Medical Guardian Alarm System Review

Medical Guardian offers a good variety of in-home and mobile medical alert products, though prices can get a bit steep depending on the options you choose. We break down the pros and cons of Medical Guardian products below.
Written by | Updated May 30, 2018
medical guardian logo

Overall Rating

  • Landline and cellular options
  • Extended battery life
  • Water resistant
  • Optional GPS
  • Optional fall detection (with additional fee)

Medical Guardian at a Glance

A part of the medical alert community since 2005, this American-based company offers five different medical alert options: three for those who spend most of their time at home and two for those who spend more time outside their home. In-home systems come with a base station and a wearable, water-resistant emergency button. This button can be clipped to a belt loop or comes on a wristband or necklace. The mobile systems offer only a necklace or belt loop option.

medical guardian base station on table

Every product has a monthly service fee and will reliably call and connect you or your loved one with the 24/7 monitoring center. Dispatchers then offer the help you need or will contact emergency services for you.

Medical Guardian Pricing and Plans

Medical Guardian’s Classic Guardian plan is ranked number one of our Best Medical Alert Systems.

product image of medical guardian classic

product image of medical guardian home classic mobile guardian device product image of mobile guardian's active guardian
Classic Guardian Home Guardian Mobile Guardian Active Guardian
Monthly Fee $29.95 $34.95 $39.95 $49.95
In-Home System Y Y N N
Mobile System N N Y Y
Contract N N N N
Cellular Coverage N Y Y Y
Range 1,300 feet 600 feet Unlimited Unlimited
Battery Life 32-hour backup 30-hour backup 24 hours 5 days
Fall Detection Y (extra $10/mo.) Y (extra $10/mo.) N Y (extra $10/mo.)
GPS Location n/a n/a Y Y



Medical Guardian has multiple plans to choose from, as well as add-on options like fall detection. Some plans even allow loved ones to monitor physical activity via the Medical Guardian app.

No Hidden Costs

There are no long-term contracts, setup fees, or other hidden prices.


Some Reports of Difficult Customer Service

While most customers report a great experience, there are a few reports of some customers having trouble getting money back after cancelling a service or trying to return a faulty product.

medical guardian mobile displayed in tackle box outside

Medical Guardian Features and Usability


Simple, Discreet Design

Medical Guardian products are unobtrusive and easy to use. The buttons and base stations have large, clearly marked buttons so you or your loved one will be able to get help easily, but they’re also wearable and discreet so as not to draw attention.

Useful Features and Add-Ons

All Medical Guardian products are water-resistant and include 2-way voice. Fall detection can be added to most plans for an extra $10 per month. Additional pendants, mounted emergency wall buttons, and voice-activated buttons can also be added to your plan.


No Pill Reminder Option

Medical Guardian doesn’t offer any medication reminders.

Faulty Fall Detection

Many customers report having trouble with their medical alarm device registering things like sitting down quickly or dropping the device as a fall.

medical guardian watch on a wrist

Medical Guardian FAQs

Is my cellphone service compatible with Medical Guardian?

Medical Guardian operates independently of your cellphone, so which wireless carrier you use doesn’t matter.

Will my insurance cover Medical Guardian?

Medicare does not cover medical alert systems, and most insurance providers will not either. To be sure though, you should call your representative for more details.

Can I upgrade or downgrade my services?

Yes, you can since there is no contract required with Medical Guardian and many of their products work interchangeably. But if you are going from an in-home only plan to a mobile medical alert plan, you will most likely need new buttons.

Is my spouse covered by Medical Guardian too?

Each Medical Guardian device is meant to be used only for one person. 

Is Medical Guardian water-resistant?

Yes, this is a standard feature on most medical alert devices. They are designed to be worn in the shower or bath because many falls happen there.

The Bottom Line

Medical Guardian offers a variety of plans and is a good choice for simple monitoring. We’d like to see a plan with fall detection included, but it is available as an add-on.


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  • Affordable
  • Easy to use
  • No contracts


  • Add-on options can add up
  • No medication reminder

How We Evaluated Medical Guardian

We evaluated Medical Guardian by combing through their website, reading multiple web forums, speaking with a home healthcare professional, and talking with customer service representatives. For more information, check out our Methodology.

Written by Laura E. Hilton

Laura is a writer, teacher, and mother based out of Utah. She is passionate about making and maintaining strong, safe, healthy communities. To learn more, visit her website at Learn more

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