AVG Secure VPN Review

AVG's Virtual Private Network (VPN) offers decent network protection, and we like that it doesn't track users. But it can be pricey for a VPN that lacks key features found in less expensive software.
AVG Secure VPN
AVG logo
4 out of 5 stars
4
  • Money-back guarantee
  • Compatibility with multiple devices
  • Automation options

AVG Secure VPN quick overview

If you've ever noticed ads popping up for items you've recently shopped for online, you're probably aware that marketing agencies and businesses track your online activity. For those who'd rather keep their activity private and want added security when using a public Wi-Fi network, a Virtual Private Network (VPN) not only encrypts your connection to keep it private but also hides your location, giving you uncensored access to items that are location-specific.

Pro Heading
Pros
Pro Bullet No monitoring
Pro Bullet Simple interface
Pro Bullet Free trial
Pro Bullet Minimal impact
Con Heading
Cons
Con Bullet High price
Con Bullet No kill switch
Con Bullet Mediocre encryption
Con Bullet Limited servers
Con Bullet Known security breach
Security breach

In December 2019, a security researcher raised the alarm that Avast had collected user data through Avast subsidiary Jumpshot, reaching far beyond the tool’s performance needs. While the company claimed it anonymized all data, we were still concerned about the risk to users and rescinded our recommendation of Avast properties. Avast has since severed ties with Jumpshot, though we still hesitate to recommend the software until we can determine the effects with more confidence in our updated review.

AVG Secure VPN

Devices Covered

Unlimited

Supported Devices

Windows PC, Mac, iOS, Android

Number of Servers

29

Encryption

AES 256-bit

Customer Support

24/7

Money-Back Guarantee

Yes

Hardware Connection Protection

Yes

Wireless Connection Protection

Yes

Kill Switch

No

Logs Users

No

AVG Secure VPN works for PCs with Windows, Macs, iPhones, and Android devices. It uses a port-blocking evasion algorithm and bank-grade encryption to give you private internet access, even if you're using an unsecured network. With AVG's VPN service, you can easily switch your IP address with a click and show your location as being anywhere from Miami to Warsaw to Hong Kong. See how AVG stacks up against the best VPN Services.

Pricing and features

AVG offers plans for multiple devices, but the plan you buy is device specific. So if you buy a VPN for your Mac, it will work only on Macs. If you want a VPN for PCs, you’ll have to get the specific Windows VPN. There isn’t an option that works for more than one kind of operating system.

Pro Heading
Pros
Pro Bullet Free trial
Pro Bullet Money-back guarantee
Pro Bullet Unlimited coverage
Con Heading
Cons
Con Bullet Confusing subscription
Con Bullet Required purchase
Con Bullet High price

AVG offers a thirty-day free VPN trial of its service so you can try before you buy. If you do purchase the software and you're not happy with it, AVG offers a thirty-day money-back guarantee.

You can put Secure VPN software on as many computers as you like with one license. However, you can only use the VPN on one at a time.

Many AVG users report that their VPN software indicates that their license is only good for thirty days even though they've paid for a full year. This glitch can be resolved by going into Settings, clicking on "Account" and then clicking "Refresh license."

If you're interested in trying out AVG Secure VPN on your mobile device, you'll have to buy it first, but you'll get your money back if you decide not to keep it within thirty days of purchase.

AVG's VPN costs nearly twice as much as higher-rated VPN software products on the market.

Features and usability

In terms of user experience, simplicity is one of AVG's strongest features. But we'd prefer a little more complexity when it comes to private internet access.

Pro Heading
Pros
Pro Bullet Dedicated Mac version
Pro Bullet Simple user interface
Pro Bullet Peer-to-Peer (P2P) connections
Pro Bullet Automation
Con Heading
Cons
Con Bullet Limited number of servers
Con Bullet Secondary VPN disruption

Many PC software applications fall short when they're converted to run on a Mac, but AVG's VPN was created using proprietary Apple programming, which means that it will run seamlessly on a Mac.

The VPN user interface is straightforward, with no complicated settings to confuse you.

AVG lets you make P2Ps through their data center connections, which means you can participate in anonymous torrent downloading on a secure network.

AVG offers a variety of handy customizable automation options for your VPN. It can automatically turn on whenever you're connected to an unsecured network, and it can start automatically when you turn on your computer or when you open the program. You can also enable and disable notifications that let you know when the VPN is working.

It does have a limited amount of servers, though. While 29 worldwide servers is sufficient for decent anonymity, it doesn't compare to top-rated Nord VPN's 4,000.

And AVG Secure VPN doesn’t play well with others: if it detects that you're connected to another VPN, it may not work properly.

Protection and performance

We appreciate AVG's commitment to user privacy, but the Secure VPN lacks a few key security features that could leave you vulnerable, putting it behind the rest of the pack for VPNs.

Pro Heading
Pros
Pro Bullet No logging
Pro Bullet Light impact
Pro Bullet Hardwire and wireless security
Con Heading
Cons
Con Bullet December 2019 data breach
Con Bullet Sub-prime encryption
Con Bullet No kill switch
Con Bullet WebRTC glitch

The biggest complaint among VPN users is that most VPN service providers track or "log" users' activity while they're using the VPN, making it feel less than safe. AVG has a no-log policy, which means your VPN browsing is completely private and ad-free.

Because VPNs encrypt traffic and data before sending them to a VPN server, they can often slow down your connection, but AVG Secure VPN doesn't seem to affect internet connectivity at all.

Note that you can use AVG Secure VPN to ensure privacy on both your hardwire and your wireless networks.

Now for the less-than-great features. AVG Secure VPN has a 256-bit encryption key, which isn't weak, but it's not the strongest out there. Other VPNs like Nord use 2,048-bit encryption.

VPNs aren't foolproof, and the second you lose your VPN connection, you'll also lose your privacy. Most VPNs have a kill switch built into the program that will automatically cut the internet connection if the VPN fails, but AVG doesn't come with this fail-safe.

WebRTC is a feature that is found in Windows, Mac OS X, and Android for browser B2B applications, and it can make your IP address visible even if you're using a VPN. AVG doesn't have a fix for this issue, but they are aware of it. They recommend disabling WebRTC in your browser or using a browser that doesn't use WebRTC, like Safari or Internet Explorer.

FAQ

AVG Internet Security is an antivirus suite that protects your computer against malware infection, while AVG Secure VPN protects your online identity and activity from prying eyes. You can purchase them together to ensure both security and privacy.

Even though Avast and AVG merged in 2016, they still offer products under each name, and the VPN offerings are slightly different. Avast SecureLine VPN costs more than AVG, but it also has fifty-four server locations around the world, compared to AVG’s twenty-nine. Both VPN services use 256-bit encryption, and both have a no-logging policy.    

Browsing with your VPN turned on will change your IP address, which often triggers a warning from service providers like Gmail or Live Mail. This just means they’ve noticed that your account has been accessed from a different geographic location, which is actually a good sign, because it means your VPN is working properly. To resolve the situation, double-check that the server location you selected in AVG Secure VPN matches the one in the Gmail message and confirm it as your IP address.

Selecting servers close to you—preferably in the same country—will improve your connection speed, but that may not provide the full privacy or unrestricted access you’re looking for. If you want to access country-specific content, use a server located in that country. This will be easier if you have more server options available to you through your VPN.

The bottom line

VPNs are ideal for frequent travelers, especially those who frequently use public Wi-Fi or need to access American websites in countries where access is restricted. VPNs are also helpful if you prefer anonymous browsing or want to participate in unregulated online activities (like torrent downloading) and avoid government snooping.

If you already subscribe to AVG services and you want a name you can trust, then AVG Secure VPN may be right for you. Its no-logging policy is a definite plus for those seeking privacy while browsing online, and its straightforward, easy-to-use interface is a great option for those who want something simple.

But if you're looking to go deep undercover, keep shopping around. There are other VPN providers out there with tougher encryption keys and more servers at a lower price. And we still hesitate to wholeheartedly recommend Avast after its December 2019 breach.

How we evaluated AVG Secure VPN

To research our AVG Secure VPN review, we studied AVG's specifications and compared them with similar VPN products. We also read others' reviews on AVG Secure VPN and compared them with reviews for other VPN services. Visit SafeWise to find out more about our methodology.

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Kasey Tross
Written by
Kasey Tross
Kasey is a trained Community Emergency Response Team (CERT) member and a freelance writer with expertise in emergency preparedness and security. As the mother of four kids, including two teens, Kasey knows the safety concerns parents face as they raise tech-savvy kids in a connected world, and she loves to research the latest security options for her own family and for SafeWise readers.
  • babuameen

    Please Don’t Buy AVG Product I have had Bad Experience About AVG Please Don’t Buy it, I have VPN AVG, TUNEUP, AVG internet security Anti virus My system said fully Protected, Still AVG want to sell their data protection Software, AVG always they want to sell their Product any way My data is visible Some one Sale your Data Mean? What for VPN? WHAT for anti virus? My system also very slow After I Installed this Product Please Don’t’ buy it …. When i purchased Amazon store For me, They Log on Amazon Different country in my account , I have Collect the All the Evidence, Finally I want Complaint Against AVG I search by Internet ,They Sent me a Anti virus Activation code Again Which is 3 month before i purchased they said ‘You are not Activate your Code’ Night mare. I called for customer service Not helpful I compare with other Provider Cost is too high!! Service is Too bad Worst than any Word ??…Put it here. Even you have all Avg Product in your system Still AVG Screen will Block your Screen they want to sell something.

  • Nick Hudson

    Hello there,

    I want to buy a VPN for streaming and gaming. I have shortlisted these VPNs. What’s your opinion about these:
    – Nord VPN 68% off for 2 years.
    – Express VPN 35% off for 1 year only.
    – Pure VPN 86% off on 10 devices for 5 years.

    TIA