Vivint Doorbell Camera Pro Review

We tested the Vivint Doorbell Camera and found that it shines as a way to banish package thieves.
Best for porch pirates
Video Doorbell Camera Pro
Vivint Doorbell Camera Pro
3.6 out of 5 stars
3.6
  • pro
    Advanced theft deterrent
  • pro
    Wide field of view
  • pro
    Storage starts at $5/month
Alina Bradford
Editorial Lead, Safety & Security
May 20, 2022

The Vivint Video Doorbell Pro (second gen) is an ideal pick for anyone wanting to deter package thieves, thanks to its package detection and Smart Sentry features. We also like the simplicity of its Vivint app. We weren’t too keen on the high price or the fact that Vivint doesn’t offer a DIY installation option, though.

pro
Pros
pro Extra-large field of view
pro Smart package-theft deterrent
pro No Vivint subscription required
con
Cons
con Professionally installed

Vivint Doorbell Camera Pro vs. other video smart doorbells

Product
Price*
Field of view
Video quality
Power source
Learn More
Read Review
180°1080p Wired
155°1080pBattery or wired
180° 1536p Wired
160° 1600x1200pWired
160°2K Wired

*Amazon.com price as of post date. (MT). Read full disclaimer.

What's in the box

  • Vivint Doorbell Camera Pro
  • Mounting bracket and screws
  • Manual

Smart Sentry: Vivint Doorbell Camera Pro’s best feature

Vivint Video Doorbell with red light

Image: SafeWise

While this Vivint camera has many of the same features as other smart doorbell cameras, like two-way talk, night vision, and motion detection, one stood out: Smart Sentry. If you’ve ever battled with porch pirates, then you’ll like this feature as much as we do. It's also the main difference between the original 2015 Vivint Doorbell Camera and the latest model.

First, the security camera detects a package on your porch and alerts you on the Vivint Smart Home app. Soon it will also let you know when a package is removed. Unlike with most video doorbell cameras, you'll know if your package is stolen in real time. 

Then, Smart Sentry goes to work. If Smart Sentry detects someone on your porch, the light on the smart doorbell turns red and flashes, and the doorbell emits a high-pitched whistle (or you can customize it to another sound) to scare any would-be thieves away.

Even better, the doorbell security camera says, “Camera recording,” loudly. If that doesn’t scare off a porch pirate, they don’t care about being caught. 

Vivint Smart Sentry in action: video

Watch our tester try to sneak past the Vivint doorbell with Smart Sentry on guard.

Play Video

Subscribe to our YouTube channel and learn how to protect your home, loved ones, and belongings.

Thumbs Up
Easy monitoring customization

This smart doorbell camera offers you more ways to customize the motion sensor than most cameras. You can create motion zones that are triangles, rectangles, or squares so you can easily map the exact area that you want monitored.

Fantastic field of view

Vivint Doorbell Camera Pro’s 180° field of view is impressive and covers more area than almost any other doorbell camera on the market. Even some of the best doorbell cameras have a 150° to 160° field of view. A few exceptions include the Arlo Video Doorbell and EZViz DB1, which measure in at a girthy 180°.

What does this mean to you? You can see the faces of very tall people on your porch. Also, a doorbell camera with such a large field of view not only catches activity on your porch but a large portion of your front yard, as well. In fact, you may be able to skip a video doorbell and security camera combo and just use this doorbell camera to monitor your front yard alone.

A screenshot of our Vivint Doorbell's Smart Deter feature in action: the test-thief drops the package.

Image: SafeWise

Vivint video quality needs a boost

The first gen's video quality let us down a bit at a maximum of 1080p. Although this is considered high definition, we've tested other video doorbells with much higher resolution, like the Nest Hello, Arlo, or Eufy cameras. The second-gen has made improvements in contrast and color accuracy, which is nice to see.

Its improved HDR also increases the video doorbell's low-light video performance. For you, that means better detail in night footage or areas that are shadowed. 

Bell
24/7 recording

The first gen of the Vivint Pro didn't record 24/7. It only started recording when it sensed movement and stored the footage as clips. The second-gen records everything.

High audio quality

We found that this Vivint camera’s audio quality for the two-way talk feature was just about perfect. You can understand the person on either side of the doorbell really well.

And it works with a respectable 90 dB speaker. That's loud enough to get someone's attention, for sure.

There wasn’t any lag or static in the conversation, either, though this can vary depending on your Wi-Fi strength and connection to the doorbell cam.

Effortless installation

Installation of the Vivint Pro is super easy since all Vivint equipment must be installed by professionals. Vivint professional installation costs $49 for a whole smart home security system package, but the installation is free if you just buy the doorbell.

If you run into minor issues after installation, check out our Vivint troubleshooting guide for tips. Otherwise, Vivint can send a tech out to your home for hands-on help.

High price tag

As mentioned earlier, the Vivint Doorbell Camera costs about $250, which is a lot when compared with other doorbell cameras with better video quality. Vivint does offer customers free installation for the device and 30 days to try the Vivint Pro with a 100% refund if you don’t like it, though.

Intuitive Vivint Smart Home app

The Vivint app for this doorbell cam is easy to use and intuitive. We found the various options easily, and it didn’t glitch out like many other smart home apps. The Vivint app wasn’t anything spectacular, though. Simply basic and reliable.

The best feature is the ability to delay the Smart Sentry for 15 minutes, which gives you time to snag your package. Of course, if a package thief is quick, they may be able to snag the package in those 15 minutes, as well.

Vivint Doorbell Camera smart home compatibility

Vivint products are compatible with Amazon Alexa, Google Assistant, and Z-Wave products, but don't work with the Apple HomeKit smart hub. Some users have reported trouble getting Alexa or Google Assistant voice commands or video devices to work with the Vivint Pro, though.

Storage needed

You can watch the Pro’s live feed for free through the Vivint Smart Home app or through the control panel, but you’ll need a storage method to record and save clips. The cloud storage plan is $5 per month, which is similar to other doorbell cameras’ storage subscription fees.

With the first-gen, if you would like a local storage solution, you had to purchase the Vivint Smart Drive. The gen 2 comes with a built-in SD card.

Final word

While the Vivint Video Doorbell Pro doesn’t have the best video quality, we love its advanced package-theft deterrents for your smart home. If you already have a Vivint security system, or really want to scare away porch pirates, we highly recommend this video doorbell if you can afford the high price.

Not feeling Vivint? Check out our more affordable picks with better video quality or our security recommendations for renters.

How we reviewed Vivint Doorbell Camera

While tackling our Vivint Doorbell Camera review, we researched several factors, including these:

  • Video quality
  • Audio quality
  • App usability
  • Smart home compatibility
  • Features
  • Cost
  • Storage
  • Monitoring

We investigated these areas with hands-on testing, conversations with Vivint, and research to determine if this is a product that our readers should invest in. Learn more about how Safewise reviews products by checking out our methodology page.

Vivint Doorbell Camera Pro FAQ

You can pair another Vivint camera with the Vivint Doorbell Camera Pro. It's not compatible with any other security camera brand.

Yes and no. You can have more than one doorbell camera on your Vivint account, but the video will only work on one of them.

Consider getting the Vivint Outdoor Camera to cover the back door.

It will still chime, but you won’t be able to watch the video until you have Wi-Fi again.

No, you do not have to subscribe to a full Vivint home security system to use the video doorbell. It can be used as a standalone product. However, the only way to get professional monitoring is to sign up for a Vivint contract.

The Vivint doorbell camera costs about $250 when it's not on sale.

Read answers to more Vivint FAQs.

Related articles on SafeWise


Disclaimer

Product prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on Amazon at the time of purchase will apply to the purchase of this product. Safewise.com utilizes paid Amazon links.

Certain content that appears on this site comes from Amazon. This content is provided “as is” and is subject to change or removal at any time.

Alina Bradford
Written by
Alina Bradford
Alina is a safety and security expert that has contributed her insights to CNET, CBS, Digital Trends, MTV, Top Ten Reviews, and many others. Her goal is to make safety and security gadgets less mystifying one article at a time. In the early 2000s, Alina worked as a volunteer firefighter, earning her first responder certification and paving the way to her current career. Her activities aren’t nearly as dangerous today. Her hobbies include fixing up her 100-year-old house, doing artsy stuff, and going to the lake with her family.

Recent Articles

diy-security-system-on-ipad
Best DIY Home Security Systems of 2022
DIY install home security systems are cost-efficient, effective, and easy to install. See which DIY...
telus-security-platform-on-phone
The Best Home Security Systems in Canada
Find the best home alarm system to protect your house. We looked at price, features,...
padlock on computer keyboard
Best Identity Theft Protection in 2022
We researched the offerings of five leading identity theft protection services, tallying everything from antivirus...
Senior woman hugging dog
8 Best Medical Alert Systems in 2022
See which medical alert system is the best to keep you and your loved one...