SimpliSafe vs. Ring Alarm Home Security

SimpliSafe trumps Ring in this face-off and lives up to its name with simple installation and functions. It offers all the basics à la carte, so you won’t pay for devices you don’t need. It also offers video alarm confirmation through its professional monitoring services.

Ring has a lot going for it—like competitive pricing and lots of smart home compatibility. Plus, both brands are contract-free. But SimpliSafe still takes the cake.

As big players in the DIY home security space, SimpliSafe and Ring have plenty in common:

• DIY installation: both DIY wireless systems are easy to install and uninstall.
• No contracts: neither require a monitoring contract.
• Affordable equipment: pricing for both SimpliSafe and Ring is comparatively lower than professionally installed brands like ADT.
• Self-monitoring: both have self-monitoring options so you can access your system, get motion detection notifications, and watch your cameras through a mobile app.
• Low monitoring fees: Ring’s monthly monitoring fee leads the industry at just $10. SimpliSafe monitoring starts at $15.
• Similar basics: each offers similar basic equipment (base station, keypad, one entry (or contact) sensor, and one motion sensor). Each also offers indoor cameras and similar features like crash-and-smash protection and cellular backup.
• Video doorbell: even though Ring is well known for its Ring Video Doorbell, SimpliSafe has its own video doorbell.
• Smart home integration: SimpliSafe and Ring both offer smart home integration, although Ring offers more. Both connect with Google Home and Amazon Alexa.
• Mobile apps: both companies have mobile apps, although SimpliSafe charges for access.

But you’re here to find a winner. Next, we’ll outline the distinct—and possibly deal-breaking—differences between the brands.​

We did the homework to see which brand wins in important categories so you can pick your deal-breakers and choose your favorite:

• Best pricing: Ring
• Best equipment: SimpliSafe
• Best warranty: SimpliSafe
• Best monitoring: SimpliSafe
• Best customer service: SimpliSafe
• Best smart home compatibility: Ring
• Best mobile app: Ring

If you’re solely looking for a deal, Ring is the way to go. Few security companies can beat Ring’s $10 monthly monitoring (SimpliSafe $15), and its base equipment package starts around $200 (SimpliSafe $229).

SimpliSafe’s equipment strength is diversity. With SimpliSafe, you can add sensors and devices to any package. Feeling extra creative? You could also ditch the packages and design your own SimpliSafe security system from scratch.

Ring doesn’t offer the à la carte options that SimpliSafe does, so you’ll have to choose from one of its standard packages.

SimpliSafe’s wide range of devices includes smoke detectors, carbon monoxide sensors, motion sensors, key fobs, a panic button, freeze sensors, window and door sensors, and a water sensor. It’s also added a smart lock and video doorbell to its lineup.

Most devices run on battery power (with the exception of the cameras) and use your home’s Wi-Fi network to communicate. The control panel/keypad is smaller and sleeker than Ring’s.

Ring doesn’t offer any fully à la carte systems, but you can purchase a Ring Alarm security kit and add on more individual devices.

Ring’s devices are similar to SimpliSafe’s with the addition of outdoor HD cameras and smart lighting. We also found two strengths for Ring:

• In tests for our Ring Doorbell review, Ring showed slightly better night vision than the SimpliSafe doorbell cam.
• The batteries on Ring devices—like its motion detector and door-and-window sensors—last longer than SimpliSafe’s because they use radio frequencies rather than your home’s Wi-Fi.

SimpliSafe’s equipment warranty covers three years compared to Ring’s one year, and SimpliSafe has a 60-day return policy (compared to Ring’s 30-day return policy). Both offer full refunds for returns, but Ring charges $5 shipping and SimpliSafe covers that cost.

SimpliSafe offers video alarm confirmation through its professional monitoring services. That means monitoring agents can access your security camera or SimpliSafe video doorbell footage when your alarm goes off, reducing odds of a false alarm. Ring doesn’t have professional video monitoring in any of its plans.

SimpliSafe doesn’t require you to sign up for a monthly monitoring service. (The SimpliSafe app lets you self-monitor your cameras for free.) But, without pro monitoring, your home security system will operate only as a loud alarm to scare off intruders.

SimpliSafe’s monitoring may not be as cheap as Ring’s $10 monthly charge (plus $3 if you add a camera with video recording). But it’s close. For around $15 a month with SimpliSafe, you’ll get standard professional monitoring so your security system can call out in the event of an alarm.

If you want remote app access to your system to secure entry sensors, your monthly fees go up to $24.99 a month for the SimpliSafe Interactive plan.

This plan also lets the monitoring center access any SimpliSafe cameras linked to your system for video confirmation of alarm events, and it gives you cloud storage for your cameras’ video footage. Because there are no contracts, you can cancel monitoring at any time.

Even though SimpliSafe can’t beat Ring’s 24/7 customer service (SimpliSafe’s hours are 8 a.m. to midnight EST), it consistently gets better customer service ratings and reviews.

If you need help with your system, SimpliSafe has email support, online help forums, and a customer service line. The main complaints we see about customer support involve long wait times. Overall, customers have positive things to say about the company.

SimpliSafe's customer service ratings:*

•  4.1/5, Great: Trustpilot rating
• 8/5: SimpliSafe Home Security app on Apple App Store
• 5/5: SimpliSafe Home Security app on Google Play

Ring’s customer service line is available 24/7, and so are its live online customer support agents.

While its doorbells are popular and get good reviews, Ring receives slightly lower ratings on app reviews, and its Trustpilot rating is extremely low.

Ring's customer service ratings:*

• 1.5 stars, Bad: Trustpilot rating
• 4.4/5: Ring Always Home app on Apple App Store
• 3.6/5: Ring Always Home app on Google Play

Ring might be a better choice if you want to add an outdoor camera or other smart home devices to your alarm system. Ring offers outdoor security cameras and home automation through Z-Wave and Zigbee functionality.

Ring Alarm devices are compatible with a variety of third-party devices including these:

• Smart assistants Google Home and Amazon Alexa
• Door locks by Schlage, Yale, and Kwikset
• Lights, plugs, and switches by GE and Leviton
• Smoke and carbon monoxide alarms by First Alert

SimpliSafe is a better fit for smaller spaces that don’t need home automation. SimpliSafe’s current smart home options are limited, but they’ve been growing. The SimpliSafe system is currently compatible with Nest thermostats, August Smart Locks, Google Home, and Amazon Alexa.

Even though SimpliSafe gets higher app ratings on the Apple App Store and Google Play, Ring’s app is free and more feature-rich.

Ring’s high smart home connectivity and Neighbors-app consolidation makes its mobile app worthwhile. You can sync your Ring with Alexa devices to control the system with your voice and get notifications 

The Ring app will send you push notifications to help you self-monitor your system. You can access your cameras’ live feed, use the two-way talk feature on the cameras and smart doorbell, and receive motion alerts without paying subscription fees.

When you subscribe to the SimpliSafe Interactive plan, you get notifications when any of your security system sensors trip.

If your system is armed when one of your sensors is triggered, SimpliSafe monitoring will contact you. If they can’t reach you, they’ll try one of your emergency contacts before dispatching first responders.

One unique feature of the SimpliSafe app is that you can get “secret alerts” to alert you through the app when specific sensors alarm without actually setting off an alarm at your home.

When it comes to SimpliSafe vs. Ring, it’s a close call, but SimpliSafe comes out on top. It’s affordable, easy to install and use, and it’s continuing to expand its home automation. It also has customer-friendly policies and lots of à la carte options.

• SimpliSafe: If you want flexible packages and lots of quality device options, SimpliSafe is a great choice for a home security system. You can also increase your security by adding in professional monitoring and increase control with remote access through the mobile app.
• Ring: If you want a budget pick, indoor/outdoor coverage, or advanced smart home integration (like smart locks and lights), Ring is the way to go. It also helps you avoid monitoring fees by self-monitoring your home.

We’ve tested cameras and doorbells from both Ring and SimpliSafe, but in order to research each company’s security systems we had to dig deeper.

We got our hands on both systems and multiple team members tested them. On top of hands-on tests, we also spent about five hours combing through each company’s website, we read more than 100 customer reviews, and we watched about a dozen hands-on video reviews of each system to better understand their pros and cons.

We've also met with SimpliSafe company reps multiple times to learn more about equipment, monitoring, and wireless security.

To find out more about how we rate and review home security systems, check out our full methodology.

• SimpliSafe Home Security Review
• SimpliSafe FAQ
• Ring Home Security Review
• Ring FAQ
• Nest vs. Ring Home Security
• SimpliSafe vs. ADT
• SimpliSafe vs. Frontpoint Home Security
• The Best Home Security Systems