MacKeeper App Review

MacKeeper is a one-stop shop for optimizing your Apple. It’s an app that automatically cleans your computer, runs anti-virus software, and offers additional services to keep your Mac running efficiently. And with its recent acquisition by Kromtech, MacKeeper has made changes to better serve customers.

Best for all-around protection

  • Cleans out junk files
  • Protects from viruses, phishing scams, malware, and more
  • Encrypts data
  • Acts as anti-theft protection
  • Optimizes memory
  • Offers live customer support
Pro Heading
Pros
Pro Bullet Easy to use
Pro Bullet Optimizes your Mac
Pro Bullet Premium plans offer live assistance
Con Heading
Cons
Con Bullet Problematic history
Con Bullet High prices
Con Bullet Difficult to remove

What is MacKeeper?

MacKeeper has been on the market since 2010 and offers a comprehensive suite of safety and optimization features. Plus, it boasts 24-hour, Apple-certified customer service. However, it’s impossible to talk about MacKeeper without talking about controversy.  Since its launch, it’s received negative press for aggressive and spam-like advertising practices, the difficulty of removing the app, and a 2014 lawsuit that alleged MacKeeper’s parent company, Zeobit, engaged in false advertising. But since its purchase by Kromtech, MacKeeper has upgraded its services and advertising practices, and many users are now giving it five-star reviews.

The basics

The app is relatively intuitive—to run it, all you do is install the software, open it in your app menu, and have it scan your Mac. After the scan, the app will give you a list of files that would be good to delete. You can look over the list and choose which files you’d like to delete, and they’ll be completely removed from your hard drive.

Like most optimization apps, you’ll need to sign up for a monthly subscription, and then many of MacKeeper’s functions constantly run in the background of your Mac without you needing to do anything. Some users report an overall slowdown after installing MacKeeper because it embeds itself into multiple libraries in the operating system, but many users don’t have this complaint.

screenshot of MacKeeper in use

MacKeeper pricing and features

Feature
Basic Plan
Standard Plan
Premium Plan
Premium+ Plan
Subscription
Month to month
6 months
12 months
24 months
Price
$14.95
$119.28
$95.40
$59.40
Antivirus
Icon Yes  LightYes
Icon Yes  LightYes
Icon Yes  LightYes
Icon Yes  LightYes
Hard Drive Cleanup
Icon Yes  LightYes
Icon Yes  LightYes
Icon Yes  LightYes
Icon Yes  LightYes
Cache Clean Out
Icon Yes  LightYes
Icon Yes  LightYes
Icon Yes  LightYes
Icon Yes  LightYes
File Encryption
Icon Yes  LightYes
Icon Yes  LightYes
Icon Yes  LightYes
Icon Yes  LightYes
Automatic File Backup
Icon Yes  LightYes
Icon Yes  LightYes
Icon Yes  LightYes
Icon Yes  LightYes
Anti-Theft Tracking
Icon No  LightNo
Icon Yes  LightYes
Icon Yes  LightYes
Icon Yes  LightYes
Security Updates
Icon No  LightNo
Icon No  LightNo
Icon Yes  LightYes
Icon Yes  LightYes
Personal Tech Advisor
Icon No  LightNo
Icon No  LightNo
Icon Yes  LightYes
Icon Yes  LightYes
24/7 Expert Support
Icon No  LightNo
Icon No  LightNo
Icon Yes  LightYes
Icon Yes  LightYes

More about Pricing and Plans

Options

MacKeeper offers four different plans. The main differences are the number of features and the length of your subscription.

High prices

It’s worth noting that there are many free apps that will do basically the same thing as MacKeeper, though they won’t offer customer support. In light of this, the company’s prices can seem steep. And there is no free trial version to help you decide if you want to pay for the service.

Features and usability

Easy installation

The program is super easy to install and use. Plus, it basically runs itself once you’ve set it up.

Loads of features

MacKeeper claims to be eighteen apps rolled into one, offering everything from file recovery to anti-theft protection.

May slow down your system

All the great features the app offers can slow your system down, according to some reviews.

Previous complaints

Though it now has a new parent company, MacKeeper’s past troubles with poor advertising tactics and bad user experience have somewhat tarnished its reputation.

MacKeeper FAQ

Yes, you probably do. People who only use their computers lightly might be able to get by without an optimization app, but most users, especially those who do a lot online, will benefit from an app that helps clean up their computer.

Computers amass a lot of files, and they aren’t great at cleaning them out on their own. Junk files are simply the things cluttering up your hard drive. They can be anything from files you no longer need to duplicate files or files you didn’t even know you downloaded. Getting rid of them will free up processing space and help your computer run faster.

No, it isn’t, but you aren’t alone in your thinking. It’s alright to move cautiously when evaluating this software because of its history, but since the lawsuit was settled in 2015, no further complaints have been filed, so the software should be trustworthy.

It offers similar services but comes with a slightly higher price tag. MacKeeper is also unique in that it offers 24/7 live assistance and remote assistance for when your Mac is really having trouble. You don’t even have to leave the house to get it fixed. The MacKeeper Premium plan is priced competitively when you consider those features.

Bottom line

If you don’t mind paying a monthly fee or shelling out a bit upfront for a multiple-month subscription, MacKeeper can be a good, comprehensive option for keeping your Mac running smoothly and protecting it from online threats. It runs itself and can easily connect you with knowledgeable customer support if you have any problems.

But the company does have a checkered past, and while it has taken some steps to change, it does still engage in advertising practices that are aggressive and fear-based. This leads a lot of people to think of it as malware or to just be generally suspicious of it. Also, when it isn’t a great fit for a user, the app is difficult to remove because it requires you to remove it from each of your individual libraries. Many of its critics say that free apps will be just as effective.

Pro Heading
Pros
Pro Bullet Easy to use
Pro Bullet Optimizes your Mac
Pro Bullet Premium plans offer live assistance
Con Heading
Cons
Con Bullet Problematic history
Con Bullet High prices
Con Bullet Difficult to remove

How we evaluated MacKeeper

To evaluate MacKeeper, we read through a multitude of online forums debating different app options. We also spent time reading through news articles surrounding the controversies and lawsuit. Finally, we spoke with real Mac users and Mac professionals to get their hands-on experiences with MacKeeper and other Mac optimizing programs. For more information on our evaluation process, see our methodology.

Laura E. Hilton
Written by
Laura E. Hilton
Laura is a writer, teacher, and mother based out of Utah. She is passionate about making and maintaining strong, safe, healthy communities. To learn more, visit her website at lauraehilton.com.

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