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Vivint Home Security Review

Smart home automation, customizable plans, and month-to-month contracts

Written by: Monique Seitz-Davis  |   Updated: April 12, 2018

Vivint provides a happy medium between smart home automation and professional monitoring. And while Vivint’s plans are more on the pricey side, Vivint’s offerings can be tailored to completely fit your needs.

Vivint

Best for Home Automation

  • À la carte customization
  • High-end home automation devices
  • Remote control
  • Energy management capabilities
  • Month-to-month service plan

About Vivint

You might know Vivint for the company’s solar panels, high-speed internet, or even its door-to-door sales approach. But as a security company, Vivint offers an unusual monitoring service that’s garnered attention. Unlike most companies that offer restrictive, pre-packaged plans, Vivint focuses on an à la carte approach. You can choose however many door sensors, cameras, or smoke detectors your home requires. And all of Vivint’s devices are designed specifically with home automation in mind, so you can remotely control the ins-and-outs of your security system. Want even more flexibility? Vivint gives you the option of a month-to-month or multi-year contract.

Learn More About Our Rating Criteria

Read Customer Reviews

vivint home security sign

Price and Contract

Learn More

Tech and Equipment

Learn More

Home Automation

Learn More

Customer Service

Learn More

Vivint Prices and Packages

 

Vivint Smart Home

View Plans

Top Pick: Vivint Smart Home Video

View Plans
Connectivity

Cellular

Cellular

Installation Type

Professional

Professional

Monitoring Fee

$39.99

$49.99

Installation Fee

$49.99

$49.99

Warranty

120 days*

120 days*

Option to Finance or Pay Up Front

Y

Y

Professional Monitoring

Y

Y

Monthly Monitoring Fee

Y

Y

Included Equipment

SkyControl Panel, door sensors, window sensors, motion sensors

SkyControl Panel, door sensors, window sensors, motion sensors, doorbell camera

Mobile App

Y

Y

Home Automation Capabilities

Y

Y

Wireless Security Cameras

Y

Y

Alerts

Mobile

Mobile

User Codes

Y

Y

False Alarm Safeguard

Y

Y

*Only available with Premium Service

How Vivint Home Security Stacks Up

Smart home automation, customizable plans, and month-to-month contracts

Price and Contract

Vivint’s pricing is a bit high. But you have two payment options—one of which is contract-free. The first: pay for all equipment up front and maintain a month-to-month monitoring fee with the company. This option allows you to cancel Vivint’s services whenever you please and own the equipment outright. Your second option: finance the equipment cost and alarm monitoring fees for a set, contractual period.

Pros
  • Professional Monitoring
    Regardless of what plan you choose, Vivint provides professional alarm monitoring to ensure your home is well protected against intruders or life-threatening traumas. To prevent any false alarm, Vivint’s system features two-way communication. Once an alert is initiated, a company rep will attempt to contact you through the Sky Control Panel before notifying an emergency response team.
  • À La Carte Customization
    The world is your oyster when it comes to Vivint’s equipment. You can pick and choose the number of door sensors, cameras, or key fobs you want to include in your plan—you can even have more than one smart thermostat if you’d like. Regardless, Vivint always includes the Sky Control panel, as well as motion, door, and window sensors in every plan.
  • Upgrade Anytime
    You can upgrade your contract or add on extra devices at any time. But you can never downgrade your plan, so think twice about what you want before committing to a contract with the company.
Cons
  • Hefty Up-Front Cost
    If you opt for the month-to-month plan, you’ll need to pay for all of your equipment outright—and the up-front cost can get pretty high. On the other hand, if you pick the financing plan, know that you’ll be locked into at least a five-year contract.

Tech and Equipment

Rather than employing a third-party distributor, Vivint designs most of the equipment that’s included in each company package. Also, all devices function using Z-Wave and are wireless (including cameras and smart thermostats), so you don’t have to fumble through a difficult installation.

Pros
  • Sky Control Panel
    On the whole, Vivint’s control panel offerings are great. The most notable feature is the two-way voice communication. It doubles as a safeguard against a false alarm and allows you to remotely connect and speak with people in your home. So if you won’t be home when the kids get off the bus, not to worry—you can check in with them once they arrive at home.
  • Transportable, Wireless Equipment
    Forget about drilling giant craters in the walls of your home—Vivint’s equipment is both transportable and wireless, so you can change the location of a motion sensor or even the indoor or outdoor camera whenever you please.
  • Sky Mobile App
    The Sky mobile app offers a convenient and reassuring feel with its remote control and fast alert time. You can check the video live feed from your home’s security cameras or remotely arm and disarm the alarm system from your phone. The app is comparable to the navigation you’ll find on the control panel, which makes flip-flopping between the two a bit easier for the user. Plus, you get a live feed of all video cameras in your home. To find out more about how Vivint’s app stacks up, read our review.
Cons

Rather than running on Wi-Fi, Vivint has a cellular connection. Unfortunately, this type of connection doesn’t work for all customers, particularly those who live in remote regions with little to no cell service.

  • Cellular Connection
    Not all parts of the United States have a strong cellular connection—if they have any cellular coverage at all. Should you live in an area like this, visit our Best Home Security Systems appraisal to find the most suitable home security system for you.

Home Automation

From security cameras and smart thermostats to automatic door locks, Vivint has a variety of home automation devices to choose from. Proprietary products like the Ping Camera come with nifty features like two-way voice and motion sensor capabilities. And Vivint boasts compatibility with other mainstream products, so if you’re partial to one brand in particular (like a Nest thermostat) you don’t have to compromise.

Pros
  • Wide Variety
    Vivint offers a wide variety of smart home devices, allowing you to pick and choose what is best suited for your checkbook or home. Plus, Vivint’s devices are compatible with all Nest and Amazon Echo products.
  • Energy Efficiency
    Vivint’s energy-saving devices, like smart light bulbs or thermostats, can help the planet and keep cash in your pocket—energy-smart devices reportedly cut energy costs by 30%.
  • Remote Control
    Thanks to Vivint’s Sky Control app, you get the convenience of remote control over everything from a doorbell camera, automatic smart door locks, or outdoor and indoor security cameras. And to top it off, the mobile app Is easy to use so you can unlock your front door for the kids when they get home from school.
Cons
  • Costs Add Up Fast
    The sky’s the limit regarding customization, but the costs of those ten security cameras add up quickly. If you’re worried about keeping costs reasonable, make sure you work with a Vivint representative to ensure you don’t max out your budget right off the bat.

Customer Service

While Vivint’s systems are tailored to fit your needs, reviewers stated that Vivint struggles with delivering dependable customer service—both for user questions and in emergency situations. On the other hand, Vivint is highly receptive to customer feedback and works hard to implement recommended changes. As one of its weaker points, Vivint’s customer service is worth weighing against their strengths as you decide which home security system to invest in.

Pros
  • Comprehensive Walk-Through
    Because of Vivint’s à la carte approach, the company caters its offerings to you and your home’s needs. This method ensures that you get the best security system that you can build upon down the road, rather than a restrictive one.
Cons
  • Negative Customer Reviews
    Reviewers stated that Vivint’s customer service has a salesy approach and thus frequently misleads customers into purchasing devices they don’t necessarily want or need.

Vivint Smart Home FAQs

Does Vivint have a money-back guarantee?

No—unlike many of its competitors, Vivint does not have a money-back guarantee. To find out more, visit our page devoted to FAQs about Vivint.

Does Vivint have an equipment warranty?

Yes—Vivint has a 120-day warranty for its proprietary equipment, such as its smoke detector, doorbell camera, motion detector, or outdoor camera. If you purchase a non-Vivint-branded item, such as a Nest thermostat or Amazon Echo device, be sure to check with the brand’s company for warranty details.

Does Vivint have an activation fee?

Yes—Vivint has a newly instated activation fee of $49.99.

Does Vivint have cloud storage?

Yes—it’s called Vivint Smart Drive. This convenient device, once known as Space Monkey, provides secure storage much like an external hard drive does. It allows you to stream and seamlessly upload all security camera clips with little to no effort. So you can forget about losing all important security recordings or even family photos once a device has kicked the bucket.

Is Vivint’s Sky Control app easy to use?

Yes—according to customer reviews, the Sky Control app is very user friendly and offers an intuitive feel. So you can toggle between the company’s home security devices with ease.

Is Vivint’s tech compatible with Nest or Amazon Echo?

Yes—Vivint is compatible with both Nest and Amazon Echo products.

Do Vivint’s home security plans come with yard signs?

Yes—however, be aware that the sign is smaller than Vivint’s competitors’ signage, so be sure to keep the sign visible not only during the day but also at night with a solar or battery-powered light.

Does Vivint have a smart garage door opener?

Yes—this is another security feature you can tack onto your alarm monitoring plan. Smart garage door openers reportedly increase your home’s value and safeguard your valuables from thieves.

Can I control lights remotely with Vivint?

Yes—again, one of the company’s strongest selling points is the home automation capabilities.

Can I cancel my plan at any time?

If you choose to pay Vivint up front for the entire cost of your equipment, you’re automatically eligible for Vivint’s month-to-month contract and professional alarm monitoring. With this plan, you can cancel at any point in time. However, if you don’t buy the equipment outright, you’re locked into a contract that could last up to three years.

Vivint Smart Home Equipment

Indoor Camera

Maintain a watchful eye on your valuables with the help of an indoor camera.

Video Doorbell Camera

Forget about ding-dong-ditching: an interactive doorbell camera, in addition to an outdoor security camera, can help keep pranksters and thieves at bay.

Automatic Door Lock

Whether your hands are full of groceries or the kids forgot their keys at home, a smart automatic door lock can be remotely controlled—so you or Junior can get into the house safely and accident-free.

Door and Window Sensors

When paired with Vivint’s glass-break sensor, door and window sensors enhance your home’s level of security.

Smart Thermostat

Save money and energy with the help of a smart and easy-to-use thermostat.

Control Panel

From a touchscreen to basic, push-button control panels, Vivint enables you to easily maintain your home security system.

Key Fob

Count on Vivint’s key fob to easily arm or disarm your system with the simple push of a button.

Carbon Monoxide Detector

Protect your family and detect an invisible killer with this helpful carbon monoxide detector.

The Bottom Line

Vivint is a security company best suited for folks who are looking to make the most of home automation products that are on the market. Additionally, the company sets itself apart from the rest with its customizable plans but could improve the customer service offerings.

Pros
  • Home automation capabilities
  • Energy management
  • Financing available
  • À la carte customization
  • Portable, wireless equipment
  • Cellular connection
Cons
  • Expensive up-front cost
  • Negative customer reviews

Vivint Customer Reviews

Vivint

I love it but still waiting on my door knob.

Vickie E. from Woodward, OK | June 13, 2018
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Super

The system is extremely easy to use via the app. The cameras are very nice with a wide angle view, and high quality picture. The installer was awesome. He was very knowledgeable and friendly. He gave us great advice about camera and panel placement. The only issue we had was needing to upgrade our internet connection to accommodate the number of cameras we installed. We still had some issues with connection, then our installer came back (same guy - bonus since he knew what he had done previously), and suggested connecting the panel with an ethernet cable. Completely fixed the connection problems. We initially had a camera issue. I called and they mailed me a new camera, then walked through set up with me. The two customer service reps I spoke with were very pleasant and helpful. Highly recommend.

Becky T. from Springfield, MO | June 11, 2018
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Lovevivint

Great service !

Chris P. from Alliance, OH | June 11, 2018
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Satisfied!!

Having this system in my home makes me feel more safe. The customer service is very responsive and professional. I have little to none problems with the system but when I do have an issue it gets resolved with ease. My favorite thing about the system is the ability to control it with my mobile device. This system is worth every penny and I am satisfied with the quality of it. I can walk in my home and feel I'm covered. I know someone is just a call away!

Angela E. from Eightmile, AL | June 06, 2018
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Great System!

I have received exceptional service from the time it was installed unto this day! I am impressed with the cameras and being able to talk to Google to get things done. I've only had it for over a week, but everything is working fine and as explained to me. Thanks!!

Calvin R. from Portsmouth, VA | June 06, 2018
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Top Of The Line

I was a previous ADT customer made the switch to Vivint all the equipment is top of the line. They matched our monthly bill and I got more coverage with cameras and coded deadbolts. Installation crew was awesome very nice and respectful bunch and the sales man was top of line as well. Great product definitely recommend it to others.

Aaron W. from Mobile, AL | June 04, 2018
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Overall A Very Good System

I'm satisfied with this system. It gives me piece of mind and I know what is happening with my property when i'm not there. It's hard to please me. I have good control over the temperature, all doors and video. I am also impressed with Vivint customer service. They are readily available to help with the app features and home system. They also come resolve any issues on the spot with cameras and the system. I look forward to seeing the new additions to the system and upgrades as technologies improve.

Sophie A. from Knoxville, TN | June 04, 2018
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Tremendously Dissappointed

I was introduced to Vivint by Airbnb about two years ago. I was offered a great deal, and I loved the idea that a keypad lock could be synced with my Airbnb account, automatically generating new entry codes for each guest upon booking. When the lock works, this is brilliant. However, I'm on my 4th or 5th lock replacement and I've had far too many guests locked out at random times. Something in this system is woefully broken and has made for some very difficult situations with guests. I'm currently searching for alternative options and plan to have all of my hardware removed.

Andrew W. from Seattle, WA | June 04, 2018
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Not Happy

The system has been going down offline often. Instead of sending someone out I was walked through on how to put it back online myself which lasted a couple of days. I was not told when getting the system that if I tried to cancel I would be charged what ever months were left on my contract I would have to pay. If I was told that I may not have even gotten them system. That is a lot of years to have to pay for something that is not have working at all.

Susan C. from Morrow, GA | June 04, 2018
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Great Tech!

Very knowledgeable and thorough. Repaired our issue and did a complete check of every sensor and panel. Much appreciated.

Chris J. from Prosper, TX | June 04, 2018
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Very Happy

Couldn’t be happier with my automated home security system with VIVINT. Customer service is excellent. The smartphone allows me to control the house anytime.

Andy M. from Spartanburg, SC | June 04, 2018
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Vivint All The Way!!

I’ve had multiple services over the years. Vivint is by far the best! They’re a little more pricy than the others but it has been worth it. Their customer service needs a bit of work but it’s like any call center. Treat people with respect and you’ll go far. If not just hang up and talk to someone else. I had minor glitches in my system like most things technology... but they were quick to respond and get it working. I’ll never switch.

Chase J. from San Antonio, TX | June 04, 2018
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Awesome!

System and app are very easy to use and the customer service is awesome!!

Brandon H. from 5940 Forest Park Road 1091 Dallas, Tx 75235, TX | June 04, 2018
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Vivant Review

Absolutely love this alarm system.

Cindi C. from Yakima, WA | June 04, 2018
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Outstanding Product

Everything available on my iPhone. Most importantly the four thermostats

Anthony B. from Shelter Island , NY | June 04, 2018
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The Best

Before I had Vivint, I would be scared to leave my home, but now I leave and don't have to worry if my house been robbed. And also at night I set my Vivint alarm to stay and I sleep comfortable. And with Vivint I haven't had any false alarms. I would definitely recommend Vivint. Thanks Vivint for keeping me and my family safe.

Bernestine M. from Lonoke, AR | June 04, 2018
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Consistent

Great all around service. Very consistent!

Alvaro C. from Bakersfield, CA | June 04, 2018
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Best Security System I Have Own

This by far the best home security I have ever had and I have had ADT, Verizon, Infinity and others . This was the first time a system works exactly the way the representative said it was and the customer service and online help is excellent! BONUS: The mobile App works excellent as well.

Azel P. from Waldorf, MD | June 04, 2018
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Rhome

The only complaint we have is no local service people

David C. from Pleasaton, TX | June 04, 2018
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Excellent Home Security System

This is an excellent home security system. We have 2 external wide view cameras, 2 indoor cameras with PTT capability, and an outdoor camera with PTT, several window and door switches, movement detection and a firefighter sensor. The ability to be able to monitor your home from anywhere in the world ( no joke, did it), is golden. No longer do I need to worry if I forgot to close the garage door, or if an unwanted solicitor is at my front door. This system solves for all of the unknowns. I also get notifications to my phone if someone is at the front door or if someone pulls into my driveway or goes into my backyard. I can even tell the dog to get off the couch at the push of a button.

Jon B. from Elgin, IL | June 04, 2018
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Happy

i am very satisfied with my Vivint Security System. Installation was easy and everyone was very helpful and nice. I feel very safe and secure when I am home alone or when we are all away knowing that our home is secure. Love the Ring for doorbell as I can see if someone is actually there if I am home or not. Very happy with the system and I do recommend it to people.

Kathy R. from Lathrop, CA | June 04, 2018
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Vivint Review

The tehnology and business idea is great. It’s got a few flaws. The cameras drop offline sometimes and don’t automatically reconnect. My door lock only locks sometimes automatically. The auto garage door opener is not compatible with my new garage door. The technician said the garage door is too advanced for vivint equipment. The installer also mentioned at the install that he had to come back to finish something once a part comes in, so to just call him in 2 weeks. When I did this, he said since he’s so busy I’d have to make another call into Vivint to book an appt.

Bobby V. from Kelowna, | June 04, 2018
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Professional

I’ve always had positive interactions with the phone reps and a recent move was scheduled in a quick and convenient timeframe. Good service, fairly priced and professional employees.

Bill B. from Wynne, AR | June 04, 2018
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Love It

My favorite things about my security is that I can lock and unlock my front door remotely and I can view my cameras live. Makes for a secure feeling about my belongs.

Amy C. from Knightdale, NC | June 04, 2018
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Need Improvement

I like my Vivint system, but i have had a few issues with it in the last year. The last time my cameras went offline, it took them over 3 weeks to send a technician to fix them. That amount of time is unacceptable when you are paying for services. It had been the 2nd time that i lost camera service in a 3 month time period.. After waiting 3 weeks for service they had cancelled my appointment. Thank goodness after speaking to a supervisor they were able to provide the service. Then they tried to charge the visit! but fortunately they waived it because of all the confusion and aggression!

Barbara V. from Miami Lakes, FL | June 04, 2018
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A Lot Of Issues

I've had many issues since the install like loss of wifi connection, doorbell cam not working, all cams going offline and more. They always seem to fix it, but the problems reoccur.

Craig S. from Akron, OH | June 04, 2018
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Good Alarm Monitor

I appreciate the great job of monitor and communication skills very professional

Broderick M. from Lancaster, TX | June 04, 2018
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I Wish

Vivint was great about a year ago until they did some updates. Now my system runs slow choppy and video cuts out a lot. I've had multiple techs come out and they tell me the same thing. They can't do nothing. Well I'm stuck with them for a while. Once my contract is over I'm going to look for an alternative home security. I wish Vivint was asking how they advertise it.

Luis V. from Las Vegas, NV | June 04, 2018
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Love This System!

I grew up with a home alarm system, so when I got my own place, there was no question about getting one. After getting many quotes, Vivint was not only the best for the value, but they understood my situation and were able to customize my package easily. Install took no time, and the technicians were lovely. The system requires minimal to zero maintenance and adjusting or changing it is easy. I LOVE that Vivint monitors 24/7/365 and that they are always there for me when I am at home and when I am not. Calling them is easy and everyone is always so polite. I highly recommend Vivint to keep your home and loved ones Safe!

Bailey D. from Summerville, SC | June 04, 2018
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Great Service!

Vivint is a great service! The technician who installed my hardware was incredible. Funny, nice, timely and quick. He did a wonderful job. The product itself is great and has so many different customizable options. The automatic lock and easy functionality with smart phones is a huge time saver and provides great peace of mind when you leave the house in a rush and have a panicked moment of whether or not you locked the door. Overall a very great product that doesn't kill your bank account.

Cliff H. from Houston, TX | June 04, 2018
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Vivint Awesome

The people at vivint are very professional. They handle any alarm seriously and promptly. I would highly recommend them.

Carlos L. from San Antonio, TX | June 04, 2018
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Wish There Was A Zero Rating

Ties with Enterprise for the most awful company ever!! I’ve had nothing but trouble for the most part with Vivint services. Wish I’d never heard of them. One incident after another. Sure don’t care about me as a customer. They are at my previous house today repairing wires they messed up for the new owners. I really wish they did record my phone calls to them so there would be proof out there of their terrible service. If anyone is reading this (before Vincent erases it, BEWARE!!!! If you mess up and choose this company, you can’t get away from them without HIGH MONEY LOSSES!! Hate this company.

Edith C. from Shreveport, LA | June 04, 2018
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Awesome

I love Vivent! It has helped my daughter and I feel safer and let me be more flexible with people getting in when I need someone to be let in when I am not home. I can watch my front door at all times...

Brittney G. from Hilliard , OH | June 04, 2018
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Supportive And Helpful

I was concerned at first about getting locked into a 5 year agreement for a home security system and even though I still haven't received my floor monitor like I was promised by the salesman I still give the company 5 stars. I don't really alarm my home often but when I have I received a call almost immediately. Everytime I have called the staff has been helpful and knowledgeable.

Andrea B. from Plaquemine, LA | June 04, 2018
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Thermostat

Thermostat Doesn’t work on split system cost me $155 to get in the heating guy back in to put the old one back or not happy

Brent M. from Lake Country , WY | June 04, 2018
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Vivant

Great System user friendly, Great Customer Service

James D. from Lehigh Acres, FL | June 04, 2018
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I Like

Very easy to use . We have not had any issues with the system . Love being able to go out of town or out on the town for the night , knowing our home is protected .

Benjamin M. from Des Moines, IA | June 04, 2018
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Security, Service, Peace Of Mind

When me moved from rural California to the Greater Charlotte Metropolitan Area and bought a large home, we decided we wanted a home security system that would also allow us to monitor fire/smoke/carbon monoxide detectors, turn lighting on or off remotely, allow us to monitor and change house heating and cooling, view visitors at our door, protect our outdoor spa, and help us watch our dogs when we are away from home. Vivint did all this and more, at a reasonable price with professional monitoring. We had a poorly hung clock fall off the wall in the middle of the night, Vivint called to check on us, before we even found the source of the glass alarm being triggered! Alway courteous and prompt to respond, Vivint is the absolute best! We won't use anyone else!

Alan B. from Mint Hill, NC | June 04, 2018
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Best Thing To Happen To Our House!

I love my Vivint system. It allows me peace of mind when traveling, but it’s also the easiest most cost efficient thing I’ve invested in at our home. The thermostats are set automatically, I get notification for things to let me know what’s going on. The cameras are clear and accurate. Plus the doorbell system allows me to know when we have things delivered and see them in real time. Best money I’ve spent. The guys that installed the system were professional, efficient and knowledgeable which was wonderful as well.

Ashley R. from Lafayette, LA | June 04, 2018
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Love It!

We love our new Vivint system. Customer service is fantastic and the smart home options are super simple to use. We love the entire package: equipment, service, ease of use. What else could someone want in a hone security system/smart home.

Tommy T. from Tallahassee , FL | June 04, 2018
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Satisfaction

I’m very satisfied with Vivint the only glitch seems to be we have to change the batteries on our front door lock approx. every 2 and a half to three weeks.

Steven M. from Chesapeake, VA | June 04, 2018
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Excellent Service

My family loves the communication aspect and intuitive user interface that Vivint provides. The two way talk feature is excellent and the level of comfort it provides is great. Customer service and trust are the driving factors that have kept us loyal to Vivint.

Anthony A. from Norman, OK | June 04, 2018
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Great Service, Outstanding Equipment

We've been Vivint customers for several years and have always experienced great service. But the new Smart Home gear that Vivint installed a few weeks ago has taken our security system to a new level of reliability and simplicity. We love the new panel, our remotely lockable door, and the doorbell/camera. It all works perfectly and is a cinch to use. On top of that, our installation experience was incredible. The Vivint tech was very professional, thorough, neat, and -- best of all -- personable. He took all the time needed for us to fully understand the new system and he made certain that we knew exactly how to use it. We used to worry about setting the alarm and disarming it on time because the old panel was harder to use and the time it took to arm/disarm could be problematic. No more. Everything is now a snap, including using bypass (which felt formerly like it required an advanced degree in alarm technology). The upgrades have made our system perfect for us.

Alan M. from Lincoln, CA | June 04, 2018
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Faulty Cameras

I love the idea of what Vivint has the potential to offer. My cameras have not been recording properly since the beginning of May. Vivint reps came out to service them on May 17th and they still are not recording properly. I can get a LIVE feed, but it is not recording movement. Other than that I love the idea of what the program has to offer.

Sharonda C. from Baton Rouge, LA | June 04, 2018
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Not Working

I had this system installed a year ago and the cameras has not worked since then. I called numerous times and they came out, but the problem was never fixed. Not worth the money. Very disappointed.

Bashar Z. from Antioch, CA | June 04, 2018
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Vivint

Was promise that they would take care of there equipment when pusrchase. But charged $75 for every home visit and I’m problems with the same control panel for two months. Vivint will not replace it and continue to try to charge $75 for every visit...

Michael P. from Huntsville , AL | June 04, 2018
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Simple And Everything I Could Hope For

I’ve used vivint for the past 7 years. I’ve used both generations of their systems and they have both been great. The modern system is significantly improved. The cameras are reliable and high quality. The automation and security works well and fast. The monitoring service is faster than any that I’ve ever experienced. I love being protected by vivint.

Brock W. from Vineyard, UT | June 04, 2018
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Safe And Secure

My Vivint system gives me peace of mind and allows me to feel safe in my home. Living alone can be daunting at a senior age. But I feel safe when I go to bed at night thanks to Vivint. Also if something occurs I have immediate contact with live people at the push of a button. This is the best investment. I feel safe and secure!

Anne B. from Merced, CA | June 04, 2018
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Best Alarm Service

I've had 3 different alarm companies and vivint beats them by far. From customer Service to the products that were installed. Prices are very reasonable.

Anthony R. from Corpus Christi , TX | June 04, 2018
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Love My System

I was a little skeptical at first but I have grown quite fond of my security system. The equipment was costly but well worth every penny.

Monica E. from Lawrenceville, GA | June 04, 2018
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Best System Ever

I had a security system that I installed. Within a year it was going out. I contacted Vivint through Best Buy. They came and installed everything within one day adjusted cameras set up the sensors and had everything set up within four hours. This is by far the best system for the money spent.

Brett A. from York, PA | June 04, 2018
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Secure

I feel really secure and safe.

Donna B. from Mitchellville, MD | June 04, 2018
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Vivant Smart Home

Awesome tech, great service and price! Can’t go wrong.

Ahsan K. from San Antonio , TX | June 04, 2018
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Sales And Service At Vivint

Vivint Security does have an excellent product. Their sales and on site service teams are great to deal with. However, their after sales phone and online support are always difficult to deal with. Continual dropped calls and hold times over an hour will make it difficult for me to renew with them.

Bob W. from Red Deer, AL | June 04, 2018
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Great Service

I have called a few times and everyone I have spoken to has been patient with me and helped. Two times when my alarm went off due to grandchild the expert who called me was so understanding. I feel very safe when I set my alarm. And I simply love the door bell I like seeing who is at my door and being able to speak to them from my phone. Also the phone app is great for setting and turning off alarm when my arms are full or in a hurry and forget to set it before I am in my car. Thank you

Nancy N. from Abilene , TX | June 04, 2018
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Great System Simetimes

The communications wireless from devices is unreliable. The doorbell camera is very unreliable. Most service technicians do not think out of the box and are not effective at solving new problems. Vivent will work the customer hard solving their problems and take hours from your day as often as you call with problems. I cannot say the system works as advertised. It is slow to respond even when it works. It needs major improvements in software and hardware to be a security system that can be counted on.

Charles M. from Slidell, LA | June 04, 2018
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Always Safe Feeling

Always there, immediate, friendly and comforting

Charlotte A. from Syracuse , UT | June 04, 2018
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Great Home Security

Vivint has been awesome since we had it installed. It has worked without any issues and gives me the peace of mind that I was looking for. The app eases the stress of making sure that it's armed while I'm gone. All in all, this is a awesome product!

Brandon H. from Walla Walla, WA | June 04, 2018
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Safe

i have had Vivint for over 6 years, and i must say it service has been fantastic. they are on the ball to make you and your home safe. They address any problems promptly . i would highly recommended this company to everyone

William F. from Iuka, MS | June 04, 2018
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Great Company And Service

The two or three times my alarm has gone off the service was faster than I’ve seen with any other. I’m a police officer so I deal with alarms constantly and with Vivint the dispatcher receives information gathered from the security cameras and audio.

Brun L. from Lafayette, LA | June 04, 2018
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Piece Of Mind

We absolutely love our new home security system Vivint was great from the beginning from talking to their customer service reps to there installer who helped w everything. I am the second generation in my family to use them. I feel great knowing Vivint has our safety of my family!!!! Highly recommend amd great cost for the protection I was looking for.

Tammy B. from Fulton, IL | June 04, 2018
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Peace Of Mind And Ease Of Use

I love my Vivint System! As a newer home owner that travels I always like to know that my wife is going to be safe. Not only is Vivint easy to use but when something does to wrong; which is most of the time is user error; their support team is spectacular. Not only that but we love our video door bell. When we have friends over its great to be able to see who's at our door via our smartphones and let them in remotely. I recommend Vivint to everyone I know because their product is spectacular and their support is even better

Chase C. from Carrolton, TX | June 04, 2018
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Home Security

Vivint home security is the best, also technician and marketing person are real professionals they do there job really well. I will definitely suggest my friends to have this home security.

Amrinder S. from Lathrop , CA | June 04, 2018
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Customer Service

Outstanding customer service.

Astrid W. from Cypress, TX | June 04, 2018
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Not Bad Smart Home Platform

Not bad, nice platform that tries to unify all smart home features in one app. Has a Smart Assistant (currently in beta) that tries to guess the actions needed based on the time and location of the phone. No Apple HomeKit support, poor third-party support.

Alexandr B. from Mount Olive, AL | June 04, 2018
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Aab

Best choice I could have made... it’s like being home with all the sources to mange from my phone!!!

Adrian B. from Odessa, TX | June 04, 2018
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Poor Equipment, Poor Customer Service, Unreasonable Pricing.

Poor Equipment, Poor Customer Service, Unreasonable pricing. First of all you get this equipment that fails 85% of the time and when you do count on it to work it doesn't. Then when you call customer service they are rude and could careless about your problems and/or issues. Then on top of that insulting treatment they actually expect you to pay 45.00$ to come fix their own equipment. I wish I had never signed this contract and as soon as it is done I am switching. The other night we all had been setting in the living room when the system unlocked the front door dead bolt for no reason and without being given the command. Had we not heard it happen we would have never known it happened leaving our front door unlocked all night. Yet Vivint Techs claim there is nothing wrong with the system.

William A. from Temple, TX | June 04, 2018
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Great Service

I have had small issues with Vivint but know they do everything in their power to help me correct them. They are very helpful at explaining what was wrong and fix it right away.

Michael V. from Odessa , TX | June 04, 2018
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Needs Work

Cameras work whenever they feel like it; tech that installed was great however the whole system need some work.

Victor R. from El Paso, TX | June 04, 2018
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Wonderful Texhnology

Vivint has wonderful technology that works very well. The mobile app is a much better experience than alarm.com. They provide good perks for new customers and so far their support and install help has been good. I have a few pending issues to clear up so time will tell. So far so good and I would recommend.

Christopher J. from Sand Springs, OK | June 04, 2018
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Good But Pricey

They have great customer service but the overall system is expensive. Guess that’s how they get paid back for all the free equipment.

Chris C. from Wasilla, AK | June 04, 2018
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Awesome Company

Great customer service and security service!

Annabelle G. from Brownsville, TX | June 04, 2018
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Great Equipment

The equipment has worked great since the day it was installed two years ago. No complaints!

Patrick B. from Indianapolis, IN | June 04, 2018
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I Love Vivint.!

I love the system it keeps my family & my home protected.! I recommend this system to anyone looking to install a alarm system.!

Charron H. from Valdosta , GA | June 03, 2018
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Safety First!

We love our new security system, Vivint. We were burglarized and needed a reliable and safe system. We looked around and found Vivint to be a good fit for us. We like that it can be armed in or out of the home. We can also check to see which doors are open when we are away. It is very easy to use and we feel much safer with Vivint!!

Jan O. from Mission Viejo, CA | May 31, 2018
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Camera Is Useless

I bought an outdoor camera (around $400) and it might as well be a paperweight. It either doesn't record anything, or records the wind blowing.

Darrin B. from Holly Springs, NC | May 30, 2018
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So Simple

I love my Vivint system. When my wife and I moved into our new house we needed peace of mind. Vivint delivered. We can see our door/side of house/ and inside directly from the app. When we travel we send an e key to our friends and family to check up our furry family. Having the amazon echo is a must for the system!!!

Andrew S. from Queen Creek, AZ | May 22, 2018
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A Satified Vivint Customer!

I absolutely love my alarm system with Vivint! The equipment, the installation and the monthly payments are affordable, and when someone comes to your home to install it the are friendly, neat and clean. The Vivint Smart Home App is great as well! You can check on your home anytime from anywhere, set your thermostat, watch live activity around your house and more. I am definitely satisfied with Vivint.

Calvinyonte J. from Church Point, LA | May 21, 2018
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Vivint System

Everything is great, the app is great. Customer service can be better, but over all satisfied

Andriy S. from Antelope, CA | May 21, 2018
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Best Purchase Ever ......

I just happened to be in Best Buy buying a new laptop and noticed they sold Simply Safe equipment. I asked our sales person if there was someone I could talk to about home security. JT was great. He explained the difference between the Vivint system and Simply Safe and I was sold. Jet said he would have Nolan perform the installation and I couldn’t have been happier. He took his time explaining the system and how it worked and he told me if I had any problems to let him know. Great customer service experience.

Julie C. from Louisville, KY | May 18, 2018
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Great

I was looking for a home security system with an amazing app and I found one. The app is flawless. We do have issues with the cameras from time to time but the quality is very good. I like the "smart home" idea and it is very modern. The customization is endless and so far it is working out for us., Compared to all the others I would totally recommend. them.

Cindy B. from Bensalem, PA | May 18, 2018
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Never Works

We changed to Vivint last May. We have had so many issues since switching over from CPI. The indoor and outdoor camera rarely record movement. It records shadows, light changes in a room, and when the wind is blowing. If it can pick up little movements like this I expect it to pick up people walking by. Our living room window was broken twice with a rock. The glass break alarm did not go off either time. Our sky panel constantly disconnects from the wi-fi. I do not feel safe with this alarm system. I have 2 small children at home. That makes me very uncomfortable. Please do not buy this system. They talk a good game and their products are flashy but it doesn't matter if it doesn't protect you. I wish I would have stayed with CPI.

Ayanna M. from Charlotte, NC | May 18, 2018
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Cameras Not Working

Loved the technician that installed our new system just a few weeks ago. But our cameras have been a HUGE disappointment. Our 4 outside cameras are rarely recording us when we are walking around outside. This is extremely frustrating especially when I call for help in the evenings to hear the wait time is 20-30 minutes just to get them to answer. Once they answer I'm on the phone with them for a while and I just don't have time for this system NOT to work. I've tried to get a technician out this week & I'm being told no one can come out for another week and I am a NEW customer. I will be calling tomorrow morning to cancel the entire system. If I'm having all these issues early on & can't get better response time then I don't want to constantly be dealing with these problems.

Mary O. from Fayetteville, AR | May 17, 2018
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Great Alarm System

I changed to AT&T Alarm System and I feel completely safe. I get messages of who rang my door bell and see the video of who is there before I open my door. You can program your phone, IPad along with your computer to answer your door bell. Thanks AT&T

Lola C. from Gainesville , GA | May 15, 2018
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Excelent

Is the more better security system

Teresita C. from West Allis, WI | May 14, 2018
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Great Alarm System

I really like this system I feel safe with it.

Lola C. from Gainesville , GA | May 13, 2018
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Lies

They will lie and tell you everything you want to hear until the cancellation period is over. I was told that I was not under contract. Lie. I was told that they would pay off my previous contract. Lies. Don't trust them. They are known for misrepresenting themselves.

L B. from Baton Rouge, LA | May 12, 2018
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Fantastic

So far we are very pleased with the security system we have. Also when we have needed help and call they have handled the situation with ease and professional service.

Julie S. from Big Sandy, TX | May 11, 2018
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Helpful Staff And Equipment

This security system is very easy to get to know how to use and be comfortable with. The staff were helpful with my questions

Beverly T. from Louisville, KY | May 08, 2018
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Amazing System

This is my first home and knowing that vivint is protecting it makes me feel so much better. I was excited to learn about the new system. The technician was really nice and through.

Ebony G. from Las Vegas, NV | May 08, 2018
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Greatness

Our Vivint system is the best we have ever had. Easy to use affordable and great online support and knowledgeable staff when I had to call one time.

Tom O. from Jesup, GA | May 07, 2018
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Having Trouble Living Up To Hype

I switched from ATT Digital to Vivent because the doorbell camera had a wider view versus the fish eye view. The way it was installed, the view is very narrow. The performance of the cameras are OK but not as predictably good as promised. We have fiber optic internet and still very slow and inconsistent. Not sure if install was so so but not all that I had hoped for. Key pad on door does not light up either. Ugh.

Lisa H. from Dallas, TX | May 07, 2018
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Great Service

Vivint is is great

Halima S. from Jackson, MS | May 06, 2018
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Disappointed

I have been extremely disappointed in the level of follow up and instructions regarding the use of the system.

Doug B. from Omaha , NE | May 06, 2018
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Not Happy

system did not work like it was suppose to. cameras recorded movement when there was not any. yet if a person walked by or up to the door it did not record anything. I had 207 video clips in just a few hours of movement but there was none again it did not record me exiting my house leaving in my car or returning in that time period. motion sensors in the house did not record all the time either. some times they would group 2-4 times together even if there was hours between times you walked by the sensors. said doors were closed when they were wide open. called several times and they said they were updating the system. system went off line 2-3 times a day. not what I thought it would be. I could go on and on.

Jennifer G. from Johnson City, TN | May 06, 2018
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Horrible Service

I purchased my system 2 months ago and have had the technician come out 4 times and they still Can’t fix the issue. The worst part is they didn’t setup my system correctly and want to Charge me every time they come out. Very disappointed in their service

Linda G. from El Paso, TX | May 05, 2018
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So Far So Good

Haven't had any problems..

Zena M. from Arlington, TX | May 05, 2018
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2 Thumbs Up

I have been extremely happy with Vivant service and will recommend to all my friends.

Tyler V. from Kelowna, | May 04, 2018
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Great

I love my Vivint system! It makes me feel a little safer knowing I have security going while I sleep and while I’m away from home.

Amber S. from Katy, TX | May 04, 2018
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Happy Secure And In Charge

I couldn’t believe that I didn’t think to get the vivant alarm system sooner ! I had no idea how easy the installation would be and how the moment It was ready to go I would have a sense of security come over my body and take away all the feelings of anxiousness that I didn’t even know I had! Living alone most of the time I didn’t think I was ever on edge about my home security but feel so comfortable now. I love being able to check on my home from anywhere , making sure I secured my home that my garage is closed when I’ve left . I use a camera in my toddlers room and can check in on him at night when he’s sleeping and make sure the vehicles are secure and safe in the driveway. I love our new system and love the team at vivant who are there whenever we need them.

Kristie C. from Sherwood Park , | May 04, 2018
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Erratic And Never Fully Functional.

Our system works at 75% of it's capability about 75% of the time. Hopefully the signs and outdoor cameras convince burglars the house is well protected because we are not convinced the system would alert us. Even as i write this, my girlfriend walked past the driveway camera and it did not see or record her movement. Yesterday, that same camera was capturing changes in the shadows every minute or so, but today it missed a body going by. If you like endless phone calls to technicians for support, making constant changes yourself on the panel, or accepting that the security system is not that secure this might be the company for you.

Brian M. from Colorado Springs, CO | May 03, 2018
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Awesome System!

We are satisfied with our system. The customer services was awesome from the very beginning to the installation.

Jennifer R. from Glendale, AZ | May 03, 2018
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Owner

We love the present Co. are able to feel much more secured and lots of more features with new equipment. We do not regret the switch from ADT to VIVINT. highly recommended. Service was also great since We had the opportunity to meet the Sales person and installers, They were very professional and respectful at all time. We are loving it.

Mario E. from Charlotte, NC | May 03, 2018
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Awesome

, the best security system on the market

Cedric E. from Nacogdoches , TX | May 03, 2018
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Installation

I was unable to get my cameras installed correctly once returning home from being over the road for months. My cameras were installed inside instead of outside to which I requested.

Edwin C. from Memphis , TN | May 03, 2018
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Needs Major Work

Slow responsiveness in the app, pane, and online connection. Cameras constantly disconnect and will not reconnect without removing from system entirely and starting from scratch. Touch panel latency reminds me of using a tablet from 2011: extremely slow, and low resolution. Expensive for what you get, had I known it was this buggy I would have not signed up for the service. Needs major work to function properly. Not very user-friendly.

Mike D. from Ottawa, | May 03, 2018
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Easy, Safe And Affordable Monitoring

Before i moved in my olace was vacant for two years. I had the vivint system installed and saw 2 kids at 12:30 am pull up in a vehicle and take a gas can from the back yard that was mssing the cap. I didnt miss the gas can but sunce people in the neighborhood know their being watched i havent had any issues since then. Ive been referring the system to everyone i know.

Prav S. from Boynton Beach, FL | May 03, 2018
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Love It!!!

We have had our security system for a couple of months now and love it! We got outside cameras, glass breakage, camera doorbell and the entry door keypad. I am loving all the features. Especially the garage door feature that tells me if we left the garage door open. The installer was so knowledgeable and efficient. would definitely do it again! Very pleased.

Diana T. from Keller, TX | May 02, 2018
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Vivint Security System

Vivint is by far my favorite security system. We have had it installed in 2 of our houses. The installers were polite and efficient. They install the entire system quickly and clean up after theirselves. They go over how to use the system, control panel and app so user feels confident and safe with the system. The control panel is great, can control the system, thermostats, and the doorbell camera from it. Also, the smart keypad lock can be locked and unlocked from there, as well as opening and closing the garage door! All of this can be done on their app too! The app is great, easy to use and set up just like the control panel. This system offers so much more than just the security system. It can make your house so much more convenient. We don’t have the smart lights YET but will be putting them in soon!

Paige M. from Thompson , PA | May 02, 2018
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Awesome Service

We went with VIVINT for our home security system as well as our solar. The young men who spoke to us us about the security system were wonderful. They went over each and everything that we would need to keep our home safe. The installer came and installed the system in just a short time and was fantastic. I love the idea of being able to monitor everything from my phone!!! I have been referring friends and family to VIVINT for their security needs as well as solar.

Janetta P. from Stockton, CA | May 02, 2018
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Great Service

Have had Vivint service for a few months now, and can say that it is definitely better than the other service we had with others. Customer service has been very good as well. Easy to use and asthetically pleasing!

Nelson B. from Albuquerque, NM | May 02, 2018
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Safety

I am really enjoying my new alarm system. The safety of the family has been an issue for a while. I am glad we found a company that provided the things we were looking for to secure our home. My family and I feel safer in our home now.

Brittany O. from Columbus, MS | May 02, 2018
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Vivint

Works like they say it would love that I can look on cell phone and see what is happening around my home

David A. from Valdosta, GA | May 02, 2018
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Smart Home

Great security system to have it protects those we love

Michael J. from Springfield, VA | May 02, 2018
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Simple Home Security

I've had the security system for several months now and I have to say this is the best that I've ever experienced. Very affordable easy-to-use. Comes with a lot of features and also with a compatible mobile app.

Jean F. from Tampa, FL | May 02, 2018
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Vivint Review

So Far I have had Vivint for about 2 months and I love it the cameras are top notch the alarm seems to be working as it should luckily i have not needed the alarm yet to notify the police but i have confidence it will unlike my previous adt system that was not good at all I plan to add more cameras to my system and further expand I give it 5 stars

William L. from Greensboro, MD | May 02, 2018
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Great.

We were referred to get this system and we have loved it since we got it installed. Employees are excellent and very helpful and know what they are doing!

Eric L. from Cortez , CO | May 02, 2018
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Vivint

The alarm system and support are amazing. Extremely fast response and notifications. Very user friendly and provides a safe and secured home.

Henry R. from Miami, FL | May 02, 2018
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Best Home Security

Vivint is the best home security service we have ever had and we love it. When we were burglarized and privacy invaded, we needed a pierce of mind. They have provided us with this. The customer service has truly amazed us. I would recommend Vivint to family and friends.

Jennifer S. from Memphis , TN | May 02, 2018
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Almost Perfect...

Great customer service and support. For some odd reason they don't stock all the gadgets that they install or sell that the installers warehouses so it made for a delay in finishing up my install. But they got it in and rescheduled a tech and it's all done now. The doorbell camera does not always record clips and that's disappointing but they say they are working on it and I can try keeping my clips empty or delete the ones I have reviewed. That process is super easy. But other then that, I am super happy.

Aaron L. from North Richland Hills, TX | May 02, 2018
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The Best Home System

I purchased this System with confidence and security for my family and myself. Vivint technology and their security products has shown to be safe, and easy to use and also friendly. I now can answer my door when i am not at home and see what's going again when not at home. It has been a blessing for my family and myself . the few times that experienced problems the Technicians were extremely friendly and very reassuring that the problem would be resolved. I am extremely happy with this wonderful system in my home and on my phone. Thank you Vivint, keep up the good work! Happy customers

Venessa B. from Newark, NJ | May 02, 2018
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Expected More

I’ve had issues with the products since the beginning. Kept getting assured it would be fixed. Had to return half the equipment within the first month because nothing would work right. The app is not very good. It doesn’t allow me to use all the functions half the time. Too many issues in too little time. Regretting my decision for getting this alarm system.

Erica P. from Salt Lake City, UT | May 02, 2018
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Great Customer Service, Ongoing Technical Issues.

I am very pleased with the customer service from Vivint. The CSRs are informative and have great attitudes. They sound like they want to help. Our only issue is that there have been a myriad of technical issues. Everything has been resolved but I am still hoping that the system will work more reliably over time.

Brett L. from Orlando, FL | May 02, 2018
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Great Service And Honest Sales People.

We had a very honest sales person/installation tech that sealed the deal for us. No hidden agenda or costs swept under the rug.

Dan H. from Billings, MT | May 01, 2018
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Great Security System

With a new baby arriving soon I didn't want to leave my home unprotected, and I decided to research the market to find a good security system that would give me peace of mind to me and my family. Vivint made it easy for me to get quickly used to the technology while increasing safety around the house, I'm so far satisfied with the service and how easy it is to customize and use it.

Erick D. from El Paso, TX | May 01, 2018
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Mine Vivint Security

I have got a Vivint security system put in my house I like it very much it lets me turn the Alarm on and off outside the house. with me moving slower than most people and don't have the balance like most people have it made it easier and more convenient for me to turn it on once I'm out of the house. Like how it talks to me when I come in or getting ready to leave the house. the only thing I am disappointed with it I wish it had more sensors around the house. I know they couldn't do a motion sensor because of my pets.

Eldon J. from Wichita, KS | May 01, 2018
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Great Services!

Great service! Affordable and nice equipment, just a few glitches in the very beginning.

Mikayla T. from Farmington Hills , MI | May 01, 2018
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My Vivint Review

Technician and sales person was very professional and knowledgeable.

Geneva J. from Columbia, SC | May 01, 2018
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Safe And Sound

Having the feeling of being safe and cared is priceless for sure! Our loved ones can be safe at home and our own house can be safe as well when we are away. Peace of mind!

Annelise M. from Saint Louis Park, MN | May 01, 2018
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Awesome And Reliable

I absolutely love the Vivint system! The image is crisp and clear, no lag time during playback even at 1080p. The sky control panel is easy to use and will definitely deter an intruder. My son woke up early and opened the back sliding door the other morning to let his dog out and the alarm was triggered and woke the whole house and I’m a heavy sleeper!!! They whole house system is well worth the money and the peace of mind knowing that for less than $60 a month my whole house is monitored.

Anthony D. from Palm Coast, FL | May 01, 2018
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Love Vivint

From the beginning it has been easy to get and use the security system. The customer service is friendly and helpful. The installer was great. We love their products. We’ve switched internet companies and it was so simple to change it on the monitor. I love the app on my phone. It works just like the main monitor. I love being able to see the cameras live or review past activities. I don’t have a negative thing to say about it!!!

Carmen B. from Kempner, TX | May 01, 2018
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Satisfied

Feeling very secure and satisfied with our system. Everyone was interested in my interest and what I needed. Would highly recommend this alarm system to everyone who needs it! Very thankful

Sheila B. from Durham , NC | May 01, 2018
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Peace Of Mind

It's probably been said too many times to count that "nothing is more valuable than peace of mind." For me it's true. As I get older, I feel less secure in my surroundings. I love being able to view who is at my door even before they ring the doorbell. I feel safe in my home because Vivint has provided that sense of security for me at a price that fit easily into my budget. At night, I am at ease because with a touch of a button, I can view what is going on around my home on the outside. I cannot express what Vivint has done for my peace of mind.

Valda E. from Raleigh, NC | May 01, 2018
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Vivint Review

The Vivint Team was wonderful to work with, from the telephone call to book the installation to the contractors who installed the system within a week of submitting the order. All the staff was very informative and helpful at all points of service.

Anne S. from Portales, NM | May 01, 2018
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Great Home Security

This is a state of the art techno friendly service, I love I can be anywhere in the country and check my home and answer my door without me being physically there

Isadora J. from Philadelphia , PA | May 01, 2018
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Great Service

This is our first security system and we couldn't be more pleased. Fom the consultation to the installation and follow up everything has gone extremely smooth. The system is extremely easy to use and is perfect for us. Thank you Johnny!

Kelly B. from Port Saint Lucie, FL | May 01, 2018
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Peace Of Mind!

It's great going on vacation and still be in able to see what's going on at the house!

Marc W. from Tallahassee, FL | May 01, 2018
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Vivint You Are The Greatest

Had the system installed April 13 2018. At time of install they had to discount my previous alarm system and deal with My cable company’s problem of a not so great service. No problem for the technician and never showed any frustration what so ever.

Donna S. from Athol, MA | May 01, 2018
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Great Products And Service.

My wife and I love the new wave of technology in security. We can control everything from our phone. Our system gives us the security that we need along with the awesome tech aspect.

Greg D. from Shawnee, OK | May 01, 2018
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Excellent

Excellent experience..very helpful

Francis B. from Westlock, AL | May 01, 2018
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Amazing

The good Vivint offers a wide array of products that are all compatible with Amazon's Alexa and Google Assistant and controlled via the Vivint app. The bad If you don't pay for monthly monitoring, most of Vivint's smartest features suddenly won't function. The bottom line Vivint is a solid choice for creating a robust smart home security system, but even with a no-contract option you'll still need to commit to monthly monitoring if you want full functionality.

Brian M. from West Sacramento, CA | May 01, 2018
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Security

Excellent Security system and easy to use

Toi J. from Ft Worth, TX | May 01, 2018
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Affordable And Satisfied

System was put in quickly and neatly. Easy to use and pricing reasonable.

Martha R. from San Antonio , TX | May 01, 2018
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Awesome !!!

We love it !!! All works perfectly as advertised. I've called in twice with a few questions and had great customer service experience. Needed to change the front door lock to a different type - and it came exactly as promised. We love it.

Steven B. from Midland, TX | May 01, 2018
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Great Service

Hi there, We installed our vivint system a little over a month ago and have had great success! Their support for us as we learn how to use it, adjust settings, apply for credits on our account through the referral process has been phenomenal. We even by accident called in an emergency and their response time was within 5 seconds of us setting off the alarms! Friendly and helpful people and the quality of our product has been very helpful. I sleep better at night knowing my daughter has the extra security measure. Thanks.

Maria K. from Davenport, IA | May 01, 2018
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Fantastic

The care and concern for your security service and needs from the company is beyond measure. Rapid response when calling them and checking your system to ensure your home is monitored as promised. I wouldn't want any other company.

Bertha G. from Tucson, AZ | May 01, 2018
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Alarm

Very good

Frances A. from Sunrise, FL | May 01, 2018
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Great Product

Really enjoying the Viviant home system. Great coverage with outdoor cameras, and the temperature monitoring has been wonderful. So glad I got this product.

Willei C. from Mcdonough, GA | May 01, 2018
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Love Vivint

Five star product

Dietra C. from Houston, TX | May 01, 2018
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Absolutely Love It

Love it. Feel safer and secure.

Emma S. from Columbus , GA | May 01, 2018
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Safety First

I’m really pleased with my security system. I know my family is well protected. I had an old system but this one highly surpasses it. We’re very satisfied with the VIVANT system.

Michael R. from Athens , AL | May 01, 2018
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Safety For My Kids

I like how I check on my house doing the day.. A family watches the kids so I am able to check if they left the house or stayed home during the day. Also lets me know if I have received a package in the mail. I just feel safer now.

Susan S. from Bristow, OK | May 01, 2018
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Perfect

Perfect service

Baldev D. from Lodi, CA | May 01, 2018
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Amazing Customer Service!!

I’m very satisfied and would tell everyone I know how top notch service and support is!! The technician I had did an outstanding thorough job!!!!

David G. from Albert Lea , MN | May 01, 2018
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Service

Vivint came to us at a time when we needed to take extra precautions at this time in our lives. We are very satisfied with the company and the service that I have shared it great features and latest technologies. I try to share it as much as I can, hopefully I will be able to help protect a family in my neighborhood. Thank you for being around for us in our time of need.

Maria C. from Pharr , TX | May 01, 2018
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Awesome

We had a great experience with our purchase of Vivint- our sales rep and installers were great to work with and our system so far has been easy to use and efficient!

Christine F. from South Jordan , UT | May 01, 2018
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An Awesome Security Survilence

I have installed the Vivint Home Security system recently to my home. I have had very good service and the Vivint responders to my alarms have been very prompt and courteous in making sure that everything was okay. Even when the alarms were false alarms. . On a scale of 0 -10, with - 0 being highly unsatisfied and 10 being highly satisfied, I would give them a 10. Thank you Vivint for your prompt and speedy assistance.

John K. from Calgary, | May 01, 2018
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Vivint Smart Home Security Review

Vivint Smart Home has exceeded my expectations. The customer service has been superior, where they are always available 24/7 to answer any of my questions and in a very fast manner. The smart home technology is very innovative and immerses the customer to be one with their home. Vivint Smart Home has definitely allowed me to great piece of mind knowing my home is safe and secure.

Randy C. from West Covina, CA | May 01, 2018
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Safe In Sc

Have had Vivint now for about 2 months & for the most part I feel like the services are able to meet our needs. The only issue so far is the camera on the doorbell got offline & I had to call in for further instructions. Representative was very pleasant & helpful & was able to get me up & working in no time.

Angela T. from Columbia, SC | May 01, 2018
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Love My New Vivint System

I new have peace of mind, knowing the family is protected. This system has not only protects our home but has also help me conserve in energy cost. It’s so easy to use and I love it!!!

Jodi O. from North Brunswick, NJ | May 01, 2018
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Home Security

I love the home security, you can watch the camera from cell phone

Victoria N. from Mobile , AL | May 01, 2018
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Peace Of Mind With Vivint

I don't have to worry anymore. I know for sure, Vivint is watching over me.

Magalie P. from Freeport, NY | May 01, 2018
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Awesome!!!!

Absolutely love the Vivint system! Easy to use, very prompt and courteous service. Everything I could want in a security system!!!

Rebecca S. from Olathe, KS | May 01, 2018
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Top Notch Security

From day one when the representative came to my home and explained the system, the features, and the monitoring center, I have felt very secure. The representative was very knowledgeable and pleasant to work with and explained everything in detail. The technician that installed the system and additional accessories was knowledgeable and a people person. He took his time installing everything and explaining all the features. The process was quick and pain free. I didn’t feel like I was being taken advantage of or being strung along. No false promises were given. I am a very satisfied customer and I am extremely glad that my family is safe and secure.

Bobby B. from Beaumont, TX | May 01, 2018
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Alarm System

We love are new alarm system everything about it Is good I love the part where we can be away from home and still see what is going on in our house. Very easy to use also.

John P. from Antioch, CA | May 01, 2018
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Feel Safe With Vivint Smart Home

I have never felt safer! I love my new Vivint home security system. I live in Chicago with children and I feel safer with a home security system. Vivint has been good to us. It is easy to manage on my smart phone. My children learned how to use the system quickly. We couldn’t be more happy knowing we are safe and secure. I promote Vivint daily!!!!

Laura O. from Chicago, IL | May 01, 2018
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Home Security Provider

Our Security System is Wonderful and allows me to check everything and review

Melissa P. from Copperas Cove, TX | May 01, 2018
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Smart Home For Sure

I brought in Vivint to update my 18 year old security system. Wow, how technology has changed. We decided to put in a camera doorbell, programmable thermostats, and a garage door opener controlled through our smartphones. We can also control our alarm system activation, and thermostats, through our smartphones. We get notifications on our smartphones if there is activity at our front door. This has given us more piece of mind. We have also updated our smoke detectors and carbon monoxide detector also. I would recommend Vivint to anyone looking to add, or upgrade their security system.

Robert K. from East Quogue, NY | May 01, 2018
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Not Very Happy

Have had the system for less than two weeks and all of the cameras are continuously going off line. Called to see about getting this rectified and my appointment was set for almost 3 weeks later the entire purpose for me having the security system is because my wife and I travel and it does no good if the system does not work continuously and flawless I certainly hope someone gets back to me to help rectify the situation

Roosevelt B. from Pahrump, NV | May 01, 2018
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Easy

The phone associates as well as the technician were easy to talk to. Both persons seemed happy to help and were not put out with all of my questions.

Jeffrey W. from Lubbock, TX | May 01, 2018
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Call Support

They were very helpful and very sweet. I spoke with 2 girls and they both helped me fix my problems.

Faith G. from Moreno Valley, CA | May 01, 2018
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Review

Does not stay connected to internet

Amber E. from Reno, NV | May 01, 2018
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Great System

We replaced our old hard wired security system with a new Vivint wireless system. It was great that our new system was able to take over all the existing sensors in our house. We feel like we have greater control over our home security since we are able to arm or disarm it from anywhere. We really like it.

Ron F. from Council Bluffs, IA | May 01, 2018
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Excellent

I haven't had a problem. It reminds me if i forget to set alarm. It prompt me about the thermostat its very helpful

Oscar C. from Houston, TX | May 01, 2018
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Feels So Safe

Getting service with Vivint has been the best decision ever! Being a military family with my husband gone sometimes for months at a time I feel so safe knowing that I have the system. When my kids get home from school I am able to log on to the camera and check on them from work and know that they made it home. I love this system!!!

Sheila L. from Lacey, WA | May 01, 2018
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Great System

Love the system so far. Still not 100% convinced that the outdoor camera is working to my expectations. Continuing to adjust the sensitivity for personnel movement and not rain, snow, or wind movement. The clips need to be 30 secs instead of 20 secs.

David B. from Tolland, CT | May 01, 2018
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Great Home System

Pretty straight forward and easy to use system. Their installation technicians are great and detailed oriented professionals. The technical support is friendly and very helpful to resolve any issues that I encountered with the system.

Eldwin M. from Sugar Land, TX | May 01, 2018
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Best Alarm Company

I've had Vivint for almost 3 months now and I couldn't ask for a better product. I've had a couple false alarms and vivint customer service notified me within seconds of my alarm going off. The equipment is by far better than the others out there. I researched for a month before finally deciding to sign up with them. I'm really glad I did. The quality on both my doorbell and indoor camera is by far better than the Ring. I'm really happy with vivint.

Anne V. from Las Vegas, NV | May 01, 2018
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Vivint Rocks!

Thank you for keeping me and safe best of all a peace of mind my beautiful family and home😊👍🏼!

Mayra V. from Lynwood, CA | May 01, 2018
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Great Service But Few Small Issues

The service is amazing and the convenience is perfect. Only thing is if the system crashes then every thing dose. Our app was messing up saying doors were open that weren’t and was unable to arm the house because of this issue. How ever we called and the customer service rep was really helpful in resetting everything and informed us of the system crash.

Sean P. from Dallas, TX | May 01, 2018
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Safety

Vivint had been a great experience! The products are state of the art, the service is impeccable and it's so user friendly. We feel safe and secure in our home now. Thanks Vivint!

Derrick L. from Tampa, FL | May 01, 2018
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Great Service And Great Equipment

Love it!!

Brian C. from Sound Beach, NY | May 01, 2018
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Change Is Good

I have had one other Home Security System before Vivint.And by far Vivint is Such an awesome product. The technology far beats anything I have seen.So that's why I said that Change Is Good.I don't see myself looking at any other alarm system.Vivint is my system of choice and yes loving it.

Vaughan B. from Inglewood , CA | April 30, 2018
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Simply Amazing

They have amazing products & the best customer service I truly have no worries knowing the safety of my family is in their hands!

Crystal L. from Abilene , TX | April 30, 2018
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Great Value

From purchase to install everything has been great. Everyone has been helpful and customer service has been on top of all our concerns and had prompt and clear answers. The system is easy to use and great to be able to see when we are not at home. Highly recommend.

Marie R. from Houston, TX | April 30, 2018
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Vivint

Over all great system!

Ronnie W. from Lawrenceville, GA | April 30, 2018
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Vivint Installation And Operation Review

For the most of the experience it was good. The system has been working pretty good most of the time. It took 2 appointments to have my system completed. There have been a couple of times where I was leaving my house and tried to set the alarm while sitting in my car and the system required me to do a complete login with my username and password. Also, There was a sensor put on my back door at the 2nd appointment and it is now not working. when I arm the system I can open the door and the alarm will not go off.

Ronald H. from Rosenberg, TX | April 30, 2018
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I Love Vivint!

I purchased Vivint for both my home and office and couldn't be happier. Not only was it a great value, I love the technology it provides at my fingertips. I was also very impressed with their customer service and would recommend them to anyone. Thank you Vivint for giving me a whole lot more peace of mind!

Bryan M. from Queen Creek, AZ | April 30, 2018
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Amazing

The system is easy to use from home or phone. Able to monitor home when not there

Natalie G. from Round Rock, TX | April 30, 2018
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Good Company

I really like everything about our system especially the fact that I can control it from my smart phone. The only thing I don’t like is the fact that a lot of the time the notifications are delayed in getting to me so therefore I can not get a snapshot of the person. But I do like the system.

Melanie P. from Longwood , FL | April 30, 2018
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I Like My Smart Home

So nice to adjust thermostat from afar. Nice to have three live feed cameras surveiling our home.

Alan S. from Savannah , GA | April 30, 2018
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Awesome

The service is great!!!!

Elrica S. from Columbia , SC | April 30, 2018
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Wow, This Is Great

The system works very well. We were very satisfied with the installation process and the education that was provided once it was working. Knowledgeable staff that did a remarkable job. I would recommend it to anyone.

Dennis C. from South Jordan, UT | April 30, 2018
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Commercial Alarm System

I have not been with Vivint long but so far am very happy with the product and service and will recommend to others. Thank You

Anthony R. from Scarborough, | April 30, 2018
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So Far So Good.

Liked their services so far.

Jerry H. from Herriman, UT | April 30, 2018
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Awesomeness!

Fast installation! Great customer service! Easy use, feels safe and secure! Works great

Alberto V. from Jourdanton, TX | April 30, 2018
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Best Service Ever

Wish I hadn’t waited so long to get signed up for this service. It is great. The security system gives us peace of mind at night, too.

Mindy C. from Friendswood, TX | April 30, 2018
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Excellent Home Security System

I would like to state that from the very beginning, Vivint has been very efficient in their customer service. The technician that came out to install the security system was very professional. He made it very easy to understand the new equipment! What I really love is the quick response they have! One day I was searing some steaks and it got a little too smoky in the house which triggered the smoke alarm, Vivint called immediately to make sure everything was alright! It really makes me feel secure that our home is being protected 24 hours a day, 7 days a week! Thanks Vivint for your unmatched Security System and your SUPERIOR Customer Service. I highly recommend Vivint to anyone.

Shondra T. from North Las Vegas, NV | April 30, 2018
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Excellent Security System!!!!

This is a very reliable system. I think that one of the coolest products that you have to off is the doorbell camera. But, the very best thing about your system that no one else comes close too having, is your Pro’s!!!

Bill S. from Plainfield, IN | April 30, 2018
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Glad I Have It!

It’s great to feel safe and secure with Vivint and I love being able to run the security system through my phone!

Kim D. from Washington, UT | April 30, 2018
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Mr

A company full of misleading and lying information. Horrible customer service. Bookeeping practices are questionable at best.

Randy M. from Ann Arbor , MI | April 30, 2018
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Undstisfied

My cameras have not worked for the past month, I have a problem having to pay a monthly service fee and don’t feel protected, I have been waiting for 2 weeks for an appointment and this is the 4 th time I have had issues with my system. I wish I had gone with a better company.

Kristal W. from Matteson, IL | April 30, 2018
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Review For Having Vivint At My House.

It’s very safe for my family and peace of mind at any time you are out from house.

Ruk K. from Winnipeg , | April 30, 2018
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Okay

I do love my security system. But there are a lot of bugs quite often. Sometimes my thermostat doesn’t work from my phone or the panel will disconnect from my thermostat or phone. I have had a couple times where the garage door was closed but my phone thought it was open. One time it turned my alarm off randomly from my phone

Alecia M. from Winfield, KS | April 30, 2018
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Alarm, Camera, Keypad

Key pad is great, alarm works well....but camera not my favorite. Yes it records but only 20 seconds and in that time if it doesn’t sense movement it doesn’t record. We had an instance where we put something on the curb and all it recorded was the vehicle stopping. Did not record actual people loading up. Several times as well where my kids come home and I see them walk on sidewalk but never records while in driveway.

Victoria L. from Corpus Christi, TX | April 30, 2018
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Not Keeping Promice

When we had this system (VIVINT) installed , we were told Vivint would pay the last three months of our contract with our replaced company (Monitronics) . . We still had and are paying two companies for home security.. .Until someone reimburses us I can't give a rating as I am not a happy camper.........

Francis W. from Copperas Cove, TX | April 30, 2018
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I Feel Safe

I recently had a security system put in I can sleep at night it is a great feeling to have. I wish I had a sticker or yard signs that are the only thing. I love my system

Lesley A. from Mishawaka, IN | April 30, 2018
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Wonderful

I love the picture. The sensor is always on time when someone steps on my top step.

Sade P. from Lincoln , DE | April 30, 2018
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Worse Ever

As of right now I won't even give vivint to someone else. Nothing has work right. I call in and my call gets drop, and they don't call back.

Juan R. from Killeen, TX | April 30, 2018
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Smart Home Security Is The Only Way To Go!

We love our new Vivant system! Love the smart home features and panel! Love that the options were able to be added individually and not as an expensive package. And looking at my cameras remotely doesn't cost extra as well. We will be able to own and move or upgrade system easily. There's nothing better than KNOWING our home is safe with a smart home security system that gets monitored and we can check and set ourselves from home. And it's not as expensive as we thought, around the same price as the normal big name place and that's including the equipment.

Balogh J. from San Bernardino , CA | April 30, 2018
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Safely

Coverage all thru house very happy and feel safe

Natalie R. from Las Vegas , NV | April 30, 2018
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Great Service

We have had our alarm go off 2 x great full that it was accidentally our fault but the always respond really fast ask if everything is ok we have had any issues with technical wise either

Joesph L. from Grand Rapids , MI | April 30, 2018
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No Complaints Here!

From the excellent customer service , to the equipment and prices Vivint has hit the mark! I couldn’t be happier with my alarm system. My favorite part is the interactive door bell camera that shows live feed and knowing that I am protected 24/7 makes my family and I safe!

Cindy H. from Las Vegas , NV | April 30, 2018
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My Compound

Oh I love it... I have a different sound for my hallway and my doors... I know my kids movement... I get to harass them. I get to see who is entering my home... I love it... No complaints...😘😘😘😘

Aretha W. from Columbus, GA | April 30, 2018
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Ok System

I have had this system for a few months and it works well. It works with Alexa and lets me set up actions quite easily. The only issue I have is the Vivent drive formerly Space Monkey. It has never worked on Install and there seems to be no interest in fixing it. I have went to Vivint as well as Best Buy ( where i bought it) and nothing was done to resolve it nor any follow up.

Richard G. from Jackson, GA | April 30, 2018
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Great System

Easy to use I would recommend this system and company!

Matthew K. from Oak Brook, IL | April 30, 2018
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Review

Love my security system, have never had any problems with it.

Mac M. from Denham Springs, LA | April 30, 2018
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Wonderdul

Everybody is very nice and very helpful

Kristy M. from Columbus, OH | April 30, 2018
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The Best Alarm Security Company

The Best Alarm Company

Donna P. from Lafayette , LA | April 30, 2018
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The Best Of The Bunch

Over the years I have had several security providers. Vivint has exceeded all my past experiences and exceeded all of my current expectations. Their technology is top-notch and there professionals are excellent. I would highly recommend Vivint as your provider!

Michael S. from Phoenix, AZ | April 30, 2018
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App

The app is so easy to use. I love vivint smart home

Kelvin C. from Easley , SC | April 30, 2018
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Feeling Safe

Since my family and I obtained this home security system we feel safer in our new home.

Tawana R. from Ruskin, FL | April 30, 2018
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Glitch Free Home Security

Just purchased my home a month ago and immediately called vivint for my home security system. Haven't had any problems with the devices associated with my security system..any time I want to check the status of my homes temperature settings or to be assured that my doors are locked vivint is there right on my phone. Would recommend to everyone.

Lonnie F. from Gonzales, LA | April 30, 2018
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Highly Impressed

Vivint has gone beyond my expectations. Highly professional Sales process, Installation, Product quality, Response times. I am more than happy, I am impressed. The system is “hands down” light years ahead of my old wired/telephone response set up and half the cost. Check them out!

J F. from Lake Oswego, OR | April 30, 2018
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Work

good job

Danielle P. from Louisville, KY | April 30, 2018
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Smart Home

Just installed the Smart Home Security System and am completely satisfied with it. The Service Professional that did the installation was very knowledgeable and very thorough in training me on the various functions. I have had no problems and look forward to adding additional components in the future.

Pauline N. from Oxford, GA | April 30, 2018
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Very Happy

This system makes me feel 100% safe. It's like I'm always home because I can log into my camera at anytime.

Tiffani S. from Savannah, GA | April 30, 2018
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Awesome

The service is great and their customer service is even better. They respond so fast to everything!!

Raven N. from La Place, LA | April 30, 2018
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Great

Vivint has been great! They came out and not only installed the security features that we wanted but integrated Smart Home features as well! The installer took the time to explain everything to us and the price point is so much better the other options out there. So far we are very happy with Vivint.

Toby M. from Kyle, TX | April 30, 2018
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Easy To Use Home Security System

The installation was smooth and system is user friendly. The system has an app, which makes managing your home’s security easy.

Sarah K. from Portsmouth , VA | April 30, 2018
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Sleep At Night Technology

We operate our Vivint system with our phones. So easy to operate and the mind at ease technology is amazing. Our stuff we have collected date way back to when our children were just starting school. We have so much of our life in our house and Vivint makes our nights sleeping and our trips away so much more enjoyable. Excellent product, excellent service while purchasing the product, and excellent installation team to finish the product.

Gary K. from Glendive, MT | April 30, 2018
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Easy Convenient Option.

The fact this service can be used off of just the cellular data and not wifi is very convenient. The cameras work very well at night just the same as day. The installation was not done properly but another installer was sent out and it was fixed. The sensors are nice with kids in the house. When one of them opens the door of I happened to take a nap then the alarm alerts me to when they are coming or going. The app for the service works great also. I can arm it and disarm it easily. I also use the app to see when the door is being opened or closed. Finally the financing for the equipment is great also so I don't have to dish alot out up front for the service.

Jessica H. from Pueblo, CO | April 30, 2018
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Review

It would be a five but the app fails a lot it just doesn’t work and the doorbell camera constantly goes off when it’s windh other than that I love the security.

Wendy W. from Sherwood Oark, | April 30, 2018
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Having Vivent Home Security Gives Me Peace Of Mind

We have had our Vivent home security and smart home for a little over 2 months. I can truly say it works! We are in the process of moving from Indiana to Utah. We have been traveling back and forth and without Vivent security we would not be able to keep a close eye (internet video) on our new home. I would definitely recommend Vivent for home security and smart home connectivity.

Dawn H. from North Ogden, UT | April 30, 2018
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Exciting Times

It is an exciting time to know that your family and home is protected 24hrs a day, 7 days a week and 365 days a year. Especially when you are not at home. To know that the police, fire department or emergency services are at your finger tip, how can you be anything other than excited? Thank you Vivint.

Leonard L. from Sanderson, FL | April 30, 2018
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No Title

The System is extremely easy to use

Roscoe R. from Beachwood, OH | April 30, 2018
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Awesome Products

We got our system after getting a dog and it not helping me relax any at night because I’ve always been a big chicken and we have two kids under 4. The app is super easy to use and I love being able to see what’s going on outside of my home anytime anywhere. 10/10 would recommend

Katherine T. from Troy, IL | April 30, 2018
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Needs Improvement

Needs improvement, battery doesn’t last

Brandie W. from Reading, OH | April 30, 2018
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Great Company

I have had vivint security for 3 weeks now. So far, so good. Sometimes the door bell camera doesn't catch every visitor, but that's my only complaint. I have a door bell camera, a ping camera for my living room, a outdoor camera for my back yard, and door and window alarms. The tech matt that came to my home was awesome! Showed me how to work the control panel and app. I feel a little safer at night with my kids and dogs while my husband is working. My 6 year old son is autistic and semi verbal and is a HUGE wanderer and any time he opens the front or back doors, the system let's me know. We went with the gives back program and Trey was very helpful and awesome for setting me and my family up with this.

Brinna S. from Wilson, NC | April 30, 2018
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Wow!

the service is great! i was stuck on the road on my way home from work and my son just got off the bus from school. the notification sent to my phone that someone rang my door bell and i knew it was him. i could not get there before the bus would pull off so i unlocked the smart lock and bam! he is in the house and i get there five minutes later. thanks vivint ;)

Aaron G. from Rochester , NY | April 30, 2018
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We Love Our Vivint Smart Home

We are thrilled with our Vivint smart home system. It’s easy to use especially the terrific app which gives us full control. It’s also reasonably priced which says nothing for the peace of mind it provides. Thanks, Vivint!

John K. from Mckinney, TX | April 30, 2018
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Vivint

Service is awesome!! But when calling customer service a lady was really rude and not helpful at all.

Jose D. from El Paso, TX | April 30, 2018
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Feeling Safe And Secure

It is a awesome feeling to know that I am protected by Vivint, I especially like the door bell camera feature it keeps me informed who comes to my house even when I am not there.

Robert C. from El Paso, TX | April 30, 2018
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Amazing

Product is awesome, technology integration is so convenient, installation went smoothly as well.

Max L. from Orangevale, CA | April 30, 2018
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Happy Home

Well so for it's very nice

Mary C. from 211 Lansdale Dr Florence, SC | April 30, 2018
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Feeling Of Security

My home was broken into which prompted me to invest in a home security system. Vivint was my only choice as I had received positive reviews from neighbors who had Vivint's system. From my initial contact with a Vivint rep deciding which features suited my needs, to the knowledgeable installer who trained me on what my system could do for me, I have never felt as safe and secure in my home as I do now. Of all the features I chose, my doorbell camera is my favorite letting me know every passer by and visitor that comes within reach of my front door. My only wish is that I had done this sooner. Don't wait until something happens; prevent it now with a Vivint Smart Home security system.

Justine H. from Plant City, FL | April 30, 2018
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Piece Of Mind Is Affordable

Installation was fast and easy. I loved how the installer explained everything from the cameras to the sensors. If I had any questions they were answered right away. Not to mention the monthly payments are very affordable for piece of mind. I couldn’t be happier with Vivint and their services they offer.

Vanessa S. from Phoenix, AZ | April 30, 2018
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Vivint Is Great

Vivint is a great system. The installers are professional and to the point. They have been nothing but helpful. When I had my first issue they promptly sent someone and it was resolved within 2 days I would highly recommend this company to anyone looking for solid and professional home security

Kyle C. from Columbia, MO | April 30, 2018
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Great Service And Prices Reasonable

They have great customer service. And quick response time. The technician was also super helpful and answered every question I had, he also took his time to make sure I completely understood everything.

Lisa P. from Phoenix, AZ | April 30, 2018
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Great Service

Really impressed by the customer service. Attentive to all your needs and very informative with all your questions. I am highly satisfied with all services.

Jessica M. from Snyder, TX | April 30, 2018
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Newly Widowed

My spouse passed recently and I live in a rural area, my family needed to be assured that I was safe at home. My children are thrilled that I have security and smart home perks.

Traci R. from Buchanan Dam, TX | April 30, 2018
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Love Love Love

I have had my new Vivint system a little over 2 weeks now. Absolutely love it with the doorbell camera and rear entry garage camera. So convenient to look on my phone any time of the day and see what is going on in my neighborhood. Would recommend it to anyone just wanting extra protection. So convenient!

Jeanne M. from Amarillo, TX | April 30, 2018
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Home Sec. Vivint

We have had Vivint for almost 5 years, they are a great company and are fast to respond to an alarm. The price of the equipment is a bit high, but that is almost all companies. Install personal are very respectful and helpful. Customer service has been great when calling for different things. Monthly service charge is a good price compared to others big names. All in all I would recommend to anyone.

Joseph S. from Lawrenceburg, KY | April 30, 2018
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Best Value And Features On The Market

The feature set available in Vivint's Home security is bar none the best. The level of automation and control you get is exceptional. The monthly monitoring price can not be beat and the ease of being able to add devices to my system and stretch those payments out or pay them up front are very helpful. You own your equipment at the end of it and the app for the phone is essential for me feeling that my home is secure and knowing I will be alerted to anything unusual. Great value and service.

Steven C. from Surprise, AZ | April 30, 2018
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Best Kept Secret

Love my unit and cameras and garage door opener all wireless nothing but the.m best!!! Phewwww got that out in one breath, ok let’s be serious. When the sales came to me he made a great point, what’s ADT doing for you? I couldn’t respond with anything positive, it was only a box inside my home telling me what doors and windows open and closed. But vivant!!!!! Oh vivant, I can now view every inch of my home from anywhere in the world, I try so hard to sell my neighbors but I tell them don’t come to me asking for my video when ur house get robbed.. So to the reader go out and get this state of the art unit. You will not be disappointed!!!

Joseph P. from Land O Lakes , FL | April 30, 2018
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Home Security

Vivint security system has given me the peace of mind that my home is safe.

Marc B. from Miami, FL | April 30, 2018
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Great Product

Love the ability to check my home While away. Check my dogs with in house ping camera. And when people come to my house. Wouldn’t have it any other way

Ryan K. from Calgary, | April 30, 2018
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Safe

Me and my family feel safe with Vivint at any time,thank you Vivint.

Alejandro B. from Horizon, TX | April 30, 2018
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Happy

absolutley wonderful

John S. from Easton, PA | April 30, 2018
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Love It

Great system love the touch screen. Cameras and doorbell clips have great quality images. Getting this system was so easy from the sales woman to the installer both were awesome! They answered any questions I had about the products and service.

Dana L. from St. Petersburg , FL | April 30, 2018
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Not A Good Security System

My security system always having problems and have to keep calling for them to fix it. They won’t let you out your agreement when they know you been having the same problem. Vivint is not a good security system at all

Georis H. from Chesapeake , VA | April 30, 2018
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The Best

Easy to learn and always have eyes on your property

Maricela P. from Bakersfield , CA | April 30, 2018
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Vivint Smart Hoy

Definitely would recommend this product to others

Victoria Z. from Ocala , FL | April 30, 2018
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Review

So good so far! The only thing is sometimes there are hiccups with the app and connection with the panel but other than that its all good!

Emma R. from Fort Worth, TX | April 30, 2018
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Horrible System

The camera are always going offline if you want to see what’s going on outside at the moment you have to wait for the cameras to load unfortunately they only give u 3 days for a return and it actually takes longer in order to get to know the system if I would have known what I know now I would have never got this system I would not recommend it to no one the only great thing about this is the lock for the door everything else is garbage

Shakeena D. from Newark, NJ | April 30, 2018
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Amazing System...

I did a lot of research and found this to be the best system. It’s so easy to upgrade.

Ricky S. from Jamaica , NY | April 30, 2018
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Great

Everything is wonderful.

Bridgette P. from Suitland, MD | April 30, 2018
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Amazing System!

We love our Vivint security system. It is so user friendly, the app is amazing! A good alarm system was very important for my family since my husband works shift work and can be gone for days at a time. I feel 100% protected (home and away) and comfortable in my home when alone. We actually switched from ADT earlier this year and haven't looked back since. I would highly recommend to anyone!

Laura K. from Calgary, | April 30, 2018
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Unhappy

very poor customer service

Rob R. from Bozeman, MT | April 30, 2018
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Excellent

Very helpful...easy to follow and the camera's is clear.

Francis B. from Westlock, AL | April 30, 2018
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Euipment

My motion detector doesn't work. Why should I pay for it?

Sheila S. from Eugene, OR | April 30, 2018
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Outstanding Service

We had our service installed in the fall. We thought we had a thermostat problem but in reality we had a settings issue. After our HVAC company came out and inspected the system we found that there was a small issue with the way the thermostat was set up. Vivint reimbursed us for the trouble and still sent a crew by to check the entire system. They found an issue with one of our old glass break sensors from the previous alarm company. They installed a new one at no charge. They were great to work with and quick to help. They truly set the standard for customer service. Thanks, Vivint.

Todd O. from Knoxville, TN | April 30, 2018
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Satisfied

Vivint has great products, and exceptional customer service. We recommend them to all of our family and friends.

Annie M. from Lathrop, CA | April 30, 2018
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Excellent Service

We have head out Vivint security system for a month now and we love it! Their customer service is great too

Kathryn A. from Spring, TX | April 30, 2018
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Graham

This is a great system. I wish we had purchased this system years ago. Easy to operate. No contract! Love it!!!!

Erica G. from Fort Worth, TX | April 30, 2018
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Vivint In South Texas

Was set up by best buy, a little slow when loading the doorbell camera but otherwise great system. We've caught our dogs escaping from out yard a few times with the cameras

Juan F. from Mission, TX | April 30, 2018
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Great System

Crew that installed our system was amazing. Super friendly and patient. System works perfectly.

Deneathia E. from Lithonia , GA | April 30, 2018
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Security Review

Excellent security

Stacie E. from Ridgeway , VA | April 30, 2018
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Vivint Experience

I’ve only had Vivint for 1 month and one of my cameras is already not working, and it literally takes two weeks before I could get a tech to my house to fix it. The alarm is like any other nothing more or better

Cynthia V. from Houston, TX | April 30, 2018
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So Far, So Good!

We have been very pleased with our Vivant Home Security System. It has been a pleasant experience from first contact to installation. The people we have worked with are knowledgeable and personable. There are still a couple of kinks that we haven't quite figured out, but it's a good system, and it's a good feeling to know we are secure when we are away from home.

Anthony B. from Ivins, UT | April 30, 2018
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Saved My Life

Vivint smart home simply saved my life. I live in a rough spot and I had this installed(by a very professional installer). I had my door kicked in and shots fired into my fridge. But instantly my alarm went off! The suspect ran off almost immediately and within 8 seconds I had a Vivint employee call me and call the police. Thank you Vivint! Also...the cameras and smart home equipment work great!!!!!!

Joshua G. from Sp, MA | April 30, 2018
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Good And Timely Customer Service, Not As Reliable Equipment.

The customer service people I've dealt with have been very helpful, offering solutions to every issue I've had. However, there have been issues with the equipment that require a service tech to visit, which requires taking time from work and other activities to accommodate.

Kenny B. from Lexington, KY | April 30, 2018
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Home Security

Subscribed to Vivint for 2 houses and had minimal installation problems which were quickly resolved with competent, friendly, knowledgeable technicians. Pricing is in-line with other security companies. I would highly recommend Vivint for home security!

Sandra W. from Centereach, NY | April 30, 2018
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Alarm System

I like the fact that I can look inside and outside of home at anytime and from anywhere in real time. I do feel safer because of cameras.

Colleen D. from Alexandria , LA | April 30, 2018
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Best Alarm System

I had the most knowledgeable technician. He was very patient with me to make sure I understood how to work the system correctly. I love my security system and I feel safe with it.

Cordriel W. from Atlanta , GA | April 30, 2018
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Good System

Been working great

Dominic C. from Bondurant , IA | April 30, 2018
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Best Alarm System Ever

I just recently bought a house that already had vivint installed. I decided to keep it for the peace of mind. The payment is affordable per month. And I sleep better at night knowing that the alarm will scare off anyone trying to get in my house. I accidentally set it off yesterday and immediately received a call and someone talking to me through the alarm panel. I love It! Five stars

Melissa S. from Ada, OK | April 30, 2018
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Feel Safe

We just moved into this neighborhood and don't know any of the neighbors yet. Can leave to go out of town and not have to worry about our home. Sleep well at night, feel safe.

Lynette B. from Othello, WA | April 30, 2018
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Fantastic Product

Great company to do business with. They have a lot of great products/services right now and a lot of good things coming down the road. I’d highly recommend using Vivint!

Brian U. from Plano, TX | April 30, 2018
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Excellent Monitoring

I couldn't be more happy about my choice to use Vivint for my business. I am located in a different city and it's so convenient to be able to open the app and check on my business and see how everything is going throughout the day. I also like the ability to be able to arm and disarm the alarm from my cell phone device. The response time is immediately after the alarm has been triggered. They are very hands on and make sure the customer is taken care of. The initial setup was simple, fast and affordable.

Ebony W. from Los Angeles, CA | April 30, 2018
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Feel Safe With Vivint

We've only been using Vivint for a short time. We went away for 2 weeks and we felt so safe for our house. We could view all our cameras and see what was going on any time. We had one issue and the customer service was perfect in helping us solve the issue right away. Wonderful service. Great product. We are very happy, satisfied customers.

Carolyn C. from Seabeck, WA | April 30, 2018
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Disappointed

I am having problems with my system--it shows that my door is not locked, when it actually is locked.

John C. from Orlando, FL | April 30, 2018
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Excellent

Excellent product and outstanding customer support

Kristie R. from Dover, PA | April 30, 2018
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Best Security System

It’s an affordable price, it works great. I haven’t encountered any problems and plus the security system has benefited me in so many ways by having security cameras with an HD live feed and motion captured videos saved instantly after motion had been detected. I’ll be staying with this company for sure. Beats all the others in my opinion

Miguel G. from El Paso, TX | April 30, 2018
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Scam

This whole deal was a scam and not one time did they keep their word. Gave me a price and charged double. When contacted the sales rep, he changed his story 3 different times. I will NOT recommend them for anything but a scam business.

John O. from Columbus , GA | April 30, 2018
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Vivint Home Security

My family has used Vivent over the last three houses we have lived at over several years and always have top notch service and cutting edge technology. Anytime we call Vivint is helpful and always goes above and beyond our needs!!

Curt D. from Tampa, FL | April 30, 2018
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Poor Panel And Camera Reliability

After 30 days of patiently working with Vivint they can’t get the panel, cameras or doorbell camera to work reliably. The last thing you want in a security system. They refuse to allow a return of the equipment and a refund. I would never recommend them to anyone.

Kevin S. from Stow, OH | April 30, 2018
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Great Product.

Vivint has worked very well. The customer service is good and the alarm system is outstanding. I have had the service for about two months and the response to the false alarms is great. A few times I was home and one false away but everytime the customer service alarm system worked as expected.

Holly G. from Victorville, CA | April 30, 2018
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My Alarm System

I give it a Two Starr I can’t believe my cousin likes it so much I haven’t had so much problems with it all my sensors don’t stop giving issues they don’t stop saying they don’t work work with my panel then that the back door is open when is close or that the front door is open when is close the worse

Diahann R. from Miami, FL | April 30, 2018
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All The Bells And Whistles!

My Vivint system helps me feel safe and secure in my home. I used to live out in the country, but now I am in the thick of a neighborhood, with people all around me! Now I do not have to worry whether they have mischief on their minds or not.

Valerie H. from Temple, TX | April 30, 2018
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Awesome

Love the costumer service and love the alarm system

Evelyn B. from Rosedale , MD | April 30, 2018
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Vivint

It’s awesome! Have no problem or concerns so far. I feel safe when inside my house or out! It’s easy to manage. And easy to leave to manage!

Sendy P. from Elizabeth , NJ | April 30, 2018
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The Best Is Vivint

I have had my Vivint security system for a couple of months now and I absolutely love it! To know I can leave my home and teenage children and feel safe and confident that everything is ok. All of my equipment works perfectly and I have not had any problems or concerns. Easy to operate and very convenient for my family!

Endretta M. from Columbia, SC | April 30, 2018
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Alarm And Cameras

We have zero complaints. Great system, easy to use, great customer service, and a fair price. We'd strongly recommend Vivant.

Kiley S. from Las Vegas, NV | April 30, 2018
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Vivint Is Fantastic

We gave had Vivint for the last few years and it clearly a great company with great support, Several others k know have it and they are very pleased with the system!

Al Z. from Elyria, OH | April 30, 2018
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I Love Vivint!

This system is fantastic! Super easy to use! I love the efficiency it has brought to my home! The installation technicians were wonderful! I had an ADT system for years and am so glad I made the switch to Vivint!

Joy P. from Leawood, KS | April 30, 2018
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So Far So Good

So far so good with my services.

Sherita A. from Brandywine , MD | April 30, 2018
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Vivint Customer

One of the main reasons I chose vivint was because of the app. The app needs improvement as it does not work consistently. At first I thought my phone was the problem, but after purchasing a new phone I continued having the same issue.

Katura H. from Killeen, TX | April 30, 2018
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Awesome Sauce.

My Vivint system is Awesome! My doorbell camera is superb! I'm able to monitor everything using just my phone. I'm also able to unlock my door using just my phone. I arm or disarm the the house using what? Just my phone! LOL I'm really excited to have the system! I show all my coworkers what I'm able to see from the doorbell camera. It's a flawless system and I recommend it to anyone looking for home security.

Michael K. from Detroit, MI | April 30, 2018
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Professional

Very professional and on point every little motion they call and let me know what's going on I love the equipment and I like how they are able to help you out over the phone with everything I will recommend this company to anyone

Sarah D. from Springfield Gardens, NY | April 30, 2018
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Love It!

I have a new vivint smart home security system. We really love the system and how easy it is to use. I would highly recommend the system to anyone!

Jennifer S. from Lubbock, TX | April 30, 2018
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Amazing Customer Service

The system is great, works great, and is super user friendly. But the customer service is off the charts!

Nicole T. from Fair Oaks, CA | April 30, 2018
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Not What I Hoped For

I’ve had Vivint for a little over 2 months. It was wonderful for the first 2 week but since then I’ve had nothing but problems! They’ve sent a tech out and still no resolution. They only give you 3 days to return the equipment at no cost. I would not recommend Vivint to anyone. Once my equipment is paid off I will be canceling my services.

Kristen E. from Huntsville, AL | April 30, 2018
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Great Overall Experience

I called to set up my service late at night (around 10pm) and scheduled to have someone there the next morning at 10am. The call with their customer service to get everything set up was extremely pleasant. They answered all of the questions that I had very quickly. The guy that came out to set up service was quick and obviously knew very well what he was doing. He was done in about and hour and a half and made good conversation. I'm paying exactly what my I signed to pay, and not a penny more. I've had a great overall experience for the past 45 or so days.

Blake B. from Topeka, KS | April 30, 2018
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Vivint Love

I just recently got the Vivint home security system and I love that I am able to monitor my home!

Dana C. from Hayward, CA | April 30, 2018
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Pleasantly Surprised,..

I’ve always been curious about a home security system but I never looked into it thinking it was not affordable. After being introduced to Vivint I was immediately impressed and decided to give them a call for a quote. The customer service was superb and affordability made it a very easy decision to get it. Since I’ve had my system, I couldn’t be more pleased, specially because I have peace of mind.

Mayra S. from Kyle, TX | April 30, 2018
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Impressive Equipment And Service

This was my families first home security system for our new home and we have been very impressed with the equipment that they offer and features it offers like being able to see live video of what is going on at your house, being able to open and shut your home to someone when your not there from anywhere you are located at from your mobile device.

Justin A. from Hickory Creek , TX | April 30, 2018
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Great Company!

Service from initial contact with sales team to my daily routine now this service is amazing! I was a loyal 15 yr adt customer and left for an easier, peace of mind lifestyle. Thanks Vivint!

Kevin A. from Miami, FL | April 30, 2018
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Home Security

As a single mother of three small children vivint let's me sleep better at night knowing we are protected. The door bell alert shows anyone coming which is so convenient having the app on my phone while I'm away. The staff at vivian are helpful and installed fast everything works and super reasonable on prices per month. I highly recommend

Ayla F. from San Antonio, TX | April 30, 2018
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Unfulfilled Promises

Happy with equipment, price, monthly service. Unfortunately promises made during sign up have been unfulfilled. Was supposed to recieve first four months of service free, but have been billed twice since sign up.

Jayson M. from Ridgefield, WA | April 30, 2018
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Great!

Overall I am very happy with my Vivint system. I feel that it was good investment and enjoy knowing that I have some cutting edge technology in my home with room for expansion later on. The design of the panel and the app are definitely top notch and I like how easy they are to use.

Brendan B. from Patchogue, NY | April 30, 2018
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Vivint Review

Product works awesome when it’s working (if that makes sense). The panels disconnects from WiFi randomly eventhough all my devices are connected & works perfectly. That’s been my only consistent issue. Other than that the products & features are pretty solid.

Simuel H. from Portsmouth, VA | April 30, 2018
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Feedbacks

Very glad with the service so far No issues so far

Hector C. from Calgary, AL | April 30, 2018
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Great Service And Security Systems

Love my security system it’s great as well as the company and all of the people that I have dealt with thus far. Great experience on my end.

Richard H. from Olive Branch, MS | April 30, 2018
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One Month Of Service And Having Major Problems Already

Got this service a little bit over a month ago all brand new equipment and I have had several problems already. Begin with poor customer service and planning on the schedule install I've had to reboot the system at least 6 times which is ridiculous I had to make adjustments to sensors which should have been installed right the first time and they tried to make me adjust it again because I'm still having problems I told them no they're going to send out a technician let's see if they can fix it this time this is ridiculous this is the safety of my home and family we were talking about and they keep giving me the runaround

Stephen B. from Gautier , MS | April 30, 2018
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Satisfied

Very happy that I choose VIvint Home Alarm system. I highly recommend it to anyone.

Beverly Ann M. from Porterville , CA | April 30, 2018
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Average

Have been with Vivint for about a month and have had one camera replaced already and another one just went down. Have had to reset/reboot our panel at least three times . Not great for new equipment.

James D. from Marana, AZ | April 30, 2018
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Awful Customer Service

Vivint has terrible customer service. Their product is not safe or secure especially if you move, you still have access to a previous home account until the new residents decide what they want to do with the system. Do not fall for moving trick. All that was stated to me was to fill out form and it was all good, not the fact that they won't disconnect a previous residence account from your existing account and you still get updates and alerts for a home you no longer own. Would not recommend to anyone.

Shaun T. from Spring Creek, NV | April 30, 2018
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Great System

I love my home system for the safety of my family.

Madonna N. from Shirley, NY | April 30, 2018
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At Ease

The technology isn't complicated, love the camera notifications

Tommy G. from Bakersfield , CA | April 30, 2018
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How I Like System

Very smart system. Feel more secure with This system and people are nice.

Glen K. from Griffin, GA | April 30, 2018
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I Have Never Felt So Safe In My Home!

I am just ecstatic about our new Vivint home security system! The system is top notch fancy, easy to use, affordable, dependable and overall a great addition to our new home. I have never felt this safe in my home before and I feel like I sleep easier at night knowing that our home is protected. The sales man and technician did a great job setting us up, very personable and helpful. I couldn't be happier!!!! Thank you Vivint for your care and service and we will definitely be adding onto our system and taking it with us to our new home down the road. Thank you thank you thank you!!!

Tom O. from Clarksville, TN | April 30, 2018
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Vivint Home Security

I am a happy client and loving my home security. I love all the features that come along with the package that I choose for my home. I recommend vivint to anyone that needs something home security and on a budget. Totally affordable compared to Rogers home security. Vivint thank you for keeping me and my family safe. Best decision by far.

June C. from Queensville , | April 30, 2018
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Vivint

I love my security system. If I have a problem they are always one phone call away and I don’t have to wait long on the phone to get a person.

Charlene B. from Lockhart, SC | April 30, 2018
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Vivint

I had ADT previously although I was happy with their services I am beyond happy that we chose Vivint this time around. Very impressed so far!

Candice G. from Monette, AR | April 30, 2018
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Vivint

Fabulous System

Bobbie F. from Lansing, MI | April 30, 2018
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Vivint Review

I have been extremely happy with my vivint system. I have he basic door sensors and glass break sensors. The app is great and easy to use and i have my smart locks synced to it. So i can lock/unlock my doors from my phone.

Richard L. from Benton, AR | April 30, 2018
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Rating For Review

I love my alarm

Sherreace R. from Belleville, IL | April 30, 2018
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Top Of The Line

Vivint has amazing equipment, installers, customer service, and a system that really works! We are all really pleased with our Vivint Home security system, the convenience and the peace of mind. Thank you Vivint!!!

Sage O. from Springdale, AR | April 30, 2018
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Great Co.

Best customer service and support !!!!!!

Winston L. from Houston, TX | April 30, 2018
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Excellent Product

I’ve had Vivint for about two weeks. It’s made my home feel so much more secured than the previous systems I had.

Rebekah B. from Baton Rouge , LA | April 30, 2018
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5 Star

I've only been using the system for a little under 2 weeks and I love it. I've captured things that happens while I'm away as well as the false alarm smoke detector that alarmed and the call immediately. Thanks Vivint

Racquell C. from Detroit, MI | April 30, 2018
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Bad Review

I am not happy with this company at this point in time. I was told that you didn't have to change anything the system fit the house, BUT I had to change the transformer for the doorbell because it wasn't putting out enough volts to make the doorbell work and I'm not happy , I I had to pay for the Transformer to make the system work!!!!!!!

Larry M. from Avondale , AZ | April 30, 2018
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Quality And Price

I love my Vivint Home security system. Great service and top notch technology for the price!

Staci C. from Spring , TX | April 30, 2018
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Right In The Middle For Now...

The video quality is not HD and is rather "noisy" and pixelated. It's great for keeping an eye on our dog but she doesn't listen to any of the commands we give her through the system. Compared to some of these other cameras coming out (Nest, Ring, etc) it seems to be a bit overpriced... but the idea of having free upgrades for the life of the product is welcome. Hopefully, as technology advances, me and my partner will have the latest cameras out.

July C. from Los Angeles, CA | April 30, 2018
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Great Service!

They have great product and service but the price is a little higher.

Chad B. from Maple Grove, MN | April 30, 2018
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My Home And Recording Studio Are Protected By Vivint

I just want to say wow. Me and my band , The Howling Tongues, all live together. We wanted to have all of our equipment under one roof and in our studio, but we wanted to have a safe and monitored area for us to live and operate our studio and equipment. We all love the vivint system, we run multiple cameras, sensors, doorbell and plan on adding more in the future. Everyone in the band is signed in on the app on their phones which makes it so much easier. We live worry free and in a completely monitored home environment so no one is afraid of their gear being stolen or messed with. Thank you Vivint, highly recommended!

Nicholas M. from Lawrenceville, GA | April 30, 2018
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Vivint

I am amaze how quick Vivint monitoring responds to alarms.

Genelyn A. from Goodyear, AZ | April 30, 2018
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Awesome System!!

We just love our new home security system with Vivint! To be able to check on our home from where ever we might be in town or on vacation. It's just simple the BEST HOME SYSTEM out there!! Thank you for sharing Vivint with my family!!

Dale O. from Rowlett, TX | April 30, 2018
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Incomparable

Vivint is a leader in national security. I am thankful in everything they have provided. They have the most amazing customer service and I know if I was in trouble, I would reach out to them for support. Me and my family appreciate their security.

Salvador N. from Santa Ana , CA | April 30, 2018
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Experiences

Vivint is a typical electronic system. Most of the time, it works well. Sometimes, not. For example, we leave the house and the system tells us the doors are not closed when they are. We get the message there is movement and we check; there is none. I'm pretty much satisfied with it.

Kathleen H. from Killeen, TX | April 30, 2018
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Excellent Customer Service

I absolutely love Vivint!!!!! Their quick and efficient response is unmatched! They make sure you, your family and your home are protected. I love being able to see who's at the door when I'm not home and the App is very easy to use. I highly recommend Vivint Home Security System to everyone!

Shondra T. from N Las Vegas, NV | April 30, 2018
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Great Product

We have really enjoyed the new system in our home. We would give it 5 stars but sometimes the app has issues and you have to reset it. But other than that it's great! Super user friendly and we loved turning our home into a smart home with access anytime through our phone.

Taylor P. from West Jordan, UT | April 30, 2018
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Vivant Installation From The Beginning To The End!

Intial phone call to the technician arriving , amazing service and professionalism. They had made sure and went beyond expectations, throughout the installation they had made sure nothing was damaged and left in such it made it seem, no internal wiring has been done. The tech had noticed a smudge on the wall, he had some solution he instantly had made it look like there was nothing there. The demo how to use the system , they took their time and patiently explained it to us, step by step. Weather, staying , arm, programming and etc. Amazing team and company to be part of !

Tasneem W. from Valley Stream , NY | April 30, 2018
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Go Somewhere Else

Don’t waster your time. People act real nice day they will help you. That you will get the system you want and when you need it. Does not happen, no follow through. Installed 5 days later Mo so much as a sorry they just stopped answering. Pretty sad for a company who is supposed to have great customer service

Jennifer D. from Las Vegas , NV | April 30, 2018
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Wonderful

Since we are on the road a lot we absolutely love the Vivint system. It allows us to see everything going on around our home from our phones so we don’t have to worry about things missing. I wish we had done this a long time ago.

Connie L. from Pisgah Forest , NC | April 30, 2018
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Unhappy Customer

The app is horrible, had I known it would give us so much trouble I'd have never purchased system. I feel I wasted my $

Rubi M. from San Antonio, TX | April 30, 2018
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Great Service

I've only had the service for a couple months thus far, but I have been very pleased. I have 2 small children and they are both able to use the system with ease. I've prepped them on how to use it in the event I am hurt or unconscious they can call for help. Super pleased with the system!

Jameika S. from Pearland, TX | April 30, 2018
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Best System

Really reliable system. Had a few minor install issues in the beginning but they were quick to response and handle is all. Great job guys and appreciate the service all around.

Ian T. from San Tan Valley, AZ | April 30, 2018
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Horrible

I cannot get a good response form no one and my next step is to call cooperate. Camera not working properly in the fist month. They send 5 technicians out and I am still having the same problem. This is a total ripoff.

Erico B. from Dallas , GA | April 30, 2018
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Great Decision

Vivint is a great service and i am very glad that i got the home security and smart lock. I also have vivint security for my business which has been very convenient. I felt like the installation technician did a great job in the process and was attentive to detail when explaining how everything operates. Having access via my cell phone is what i love the most.

Tadren K. from Hattiesburg, MS | April 30, 2018
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Great Product

I love our Vivint system. At any moment, I can see what’s going on around my house just be clicking on the app on my phone. Anytime someone rings the doorbell, I get a notification and an image sent to my phone. Feels very secure with Vivint monitoring our house.

Lindy N. from Carrollton , GA | April 30, 2018
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Very Happy Customer

I think this home security system is amazing, talk about keeping up with technology. Having the capability to connect the system to your cell phone and see your home right there, such a relief, being a single mother with a small child, it reassures me more to know that I can look and see all around, not to mention the security system team at Vivint, I know I have called several times, and have always been greeted and assisted with what customer service is really about. Always willing to assist by any means necessary, if it's the wrong department, they get you to correct department. So thank you for such good service :)

Linda H. from St. Louis, MO | April 30, 2018
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Good System, Not So Good Customer Service

Love the viviant system and use. However customer service is not the most helpful. First appt to install my system was cancelled the day of, a couple hours prior. We had blocked off our plans that day for install. I went back to Best Buy and bought additional items to add to the system. It’s going on 3 weeks and I have yet been given an appt to install this. Was told there are no weekend appt and the latest through the week is a 4-8 pm window. If you don’t have a career, then this should work well for you. Most people have jobs though.

Mike S. from Etna, OH | April 30, 2018
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Great System

I really enjoy having my Vivint system. Not only I can monitor my house from anywhere, but should I need to let anyone in I can let them in without having to leave them a key or my alarm code. Having a whole team monitoring the well being of my house 24/7 doesn't hurt either.

Chris E. from Tarpon Springs, FL | April 30, 2018
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Great Alarm

Very excellent alarm and very good customer service

Todd R. from Kansas City, MO | April 30, 2018
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Awesome!

Great customer service and product! We have 3 outdoor and doorbell cameras, 7+ sensors, garage opener, and 2 panels installed. All work great!

Leonora P. from Hillsboro , OR | April 30, 2018
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Not Impressed

We have had Vivint just over a month and had nothing but problems. We've had 4 technicians come out to troubleshoot why our panel and doorbell camera don't stay connected. The app is very slow and requires constant updates. We have been told to reboot the panel about 10 times. Overall, not impressed and very little confidence that Vivint can actually monitor our home. Every time we call, we have to re-explain all of the issues we've had which is incredibly frustrating.

Kate A. from Allen, TX | April 30, 2018
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The Best Alarm System In The Universe

I really enjoy my Sysrem I can leave home and it is safe I can go to bed and sleep tight and I am very satisfied with Vivint system price is very reasonable and they do respond to an alarm

Leo C. from Detroit , MI | April 30, 2018
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Always There

Vivint is amazing. We tend to forget our system is armed in the morning so it is always going off Vivint is always calling to make sure everything is okay even after we have disarmed. I know if anything were to ever happen Vivint would always be on it.

Samantha P. from West Palm Beach, FL | April 30, 2018
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Our Peace Of Mind

We love our system. We don't have to worry when we need to leave home now nor do we have to worry when we're home.

Patrick J. from Greenfield, IN | April 30, 2018
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Security System

Everything is working fine, Easy customer service, Not had any issues since installed.

Josh J. from North Little Rock, AR | April 30, 2018
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Pleased!

We had Vivint installed at our new home last month and so far we have been very pleased! We’ve had great experience with their customer service and I have plenty of peace knowing my pets are safe when I’m not home. I believe it is well worth the cost.

Candace R. from Huntington, WV | April 30, 2018
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Vivint Security

I got my system about two weeks ago, and I love the door lock and being able to check my cameras from my phone while I’m at work!

Jayden P. from Logan, UT | April 30, 2018
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Best Service Ever

Vivint is the absolute best service provider on the market. I feel so safe that my family is now protected by Vivint Smart Home Security. Everyone should have this service!!

Clement C. from Toronto, CA | April 30, 2018
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Best Choice Made

After doing a lot research comparing alarm system companies, app system management, quality of cameras and custmer service, Vivint was on the top of my list. Any problem was taking care of it right at that minute and they always answer you friendly and efficiently

Emilio T. from Las Vegas, NV | April 30, 2018
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Great Value

This is the next generation for security. You are have an older model alarm and you have a smart phone its a great deal. I would only recommend for people who like cutting edge stuff as you will loose out on a lot of features if you do not have a smart phone. My sales person was great and customer care was also very helpful.

Alex H. from Orlando, FL | April 30, 2018
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Service Review

Service rep very informative and always there to answer any questions no matter big or small

Susan W. from Union City, GA | April 30, 2018
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We Love It!

We do love Vivint! We had the alarm and window sensors installed after a break in and we are so glad we did. It was easy and John, person who installed everything, was extremely helpful! We feel safe and it is so easy to put the alarm/disarm. We have it connected all of our phones. We love it.

Jennifer A. from Phoenix , AZ | April 30, 2018
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Awesome Service

I was thrilled with my cameras and service for them. They are doing exactly what I wanted

Pam W. from Kiel, WI | April 30, 2018
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Love My System

Love my security camera's. I feel safe when im home. I can leave and not have to worry bout my home. Not had no major issues either.

Jamie H. from Richland, IA | April 30, 2018
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Needs Some Tweaks

Like the system, only as good as your wifi connect for the cams. What really irks me at this time is that the alarm is on a separate volume. It would still be not loud enough. If you increase the volume on your panel to have the breach alarm louder, you have to have everything loud such as the door open chimes. That's too loud. The alarm itself if you have a breach is way to low. They should sell separate alarm devices, not a $300 panel to sound the alarms, so you can place around the house. This I think we be very inexpensive and they would sell a lot of them. If they had such a thing I would go 4 to 5 stars.

Bob D. from Poughkeepsie, NY | April 30, 2018
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Excellent Smart Home Alarm

I highly recommend vivint smart home alarm to my family and friends. Thank you.

Renzil S. from Calgary, | April 30, 2018
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Excellent

Great product, works flawlessly and we are very pleased.

Alex M. from Georgetown, KY | April 30, 2018
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Great Company!!!

After having my Vivint system installed - now I can sleep soundly at night knowing my place is safe and secure!!! I Love the doorbell camera option as well!!!! I would highly recommend Vivint anytime!!!

Aretha W. from Huntsville, AL | April 30, 2018
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Average System

This is a mediocre system. Often times, the mobile app does not work correctly which is frustrating because this was the main selling feature for us. We get occasional phone calls saying our panel battery is running low, however, it is plugged directly into the outlook. It serves it's purpose though and the warranty on the equipment is nice.

Erika Y. from Sterling, CO | April 30, 2018
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Vivint

Great user friendly safety equipment. Even an 8 year old can work!

Brittany B. from Port Saint Lucie , FL | April 30, 2018
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Great Product

Super easy to use - representative super easy to deal with and install. Highly recommend!

Michelle D. from 129 E Abriendo Avenue, CO | April 30, 2018
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Delayed

I love that I can access my system through my cell phone, but i hate that there is delay on reporting my door is open, also it says my door was left open when it is clearly closed. Idk just few system malfunctions.

Cristina W. from Ellenwood, GA | April 30, 2018
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Vivint

Love my new system - installer was so helpful and system is very user friendly and offered great features

Carolyn C. from New Orleans, LA | April 30, 2018
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Love It Great Deal Also

Love my vivint system my only complaint is I wish the alarm volume was louder so that I can hear it clearly no matter where I am in my home

Ebonie T. from England, AR | April 30, 2018
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Awesome Services

I love love love the service i have with VIvint and would not change it for the world

Melody G. from Saint Louis , MO | April 30, 2018
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Awesome

It’s very easy to use! I have enjoyed having it installed! I feel much safer!!

Monique C. from Raleigh , NC | April 30, 2018
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Good

It’s a great service but the cameras trigger for everything little thing! However it can be a good thing too!

Maddie G. from Big Spring, TX | April 30, 2018
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Vivint Is The Best

I recently had someone try to break in to my home. My video doorbell actually got clear footage of the two suspects. They ran as soon as they noticed the doorbell camera. I called police immediately from my desk at work and they have already tracked them down. This system is amazing and works great!!! I’m very please with Vivint and everyone that has seen my video footage of this incident on Facebook is asking what system. I told them hands down VIVINT!!! Saved me from possibly having a home invasion.

Renae B. from Texarkana, TX | April 30, 2018
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Amazing!!!

I LOVE my Vivint system. They guy who installed it (Rico) did an amazing job. My husband is in japan and he has the app. He cal do everything I can do on the app and he keeps an eye on it while I am sleeping and what not! Absolutely amazing!!!!

Stephanie C. from Jacksonville, NC | April 30, 2018
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User Friendly

Perfect for people who are new to security systems. Installation techs are very knowledgeable and so is any one you speak with in customer service.

Santiago C. from Pleasanton, TX | April 30, 2018
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Vivint Does It All

We recently had Vivint installed and so far it has been a great experience. Being able to check into my home from afar has been so critical. As a frequent traveler, it's nice to know that my family is safe when I'm away.

Conner J. from Akron, OH | April 30, 2018
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Terrible Terrible Terrible Dishonest

Sales rep that came to home totally dishonest with prices sales rep applied person who referred me to my contract as a person as applying for service fraudulently without me or their knowledge contacted Vivid they still have not taken care of the problem and taken the individual off my account that doesn't even live in my household just referred me

Miranda W. from Victorville , CA | April 30, 2018
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Feeling Safe!

Love this system! It is easy to use and offers so many safeguards such as sensors for glass breakage if someone breaks in through a window or glass door; access through iPhone and iPad as well as the wall monitor. Love the doorbell camera!!!!

Pearlie B. from Victoria, TX | April 30, 2018
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Security System

We are really happy with our security system. It does everything the installer said it would. And we feel safe in leaving our home with the system on.

Joe W. from Santa Fe Springs , CA | April 30, 2018
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Great Security

The security system makes me feel a thousand times safer! It lets me know if I leave a door open, it automatically sets the alarms for stay every night in case I forget. I am so thankful for this system

Brittney Z. from Oklahoma City, OK | April 30, 2018
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Works Great

The system works great.

David H. from San Francisco , CA | April 30, 2018
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Awesome Experience!

My experience with Vivint was very pleasant. From the time the technician installed the system and now a week latter everything is working super easy and smooth. They really do a good job at making their customers life easy by having lots of features like (Vivint app, where you can literally do everything from your smartphone). I am really pleased with the company and the friendly staff and will highly recommend it to everyone i know.

Andrey C. from Asheville, NC | April 30, 2018
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Awesome

Have had this service for a few months and really enjoy it. Very easy to use and works as intended.

Yves C. from East Taunton, MA | April 30, 2018
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Reliable

I’ve had a couple of instances where my alarm has been triggered accidentally (user error and failure to disarm prior to trying to leave home). Vivint calls in a minute to 2 to ensure the safety of those at home.

Amber B. from Bernalillo , NM | April 30, 2018
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Amazing

I wouldn’t live without Vivint!!!

Roger H. from Harrison, AR | April 30, 2018
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New System

The tech was so courteous as we were moving in as he was installing everything. We have had issues with the motion sensor creating an alarm and they always call super fast and are very helpful when I tell them it’s false. Would recommend Vivint to anyone!!!

Matthew J. from Andrews, TX | April 30, 2018
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It Has Potential

The vivint system has potential. It in theory can control lights, record clips, and has an array of features and is compatible with alexa, hue lights, etc. Some cons are abnormally long hold times when calling in, lack of response for emailed questions, and an extremely glitchy app. One of our cameras fails to record anything, the second records, but if I try to view a clip it restarts the app as a whole. A week after having it set up the control panel froze completely and customer service needed to reboot it.

Kimberly H. from Rochester, NY | April 30, 2018
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Greet Alarm

The alarm is amazing. Keep life simple and my family. People that work for vivant are very nice.

Janice R. from Rio Rancho, NM | April 30, 2018
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Great Service

Vivint is a great company! I haven’t had any problems so far no complaints

Jamichael A. from Horn Lake , MS | April 30, 2018
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Vivint Is Great!

Excellent service and reliable equipment!

Charles R. from Tampa, FL | April 30, 2018
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Poor Service

I am not happy with my service they take money out my account the system half work it never really work since I received it. The customer service representatives are rude they don’t care I called them last week twice because they took two payments out of my account and refused to do anything about it. I sent them the statement from my bank the pretend they don’t see the payment. I wish I went with another company

Ebony P. from Marrero , LA | April 30, 2018
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So Far

Have not had it long but so far Vivint has been everything we wanted. They have called when we have messed up to check on us. The system works as advertised.

Phil C. from Snyder, TX | April 30, 2018
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Secure

I like knowing the safety and security of my home is being taken care of, however sometimes the system is not available and/or online 🙁

Cyndi P. from Phoenix , AZ | April 30, 2018
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Excellent

Love our system it alerts me quickly an I feel secure an safe thank u

Christine H. from Gilroy , CA | April 30, 2018
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My System Vivint

Vivint system is very they are on point

Brunetta M. from Norfolk , VA | April 30, 2018
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Great

quick install and great customer service. Great system and love the app

John F. from Mobile, AL | April 30, 2018
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Pi$s Poor Customer Service!

I've never been more disappointed in a service provider in my entire life! This is a classic case of the right hand not knowing what the left hand is doing and as a result of this blatant lack of communication and concern, there is no such thing as customer service!

Linda L. from Harker Heights, TX | April 30, 2018
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Great Security Team

From initial phone call, to install, all the way to questions after install. Service was great and I love that I can activate my system from my phone, anytime, anywhere! Peace of mind is priceless!

Tiffany P. from Hayden, ID | April 30, 2018
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Best System Ever

I like be Vivint! I love all the technology it offers! I can look through the cameras to see what’s going on and to talk through them, lock and unlock my front door with my phone and so much more! The only thing Vivint needs to do better is have a back up battery that lasts longer!

Stephney L. from Dallas, GA | April 30, 2018
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Review

Great equipment great service just sometimes camera will stop but all together love my system

Michelle W. from Hermitage, TN | April 30, 2018
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He Best

Thanks for making me safe!

Mildred M. from Lafayette, LA | April 27, 2018
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Feeling Safer Already

When we first got vivint after moving into our new home I instantly felt a huge relief. Being able to see through my phone what was going on at home took a lot of stress off my mind. Mahalo Vivint!

Karen S. from Kahului, HI | April 25, 2018
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I Love It!

I love my home system! It is affordable and reliable! Very satisfied!

Courtney S. from Decatur, IL | April 22, 2018
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Vivint Smart Home

We are very please with our Vivint Smart Home installation. System is convenient to use and works very well.

Chris H. from Springfield, MO | March 06, 2018
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No Office In Hawaii....

We tried to trouble shoot the problem via phone phone first then Vivint had a rep from Alaska to fly in to fix my camera...... It took awhile but it did get fixed.

Druearilyn K. from Waianae, HI | March 06, 2018
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Sick Company Not Able To Get Repairs

Called over and over for batteries and service to repair control panel. They mailed me batteries. Contacted them that I'm not a Tec and they told me that they didn't have a Tec in the area. On November 9 2017 I changed companies. Sent letter letting them know why and that I will not pay anymore for something that didn't work. In December I received letter stating that the they would like me to come back,and they were sorry. Now I'm receiving emails stating that I will need to pay my bill,and that I'm 90 days past due. Called and they told me that I Still under contact. The letter said everything was over with. Will never pay for something that didn't work.

Robert S. from Lubbock, TX | March 05, 2018
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Camera Problems

Been having same problem with Cameras since January. Have had tech. out here 3 different times to fix the problem. Was charged a fee for the first visit but was given a 15 dollar off monthly fee for that one. Since they had to come out 2 more times I should have been refunded that charge and given something off my next bill. I will say that I think they finally got it fixed keeping my fingers crossed.

Donald M. from Norfolk, VA | March 04, 2018
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Security

All went well.

Rick B. from Vinton , IA | March 03, 2018
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A Satisfied Customer

I have had the Vivint Home Security system since July 12, 2012. I have had very good service and the Vivint responders to my alarms have been very prompt and courteous in making sure that everything was okay. Even when the alarms were false alarms. They expedited the help that was needed for required equipment replacement and very helpful in giving the instructions how to install the new fire alarm system and get my system up and running again. On a scale of 0 -10, with - 0 being highly unsatisfied and 10 being highly satisfied, I would give them a 10. Thank you Vivint for your prompt and speedy assistance.

Kenneth B. from Harrisonville, MO | March 02, 2018
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Great System So Far

We are very happy with our Vivint security system so far. it is doing exactly what we hoped it would do and we feel secure. Thank you. The Vivint people we have worked with have been helpful.

James And Carol M. from Pocatello, ID | March 01, 2018
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Piece Of Mind

I love my system. It gives me a piece of mind when I'm not at home and my kids are.

Erica L. from Centerpoint, AL | March 01, 2018
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Pleased With Vivint

We became associated with Vivint through a series of security plan take overs. We have been pleased with the service and professional manner of the technical staff I have been associated with and would highly recommend Vivint as a home security agent.

Nancy S. from Lancaster, PA | March 01, 2018
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Great Service

Any issues ( I've only had one) is immediately resolved both timely and professionally. Have NEVER had a problem with them & love that they show their badge & identify themselves before they set foot in your door

Toni N. from Homestead, FL | March 01, 2018
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Ten Star Security

Vivint deserves more than 5 stars. The system itself is awesome, but more important is the rapid response time. Kudos to the employees behind the scenes.

Judith S. from Lake. Charles , LA | March 01, 2018
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We Love This Company!

We have had a great experience with this company. I would definitely recommend them if you want to feel safe and secure in your home and have a company there when you need them.

Mimi L. from Charlotte, NC | March 01, 2018
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Excellent Customer Service

Very happy with product and customer service

Perry H. from Monroe, LA | March 01, 2018
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Love The Security

Thanks vivint for making my family feel safe and the quick responses to a false alarm.

Shawna A. from Grande Prairie, WV | March 01, 2018
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Love Them

Vivint is the best!

Derica K. from Mobile, AL | March 01, 2018
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100

I think really does a good job of protecting their people and notify us if anything is wrong with alarms or in the day while will our house keep doing the good work thank you

Patricia W. from Pw784180@gmail.com, FL | March 01, 2018
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Not Reliable

I've had to call customer service several times .Technician has already been here and I just recently purchased this system . Not pleases as now it is not recording clips / activity or notifying me by phone

Kelley T. from Carlisle, OH | March 01, 2018
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Vivint Home Security

My family and I have used Vivint for quite some time. I am a proud customer and appreciate Vivint Home Security protecting my mother, sister, and my newly purchased home. Overall, great customer service and I enjoy having access to all my needs on my phone w/ the Vivint app.

Henry W. from Florence, SC | February 28, 2018
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Not Off To A Good Start

I am not off to a good start with this company. my payment was misapplied. I did not receive a change of hands instruction until I asked for it. no welcome as a new customer. I feel as though the customer service is lacking or at best hit and miss between agents. I have started looking into different security systems

Shelley C. from Santa Ana, CA | February 28, 2018
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Disgusted

We’ve had our Vivint system 2 months and nothing but problems! We’ve had a technician here every couple of weeks. Tomorrow a technician is coming to see why the front door camera stopped working. There are tutorials where the homeowner is directed to “fix” the problem, those have never worked! We’ve got 160 days of “free” technical care, after that we’re stuck paying for a system that doesn’t work. Feel ripped off!

Rick S. from Clarksville, TX | February 28, 2018
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Great Security And Customer Service

I had Vivint home security cameras installed last year. I was originally with Xfinity but was looking for a home security that covered a wide range, was live and had sound in addition to automatically record if someone stepped onto the premises. Vivint offered all of these features. Their cameras are high tech, very clear and the sound is not muffled or static sounding. A nice control panel is placed on the wall of your choice and you will see views from each camera. I have three but you can choose more if you like for an additional fee. To see one view of each camera, you will tap the screen of the camera you want to see and the live view will show on the display. Using the app from your cell phone, you could be in Japan talking to the visitor and they would think you were inside the house. Customer service is friendly and professional and you feel satisfied after they help you. The only thing that some people may find as a drawback is when you sign up, the initial contract is for 5 years and the surveillance cost is $50.00 per month. Not a problem for me being this is the service, I was looking for and when you own a home and work hard to put nice things in there, you want a Treasure Troll lurking around to try to steal from you caught clearly on camera. I give Vivint a thumbs up and would refer them

Rhonda G. from Riverdale , GA | February 28, 2018
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Great System

I love my security system. The staff is great and we haven’t had any issues.

Kristen A. from Natchez, MS | February 28, 2018
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Great Product

The product is great. The sales pitch was a little misleading. Other than that I have a great peace of mind when I leave home and while I’m sleeping. Or even just when I’m home alone!

Maegan F. from Lafayette , IN | February 28, 2018
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Great Service

Everyone is always so nice and the techs are so good

Tamara H. from Stockbridge , GA | February 28, 2018
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Great Service.

They are great at service. They are very helpful. And when alarm goes off they are quick to respond.

Javier G. from Houston, TX | February 28, 2018
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Great Customer Service

I recently upgraded my security package and had to deal with customer service quite a few times due to equipment issues. After several technicians and calls to customer service my technician problems were solved. I have an old house so the issues were due to that. Vivant didn’t give up until all of the issues were resolved! They were helpful and very pleasant!

Debra V. from Bronxville , NY | February 28, 2018
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Response Time Great

Good products with wide variety of devices. Cameras good quality. Nice options for allowing others entry to your front door. Price very competitive. Very pleased with Vivint.

Robert B. from Kettering , OH | February 28, 2018
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Five Star

We have had vivint for a number of yrs and going to be up grading as soon as weather warms up . Everything is TOP notch .

Larry B. from Moose Jaw , | February 28, 2018
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The Best Vivint

Great costumer service..

David B. from El Paso, TX | February 28, 2018
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Great Service

Great service. They have never given me the run around and always been straight toward. I had an incident couple of weeks ago where I forgot the alarm was set. I came home and it went off. I quickly turn led it off and within seconds they were contacting me through the panel to check on the situation. The operator was very nice and helpful. Thank you Vivint.

Thomas G. from Edinburg, TX | February 28, 2018
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Service

Have had to contact Vivint more than once recently to resolve a security system issue and each time received nothing but patient, helpful service. They also made an account adjustment to compensate for the inconvenience. Our experience with Vivint in the last several years has been outstanding.

Judy L. from Kalispell, MT | February 28, 2018
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Primerica

I love Vivint, when I’m away I can monitor what goes on in home

Courtney R. from Moorhead, MS | February 28, 2018
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Reliable

I have had Vivint Security for my new home and have been impressed with the reliability of them doing what they say. They were reliable at installation, they have monitored appropriately and provided service when asked. They have adapted my system to work best for me. Thanks Vivint.

Ron N. from The Villages, FL | February 28, 2018
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So Far

I've had Vivint for for over three months now. They seem to very customer service oriented and professional. I would recommend them.

Tim R. from San Antonio, TX | February 28, 2018
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Vivint Security System

I like the system more and more as I use it and become familiar with it’s features. The initial explanation by the installer was very elementary. Two weaknesses I can see are. The package doesn’t include enough door sensors. Vivint provides. It covers the front door and the back door, but not the door in from the garage. You can come into the armed house through the garage door and not set off the alarm. The second is the inability to delete the notifications. This is minor, but would be more efficient.

Dale L. from Las Vegas, Nv, NV | February 28, 2018
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Service

My first service on my alarm was not what I expected. I was never told that I would be charge and recieved a unexpected charge.

Gail D. from Houma, LA | February 28, 2018
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Vinint Home Security System

I have been very pleased with my Vinint home security at home and away. It gives much comfort and peace of mind to know that I'm protected at all times. I think the services are great and the prices are very compatible. Thank You Vinint

Ellen F. from Wilson, NC | February 28, 2018
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Wonderful Service

Never had a problem, feel safe when I am home and safe that my home is watched when I am not there.

Angela G. from Jacksonville, AR | February 28, 2018
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Great Customer Service

They provide great customer service . Evevrytime I call they are a big help and resolve my issues .

Enedina G. from Copperas Cove, TX | February 28, 2018
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Constant Camera Problems

We have had our system for about a year and have experienced almost constant problems with our camera. We have had techs out numerous times and they get the cameras working for a few days, and then we are right back to the cameras being offline. The telephone assistance is good, but be prepared to spend 2 hours on the phone. Scheduling techs is a nightmare and has been a problem every time we have tried to schedule. Usually, they cannot get a tech out for 4-6 weeks. Unless something changes with camera connectivity soon, we will be looking for a new service. I can say, that when the system is working, it’s great.

Scott C. from Frederick, MD | February 28, 2018
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Excellent Alarm Security

Vivint is professional, curteous, and helpful to fulfill all security surveillance needs. They even have options to make lighting or temperature of home controlled by remote and while away from home. The best feature I like is the doorbell camera. It allows you to see who is at the door clearly before you open the door and communicate by speaker even if I am not at home.

Lori S. from San Antonio, TX | February 28, 2018
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Great Professional Service

Thank you to the excellent customer service provided during my alarm maintenance visit. Technician was very courteous and attentive.

Rodney R. from Laredo, TX | February 28, 2018
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You Ask Me To !

I have had so much trouble with my camera's that just recently the trouble has subsided. I hope they keep working properly. They - one or two out of 3 camera's were going offline frequently.

Jo Anne V. from Dundalk Md, MD | February 28, 2018
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Rating

Overall the service we have received in numerous visits from the techs has been great

Marie G. from Sundre Alberta Canada , | February 28, 2018
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Much, Much Better Than Others

Easy to work with! Simple step to manage/follow when dealing with panel. Great app available! Friendly and knowledgebase customer support! Vivint, I must say, surpassed my expectations.

Sylvia M. from Bronx, NY | February 28, 2018
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Excellent Alarm System With Great People

I had my house broken in to and since then I got vivint alarm system and I highly recommend them to everyone great service and great people. It sure gives me a peace of mind knowing my house is protected by vivint.

Debbie P. from Selma, TX | February 28, 2018
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Happiness

I have heard train wreck stories about alarm systems, but this one make me feel really safe and I love it. To be able to monitor my house even when I am not home and to have the capacity to see what's going on when I am away, is great.

Luis G. from Crosbyton, TX | February 28, 2018
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Peace Of Mind

We got the system for peace of mind. Just bought a house and we wanted to protect our new investment and family. My wife was very impressed with the system. It gave us more control over what happens when we are not at home. We got a camera in the back yard and now we can see if our dogs are up. That was very important to us. Now we can leave the dogs outside when we leave without any hesitation. We had never had system in our pervious homes and all we had heard were nightmares about have a system in place. I'm glad we have had a positive experience. We got what we wanted peace of mind that home and family are protected weather we are at home or not. Thank you !!!!!!

Eduardo V. from El Paso , TX | February 28, 2018
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Service

Customer service on the phone is always great, and the service guy in the area always goes above and beyond.

Jerad C. from Leduc, | February 28, 2018
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Great Service

We had a guy come out and he was very friendly and knowledgeable about our system. He resolved the problem.

Jill C. from Flowery Branch, GA | February 28, 2018
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Satisfied

I've only been with them for a few months and they welcomed me right in costumer service was very friendly they took the time out to make sure I understood every thing if I had a problem the sent someone right out so I have no complaints and definitely recommended them to others

Heather P. from Sikeston, MO | February 28, 2018
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Wonderful Security Company

I have been very happy with my Vivint Service! They are always available to help with any issue that may arise. From the phone representatives to the in home maintenance staff, they all are lovely , polite, and accommodating!

Nicole B. from Bismarck, ND | February 28, 2018
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Great Security And Customer Service

We have had Vivint now for at least 3-4 yrs and their service has been top notch. Their response time to an alarm (mostly false) is within seconds of an alarm going off. When we’ve tripped the garage door alarm by the time we get upstairs to our panel they are already making sure we are ok. Their customer service is 5 star, hands down the best.

Joselle M. from San Francisco, CA | February 28, 2018
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Great

Service is great. Love the doorbell camera and knowing that our home is protected while away.

David C. from Phoenix, AZ | February 28, 2018
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Review Of System And Service

I am very satisfied with my Vivant system. I have had some issues, that were related to the equipment. When ever I called I was greeted with courtesy, and professionally. A few times the phone technician was unable to help, but scheduled a technician to come to my home expeditiously. Those who came were absolutely wonderful. They were polite and well ;manner and explained very carefully what w.as wrong and how they were gong to correct it.They were also very professional. They did not leave until they were 100% certain that everything was working well, and correctly. It is my opinion that they are a definite asset to your company.

Carol O. from North Charleston, Sc 29418, SC | February 28, 2018
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Love It

I love my vivint

Jamie J. from Florissant , MO | February 28, 2018
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Never Felt Safer

From the time I built my new home, I knew I needed a quality home security system. Heard horror stories about some of the competitors in my area who only were chasing $$$ when they spoke to you about anything from the initial install to possible system upgrades. A close friend recommended Vivint to me because he trusted them to securing his home for many of years. When I called them up, the first conversation was great and I could feel they were going to be a good fit for me. I made an appointment for the install and had an excellent experience with the technician. He was very thorough and ensured me that my system would take care of my needs. Thank you for being an asset to my family’s everyday life.

Dwayne D. from Jacksonville, FL | February 28, 2018
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Vivint

Excellent easy to use system. Everything is integrated to my phone which makes things even easier. Company was upfront in regards to equipment and it was totally up to you to decide the equipment needed. Very professional technicians. Know their equipment inside and out and made reasonable recommendations. Love it.

Jose C. from South Plainfield, NJ | February 28, 2018
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Blessing!

I live in Bakersfield. My 96-year old parents live in assisted living in Yreka, Ca. When dad forgets to disarm home in Yreka, I can manage it from Bakersfield. Vivint is helpful and understanding. :)

Carol B. from Bakersfield, CA | February 28, 2018
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Vivint Security And Staff

Vivint is awesome equipment, It’s having a second set of eyes around your home. I can view the outside with my personal phone as well as the wall panel. The technicians were kind and explained everything so I could understand. Any questions I had I called and was put at ease immediately. As a single woman, I am more s peace and feel safe with my grandchildren. I have tried many products and had to piece meal to get what I want and it cost me and I was dissatisfied and unsafe. I was introduced to Vivint, they did the work and everything was ready to go. Thank you Vivint

Elizabeth M. from Stockton , CA | February 28, 2018
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Secured

Loving our system so far! We love the service. It’s easy to use and makes us feel secure. Nice to be able to dial in and check on our house via cameras. Loving the smart thermostat we got as well! Already noticing a difference in how much energy is being used.

Kimberly B. from Clovis , NM | February 28, 2018
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Love Feeling Protected

The Vivint system is like no other. The convenience of being able to secure my home from anywhere is awesome! I feel safe in my home and I feel like I'm getting the best for my money!

Greg J. from San Antonio , TX | February 28, 2018
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Neils Review

The Vivint tech was very professional and had lots of knowledge. He is highly recommended and shared knowledge with my wife and I. He made sure system was working well before he left. Thank You

Neil S. from Cape Coral. , FL | February 28, 2018
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The Best

I have been with VIVINT for awhile and I have felt so safe and protected. I would recommend them to anyone needing a security system that us is easy and uncomplicated to use.

Kathleen B. from P.o. Box 4594, HI | February 28, 2018
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Easy To Use, Never Felt Safer!

I love being able to answer my door when I’m not home and seeing who’s there. When I have accidentally set off the alarm, I was Contacted within seconds, by a live person. It felt great knowing they had my back!

Gary S. from Naples, FL | February 28, 2018
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Peace Of Mind

So far the home monitoring system has worked good and given us peace of mind.

Steve P. from Manteca, CA | February 28, 2018
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Better Safe Than Sorry

I love my Vivint system because I can use the app from anywhere. I also can customize my system through the app.

Taheera H. from Phoenix, AZ | February 28, 2018
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Always Safe

I honestly always feel safe and secure with my system, whether it's for fire, security when I'm away, glass break protections, etc. The system is easy to use and the company provides excellent service.

Shelly M. from Highlands Ranch, CO | February 28, 2018
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Peace Of Mind

Thanks for getting this in for me right away. I now have peace of mind when I leave the house and at bedtime that I am safe. Being a widow sometimes feels hopeless on things but this is 1 less thing to worry about now.

Karen I. from Bismarck, ND | February 28, 2018
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Awesome Service!

Vivint has been nothing but amazing for my family and I! It’s gives my wife and I the peace of mind we need when we are away from our home! Thanks Vivint

Robert S. from Gardendale, AL | February 28, 2018
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Awesome Service

They are on top of their game. I know my home is secure.

Tony C. from Lithia Springs, GA | February 27, 2018
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Disappointed

Had high hopes but after 3 service calls in 4 months, service is still not working properly. Was told it is because I live in an old house and signals for the Wifi cannot penetrate the walls. Yesterday was another service call and today one of 4 cameras is not working again. Very frustrating.

Robert D. from Bayonne, | February 26, 2018
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Vivint Alarm System

Love it..Alaways can travel and be comfortable doing it..Easy my mind.Great monthly payments.Well worth it.

Mary O. from Torrington , WY | February 25, 2018
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0 If Possible

Worst customer service and touch screen panels that do not work or stay connected to the internet

Cory R. from Lake Elsinore, CA | February 24, 2018
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Awesome Service

I never have an issue with these people. They jump through hoops to make sure I'm good and have no issues with my security system.

Rick M. from Bakersfield, CA | February 22, 2018
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    How We Evaluated Vivint Smart Home

    To properly vet Vivint, we began our efforts by reading and researching customer reviews, company history, and consumer interest. And to top it all off, we tested the customer service team and products to ensure they were up to SafeWise standards. To read more about our methods, visit our methodology site.

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