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3 min readCathy has been researching and writing about safe aging since 2021. She holds a certificate in gerontology and is one of the internet's most knowledgeable voices in senior safety tech. Her work takes a hands-on, empathetic approach.
Lively is famous for designing the Jitterbug phone for older adults, but the company also sells a medical alert device called the Lively Mobile2.
When paired with a Premium monitoring package, the Lively Mobile2 offers some helpful features like virtual doctor’s visits, a caregiver app to keep your loved ones updated, and automatic fall detection that contacts help if you lose your footing.
Affordable monitoring
Can be worn around the neck, on the wrist, or on a belt clip (wear accessories sold separately)
No landline required
Can speak to a nurse or care advocate 24/7 (optional, requires Premium plan)
Optional fall detection
30-day return period 
Must live in an area with Verizon coverage
Shorter battery life than competitors The Lively Mobile2 is a small wearable device with two-way talk and a button you can press any time you need help. The button places a call to a 24/7 monitoring center, where professional agents stand by to route your call to a caregiver or to first responders.
If you pay for the Premium package, you can also ask to speak to a nurse or to a care advocate. The nurse can answer medical questions, while the care advocate can help you find anything from grocery delivery to transportation.
Other Mobile2 features include:
The Lively Mobile2 costs $79.99 upfront, making it one of the most affordable mobile medical alerts on the market. You can split this cost into four installments through Shop Pay if you purchase through Best Buy, or through Affirm if you purchase through Amazon.
Monthly monitoring starts at $24.99 per month with paperless billing, or $29.99 with paper billing. You get 24/7 professional monitoring and access to a caregiver app called Lively Link. For $34.99 per month (with paperless billing; $39.99 with paper billing), you can upgrade to the premium monitoring package. You'll have access to an on-call nurse for medical questions and a dedicated care advocate.
Fall detection can be added to either plan for an extra $9.99/mo.
The Mobile2 comes with a lanyard so that it can be worn around the neck. A $19,99 wristband accessory turns it into a bracelet, while a $14.99 clip lets you wear it on your belt, waistband, or pocket. If needed, you can buy an extra lanyard for $14.99. Lively warns that the Mobile2's fall detection only works when the device is worn on a lanyard.
The Lively Mobile2 can be worn on a lanyard, wristband, or belt clip. The wristband and belt clip are sold separately, and you must wear the device on a lanyard for fall detection. Images: Lively
Lively stands out because it currently offers one medical alert device. Many brands offer multiple systems. The Lively Mobile2 covers all the bases because it can work anywhere — at home or on the go. If you prefer a more traditional at-home system or a medical alert smartwatch, you'll need to shop elsewhere.
The Lively Mobile2 goes above and beyond with its Premium monitoring package. This gives you a chance to call a nurse on-demand through your medical alert. You'll also have access to a care advocate who can connect you with all kinds of health, financial, and daily living resources.
The other impressive thing about the Lively Mobile2 is its relatively low cost. Its starting price is about $10 less than the average mobile medical alert. You get a lot for your money, so the Mobile2 is a great option for budget-conscious shoppers.
On the downside, the Mobile2's 40-hour battery life is shorter than most other mobile medical alerts. Typically, lanyard or wristband devices last about three to five days.
Brand | Lowest monthly price | In-home range | Backup battery | Learn more |
| $27.95/mo. | 1000 ft. | 32 hrs. | Visit Website | |
| $31.95/mo. | 1400 ft. | 32 hrs. | Visit Website | |
| $29.95/mo. | 800 ft. | 30 hrs. | Visit Website | |
| $29.95/mo. | 1,300 ft. | 32 hrs. | Visit Website |
Info current as of post date. Offers and availability may vary by location and are subject to change.
Lively has a weighted star average of about 2 out of 5 stars from more than 600 online reviews. Although that's quite low, most of the complaints have to do with Lively's cell phones, not its Mobile2 medical alert device.
Still, multiple people have reported waiting a long time to connect with a customer service representative when they had a question about their account.
The Lively Wearable 2 has been discontinued. It was a single-button wristband that looked like a typical watch but without a watch face. It used Bluetooth to place calls from your smartphone during an emergency.
No, Lively no longer offers pro monitoring for Apple Watch.
All Lively products, including the Mobile2, use the Verizon network. You don’t need to be a Verizon customer — you just need to live in an area with coverage. This may mean you could lose service if you travel or live in a rural area.
Yes, Lively encourages users to call for non-medical emergencies too, such as if you get locked out of your home, need roadside assistance, or think you're being followed.
We started our research at the source, digging through Lively’s website to find details on equipment, pricing, and extra features. Then we searched through reliable customer review websites like Trustpilot to hear from older adults and their loved ones who have first-hand experience with Lively or the former brand GreatCall.
Once we could see the big picture, we compared Lively to popular medical alert systems we’ve reviewed before—think Bay Alarm Medical, GetSafe, and Lifeline. This illuminated where Lively stands among competitors. Learn more about what goes into reviews like this one on our methodology page.
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