excellent

I had ADT and had bad experiences all the time (false alarms). Since I switched to Vivint any false alarm was addressed and fixed promptly. I feel safe knowing Vivint is always fast at responding (even when it is my error). I will recommend Vivint to anyone I know.

from Evans, CO | October 27, 2017
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Best Ever

Vivent has served us for four years now. We have been very pleased with our product. Even false alarms have been handled very professionally. On more than one occasion they have dispatched the paramedics for us. The only thing we believe would enhance their product is to provide a gps monitor to dispatch the paramedics. Our current monitor only works around the house.

from Ponca City, OK | October 27, 2017
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Great Customer Support.

Everything is okay but my cameras seem to go out a lot. When I call customer care they are very helpful. Once they straighten out the camera problem everything would be great.

from Philadelphia, PA | October 27, 2017
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Vivint

Love the keyless entry amd smart thermostat. I just need to figure out how to get my dog to not set off the motion sensors.

from Akron, OH | October 27, 2017
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Safe

As a previous Vivint customer I knew I could feel safe and comfortable with this system; I especially like the doorbell camera. I am fortunate to have this system in my area.

from Wake Forest , NC | October 27, 2017
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My Home Security

Vivnit is very responsive, customer service is great and the system is untrusive.

from Conway, AR | October 27, 2017
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Home Watch

Since I have had Vivint Installed we feel safer from intrusion. I was able that a package was not delivered to my home as stated. I was lucky the family where it was delivered brought it to me later that day.

from San Antonio, TX | October 27, 2017
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Support

The Person whom help me when the alarm went off was wonderful

from Perris, CA | October 27, 2017
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Very Dissatisfied!

Nothing but connectivity issues! I don't recommend wireless. Had a hard wired PSSI system for 5 years at last home. 100% reliability! Zero problems! Wasn't stuck in a contract either!

from Matthews , MO | October 27, 2017
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Amazing

We love Vivint. Makes us feel so safe. Especially when the grand kids spend the night. We recommend Vivint all the time to family and friends.

from Amarillo, TX | October 27, 2017
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Home Security

Love our system! Easy to use and great support when we needed help. We really like the built in camera system in the door bell because we're able to hear and see who is at the door no matter where we are.

from Sun Prairie, WI | October 27, 2017
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No Place Like Home

Overall I am pleased with Vivint. They are quick and have excellent customer service. I love my cameras and they are always there to help me if I need them. Home is where the heart is and I feel secure with them being my alarm provider.

from Millington, TN | October 27, 2017
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Vivint Alarm Review

Very easy to use, safe. excellent service

from Pittsburgh, PA | October 27, 2017
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Outstandingly Progressive

I have been a customer for years. Vivint to me sparked the technological progressiveness in home security. Install is quick and the panel is very user friendly. What is most impressive is the peace of mind that Vivint gives me and my family in knowing my home and property are secure. I can check on my home anytime I want and noone can come to my door without me knowing it, OUTSTANDING! Vivint to me, is the tip of the spear with home security and customer service is unmatched. That You Vivint for being my eyes and ears when I'm away and for giving me a peace of mind.God Bless You!

from San Atonio, TX | October 27, 2017
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Great System

I really like our security system by Vivint. Wonderful company!

from Saginaw, TX | October 27, 2017
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Great

Great service

from Albuquerque, NM | October 27, 2017
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Good

Company is cery reliable, great customer service, and friendly staff. Should have a more competitive pricing.

from Houston , TX | October 27, 2017
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Very Fast

if something is not right they call you on the spot or my cell phone I did not have that with our other provider i love the fact when any of my doors are open it will let me know. And at night I know that Vivnt has my home and me safe. And my home is safe Day & night .Thank You

from Maple Hts, OH | October 27, 2017
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Great Customer Service

My family and I love Vivint. We can call Customer Service and speak with a representative. We had codes on our keypad that we could not clear; they tried to find a solution for us over the telephone and we ended up getting a new keypad. A technician came out to our home and installed it at no extra charge. That is great customer service

from San Antonio, TX | October 27, 2017
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Security

Vivint hives me a sense of security, since my wife is disabled, I can leave her alone without fear of her falling or having problems and having assistance available right now. I have used it a couple times in the past.

from Boise, ID | October 27, 2017
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Great Service

Always there, feel safe, ready to help

from Cordova, TN | October 27, 2017
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They Are Great

I have had Vivint now for about 6 years, they come when I need help, my neighbors have been robbed I give them the Vivint information and 1 or 2 sigined up as well. I feel very safe and the orange sign makes people think twice on attacking my home.

from Volcano, HI | October 27, 2017
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Not Worth The Money

Not worth the money with all the new technology out today

from Meridian, ID | October 27, 2017
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Excellent!

This service is great. The customer service reps are helpful and knowledgeable. I have recommended Vivint to several friends and family members, and they love it too!

from Decatur, AL | October 27, 2017
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A Great Value

It's a great home automation service you can't get anywhere else!

from Winnipeg , | October 27, 2017
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System Works Great.

The system does work great. The only reason it was not 5 stars is because once you get it there is no way to cancel without paying a lot of money. The thermostat seems to always want to go into the smart setting as well.

from Whisper River Estates, | October 27, 2017
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Happy Customer

Security response has been consistently quick and efficient. Agents have also been courteous. Equipment has worked without a single failure for three years. System is easily expandable, with Vivint help, or DIY.

from Joplin, MO | October 27, 2017
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No Problems

Even though we have had our security over 3 in a half months we can honestly say we feel more safe and know it's always working because of all the feed we get when cars pass by. When we go bed I think we relax a lot more knowing that if anything happens the alarm is very loud and not easy to ignore, but all around we haven't had any problems with Vivint and they keep your privacy very secure and require a couple of steps before giving you any details which I like a lot. In saying that I don't think I'll ever want a different security company because Vivint makes sure you're safe at all times.

from Amarillo, TX | October 27, 2017
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Love My Security System

My Vivint System is convenient and affordable, I'm in love with being able to answer and talk to anyone at my door via my cell phone when away from home. I no longer have to run back downstairs to set the alarm at night if I forget I can set by my cell phone.

from Las Vegas, NV | October 27, 2017
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Dependendable And Easy

This home security system is so easy to program and use. When I've had questions or concerns, they've been addressed instantly. I would recommend this service to anyone.

from Escondido, CA | October 27, 2017
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Great

I haven't had any problems with this system. It works great.

from Lamesa, TX | October 27, 2017
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Awesome

Service and equipment through Vivint has been awesome!!!! We have Alexa and it works perfectly through that!

from Dothan, AL | October 27, 2017
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Helpful

I have had my system for now 6 months. It's very helpful when family and friends come to visit and make my family fill secure. No keys needed with 360 degree area monitor covage. We have 4 friends that now have Vivint as there home security system.

from Hinesville, GA | October 27, 2017
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Always Excellent Service

We have had excellent service from every level at Vivint since we began using their service in 2010.

from Cardston, | October 27, 2017
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Satisfaction

When I call, regardless of the reason, the customer service department always is friendly and most helpful. In not time at all I am able to get a resolution to the system problem or an error I may notice in my billing. Also, any time there is a problem that sets off the alarm system, the response from Vivint is IMMEDIATE. Couldn't be more satisfied.

from Wasilla, AK | October 27, 2017
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With My Family

I am traveling all over the world and I am connected to my family, knowing that my family is fine day and night 24/7, a feeling I take everywhere I go money can't buy.

from Sparks , NV | October 27, 2017
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Awesome Customer Service

Vivint has the best customer service. I feel so safe and cared about. When the alarm is triggered , almost immediately a voice comes out of the panel to make sure my family and I are ok. I know if anything ever happens Vivint is going to be the first line of help.

from Montgomery, AL | October 27, 2017
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Best I Have Ever Had. Peace Of Mind Always

Having the alarm in has given me such a peace of mind about security that I have never had when at home and away. Now that I am alone that voice on the alarm telling me a door or window is being opened is comforting. Easy to deal with when there is a problem.

from Osgoode, Ontario, Canada, | October 27, 2017
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Feel More Secure.

We love our Vivint Smart Home Security system. We tell everyone about it and show how great our camera views our. I finally fell so secure when I'm home alone knowing Vivint is there watching and protecting me. Vivint is my Personal Watchdog.

from Taylor, MT | October 27, 2017
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Excellent Service

I have been a custom for Vivint for many years they are excellent in services. Vivint keeps the great job that you are doing.

from Laredo, TX | October 27, 2017
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Vivint

Wonderful service

from Columbus , OH | October 27, 2017
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Great Service!

I have been using Vivint for almost 3 years and it has been great! Very quick response when there was a smoke incident, it was just burnt toast but it still gives me peace of mind knowing they respond very quickly.

from Warren, | October 27, 2017
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I Love Vivint

I love vivint. We have a daughter who works and go to school. 0We have peace of mind when we see her car in our parking lot after her school and work. Even we're at work, and she's not calling us, we just check our phone.

from Gresham, OR | October 27, 2017
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Perfect Secured System

I love it! It is easy to used, we always have a very pront response. The customer service is great when they call you to verify they are very polite and helpful. I am very happy with them and I always recommended to my family and friends.

from West Jordan, UT | October 27, 2017
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Great !!!

I am very pleased with Vivint !!! They are always right on top of every situation ! Very professional and polite ! Always knowledgeable about the equipment and service !!! Great Company !!!

from Gillette , WY | October 27, 2017
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Good Quality

We love our home security system through Vivint. It’s super convenient to control the panel from our phone, and we have even added automated lights in the mix. I’d recommend Vivint to anyone tech savvy.

from Athens, AL | October 27, 2017
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Peace Of Mind

I like that when it is all said and one, the equipment is mine to keep. The app is easy to use. The doorbell camera is so convenient and the additional equipment gives me peace of mind.

from Horn Lake, MS | October 27, 2017
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Service

Though I am a fairly new customer I have received 10X the service from Vivint than I got with my other alarm company after three(3) years. Great company.

from Big Spring, TX | October 27, 2017
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Peace Of Mind

Since purchasing our Vivint Home Security system, we have been extremely pleased with the comfort and peace of mind we feel when we leave our home. Cameras, door sensors, and noise registers allow us to feel utterly protected if anyone was to try to invade our property.

from Amarillo, TX | October 27, 2017
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Vivint

The customer service is ok. But it seems like there is always something wrong with system. Had system about 2 months and been on the phone with customer service several times. Now I know how to fix most issues myself. Shouldn’t have to fix issues weekly.

from Amarillo, TX | October 27, 2017
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Need Cameras

Everything is good just need cameras for outside to record if anything is being stolen outside.

from Midland, TX | October 27, 2017
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Excelklant

I have used vivant for a very very long time and its always been an excellent service

from Pueblo, CO | October 27, 2017
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Great Quality

love the quality of the doorbell camera and the external security camera recently installed at our house.

from Lloydminster, | October 27, 2017
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Vivint Is Great.

I feel a lot more comfortable in my home with vivint. My boyfriend works out of town a lot so it gives us both piece of mind. Sometimes when we come home late the doorbell camera doesn't register that someone is approaching even though we turned up our sensitivity. But other then that it's been great.

from Calgary, AL | October 27, 2017
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Cutting Edge Tech And Super Reliable

We love our Vivint home security system! Not only does it monitor EVERYTHING, but I can remotely arm and unlock my house from my phone, I can go running without having to carry my keys since my door can be opened with a key pad and we received extreme weather updates that were invaluable to us as we were hit by Hurricane Harvey. And it’s very affordable - I’ve got friends who are paying more for less. I’d recommend Vivint to anyone!

from League City, TX | October 27, 2017
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Problems

I’ve been having issues with my security system every since I switch. Can’t wait until contract period is over!

from Red Oak, TX | October 27, 2017
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Amazen Vivint

No alarm can better than vivint. Its the best eady to operate even my 88 year old husband can operztd it. Wonderful

from Marion, TX | October 27, 2017
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Protection

I love my Vivint home security system. Love being able to see who rings my bell with the camera system as well as the response time from Vivint (had a few false alarms unfortunately). Thankfully the smoke/fire alarm has not been needed but having that piece of mind is a relief to me and my family. I highly recommend Vivint Home Security

from Stratford, CT | October 27, 2017
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Safety Is My High Priority Vivint Gives Me That!

I have had Vivint for several years now. They are great with their responses. They are so friendly and having their sign in my front yard is great. All the options have worked GREAT! I would recommend them to everyone. I feel so much safer in so many ways. GREAT COMPANY AT A WONDERFUL PRICE!

from Weatherford , TX | October 27, 2017
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Gesa

I’ve had a good experience with Vivint since I was introduce to this new security system where I Live.I feel comfortable with it,they respond quickly and I do not need to wait for a phone call to make sure that I’m ok.Good customer service so far. Thank you

from Miami , FL | October 27, 2017
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Unsatisfied Customer

Half the time the doorbell camera and doorbell are not working. The system stays offline too much.

from Richmond, VA | October 27, 2017
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Great

Vivint is a great system. I feel safe with it and I don't worry about my home when I'm away. I will be upgrading my system to add camera's to it

from Fresno, CA | October 27, 2017
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Almost Perfect System

Customer service is very friendly, but it is hard to get through to them. I am truly satisfied with the service provided. System is easy to use.

from Austin, TX | October 27, 2017
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Peace If Mind

Have been a faithful customer for 5 years, and I love the peace of mind that Vivint brings. I just wish that they would do away with the useless prompts and connect with a live person who is there to help each and every time that I need to call to resolve the hundreds of problems that we have had with the system over the years.

from Grand Junction, CO | October 27, 2017
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Upgrade Camera Timers

I wish you’d extend the timing on the camera recordings, headlights set off my driveway camera and by the time they turn I can’t see the car or anything else

from Bakersfield, CA | October 27, 2017
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Praise For Vivint

Nothing but praise for Vivint, spot on it if my alarm goes off

from Columbus, GA | October 27, 2017
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Great At First But Not Now

Vivint was great when we first signed up for service and everything was installed for the first 3 years. Then we moved and it’s been a pain ever since! Techincal support is a 50/50 shot if you’ll get someone nice/helpful, our panel keeps freezing on reboot, and long waits for tech’s to come out and fix system. Cannot wait till our contract is completed in March! Will be cancelling our service and look for other providers!!

from Midland, TX | October 27, 2017
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Love Them!!

They have always been kind and respectful!! They all sound like they have smiles in their faces. Love that!!

from The Colony, TX | October 27, 2017
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Very Good Service

From the beginning, we have had nothing but great customer service and quick response time. We love the app, works great!

from Sacramento, CA | October 27, 2017
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Secure

Vivint has proven to be very customer oriented and concerned with my needs. Fortunately there have been no emergencies in the past 3 years. There have been accidental false alarms and they responded in just moments. An issue with the camera came up and their service representative did a great job of getting everything back on line correctly. (The camera was off because I changed wifi password and did not make adjustments to the system.) I am very happy with Vivint.

from Grants, NM | October 27, 2017
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Good Product, Lacking Service

The Vivint system has quality hardware, but the service side is lacking. I installed their equipment in a new home and have had five service calls to install different components and get the equipment to link to the system. A typical service visit lasts 3-5 hours and sometimes the issue is resolved and sometimes it is not. I have added equipment, requiring an additional visit, and while the service tech is present, I ask them to fix an issue which leads to another problem, requiring another service visit as they don't know why it is not working. The functionality of the service is nice as I can record and view the different cameras from my phone.

from Dallas, TX | October 27, 2017
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Vivint

The company provides very good and quick service. I like their service, but their monthly rates are high compared to other services available.

from Longview, TX | October 27, 2017
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Good Service

Customer service people were very nice and helped me with my problem quickly.

from Central Islip, NY | October 27, 2017
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Awesome Sauce

It has been a wonderful experience using Vivint for our home security system. They have top notch technicians that are very informative on their equipment. I would highly recommend using them for that piece of mind that you get knowing home is safe while away. Sincerely,

from Lubbock, TX | October 27, 2017
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Great Service

I was originally an ADT customer but when I found out the benefits of Vivint I switched coverage. Their service department keeps me feeling secure in my home

from Colorado Springs, CO | October 27, 2017
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Great System

Vivint is a great system. Have had virtually no problems with it. Love it. Everyone should have Vivint in their home. Love it. Thank you

from Raton, NM | October 27, 2017
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Security And Convenience!

We have been very pleased with our Vivint products after having it installed for over 2 years. I really love the convenience of having all the controls tied into the mobile app. There have been some cases where the software can be a little buggy, like occasionally the sensors will say that the doors aren't locked when they really are, and things like that. Overall, we have been happy with the performance. The customer service is great. The few times we have had false alarms, I was thoroughly impressed with how quick the response times were. I would recommend Vivint for anybody looking for smart-home automation and security.

from Dothan, AL | October 27, 2017
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Best In Class

For close to 3 years, Vivint has been our home security system. The only problem we ever had was when our electricity went off due to a storm in the area and I had to call for the system to be reset. My husband loves the app on his smart phone so that he can see who comes and goes when we are away.

from Sherman, TX | October 27, 2017
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Good, But Could Be Better

System works well. However, doorbell camera is too sensitive, causing frequent false notifications when wind blows tree limbs or loud vehicles pass in front of property.

from Clarksville, TN | October 27, 2017
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My Vivint

I have had my Vivint Home Security system since June of 2016. It works wonderful. I have an app on my phone where I can control my system and monitor it 24/7. I have a Zwave lock on my front door that also controlled from my phone. It allows me to give access to someone at any time as I choose. Whenever I have called Vivint with an issue they have guided me through trouble shooting quickly & efficiently. I would highly recommend Vivint Home Security system to anyone looking to enhance the safety of their home and protect their loved ones.

from Stockton, CA | October 27, 2017
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Customer Service

I have really enjoyed the service of the company.

from Deridder, LA | October 27, 2017
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Feel So Safe W Vivint

I originally got this alarm system installed due to an attack on myself last year.and was almost killed, not to mention the affordability especially being on disability is one of the best prices u can imagine. I've felt so safe n secure ever since my system was installed. Recently the man who attacked me was released from jail n I heard he was around mmy home recently, but I don't feel scared at all bc w vivint I know that I can rely on the company to monitor me n my home in case of an emergency. It's so easy to use and very efficient. Ty vivint for giving me freedom again... N to feel secure...

from Philadelphia, PA | October 27, 2017
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Worthless

Vivint is the worst place to get an alarm system from. Way way way overpriced and the parts always fail and they wanna charge a bank full of money just to show up and look at it. It's all about obama to them and I hate him! When my contract is up I WILL NOT return and I will tell my friends the same!

from Sand Springs , OK | October 27, 2017
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Vivint Is The One

Vivint is the best security system to have. It's easy, simple and the technicians are very knowledgeable about the system. If you have a problem customer service is right on top of it. Also if your alarm goes off for whatever reason whether it's real or false the company is calling you and letting you know that something is going on because your alarm is going off. When your battery gets low they will call and let you know to check it and they will walk you through it. I just told my neighbor about Vivint and shared my experiences with her. Vivint in my book is great and number one! Thanks Vivint!

from Florissant, MO | October 27, 2017
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Awesome!

Love every aspect of my system, great functionality,ease-of-use and quick, expert customer service support!! Highly recommend Vivint!!

from Beaumont, OH | October 27, 2017
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Still Has Some Kinks

There are several technical things that could be innovated with the new Vivint system number one a longer view of your camera outside it's 30 seconds it should be it could be longer. Once it gets dark outside it's difficult to see what's going on out there the grainy dark features does not help therefore it's almost useless

from Williamsburg, VA | October 27, 2017
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Poor Customer Service

I contacted the Support number on last night and the representative wasn’t very professional, spoke to me as if I was an IT specialist and told me that it was my problem, and I was contracted till 2020, to which I have no problem canceling this service and getting a new carrier. I didn’t get his name, but I would suggest that there is an Opportunity to make improvements in handling paying customers.

from Montgomery , AL | October 27, 2017
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Great Comany

I am happy with Vivint. I decided to renew my contract with them. I have not had any issues with them, they have great customer service,equiptment seems to work good, and I feel safe knowing that I have that extra protection for my home and family. Thankfully, I have never had to use it for what is for, so i can not rate it on that aspect, but so far so good.

from Jefferson City, MO | October 27, 2017
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Great Alarm System

I love our Vivint alarm system! It does everything I need it to do and makes me feel safe!

from Natchez, MS | October 27, 2017
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Vivint

I like the cameras that we have inside the home. The ease of watching from our cell phones is really great. Being able to control the system from our phones is really convenient. The alarms on the home bring a lot of security to our home as well.

from Forney, TX | October 27, 2017
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Service And Technical

I really love the service however the doorbell camera can be iffy from sometimes say video error or unavailable and sometimes visibility not as clear...otherwise i love it!

from St Louis, MO | October 27, 2017
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My System

I live alone and I feel secure in my home with this security system.

from Wilmer, AL | October 27, 2017
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Great Customer Service

Had an issue with one of my wireless cameras not registering for live view. The rep that spoke to me handled the trouble shutting and helped me resolve the issue quickly.

from Baltimore, MD | October 27, 2017
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Phone In Customer Service

I recently had my front doorbell camera go out and it wasn't communicating to my console. After running thru the troubleshooting I had to call in for customer service help. The person I talked to was very helpful and pleasant to talk to. He showed tremendous patientce and understanding. I wish I could remember his name to give him the proper accolades.

from Nacogdoches, TX | October 27, 2017
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Customer Service

Great customer service, all around. Prompt on false alarms and very understanding. App is wonderful and easy to use.

from Katy, TX | October 27, 2017
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Great Service

Easy to use. Great customer service.

from Boise, ID | October 27, 2017
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Great Service

I have used them for several years now. No problems and great customer service. No complaints.

from Seminary, MS | October 27, 2017
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Safety And Service

We have had Vivint in our home for about 8 years. We had an armed robbery and since then have used Vivant services. In these years of service Vivant has never failed us, the customer service is outstanding, walking us through necessary resettings or sending a tech to make the repairs. We couldn’t be more pleased with a security system. They are more reasonably priced than other services and their customer friendly spirit is far above the others.

from Houston, TX | October 27, 2017
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Vivint Is The Best Alarm System

There System & Cameras are great We feel very protected have them as our Security Service. I have had ADT & Vivint is much better quality service

from Evansville , IN | October 27, 2017
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Safe And Sound

Since installed in my home i can my family sleep soundly at nights and I feel safe and protected all day long. My family loves it

from Windsor Mill, MD | October 27, 2017
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Security

Thanks to Vivint i Feel safe in my home

from Ranson, WV | October 27, 2017
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Best Home Alarm System

we had have other alarms systems in our house, but Vivint is the best. First everything is easy to monitor when you are not home from your cellphone or IPad especially when you in a different state on vacation. The employees and installers are great and so helpful when you need assistance. Been with Vivint over six years and will never change. We feel very safe when we are home or away. Keep up the great job Thank you.

from Shirley, NY | October 27, 2017
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Vivint Is Awesome

Our Vivint Security System is great, it definitely makes us feel safe. The security system lowered our home owners insurance and our smart thermostat definitely saved us money on heating/cooling bills! We have 2 cats and have had a few false alarms but can always check the activity to see if the doors have been opened before disarming.

from Akron, OH | October 27, 2017
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Safe Family Home

I have had VIVINT security in my home since 2007. I feel safe for me and my family that when we are away our home is watched over with care. Recently upgraded my system with the new panel and also security camera so I am able to look after my mom who is in her 80’s and has difficulty with walking. I truly love my system and would never switch to anything else.

from West Orange, NJ | October 27, 2017
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Faulty Equipment

I've had this alarm for 5 months and it still isn't working correctly. My front door lock would arbitrarily unlock itself, smoke detector not communicating, and cameras that records squirrels in my yard but not humans. Now they are forcing me to buy out my contract even though their equipment doesn't do what I'm paying for. I will definitely be switching to another system as soon as possible.

from Haledon , NJ | October 27, 2017
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Excellent

Couldn’t ask for a better system to watch my home when there and away. I love the ease of use from my phone to my home. I’d recommend it to anyone.

from Jefferson City, MO | October 27, 2017
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Vivant Doorbell

I purchased the doorbell recently and it's great. The customer service rep made the whole process easy - from product inquiry to installation. In 2 days, I had a new doorbell with camera and Mic.

from Bronx, NY | October 27, 2017
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Satisfied!

We changed outlr alarm system to Vivint because they offered the best deal for a wireless system. Anytime we have a problem, we always get a satisfactory solution. Customer service is excellent and every technician we had always gIves us satisfactory service. We highly recommend Vivint!

from Glendale, NY | October 27, 2017
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Secured

We are very satisfied with Vivant. Response time is outstanding, the panel is easy to learn and the service team is fast as after a storm our garage door remote had a problem, possibly from a power surge. They had it replaced in 2 days. I would recommend Vivant to anyone that has it available in their area. Intact I already have.

from Wellington , FL | October 27, 2017
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Peace Of Mind

Being able to keep an eye on our house with the doorbell camera when we have to be away has given me a lot of peace of mind that everything is okay at home! This system works wonderfully, and the service personnel are exceptional!

from Parachute, CO | October 27, 2017
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Vivint Review

When we first had our Vivint smart home system installed all was well. We had zero issues for the first few months. Then one day our doorbell camera stopped working. I contacted the people who installed the system and was told it would be fixed promptly. Fast forward 3 months and it still has not been fixed. All in all, the system is great when it works. But be prepared to wait a ridiculous amount of time if something stops working all while still paying the full amount for supposed working equipment.

from Rincon, GA | October 27, 2017
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Love Vivint

Have had Vivint for over 6 months and Love it. Can see people when theycome to my front door whether I am home or at work. Was running late and was able to unlock the front door for my granddaughter to get in the house so she did not have to stay outside until I got home, and did it all with my phone. Love vivint. I even monitor the temperature of mu home.

from Uniontown, OH | October 27, 2017
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Your System Or Your Product Does Not Work.

I really thought this was going to be a wonderful thing, I could keep a look out not only for my child but my home also. I've had more problems with the cameras going off line every other day, on top because your Wi-Fi doesn't work. Then you wanted t ok blame it on me & then blame it on my Wi-Fi which had nothing to do with the fact that your services are not good products. Stop with the blame game and that some responsibility about your company.

from Adelanto , CA | October 27, 2017
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Vivint Works

System cameras are awesome. They work flawlessly and come back online after power outages. The iPhone App is the best part, since I’m always in touch. I have used the inside cameras to communicate with visitors from my home in Germany. Vivint was the best choice for me.

from Ormond Beach, FL | October 27, 2017
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Love Vivint!

I love my Vivint alarm system. The customer service is great! I would highly recommend it for your family safety.

from Anchorage , AK | October 27, 2017
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Awesome!

Great service and products! Staff does an outstanding job!

from Kahului, HI | October 27, 2017
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Happy Camper

The service we have received has been excellent. I was so impressed with the installer. Courteous friendly and clean. I really like the equipment. And the convince of having the system. I would recommend to anyone. I have recommended it to several.

from Lexington , KY | October 27, 2017
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Security System

Overall I satisfied with my security.

from Oakland , CA | October 27, 2017
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Love Vivint

It’s nice to know my home is protected while we’re at work, out of town or even asleep... the Vivint app is great too, I always know what’s going on at my house with the camera feed. The customer service has been great too! I would definitely recommend Vivint to anyone that is looking to secure their home.

from San Diego , TX | October 27, 2017
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Great System

The system is very reliable and high tech. The doorbell camera with microphone is awesome! Visitors don't know if you are home are not but you can see and speak with them even if you are away. It is so impressive to others. I love the notification bell when someone is at the door and they have no idea you can see them. I highly recommend vivint.

from San Antonio, TX | October 27, 2017
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Thank You Vivint

So happy to have the Vivint system in my home and in our vacation home. We can monitor while we are away and control heat, locks and security. We love it!!!

from South Jordan, UT | October 27, 2017
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Good Stuff

Well done and excellent customer service!!!

from El Paso , TX | October 27, 2017
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Smart Home Love

I absolutely love my Vivint Smart Home Security System !!! I have a 360° view of the outside of my property and can see what's happening from anywhere I have internet service ! The smart home features are the future of home security I implore anyone concerned with their property and their loved ones to consider Vivint !

from Walden, NY | October 27, 2017
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Love My Alarm System!

Vivint alarms are easy to use, and worry less! The staff is always friendly, and I feel safe in my home! Especially when I am away, I am alerted if there is a problem.

from Brownwood , TX | October 27, 2017
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Amazing

I get notified of any movement around the house no matter where I am at and I can look at footage anytime anywhere and it makes it easy to protect my home and everything

from Waianae, HI | October 27, 2017
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Satisfied

I am very happy with my Vivint . I don’t know why I didn’t get it sooner I’ve had about eight months now and you can’t go wrong with them.

from Liberal, KS | October 27, 2017
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Great Service

I Love My Security System. I Like when I'm out of town I can still see what's going on at my home.I really Love it when I'm away my daughter & grandson come home & my 3yr old grandson ring the door bell & say Hello - Her I'm Home.. He know it's a camera watching him. I Love My System.

from Texarkana, AR | October 27, 2017
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Vivint Works For Us!

There are so many great things about Vivint. It's wireless, has a backup battery, an app that makes arming the house very easy, as well as disarming, changing the thermostat or turning on a light. And most importantly, great customer service. I would recommend Vivint to everyone looking for a security system.

from Broken Arrow, OK | October 27, 2017
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Great System, App Needs Improvement

So far we love vivint, I notice the cameras go “offline” quite often and the camera live feed freezes and has to reload often.

from Airdrie , | October 27, 2017
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Vivent

Excellent system, required a 5-year contract when we joined which I would not do again. Cost is, IMO, high in comparison to alternatives. Some features not as flexible as others, for example, cannot disengage "some" features such as motion detectors in outer rooms and motion detectors the bedroom. Thus you cannot have motion detectors on a porch or family room "on" without "tripping" a motion detector in the bedroom when you get up to go to the bathroom. This is a programming issue that can be corrected (it was w/ a previous alarm company we had). Monitoring is very good.

from Missouri City, TX | October 27, 2017
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Rating Of Vivint

I like the service provided with this company and have recommended it to several of my friends and family.

from Colorado Springs , CO | October 27, 2017
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Great Service

I have switched to Vivente from another service about 3 months ago. I have had great service right from the salesman at my door up to now. I have had to call in three or four times to make adjustments to my system as it was losing connection over the Internet. The last call resulted in the service call. It was very pleasant with all service reps, which was a huge improvement over the competitors service.

from Calgary, | October 27, 2017
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Excellent

This is the best security system ever created.

from Baltmore, MD | October 27, 2017
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Great System

I love the how easy this system is to use.

from San Jacinto , CA | October 27, 2017
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Wifi Killer

The system uses so much WiFi I will probably have to get a 2nd system

from Oklahoma City , OK | October 27, 2017
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21st Century Safety And Security

Although there were a few issues in the beginning and they would exchange a piece of equipment for another, I can’t complain too much... the latest in security system. Most appealing to the eye for sure. The modern look sold me for sure and the comfortable payments made it a no brainer.

from Salinas, CA | October 27, 2017
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Home Security Made Easy

Vivint has the best interface, the easiest setup and the most incredible automation I've seen

from Indianapolis, IN | October 27, 2017
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Very Satisfied

I have had service through several providers prior to Vivint and can definitely say that Vivint is the best! From their top notch technology to their speedy and professional monitoring and response times, I am a very happy customer and feel very safe in my house.

from Salt Lake City , UT | October 27, 2017
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Alarm System

Vivint Great Company, Very secure feeling to have everything covered and safe.

from West Jordan, UT | October 27, 2017
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Secure

Very easy to operate, like the app. Feel secure, sleep better.

from Wolf Point , MT | October 27, 2017
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The Big Switch

I recently switched to Vivint from ADT. During my 5 years with ADT their pricing doubled for the same service. I received twice the product and the same monitoring service for a much less monthly fee. I also switched my daughter and her husband, my mother in law and my son n laws parents.

from Trussville, AL | October 27, 2017
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Tried Hard

I switched to Chrome and cannot log in to my Vivint account. The online rep tried really hard and was very patient and nice, but he was unable to fix my problem.

from Manteca, CA | October 27, 2017
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A Service That Gives You What You Want!

I previously had A popular security system that currently runs commercials on TV but, when I tried to upgrade to add cameras they couldn't help me because the technician said my internet wouldn't support it. Also I was told for a exiting camera I had I would need to set up an account with another company on line ( why that's why I pay you?) I said. I called Vivint immediately and they installed all the cameras I wanted on the same internet service the other company said that they couldn't at a great price, and they even helped me get out of that contract. Thanks Vivint for making life much easier!

from Lancaster , CA | October 27, 2017
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Terrible

Horrible customer service and overall product.

from Artesia, NM | October 27, 2017
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Excellent

I love Vivint. If anything is wrong they fix it. If something doesn’t work they will replace it. Emergency call by accident are covered right away, which tells me that when it’s a real emergency they will act upon it fast. I have bad experience with the cameras but that’s not Vivint, it’s my internet.but it works perfect! Excellent costumer service and price.

from Riverside , CA | October 27, 2017
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Simply The Best

I've been with Vivint over a year-and-a-half they are on top of their game I had one break in and they were on top of the game they called me they called my contacts I can't say enough about them I have no issues with them if it's a company that you want this is the company to go with they're very pleasant to talk to right from the bottom to the top thank you Vivint

from Crystal River, FL | October 27, 2017
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Great!!

My service works really well!! It’s great!!!

from Pikesville, MD | October 27, 2017
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A Secure View From Here!

Finally got the settings just right to feel secure all times of the day and night. Since each of us work nights or days, we can check remotely whether it's ok to call or wait. The immediate service responses thru the central control are the best. Thinking about adding on features. Just not so sure about having to run more wires to outlets though. There has to be a way to hide or hard wire the system. Otherwise, awesome.

from Grandview, MO | October 27, 2017
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Security From Hell

This system is too sensitive. The wind and the rain triggers it and causes an alert. This is ridiculous. I have 100 alerts and only about 25 is of an actual person at the door. I still never received my yard sign and the rep lied about getting my credit card just for the sake of installation. Card was auto drafted and i didn't authorize it. Not sure if I'll keep this system too much longer.

from Tallulah, LA | October 27, 2017
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Best In Security

Excellent service and customer care. The products used are top notch. Strongly recommend them.

from Amarillo , TX | October 27, 2017
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Best House Alarm

Vivant is the best Home alarm system

from Selma, NC | October 27, 2017
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Safe!

We had an awesome experience from the beginning to the end! The sales guy was very informative and nice! The installation guys were awesome also!

from Jeanerette , LA | October 27, 2017
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Secure Home

The Vivint app is great for checking in on the pups. The door bell camera ensures an extra level of safety. I would recommend this security system.

from Kansas City, MO | October 27, 2017
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Best Home Security

Vivant is the best home security I have used. The cameras are excellent and all the smart phone features are easy to use. Every vivant representative has been extremely nice and helpful

from Lubbock , TX | October 27, 2017
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The Greatest

I have no problem since I had vivint Really a wonderful way to feel safe at home or away

from Homestead , FL | October 27, 2017
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Three Stars

Service center excellent; doorbell camera works when it wants to; service more expensive than competitors

from Milford , OH | October 27, 2017
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The Best

Is an amazing system and the support. Personally, I’ll give five star and more.

from Miami, FL | October 27, 2017
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Driving Me Crazy But I Love It!

It’s been decent but my doorbell, no matter how many times we change settings and sensitivity I have literally 100 or more notifications every day, from cars driving by to cats in the yard. All we want is to be notified on is someone walking in my yard not every time garbage blows around. Also a horrible connection issue, I can’t seem to be able to go back and view things it totally misses recording actual people it starts recording after they’ve already came and gone. Otherwise I like it.

from Salt Lake City, UT | October 27, 2017
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Great Security System

If you're looking for a good worthwhile system to invest in Vivint is the one! My 19 year old and I had no problems learning the system and we love the capability to our cell phones ( the ease of arming/disarming the system). I also love the doorbell camera and the camera in the back of the house. Invest invest invest in this system...you won't regret it! P.S. great customer service

from Montgomery, AL | October 27, 2017
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Security

Excellent in pricing.

from Philadelphia, PA | October 27, 2017
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Great Service. Tiny Bit Pricey

Vivint's service is excellent. The products look great and they work well. They had a very wide range of options when we first set up service. A few months after service set up, we had an issue with one of the pieces. The customer service to get it fixed was quick and efficient. They were quick to replace parts at no charge. All amazing stuff... except I do think it's a bit expensive. Of course you get what you pay for I guess.

from Totowa, NJ | October 27, 2017
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Absolutely Love My Vivint System

I am so pleased with my system. I love having the doorbell camera. I can see who is at my door from wherever I am away from the house. The ease of transferring the service to my new house was very helpful, one less thing to worry about!!

from Tampa, FL | October 27, 2017
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Fabulous

This system is so awesome. Great clips and love the door bell camera feature. Our installer was awesome too.

from Yuma, AZ | October 27, 2017
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So Far So Good

The system is working pretty good, there were a few hiccups. Overall, we are satisfied with the system its self. I am giving 3 stars, due to not being informed on the lenght of contract, not being told the reason I did not have to pay upfront I had to do a loan, you only have three days to cancel the contract, so the sale person was not forthcoming with any of this information. The only reason I did not cancel the contract, was because I know people that have this system and they like it.

from Elizabethtown , KY | October 27, 2017
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Peace Of Mind

It’s nice to go to bed at night knowing your shed with all of your power equipment is safe and sound ! Along with knowing my home is secure as well

from Sikeston, MO | October 27, 2017
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Not What I Expected

The camera won’t pick up my WiFi so I can’t use it. The front door bell’s battery was dead on the very day they put the system in. When I asked for help I was told to replace the battery and keep trying the WiFi connection. I hope tried numerous times. It won’t connect n

from Winnipeg , | October 27, 2017
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Works Well, Easy To Use

I chose Vivint because it has a reputation for being a more high tech and connected security system, and it has definitely lived up to that. It is very simple to use and I have never had a problem with the system or the connectivity in the few months that I have had it. I was hesitant about having a tech install it in my home, but the guy who installed it was really friendly and knowledgeable and didn’t try to sell me a bunch of extra stuff, which I appreciated. For anyone who wants a monitored alarm that works well with smart devices, I would definitely recommend Vivint.

from Augusta, GA | October 27, 2017
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Good

Very good customer service. Any time alarm goes off a person calls to see if we are ok. Thanks Vivint

from Lindale, TX | October 27, 2017
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First Class Service

I love the service and care that Vivint provides

from Charlotte , NC | October 27, 2017
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Great Service

System works great and is easy to use Well worth the money

from Monroe, LA | October 27, 2017
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Love The Service

I’ve been with VIVINT for about seven years. Couldn’t be happier. Love that it’s wireless and I simply don’t have to worry.

from Norfolk, VA | October 27, 2017
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Vivint Is The Bomb!

I’ve had the system for over two years and love the features that they offer. The app is well organized and easy to use. The customer service is awesome as well!

from Kingston, OK | October 27, 2017
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Excellent Service Company

I love my alert sistem, the excellent customer service when I have a problem and the reasonable pricing.

from Miami, FL | October 27, 2017
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Safe At Home And Away

Vivint offers an advanced alarm system which is easy to use. I feel my family is protected when we are home and my home is secure when we are away. I love the fact that I can control the setting inside the home from anywhere. I can control the temperature of the home, the lighting and see activities inside and outside my home. I can also receive notifications and alerts. The customer service is excellent and they serve their customers well.

from Oviedo, FL | October 27, 2017
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Issue Not Resolved

I am not happy with the service I expected to receive and since 9/9, my issues have not been resolved. I give up contacting viviant.

from Waianae, HI | October 27, 2017
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That Knock At My Door

The surprise knock at my door is now so greatly appreciated. The Vivint sales person made an offer to me that proved to be the best decision I could have made. Thankfully no incident has occurred to actually put the system to a real test but Vivint has been on top of all of my false alarms!

from Philadelphia , PA | October 27, 2017
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Marie

Friendly and caring

from Columbia , SC | October 27, 2017
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Excellent Product And Service

I love Vivint for home security. They are quick to contact you via phone, cell phone and email if your alarm is to go off. The Customer service department is very polite and makes you feel like you are important. Plus its nice that the equipment is wireless. It has a battery backup as well.

from Minooka, IL | October 27, 2017
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Love It!

I am so happy with my new security system. I love the video display , the deadbolt locks and the garage door opener. It is very helpful to have access to your home from your smart phone. The security it provides is invaluable!!

from Mansfield , TX | October 27, 2017
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How I Like Vivint

I enjoy vivint home security. I feel safe when I am away from home. And if anything happen to the alarm you call on T. Everyone should have vivint.

from Wendell, NC | October 27, 2017
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Stare Of The Art Equipment And Awesome Customer Service

I like Vivint Customer Service, they are always polite and professional with every interaction whether on the phone or in person. I also am constantly intrigued by their latest state of the art equipment . Although they have heavy population of customers and equipment in my area which can sometimes delay their response times on repair calls the seem to get it fixed right the first time-every time! !! I am very satisfied that they’re call response times to alarm event are almost instantaneously. Kudos-Vivint!!!! :)

from Upper Marlboro , MD | October 27, 2017
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Alarm System Review

I absolutely love it and couldn't ask for better. If you have to call them they're very helpful in a timely fashion

from Houma, LA | October 27, 2017
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Great Company

Vivint is a geat company. When we had to call about something we were doing . Vivint was very helpful and knew what they were doing. The people that came to our home was a very polite person and helped us. I would not go to any other company, Vivint is a great company.

from Eastover, NC | October 27, 2017
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Glamerous

We recently had vivint smart home system with camera,we love the system very much,it gives us a little more security,the tech.were very respectful ,and friendly. Vivint is a great system,we will let our friends know about the great features that you can have with the system,we love the door camera.

from Baltimore, MD | October 27, 2017
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Safe At Last

Since I had Viniti Alarm system put in I now feel safe and secure in my home. Thank you for the peace of mind I know have at home.

from Las Vegas , NV | October 27, 2017
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Secure

The system is outstanding I don't think nothing is like it in the market I feel secure and safe and when I am away I am at ease my property is safe they see the sign in the yard and they look at the door bell and move on and I can also pull up clips and see who came back I good go on and on I almost want to say I love my system great job guy's thank you

from Muskogee, OK | October 27, 2017
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Security

Great provider! Able to monitor on my phone

from Harlingen, TX | October 27, 2017
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Mostly Great

Overall, I would recommend Vivint. The equipment is high priced, but fairly high quality as well. The only major issue I have is poor battery life (4 hours max) during a power loss, but otherwise the system is really nice

from Bartlett, TN | October 27, 2017
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Awesome

Vivint is an amazing home security system. It sends alerts whenever it detects someone at my front door. I love being able to speak with whoever is at my door without having to answer it. There’s an unlimited amount of things you can do with this security system and it’s so easy to use. My 6 yr old understands everything about it.

from Olive Branch, MS | October 27, 2017
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Customer Service Rocks

Great equipment and customer service is great.

from Alabaster, AL | October 27, 2017
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Fastest Service

We met with the sales rep and when we finished deciding what we wanted technicians arrived to install the system! Their response when working out a few bugs was quick as well. The system works beautifully.

from East Helena , MT | October 27, 2017
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Vivint

We have had service with them for 5 years with zero issues, but when we moved and transferred service to new home things went bad. They missed up the install/move order so the Technican was not prepared. After multiple phone calls and having the install tech explain to the customer service rep on how to do his job I feel their service has went downhill or maybe this is a lack of training within the company?? And to top things off they over charged us on our bill. After that experience I don’t think I would recommend them.

from Forney, TX | October 27, 2017
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Vandalism

Caught 2 boys with our door bell camera putting holes in our enclosed trailer, cops called and problem solved, they were caught red handed, this is the greatest investment of money to protect our home and valuables

from Blackhawk, SD | October 27, 2017
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Awesomeness

They are a very good company on the ball. They are there when you need them and get the job done

from Belleville, IL | October 27, 2017
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Protection

Right after getting it installed it prevented our home from being robbed, makes us feel so much safer

from Winchester , KY | October 27, 2017
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Great Security System

I have been having my system for over a year! Really enjoy having the ability to see who’s coming to the from my smart phone! The system is easy to use and I truly enjoy the peace of mind it brings!

from Gonzales, LA | October 27, 2017
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Fast, Friendly, Affordable Service

Customer service is awesome. Installation was easy and fast. Equipment is user friendly.

from Pomeroy, OH | October 27, 2017
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    Already a Vivint customer?

    Leave a review & enter to win $500 in The Home Depot spending cash from SafeWise!

    *Minimum $39.99/month service agreement required. Minimum $549.00 equipment purchase may be financed at 0% annual percentage rate (APR) for up to 60 months with no down payment (for example $9.15/month for 60 months for $549.00 of equipment financed). Subject to credit approval. Month-to-month service agreement available when minimum required equipment is purchased upfront. Additional equipment may be purchased and financed. 42 and 60 month financing options require monthly service agreement coterminous with applicable financing agreement (for example $39.99/month for 60 months = total servicing cost $2,399.40).  Smart home functionality starts at $49.99/month for service, with additional equipment purchase or financing required.  Without a Vivint service plan, product and system functionality is limited (including loss of remote connectivity). Speak to a Vivint representative at the phone number in this offer for complete equipment, servicing, and package details, including pricing. Services not available in all states. Taxes and local permit fees may apply. New Vivint Customers only. Products and services in Louisiana performed by Vivint Louisiana Commercial Certificate #58280. See Vivint license numbers here.
    **In certain cases, customers are incentivized to leave a customer review. Specifically, those customers who leave an applicable and honest review of Vivint will be eligible to be entered into a contest to win a $500 gift card to The Home Depot. There will be one winner for each one hundred qualified review submitted.