Cove Home Security System Review 2025

In our tests, we loved Cove's customer-focused practices and innovative emergency response.
Best customer experience
Cove
4 out of 5 stars
4
  • pro
    Efficient dispatch technology
  • pro
    Customer-first policies
  • pro
    DIY installation
  • Icon Emoji  Fire
    70% off equipment
Plan
Monitoring fee
Google and Alexa compatible
Mobile control
Cove Basic$19.99/mo.*
Icon No  LightNo
Icon No  LightNo
Cove Plus$29.99/mo.*
Icon Yes  LightYes
Icon Yes  LightYes

Price as of post date. Offers and availability may vary by location and are subject to change.
*Financing your equipment through a Cove Economy Plan adds $10 to your monthly fee.

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Rebecca Edwards
Alina Bradford
May 06, 2025
Icon Time To Read9 min read
Icon CheckReviewed ByAlina Bradford

Rebecca helps you stay safe without the stress | Managing Editor | 12+ yrs in home + personal security | 30+ yrs in journalism | Expertise featured by NYT, PBS, Today Show, and more

Cove is the best home security system for customer service and it has great prices. Its DIY home security system features have evolved quickly, and so has Cove’s reputation for doing right by its customers.

While we wanted a few more smart home integrations, we were pleased with the ease of setup and equipment selection of the security system we tested.

pro
Pros
pro 60-day money-back guarantee
pro Lifetime warranty available
pro Hourly system checks
pro Cove LiveAssist through your system panel
pro Great customer reviews
pro Super easy installation
con
Cons
con Few camera options
con Limited smart home compatibility


How much does Cove cost?

Cove is one of the most affordable home security choices you’ll find. One of the company’s core values is to be economical, and on that point Cove delivers. There aren’t any contract requirements, and monthly monitoring is pretty cheap, even if you opt for the higher-priced Cove Plus Plan.

Cove monitoring costs $19.99 to $29.99 per month, or about the same as a weekly splurge at Starbucks—and for a lifetime warranty plus mobile access to your security system, we think it’s worth it.

You can control your equipment costs with Cove too. Most equipment is available à la carte, and you can get a basic setup (a hub, base, and a sensor) for around $300.

If you aren’t sure what you need to protect your abode sufficiently, Cove’s website has a simple quiz that will help you figure out where to start. It was super quick, and kinda fun.

Cove lets you pay for equipment upfront or over time. Financing is through a third-party lender named Affirm.


Compare Cove monitoring plans

The main difference between Cove's monitoring plans is: the Cove Plus plan includes:

  • Lifetime equipment warranty: No worries about replacing equipment. If it breaks, Cove will fix it.

  • Alexa and Google Home voice control: You can use your smart home equipment to arm or disarm your system.

  • $5 per month equipment reward: Your account will save $5 per month to go toward a system upgrade in the future. This is the only security company we know of that does this.

All Cove home security packages come with these features:

  • 60-day money-back guarantee: If you don't like it, you get your money back.
  • 24/7 alarm monitoring
  • Environmental monitoring: The system monitors for fire, smoke, carbon monoxide, and/or flooding using sensors.
  • TripleTouch Alarm Response: You get a live assistant on your system, a text, and a call if there's an emergency.
  • Cove InstaText: You'll get an instant text if your system detects a problem.
  • Cove LiveAssist: You can call a Cove assistant through your panel.
  • Smash and grab protection: If an intruder smashes your security system to prevent it from getting help, the police are called.
  • Smartphone control: You can use the app to monitor your home.
  • 100% Verizon 4G LTE connection: Your system will still work even if you don't have Wi-Fi.
  • Hourly automated system check: No need to worry if your system is working. It checks itself every hour.
  • 24-hour battery backup: If the power goes out, you'll still have 24 hours of protection.

  • One-year equipment warranty: The basic plan covers your equipment repairs for one year.

Checklist

Read our comprehensive guide to home security systems

Check out a high-level view of the features, technologies, monitoring options, equipment, and costs of home security systems in our essential guide.


How Cove home security compare to other top security companies

Brand
Self-monitoring option
Monthly cost Icon Tooltip  Dark
Starter equipment price
Camera(s) included Icon Tooltip  Dark
Smart home compatibility Icon Tooltip  Dark
Learn more
Icon Yes  LightYes
$249.96Add-on or Lighthouse package and higherAmazon,
Google
Icon No  LightNo
$599.00Add-on or Premium package and higherAmazon,
Google,
Z-Wave
Icon No  LightNo
$0.00Add-on or Video Lite, Video and Control packagesGoogle,
Z-Wave
Icon No  LightNo
Quote required
Online quiz
Custom packagesAmazon, Google
Icon Yes  LightYes
$149.99Add-on or Iota packagesAmazon, Google, Apple, Z-Wave, Zigbee

Info current as of post date. Offers and availability may vary by location and are subject to change. Read full disclaimer. *ADT $28.99 for landline system only. Full ADT disclaimer

Cove is an economical, customizable home security system that delivers the basics and makes protecting your home super easy. Even though Cove has been the new kid on the block, the company has moved quickly to build out its home security offerings and expand both equipment and mobile app functions.

One thing we don’t like is that you have to jump through a few hoops to find out how much Cove costs. Cove used to require you to talk to a phone rep, but now you can take an online quiz for faster results.

Still, we prefer no-hassle online stores from companies like SimpliSafe and Frontpoint.


Contracts and warranties

Cove doesn’t have contracts. But that’s not Cove’s only customer-first policy. Here's a few more.

No-hassle cancellation

Cove told us that they don't believe in holding customers up with the fine print. If you don't love your Cove security system, or your needs change, Cove is committed to letting you off the hook without a big runaround or a huge final bill.

Cove's 60-day money-back guarantee

You can try out the Cove security system risk-free for up to two months. If during that time you don’t think it’s a good fit for your home security needs, you can return your equipment and cancel your monitoring service without a penalty. Cove will give you a full refund, no questions asked.

Cove's warranty

We like that Cove offers a lifetime warranty for its equipment, but you can only get it with the higher-priced monitoring plan. If you get the cheaper plan, you still get a year's worth of coverage.

Cove isn’t the only home security company to wrap up a better warranty in a more costly plan. ADT does the same thing with its Quality Service Plan, which is only available with higher-end offerings.

BrandCove ADT
Lowest monitoring fee$29.99/mo.$28.99/mo.
WarrantyLifetimeQuality Service Plan
Contract requirementsNone36 months

*Amazon.com price as of post date. Offers and availability may vary by location and are subject to change. Read full disclaimer.

The warranty from Cove is the better deal—and when we asked Cove representatives how much hassle you have to go through to get a new door sensor if yours putters out, they said, “None.” Cove simply sends you a replacement, no questions asked.


Video: Cove Security One Month Later

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New Cove security system released

The new Cove security system

We've testing the new Cove security system.
Image: John Carlsen, SafeWise.

Cove recently introduced a new version of its home security system, which answers several customer requests. We're just starting testing, so we have yet to confirm real-world performance. Still, we met with Cove recently to learn what makes this security system better than the old one.

From what we've seen, it's a considerable improvement with many promising features. After testing, we'll add more detail, but here's a quick rundown of Cove's new features.

New hub and alarm panel

This system now uses a separate hub and touchscreen alarm panel, meaning you can add more touchscreens throughout your home—up to four total. You can put a screen by each entrance, or even upstairs near bedrooms for easy access before you sleep.

The Cove Hub connects over the internet with a cellular backup, which makes the system more useful in locations without dependable cell service. Cove told us that the system could run entirely over cellular if an internet connection isn't available. Previously, Cove used only a cellular connection, so it's nice to have the redundancy and reliability of an internet connection.

Cove also streamlined and improved the setup process, which runs on the alarm panel. We like the new options to skip steps and return to the Installation Wizard later if you don't have enough time to install everything in a single session.

Cove's new hub also comes with Z-Wave support. Smart home compatibility is one of our biggest complaints with the previous Cove security system, so adding Z-Wave is a step in the right direction.

We're still unsure exactly how Cove will use Z-Wave, but smart locks, smart thermostats, lights, and a smart garage door opener would greatly make Cove more competitive with brands like SimpliSafe, Frontpoint, and Wyze.

New equipment

Beyond the hub and alarm panel, Cove's adding a few new devices: a siren, Eufy Outdoor Camera, and Eufy Doorbell Camera. The siren is a welcome addition that can deter intruders with a piercing screech.

As for the Eufy cameras, their battery power sources and video quality are a big improvement over Cove's other offerings. For now, these are plain Eufy cameras you use with the Eufy app, but Cove plans to integrate them with the Cove Connect app soon.

New Cove Connect app

A new Cove app—Cove Connect—comes bundled with the new Cove security system. It seeks to improve the Cove experience substantially with a new user interface and better home automation controls. The older Cove Security app hasn't seen an update since 2021—we commonly see complaints about how clunky and unreliable it is.


Cove equipment and prices

Image: Cove

Cove isn’t the most technologically advanced home security system, but it provides plenty of reliable equipment, including cameras, to get the job done: 

  • Cove Touch Panel: $150
  • Hub: $150.
  • Eufy Indoor Camera: $59.99
  • Eufy Doorbell Camera: $99.99
  • Eufy Outdoor Camera: $129.99
  • Smoke and carbon monoxide detector detectors: $95
  • Door sensor/window sensor: $15
  • Motion detector: $50
  • Security key fob (key remote): $30
  • Glass break detector, $50
  • Flood/freeze sensor: $50
  • Panic/medical button: $30
  • Extra siren: $150

Info current as of publish date. Offers and availability may vary by location and are subject to change.

Compare Cove security cameras

Product
Best for
Price
Video resolution
Field of view
Power source
Weatherproof
Learn more
For outdoors1920p (2K)135ºBattery, solar
Icon Yes  LightYes
For indoors1080p110ºWired
Icon No  LightNo
Battery doorbell1080p160ºBattery
Icon Yes  LightYes
Wired doorbell1080p180ºWired
Icon Yes  LightYes

Info current as of post date. Offers and availability may vary by location and are subject to change.

Light Bulb
Does Cove have a siren?

Yes, the Cove touch alarm panel includes an 84-decibel siren.

Cove tech and equipment standouts

Standout feature: Preconfigured equipment

Many home security systems tout preprogrammed security equipment that’s easy to install, but Cove’s is the easiest one I’ve seen. And it talks to you—when you name a sensor (e.g. back door), you’ll hear “back door” every time it’s activated. We like that the only option isn’t a deafening and difficult-to-stop siren. We’ve tangled with those in the past (Ring), and it can be stressful.

Newest equipment: Eufy outdoor camera and video doorbell

We think having eyes on the outside of your home is vital to keeping your property, people, and pets safe. The Cove system offers an outdoor security cameras through a partnership with Eufy—one of our favorite wireless camera brands. You can also get a Eufy video doorbell through Cove.


Cove DIY installation

Thumbs Up
Watch us install Cove

Head on over to our How to Install Cove page for a step-by-step text and video walkthrough. Spoiler alert: it's easy!

Here's what happened during testing

Cove security box with Start Here instructions

Image: Vanessa Sigman, SafeWise

We’re impressed with the simplicity of Cove’s installation and setup process. All the components of your security system come preconfigured. You can even name them when you order so your son’s bedroom window sensor will come ready to be installed in his room. 

If you make a naming mistake or decide to move a sensor to a different place, it’s easy to give it a new name using the control panel. But we found it easiest to plan placement before installation so you only have to name things once.

Bell
Before installing sensors

In testing, our smoke detector fell and one contact sensor peeled some paint. Before you stick all your sensors in place, select placement, make sure they fit where you want them to, and wipe down the surface with a little rubbing alcohol to get the best grip. A little preparation beforehand means you only have to place them once.

The control panel is the heart of the Cove home security system—it walks you through setup and tests each sensor to make sure they’re working correctly. Sometimes it’s hard to tell if you set up a window or door sensor the right way, so we like that Cove’s audio confirmation leaves no doubt.

Don't want to set Cove up yourself? You can call their customer service line for troubleshooting help, or pay $129 for professional installation. 


Cove smart home features and compatibility

Cove’s smart home offerings are fairly scant. The system is focused first on providing security, and home automation features is a lower priority. The system currently works with Amazon Alexa and Google Assistant, but other smart home options, like smart locks and climate control, are limited. Right now you can integrate a Nest thermostat or August smart door lock with your Cove security system.

Cove told us that expanded smart home compatibility is coming. We’re eager to see how that impacts the company’s home automation offerings.

Cove smart home compatibility

Smart home featureThird-party compatibility
Voice controlAmazon Alexa, Google Assistant
Climate controlNone
Lighting controlNone
Smart home hub

Amazon Echo, Google Home

Smart door locksAugust

Does Cove work with Ring?

No, Cove doesn't work with Ring Alarm or Ring video doorbells.

Does Cove use Z-Wave?

No, Cove doesn't use Z-Wave.


Cove customer service and support

Although Cove is newer to the scene, the company has already garnered a hefty collection of positive customer reviews. In our experience with the company, it’s been friendly, responsive, and eager to please. You can tell that the people who created Cove and work for the company enjoy what they do and believe in their product. Cove currently has a Trustpilot rating of 4.1 stars out of 5, Excellent.

Cove app reviews

Despite overall praise, we did notice that some Cove customers weren't too happy with the mobile app or Cove's lack of attention to their complaints. Most of the 1-star Cove reviews mention issues logging into the Cove app. Several said it was difficult to get in touch with Cove customer service to resolve the issue.

  • Cove Security app on Google Play: 3.0 stars out of 5 (Way up from the 1.8 it used to have!)
  • Cove Security app on Apple App Store: 4.5 stars out of 5 (Way up from the 1.4 it used to have!)

Info current as of publish date. 

Cove Home Security FAQ

Almost. When we compiled our list of the highest rated home security systems, we placed SimpliSafe above Cove. Read our in-depth comparison of Cove vs. SimpliSafe for more information about their similarities and differences. 

It's possible for a Cove security system to be hacked, but so can virtually all home security systems if you don't take some basic precautions. 

Learn more with our guides:

It depends. Most Cove home security equipment uses a cellular connection. Some equipment, like the Wi-Fi door sensor and outdoor camera, do need a Wi-Fi connection.

Here's what you need to know about security systems and internet outages.

Cove Smart, LLC was incorporated on March 8, 2018.

Right now, you can use the Cove mobile app to remotely arm and disarm your system using a smartphone, tablet, or computer.

You can also check your system’s status, bypass sensors, and add or delete user accounts. To save you from constantly checking your alarm system’s status, the app sends text and email alerts when the system is either triggered or disarmed.

Cove is currently in the process of further development on the app and we’re excited to see more smart home control and options.

Yes. Cove is a good match for both homeowners and renters. And if you move, all you need to do is pack up your Cove security equipment (along with everything else) and let them know your new address.

Changing your address with Cove is essential to make sure the monitoring center knows where to send help if you need it.

Learn more about security systems for renters.

Because Cove puts together each security system to your specifications, it may take four to six days for your system to be delivered.

The company strives to get all orders out within one day of ordering, but sometimes it may take a day or two to assemble your security system and get it in the mail.

Yes. Like many other home security companies, Cove provides you with a certificate that you can present to your insurance company for a discount on your premium.

To get your certificate, your system has to be installed and activated. Details on discounts vary by insurance company, so be sure to talk to your agent for specifics.

How we reviewed Cove security

unboxing cove equipment

Image: SafeWise

For our Cove home security review, we got in touch with them to find out more. Cove came out and met with us to explain who they are, why they do what they do, and what makes their DIY security system stand out from the rest. (We’ve met with the company multiple times since our initial testing).

We got to meet the founder of the company, hear from sales and marketing, and grill the tech team about Cove equipment, its features, and how they’re improving the mobile app.

Plus, we got to try out Cove’s equipment. We ran a system through the setup process and tested all the sensors to see how they worked. We also pored over online customer reviews, read other expert reviews, and compared Cove to other DIY security systems.

Find out more about our process on our methodology page.


Is Cove right for you?

During our Cove home security review, we were pretty excited to see Cove doing well in the DIY home security arena. It’s a young company, but they’re doing many things right—especially regarding how Cove treats customers.

If you want a customizable home security system that’s easy for you to install on your own and doesn’t lock you into a contract, we think Cove is a solid choice.

Related articles on SafeWise


Disclaimers

Product prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on Amazon at the time of purchase will apply to the purchase of this product. Safewise.com utilizes paid Amazon links.

Certain content that appears on this site comes from Amazon. This content is provided “as is” and is subject to change or removal at any time.

†Google, Google Nest Secure, Google Home, Google Nest Protect, and other related marks are trademarks of Google LLC.

Rebecca Edwards
Written by
Rebecca is the Managing Editor and lead safety expert at SafeWise.com, where she's been researching, testing, and writing about home and personal security for over 12 years. Her safety smarts come from both real life and professional experience—as a single parent trying out safety and security gadgets to protect her family and a former college director responsible for safety plans and strategies to keep buildings, grounds, and hundreds of students and faculty safe every day. With 30 years of experience as a journalist and blogger, she's become a go-to source for trustworthy, practical advice on everything from the best home security systems and smart gadgets to keeping kids safe online, preventing package theft, and understanding crime trends nationwide. PBS NewsHour, The Today Show, NPR, Vice, TechCrunch, The Washington Post, HGTV, Marketplace, On the House, and more have featured Rebecca's expert insights and recommendations. Whether it's protecting your home, your loved ones, or your peace of mind, Rebecca makes safety simple, doable, and real.

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