To review LifeFone Medical Alert, we combed through the LifeFone website, watched every video, and read every FAQ to better understand the ins and outs. We read what LifeFone customers had to say about using the service, and we checked its Better Business Bureau profile for red flags. Read our full methodology to better understand how we rate and review products.
LifeFone provides the option for flexible payments. You can choose to pay monthly, quarterly, or annually. And while monthly payments are divided out into smaller chunks, you’ll pay less total when you choose the annual option. In our book, it’s one of the most affordable medical alert systems out there.
Fortunately, LifeFone will provide an additional pendant and monitoring for your spouse for no additional charge. Fall detection for spouses is an additional $5 a month, one of the many reasons it earned a top spot for medical alerts with the best fall detection.
Our favorite things about LifeFone’s pricing are no installation fees, no activation fees, no contracts, and no complicated cancellation policies. Pricing is listed right on the website (which means no pesky sales calls), and if you decide you don’t want the system anymore, you can cancel anytime by mail, email, or phone.
If you’ve already paid for a year up front and you cancel halfway through, all you have to do is return the equipment and LifeFone will refund the money for the unused months. If you do become a long-time customer, though, you can rest assured that LifeFone’s price lock guarantee will keep your monthly fees the same from year to year, unless you choose to upgrade your system.