Abode FAQs

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Abode is a smart choice if you want to max out your home automation and security system options. It’s also ideal for a smaller home or apartment. All packages come with free mobile app access, and you can choose self-monitoring or pay the pros to watch over your home.

Below, we’ve answered frequently asked questions about Abode to help you decide if it’s right for you. If you want to know what we think about this brand after years of testing, head over to our Abode Home Security review

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Best for Apple Customers
Abode home security
4 out of 5 stars
Monitoring starts at
pro Apple HomeKit compatibility
pro Zigbee and Z-wave compatibility
pro Easy setup

Info current as of post date. Offers and availability may vary by location and are subject to change.

Abode Systems, Inc.

Where is Abode located?

Abode is located in San Francisco.

Who owns Abode security?

Nice S.p.A is the majority stakeholder for Abode Systems, Inc.

Abode monitoring

Monthly cost
Video storage
Arm/disarm from app
CUE automations
Professional monitoring
Learn more
Live video only
Icon Yes  LightYes
Icon No  LightNo
Icon No  LightNo
10 days
Icon Yes  LightYes
Icon Yes  LightYes
Icon No  LightNo
10 days
Icon Yes  LightYes
Icon Yes  LightYes
Icon Yes  LightYes

Info current as of post date. Offers and availability may vary by location and are subject to change.

Who does Abode use for monitoring?

Abode uses Rapid Response for monitoring in the US.

Can I use Abode without a plan?

Yes, you can use Abode without a monthly subscription. A free Abode plan doesn’t offer automations, video storage, cellular backup, or professional monitoring, among other perks.

Does Abode call the police?

Abode equipment does not automatically call the police. If you pay for the Pro monitoring service, an alarm monitoring specialist will call you first to make sure it’s not a false alarm. Then, they’ll call first responders.

Is Abode available in my area?

Abode is available throughout the US, Canada, Mexico, and the UK. Because Abode connects to the internet via an Ethernet cable, it works well in rural areas where Wi-Fi or cell signals might be weak.

How long is an Abode contract?

You don’t have to sign a contract to use Abode. They offer professional monitoring on demand, so you can have someone keep an eye on your home for just a few days. Many customers pay on a month-to-month schedule.

Is Abode service transferable?

Yes, Abode service is transferable to a new owner. Contact Abode customer service at +1-650-443-7834 to disconnect an Abode system. Then have the new owners call for a service connection. You can also find transfer request forms on Abode's website.

Can I take my Abode system with me when I move?

Yes, Abode equipment is extremely portable and perfect for renters. Just call Abode customer service to change your address in the system.

Abode equipment

How loud is the Abode alarm?

The Abode Iota and Abode Gateway alarms are both 93 dB. Abode also offers a 95 dB indoor siren and a 107 dB outdoor siren.

Does Abode work without Wi-Fi?

Yes, Abode works without Wi-Fi. Both the Gateway and the Iota include an Ethernet port.

Does Abode work without internet?

No, Abode doesn’t work without internet. The hubs need to be connected to the internet at all times. If you subscribe to Abode’s Pro plan, your system will use 4G cellular data as a backup connection. 

What doorbell works with Abode?

Abode recently announced its own Wireless Video Doorbell, but the system also integrates with Arlo doorbells and the Skybell doorbell camera via IFTTT.

What cameras work with Abode?

You can pair several camera brands with Abode through IFTTT:

Abode sells its own cameras. Read our full Abode cameras review for full details.

How much internet speed do I need to use an Abode system?

According to Abode, you need upload speeds of at least 0.5 Mbps per video device. So if you have two cameras, you need an upload speed of 1 Mbps—and that's on top of requirements for any other devices connected to your home network.

Don't know your internet speed?
Download this free internet speed test on the App Store or Google Play.

download the free speed tool app on Google Play

Compare the fastest home internet providers

Monthly price
Best for
Max advertised speeds
Learn more
Gig-speed internetFast download speedsUp to 3,000 Mbps
1 Gig Fiber internetFast upload speeds940/880 Mbps
GigablastWorking from home1Gbps

Info current as of post date. Offers and availability may vary by location and are subject to change. Read full disclaimer. Exclusions may apply.
*With Xfinity Mobile Unlimited phone line. Requires compatible gateway.
**Limited time offer with autopay and any existing Verizon mobile plan.

Abode cameras

Compare Abode cameras

Best for
Person detection
Battery backup
Smart home compatibility
Learn more
Best for home security$6.00/mo.
Icon Yes  Light5 hrs.
2.4 GHz Wi-Fi, Ethernet,
4G cellular backup
Amazon, Apple, Google, Z-Wave,
Best for budget surveillance$6.00/mo.
Icon No  LightNone
2.4 GHz Wi-FiAmazon, Google

Info current as of post date. Offers and availability may vary by location and are subject to change.

Do Abode cameras record?

Abode cameras record only if you subscribe to Standard or Pro monitoring plans. If you go the free route, you’re limited to live footage.

How does the Abode key fob work?

A close-up of home security and safety expert Cathy Habas holding an Abode key fob.

Image: Cathy Habas, SafeWise

The Abode key fob allows you to arm and disarm the system with a push of a button instead of entering a PIN on the keypad. You must be within 100 feet of your Abode hub for the key fob to work.

The key fob features four buttons:

  • Away/arm: small dot in the upper left corner
  • Disarm: X in the lower left corner
  • Home: large circle in the upper right corner
  • Panic: plus sign in the lower right corner

To use any of the buttons, press and hold until the red LED indicator light turns off. If the key fob never lights up, it may need a new battery. Pull the grey bottom away from the white top to access the Lithium Cell CR2032 battery.

Do I own or lease an Abode home security system?

Can I finance my Abode system?

Yes, Abode offers equipment financing through the Bread platform.

How long does the Abode camera battery last?

The Abode Cam 2 doesn't use batteries. It must be plugged in with the included USB wall adapter. 

The backup battery on the Abode Iota lasts five hours.

What works with Abode?

Abode is compatible with over 160 devices, including Google Assistant, Amazon Alexa, Apple HomeKit, Z-wave, and Zigbee. The IFTTT platform opens up even more compatibility options, allowing Abode to work with Samsung SmartThings, cameras like Nest, Blink, and Wyze, and services like Noonlight.

Setting up an Abode system

How do I set up an Abode security system?

Start by plugging in the Abode Iota or Gateway and connecting it to your modem with the provided Ethernet cable. Make sure the backup battery button is in the “on” position.

Next, download the Abode app on the Apple App Store or Google Play store. Create a new account and enter your device’s activation code when prompted.

The app will walk you through the rest of the setup process.

How do I connect my Abode to Wi-Fi?

In the Abode app, tap Settings and then Gateway Internet Connection. Toggle the Wi-Fi Connection button and select your network. Enter the network password when prompted.

Note: only the Iota hub connects to Wi-Fi.

How do I connect HomeKit to Abode?

In the Abode app, tap Settings, then Integrations, and finally Apple HomeKit. Write down the pairing code that appears on the screen.

Navigate to the HomeKit app. Tap the plus sign in the upper right corner and select Add Accessory. Next, select “I don’t have a code or cannot scan.” Under the Manual Code heading, tap Enter Code.

Input the pairing code to finish connecting HomeKit to Abode.

Using Abode

What is Abode home mode?

Abode’s Home mode only arms “perimeter” devices like door and window sensors. Indoor devices—like motion sensors or an indoor camera—stay disarmed in Home mode so that you can move around without triggering an alarm.

How do you disarm Abode?

Disarm Abode through any of these methods:

  • Enter the 4-digit PIN on the keypad.
  • Press and hold the X on the lower-left corner of the key fob until the indicator light disappears.
  • Swipe toward the disarm symbol on the Abode app.

If you subscribe to the Pro plan, you can also set up automations that disarm Abode in certain conditions. For example, Abode can disarm automatically when your phone enters a geofenced area. In everyday terms, the system would disarm when you come home.

Can I control Abode from my phone?

Yes, Abode has a mobile app that allows you to view live video footage, set up integrations, and arm/disarm the system. Only Pro plan subscribers can access all app features, such as automations, an event timeline, or stored video footage.

Troubleshooting an Abode system

Why is my Abode Gateway chirping?

The Abode Gateway chirps once any time a door or window sensor opens. If it’s chirping every 30 seconds, there’s a connection problem.

What do I do if my Abode Gateway is offline?

Unplug the Ethernet cable from your router and unplug the router’s power cord from the wall. Wait 30 seconds and plug everything back in. Wait several minutes for the internet to come back online.

If your Abode Gateway is still offline, locate the backup battery switch on the back of the unit and toggle it to the “off” position. Then unplug the Gateway, wait 30 seconds, and plug it back in. Don’t forget to toggle the backup battery switch to the “on” position once the Gateway is back online.

Abode vs. other home security companies

Which is better, Abode or Vivint?

Abode is better for renters, whereas Vivint offers a better done-for-you experience. With that said, we consider Vivint the best home security system overall.

Which is better, Abode or Ring?

We rank Abode above Ring Alarm. They’re both a good choice for renters, but Abode offers way more integrations and equipment. Learn more in our full Abode vs. Ring comparison.

Which is better, Abode or SimpliSafe?

SimpliSafe is one of our top picks for best home security systems and DIY security systems. But if you want to create an integrated smart home, choose Abode.

Still on the fence? We break down the similarities and differences in our Abode vs. SimpliSafe comparison.

Which is better, Abode or Cove?

We rank Cove above Abode overall. Once again, Abode’s strength lies in its superior integrations and automations. Abode’s monthly plans are also slightly more affordable than Cove’s.

Other brands to consider

Best for
Monthly cost Icon Tooltip  Dark
Starter equipment price
Contract required
Smart home compatibility Icon Tooltip  Dark
Learn more
Read review
Best professional security$599.00No *Amazon,
Best DIY security$245.00NoAmazon,
Most trusted security brand$0.00YesAmazon,
Budget pick$199.99NoAmazon,
Quality DIY pick$129.00No Amazon,
Most gadgets$99.99NoAmazon,
Best sensors$199.99NoAmazon,
Best customer ratingQuote requiredNo *Amazon,

Amazon.com price as of post date. Offers and availability may vary by location and are subject to change. Read full disclaimer.
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Info current as of post date. Offers and availability may vary by location and are subject to change.
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*Product prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on Amazon at the time of purchase will apply to the purchase of this product. Safewise.com utilizes paid Amazon links.

Certain content that appears on this site comes from Amazon. This content is provided “as is” and is subject to change or removal at any time.

Cathy Habas
Written by
Cathy Habas
With over eight years of experience as a content writer, Cathy has a knack for untangling complex information. Her natural curiosity and ability to empathize help Cathy offer insightful, friendly advice. She believes in empowering readers who may not feel confident about a purchase, project, or topic. Cathy earned her Bachelor of Arts degree in English from Indiana University Southeast and began her professional writing career immediately after graduation. She is a certified Safe Sleep Ambassador and has contributed to sites like Safety.com, Reviews.com, Hunker, and Thumbtack. Cathy’s pride and joy is her Appaloosa “Chacos.” She also likes to crochet while watching stand-up comedy specials on Netflix.

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