Price and Contract
Packages range from basic with no long-term contract to comprehensive with home automation devices, sensors, and carbon monoxide detectors. Think Protection’s pricing is, on the whole, quite affordable. The initial lump sum you pay upfront depends on which plan you choose: This cost covers the equipment, so you own your devices outright. From there, you’re free to add on plan features like Private Guards or Home Automation to your monthly monitoring fee. Plus, you get a 30-day, risk-free trial, so if you’re unhappy with the plan, you’re not stuck with it.
Tech and Equipment
Think Protection’s equipment is entirely wireless and functions using a Wi-Fi connection. If you opt to include smart home automation in your plan, you can use a control panel to control your equipment, from security cameras to a smart thermostat, as well as products from other vendors like the Nest Cam security camera. If you live in an area that has poor or no Wi-Fi access, Think Protection gives you the option to purchase a cellular connection. Ultimately, what connection you use depends on what’s available in your area. Reviewers stated that Think Protection’s equipment felt a bit flimsy, and there are reports of false alarms that are difficult to turn off.
Think Protection lets you upgrade your security system with a Z-Wave chip. This technology allows your security system to communicate and link with smart home devices, like a smart hub, smart thermostat, or smart lightbulbs.
According to customer reviews on TrustPilot.com, whether you’re calling because of an emergency or have a question regarding your alarm system, Think Protection’s customer service is polite, helpful, and concise.
Much like Frontpoint, Think Protection requires DIY installation. But unlike Frontpoint, Think Protection has a certified technician call you to walk you through the set up and answer any questions that you have.
Think Protection’s Premium Package is the only plan that includes fire, flood, freeze, or carbon monoxide detectors, but the company does allow you to tack on these devices to the plan of your choice for an additional cost.