LifeShield Reviews

Overall rating: 3.5/5 based on 22 current or former LifeShield Customers

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Reviews from LifeShield Customers

LifeShield offers smoke and fire protection standard with every package, at no additional charge. They also manufacture their own equipment, giving LifeShield complete control of the quality.

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Scam Company

What a bunch of crooks. Look elsewhwere for your security needs. Extremely rude Customer Service reps. We got our system and had a 3 yr contract. We finished our contract with monitoring after 3 years and wanted to cancel the monitoring portion. They told us we had to return the equipment after paying for it for 3 years and was told initially that it was ours after the 3 yr contract. They cut the monitoring off and disabled the equipment so we could not even use the alarm system without monitoring. Stay away from them unless you like renting equipment and then being responsible for shipping it back after your contract. What a scam of a company, please look elsewhere for your alarm needs.

Mitch S. from Sherrills Ford, NC | January 06, 2017
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Horrible Customer Service

We have had their service since 2012.we suspended it for a few months and then reinstated it. They billed us, but never reinstated the alarm system to the main office. No offer of credit or justification. This is a scam company. Don’t waste your money

Judy K. from Clifton Park, NY | November 23, 2016
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wonderful! 5 Stars!

Renee W. from Simi Valley, CA | August 26, 2016
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My Alarm System

Well I had Lifeshield for over a period of about 4 to 5 years never had any problems with their system is the best system out there and I get good quality service I will continue To use them for a long time good service thank you very much

Hector P. from Freehold, NJ | August 11, 2016
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Good Product

Works like it says, at a fair price

Karen L. from Wilmington, NC | August 04, 2016
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Wish I Never Purchased

I am never one to leave a bad review, However I am so upset with the service and quality of Lifeshield that I made an account just to try to help people understand how bad it is. First off, the system goes down at least a few times a month randomly, and the key pads and tablet never work properly. So do not trust this system to actually protect you from anything.Second, you will be charged additional fees for everything, if you want to have the camera work more than only when the alarm goes off it will cost much more, plus if you cancel early you have to pay $400. The shortest contract is 3 years I might add.Third, The customer service is awful, I had come home from work after setting my alarm, and the tablet was frozen because it lost connection to the mother base (it was mounted on the wall 6″ away from it….) the keypad lost connection to mother base (12 feet away from mother base) and the phone app wouldn’t work. BUT THE ALARM SURE DID!!! I was on the phone waiting for customer service to help, holding one hand on the alarm speaker, and I was put on hold. I got a call 10 minutes later from the Alarm center and they said that they could not disarm the alarm. So I went back on hold for customer service while I waited for my alarm to run out of battery. I might add that this happened to me 3 times, I never once was able to reach customer service, and after the police threatened me with a $500 noise complaint ticket, I decided to cancel.DO NOT PURCHASE LIFESHIELD THEY DO NOT CARE ABOUT YOU

Matt B. from Charleston, SC | June 30, 2016
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Worst Ever

This is the worst system ever. Not only did it never work, but the customer service is horrendous. If you’re thinking of getting a home security system look elsewhere.

Wesley H. from Sacramento, CA | May 31, 2016
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Does Not Work As Advertised

Advertised as being able to work with cell connection only. This is untrue, as evidenced by Lifeshield’s desire to terminate my contract after I have spent at least 40 hours over the past 3 months trying to get their equipment to work in an area with very solid ATT cell coverage. Quite simply, their new equipment upgrade due to the phaseout of 2G service does not work without an a hardwired internet connection. I was finally told this by the last tech I talked to. The vast majority of their techs have no clue about anything, trust me, I went through at least 20 of them. The old 2G Lifeshield system worked fine over the cell gateway – I probably spent $2000 on extra stuff over the past 3 or 4 years, only to find it’s all trash now with the move to 3G. I gave them so many chances, and I really wanted it to work, but it’s time to cut my losses and move on. I would not recommend Lifeshield to anyone.

Hal K. from Dorsey, IL | March 12, 2016
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Worst security system ever. There is zero customer service and the system does not work as advertised

John V. from Cantonment, FL | January 27, 2016
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Avoid Lifeshield

In the first month I experienced numerous equipment failurs. Then to add insult I was double billed for my first months monitoring fees. I would never recommend this company to anyone I know.

Douglas B. from Golden, CO | January 09, 2015
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A Life Saver

This is a wonderful cause and promoted in a grand fashion. It could provide a ton of security for your family !!!

Terry J. from Orangepark, FL | July 13, 2014
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Thanks for having our backs and always being ready when we need you! Home sweet home!

Susan H. from Joshua, TX | June 15, 2014
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Lifeshield Is Alright!

Do you think the world is full criminals just waiting to burst in and grab your bunny slippers? then lifeShield is for you! After using LifeShield for less than a week, I have managed to keep bunny slippers for the whole family with no problem. Heck the system is so good the burglars stole the system instead, Twice! LIFESHIELD—Its that good!

Kent P. from Eau Claire, WI | May 24, 2014
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LifeShield is feeling Secure

Shelly G. from Dodge, KS | May 23, 2014
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The Best

this is the best brand around and I would seriously consider it number one ..

Jose B. from Laredo, TX | March 21, 2014
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Works okay.

Alecia L. from Waveland, MS | March 10, 2014
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good products, recommend them.

Luke S. from Beverly, MA | March 03, 2014
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Great Home Security System

I love this home security system. Not only is it a great home security system but it is a great price as well. I absolutely love the web and mobile access. This is great for our on the go family.

Ashley D. from Bliss, NY | March 03, 2014
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Pretty Good

I felt really protected when I was using life shield.

Matthew A. from Mission, TX | March 02, 2014
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4 Stars

works well, but we move far too often (at least twice a year). I wish this system was more portable so that we could install it every time we move. I’d also like to know if this security system will work overseas.

Amber H. from Pensacola, FL | March 01, 2014
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No Problems.

We had LifeShield at my old house for years, and though there were a couple of attempts at vandalism, the culprits were caught and we never had any problems with the system.

Rachael B. from Boise, ID | September 27, 2013
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Great Product

Easy to use and install

Tabitha I. from Oakdale , LA | August 12, 2013
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