Google Assistant and Alexa are both great options for a voice assistant—especially for practical tasks like setting timers, smart home controls, listening to music, and checking the weather. Here are categories where they’re neck to neck.
Voice controls are the main selling point of virtual assistants like Amazon's Alexa, Samsung's Bixby, Google Assistant, and Apple's Siri. Entire swathes of the internet are abuzz about which system answers questions better and what skills they have.
Still, there's an unspoken dismissal of the core things most folks use virtual assistants for:
- Timers, reminders, and alarms
- News and weather
- Smart home controls
In practice, there's very little brand differentiation for the things you'll do most often with voice controls.
The only real difference is how voice search answers questions, with Alexa usually offering briefer answers and Google providing more detail. Even then, you'll likely get a satisfactory answer on most questions as long as you're not digging too deep into specifics.
For example, both Google Assistant and Alexa know who stole the most career bases in Major League Baseball (Rickey Henderson), but they can't tell you who did it in 2017 (Dee Gordon).
Why does this happen? It's because voice assistants have to choose one reply within a few seconds. That quick turnaround doesn't allow time to browse every single website on a topic, even with the processing powerhouse involved. In these cases, you're better off whipping out your smartphone to find the best information.
Still, expect this to change as voice assistants get smarter and faster. Who knows what they'll be capable of in five years?
You can make free phone calls using Alexa and Google Assistant to anyone in your contacts list, a business, or by speaking the phone number directly. Calling also works on smart speakers and displays using Drop In (Alexa) and Google Duo.
If you have a smart display with a camera, then Alexa uses Skype for video calls, while Google Duo is the equivalent on Nest Hub Max.