ADT has well over a century of experience in the home security industry, and it certainly shows. While you have to commit to a long-term contract up front, ADT security has quick response times, an impressive six-month, money-back guarantee (certain restrictions apply), and helpful customer service that’s worth the tradeoff.
If you opt for a basic package for ADT monitoring through SafeStreets, be aware that monitoring uses a landline only, similar to Protect America. It’s also worth noting that the costs for things like carbon monoxide monitoring aren’t included in the basic package and can add up quickly.
You may be lured in by Brinks’ home automation advantages and DIY installation, especially if you already own Google Nest smart home products. But be warned that due to several partnerships of varying natures—Alarm.com, MONI, LiveWatch—customer service can be challenging.1