Medical Guardian System Review

Whether you stay home or travel frequently, Medical Guardian's equipment matches a variety of lifestyles. In this review, we look closely at Medical Guardian's cost, equipment, and features. 

Medical Guardian
Medical Guardian logo
4 out of 5 stars
4
  • Wide selection of equipment
  • Flexible payment schedule
  • No trial period
  • Monitoring starts at $29.95/mo.

Info current as of 4/5/21. Offers and availability may vary by location and are subject to change.

Medical Guardian occupies a good middle ground with price, features, and customer service, making it among the best medical alert systems in our book.

Medical Guardian’s wide selection of equipment offers long-range devices, waterproof options, and solutions for both more and less active older adults.

And best of all: the brand's monthly prices all land under $45 per month.

Medical Guardian pros and cons

Pro Heading
Pros
Pro Bullet Landline- and cellular-based home systems
Pro Bullet Discounts and extras available for annual payments
Pro Bullet 24+ hour backup battery
Pro Bullet Multiple options for active seniors
Con Heading
Cons
Con Bullet No trial period
Con Bullet Add-ons necessary for larger homes

How we reviewed Medical Guardian

For the most accurate review, we compared prices, policies, and equipment from seven popular services to see where Medical Guardian fell among them. We called sales reps and read customer reviews across the web to get the right answers. 

Read our full methodology to learn more about how we rank this and other products we review on SafeWise.

Medical Guardian pricing

Medical Guardian’s monthly prices range from around $30 to $45 per month depending on which medical alert device you choose. This lands Medical Guardian in the middle of the pack for the most affordable medical alert systems.

Most packages come with a wearable alert button and a base station or GPS unit. You can keep each of the wearables (a wristband or pendant) on 24/7, whether you're in the shower, running errands, or relaxing at home.

Best for

Homes with landlines

Homes without landlines

Errand runners

Frequent travelers

Low profile assistance
Equipment
Medical Guardian Classic Guardian system

Classic Guardian

Medical Guardian Home Guardian system

Home Guardian

Medical Guardian mobile guardian system

Mobile Guardian

Active Guardian

Medical Guardian Mini Guardian GPS medical alert systemMini Guardian
Per month
Equipment

Base unit, wearable alert button

Base unit, wearable alert button

GPS unit, charging cradle, wearable alert button

Charger, wearable GPS unit

Mini Guardian, charging cradle, wearable lanyard
Range from base

1,300 ft.

600 ft.

350 ft.

Unlimited

Unlimited
Backup battery

32 hr.

30 hr.

24 hr.

120 hr.

120 hr
View plan

Info current as of 4/5/2021. Offers and availability may vary by location and are subject to change.

You can get discounts by changing your payment schedule. Medical Guardian allows you to pay monthly, quarterly, semi-annually, or annually for all your systems. The lump sum is larger for yearly payments, but the systems are cheaper overall this way.

When you choose a medical alert system for yourself or a loved one, expect to pay a base price for equipment and a recurring monthly fee for professional monitoring.  

Medical Guardian equipment

But don't be turned off by a heavy lump sum. Medical Guardian has some impressive equipment for active older adults and those who prefer to stay home. 

If you or your loved one have mobility issues, look into the Classic or Home Guardian. These systems come with a base station and a wearable that allow you to move freely around your house. You can call for help with the lanyard or wrist button or use the base station. 

GPS medical alerts are better for busy, more mobile users. Like their home-based counterparts, the Mini Guardian, Active Guardian, and Mobile Guardian are equipped with a simple help button, two-way talk, and GPS tracking for emergency responders to find you quickly whether you're at home or not.

The Mobile Guardian system comes with a wearable alert button and GPS unit you’ll need to take with you at all times. The Active Guardian, on the other hand, rolls all of it into one wearable device.

Medical Guardian at home

Medical Guardian lets you choose your payment schedule. Here’s a rundown of the prices for the at-home systems.

Package
Medical Guardian Classic Guardian systemClassic Guardian
Medical Guardian Home Guardian systemHome Guardian
Monthly

$29.95

$34.95

Quarterly

$89.85

$104.85

Annual

$329.45

$384.45

Info current as of 4/5/21. Offers and availability may vary by location and are subject to change.

Classic Guardian

Classic Guardian

At $29.95, the Classic Guardian is Medical Guardian’s most affordable option. The price is tempting, but the package requires a landline to function and the equipment is basic.

The Classic Guardian kit comes with a base unit and your choice of a lanyard or wristband help button. The base station has a giant emergency call button and a clear two-way talk system with a powerful speaker so you can call for help on the other side. 

The wearable alert button has an impressive range of 1,300 feet, so you can move about your house away from the base station. You can move throughout your garden, go upstairs, or even visit the neighbors as long as it's within range of the base station.

Bottom line

Overall, the Classic Guardian is affordable and straightforward, but it only works for people with a landline.

Home Guardian

Home Guardian

The Home Guardian is a cellular version of the Classic Guardian, so you won’t need a landline to install it. Its backup battery and range are a little less powerful than its landline-based cousin, but it’s easier to set up and works better for smaller homes.

One of our favorite things about the Home Guardian is the add on options. While you can choose the standard wearable pendant or wristwatch, this medical alert system comes with the option for fashion pendants. For an extra $2.99 per month, you can get a fashionable medical alert necklace that looks like real jewelry.

Bottom line

The Home Guardian kit provides baseline cellular protection in a simple package for apartment dwellers or those with mobility issues.

Thumbs Down
Family Guardian discontinued

Medical Guardian no longer carries Family Guardian. This unique medical alert system was designed for caregivers who lived in a different home than their loved ones and doubled as a security system.

Medical Guardian on the go

Here’s what you need to know about Medical Guardian’s GPS medical alert buttons and their prices.

Devices
Medical Guardian mobile guardian systemMobile Guardian
Medical Guardian Active Guardian imageActive Guardian
Medical Guardian Mini Guardian GPS medical alert systemMini Guardian
Monthly

$49.95

$44.95

$39.95
Quarterly

$134.85

$134.85

$119.85
Annual

$494.45

$494.45

$439.45

Info current as of 4/5/21. Offers and availability may vary by location and are subject to change.

Mobile Guardian

Mobile Guardian

The Mobile Guardian is a two-piece system that you can take with you anywhere. Made of a GPS module and wearable button, it’s never far away. Of the GPS units we’ve seen from other medical alert systems, the Mobile Guardian is the only one we’ve seen with two buttons.

You’ll need to stay within range of the main unit, but it’s small enough to slip into your pocket or purse. And as long as the wearable is in range of the GPS unit (350 feet), you’ll be able to call for help from anywhere. 

Both devices are waterproof too, so you can get help in the shower, when you’re swimming, or if you get caught in the rain on the way home. The Mobile Guardian is also compatible with the fashion pendants if you want to add a little safety to your style. 

Bottom line

For $49.95 month, the Mobile Guardian isn’t cheap, but its features do help sweeten the deal. Plus, you can get add-ons to your system for your home and vehicle like a wall button or car charger to improve your medical alert coverage.

Active Guardian

Active Guardian

The Active Guardian is a wearable lanyard button with an unlimited call range. With the help of GPS and Wi-Fi location technology, you can get help from anywhere. This device is waterproof and has a battery life of five days so that it can go with you everywhere.

It costs $39.95 per month (just a few dollars more than the Home Guardian), plus $10 per month if you want to add fall protection.

Bottom line

Active Guardian is a great option for busy older adults who travel and run errands. The Active Guardian costs more, but it makes independent living worth the price.

Mini Guardian

Freedom Guardian

The Mini Guardian is the newest addition to the Medical Guardian family. It's sleek, it's effective, and it's discreet.

All this makes the Mini a great option for someone who wants a way to call for help quickly without using a heavy lanyard or wristwatch. 

The Mini Guardian is about the size of a domino and has a battery that lasts up to five days. But location tracking is what it does best. With built-in GPS, Wi-Fi, and Triangulation signals, it makes it easier for help to find you from anywhere. 

Bottom line

If you or a loved one needs a personal emergency response system but don't want to deal with the fuss of wearables or a base station, the Mini Guardian is a reliable option. 

Its tracking features also work well with active seniors who may venture off the beaten path.

Bell
Freedom Guardian sold out, new version on the way

The Freedom Guardian smartwatch is packed with features. Between its tracking, one-touch help button, and reminders, it's become one of Medical Guardian's most popular products. So popular that it's sold out!

But luckily the newest version is up for preorder now. Freedom 2.0 promises improved activity monitoring and reminders.

Learn about this and other smart medical alert watches

Medical Guardian add-ons and upgrades

If you have a larger house or a loved one who also needs care, you might want to add more devices to your system. Medical Guardian charges only $2.99 per month to add an extra lanyard, wrist button, or wall-mounted button. 

You can also get a voice-activated button for $5 per month extra. These devices aren’t standard in medical alert systems and can come in handy if you aren’t near the base station or your wearable button.

Each of the plans we looked into included a lockbox for annual subscribers. This device makes it easier for first responders to get into your home to help you in an emergency.

Thumbs Up
About fall detection

According to the NCOA (National Council on Aging), “Falls are the leading cause of fatal injury and the most common cause of nonfatal trauma-related hospital admissions among older adults.”1

One in four Americans over 65 falls each year. Investing in fall protection for aging parents, partners, or yourself can save a life.

Medical Guardian, like most other medical alert systems, provides a fall alert pendant that activates without the press of a button. This service generally costs extra (about $10 a month), but it’s an easy, wearable way to respond quickly to a potential emergency. It may be tempting to skip this extra charge, but falls can be severe or even deadly for older adults.

Medical Guardian customer service

The customer service options through Medical Guardian are pretty standard. Paying customers will get access to an online portal where they can view things like account details and payments. If you have a question, check the page’s FAQ section first. From here, you can find answers on anything from Medical Guardian’s Freedom Guardian watch to how to get fall alerts.

While researching Medical Guardian, we came across mixed customer reviews. Most reviews reported friendly representatives, reliable products, and even competitive price matching. But we also saw feedback from upset customers who claimed issues like deceptive pricing. The majority of customers seemed satisfied with the quality of Medical Guardian’s customer service and equipment.

How Medical Guardian stacks up

Best overallBest valueBest for fall detectionBest for customizationBest for active lifestyles
Brand
Bay Alarm Medical
GetSafe medical alert systemGetSafe
Philips HomeSafe StandardPhilips LifeLine
medical guardian productMedical Guardian
mobile-help alert system and buttonMobileHelp
Lowest monthly price
In-home range1000 ft.1300 ft.400 ft.1300 ft.1400 ft.
Backup battery32 hours32 hoursNot available32 hoursNot available
Landline option available
Icon Yes  LightYes
Icon No  LightNo
Icon Yes  LightYes
Icon Yes  LightYes
Icon No  LightNo
Multiple wearable options
Icon Yes  LightYes
Icon No  LightNo
Icon Yes  LightYes
Icon Yes  LightYes
Icon Yes  LightYes
Learn more
Read review

Data effective 09/24/2020. Offers and availability subject to change.

Medical Guardian is more expensive than GetSafe and Bay Alarm Medical, but it offers more options than the other two systems. With three stationary systems and three GPS units, customization is Medical Guardian’s most significant advantage.

GetSafe is the only company that charges for equipment, but that fee gets you a whole suite of devices. The $99 starting fee gets you a reliable system with a base station, wall button, voice-activated wall button, and a wearable for your neck or wrist. GetSafe has the best starting kit we’ve encountered, but the initial equipment fee can feel like a hassle when compared to the competition.

Bay Alarm Medical’s basic landline system is $10 less than Medical Guardian’s similar option, the Classic Guardian, but you’ll have to pay that $10 you saved if you want a cellular-enabled unit instead of a landline. Fall detection is also $10 more to your monthly bill, but that’s standard across the industry.

Final word on Medical Guardian

Medical Guardian isn’t cheap, but the equipment that comes with it makes it a great value. For example, you can call for help with the Classic Guardian 1,300 feet (or 8.1 football fields) from the base station. Other packages, like the Active Guardian, use multiple forms of location technology to pinpoint where to send help.

If you’re set on Medical Guardian but still have money concerns, consider paying for your kit annually or semiannually for a discount. These plans throw in extra equipment and a modest price cut. While their price range doesn’t fit everyone’s needs, you get what you pay for with Medical Guardian.

Medical Guardian FAQs

Medical Guardian sells a pendant called "Fall Alert" with fall protection for $10 extra per month. These specialized pendants have sensors that measure impact and speed and are designed to send a signal to your base station if they hit the ground. While fall alerts aren't 100% foolproof, they're worth considering in a medical alert system. 

From what we found, no. During our research, we compared Medical Guardian to other popular medical alert companies. The rep from Life Alert we spoke with quoted us double what Medical Guardian costs.

Unfortunately not. Some Medicare Advantage Plans might cover it or get you reimbursement for your costs, but standard Medicare does not. Medical Guardian has a series of helpful Medicare blogs that explain how a medical alert system fits into your insurance coverage.

A personal emergency response system (or, PERS) is just another word for a medical alert system.

These devices are small or wearable and connect to a monitoring center. From there, someone can connect you to the help you need in a scary situation like chest pains or a fal. 

Ultimately, the right one for you depends on your lifestyle. 

If you're mobile or leave the house often, a GPS device that isn't limited to a signal with the base unit may be best. You can take these on vacation, errands around town, or down the street. 

On the other hand, if you prefer to stay home or are homebound, an at-home system is more affordable and offers similar features.

Katie McEntire
Written by
Katie McEntire
As a renter, pet-owner, and woman living alone, Katie McEntire takes safety seriously. She’s tested devices like pet cameras, home security systems, and GPS trackers in her own home and devices in the name of safety. In addition to testing, writing, and reviewing for SafeWise, she also makes videos for the site’s YouTube channel. She’s been featured on publications like TechGuySmartBuy, Forbes, Healthy Moms, and Digital Care. Katie has a Bachelor’s degree in Technical Writing from Austin Peay State University in Clarksville, Tennessee. She’s held previous writing positions at Overstock.com and Top Ten Reviews.