Eufy Home Security Review

The Eufy 5-piece alarm kit is a lot like other DIY systems. It takes less than 30 minutes to set up, it’s controlled from a mobile app, and it comes with all the basic sensors. Eufy also offers four kinds of 2K cameras.

The big difference is there’s no monthly fee. Eufy is an entirely self monitored system—no contracts, monthly monitoring costs, or cancellation fees. The company also takes extra measures like encryption and local storage to protect your privacy.

But cutting all that red tape comes at a cost. Without professional monitoring on your side, you’ll have to watch your system closely and respond to emergencies on your own.

Eufy is a good fit for privacy buffs, home security newcomers, renters, and cool heads in an emergency. 

Eufy skips the Cloud and opts for sending your video footage to encrypted local storage. 

Cloud-based storage is standard in the DIY home security world, but it comes with its own share of risks. If you don’t have strong digital security, hackers can view your video footage or even manipulate your system.

With Eufy, what your camera sees stays on a microSD card that you install or on the HomeBase. After all, if it’s not online, it can’t be hacked. 

Eufy is low commitment and affordable, making it appealing to home security skeptics and cautious newcomers. If you aren’t satisfied with your system, you can get a refund within 30 days of your purchase—no questions asked.

Renters in apartments or small homes can move their system into new digs after the lease is up too. And the small system is a great fit for small spaces (go figure). 

Without professional monitoring, you’re in charge of handling emergencies. That means you’ll have to watch alerts and notifications closely. If your system senses a break-in or other problem, it’s up to you to call emergency responders. 

Eufy’s 5-piece Home Alarm Kit has all the basics of a DIY home security system. It’s cheaper than most of its competitors and doesn’t charge every month for monitoring. You can add smart home devices, extra sensors, and a Eufy 2K camera to your system (more on that below).

But again, Eufy’s self-monitored system could be a dealbreaker for some. Its competitors may cost more monthly, but those monitoring fees retain a staff of professionals at the ready to help you in an emergency. 

Whether it’s the 5-piece Home Alarm Kit or a 2K camera, Eufy doesn’t require contracts for any of its products. So you won’t have to deal with monthly payments, cancellation fees, or any of the other fine print that comes with other security equipment. 

If you decide to return your Eufy equipment, make sure you do it within 30 days of purchasing for a refund. You’ll need to include all the devices and original packaging for your refund to be accepted.

Eufy products are available across the web and in different stores like Best Buy and Target. If you purchase from an authorized Eufy retailer, the warranty and refund policies still apply. But, to process a warranty, you’ll need to go through Eufy directly.  

You can get the full details on refunds, warranties, and returns on Eufy’s refund policy page. 

Eufy’s main security system is the 5-piece Home Alarm Kit, but the company has a suite of advanced indoor and outdoor cameras as well as smart home accessories. We’ve got the rundown on each part of the Home Alarm Kit and cameras. 

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In addition to its Home Alarm Kit, Eufy has some outstanding camera and smart home options.

Cameras can’t replace monitoring professionals, but they’re an extra layer of protection that will contextualize any alerts you get from your Eufy system.

Eufy has 2K cameras for indoor or outdoor use at a fraction of camera prices from bigger security providers. And like its security system, there’s no monthly charge for extra storage. Many of Eufy’s cameras have a slot for a microSD card for local storage. 

We compared more of the best home security cameras here.

If you’re building a smart home from scratch, Eufy has some basic devices to help you get started. The lights, plugs, and even Eufy’s own smart speaker (the Eufy Genie) work with other Eufy products. 

From the app, you can set automations to turn on the lights when someone disarms the system or opens a door, for example. 

If you already have a smart speaker like an Amazon Echo or Google Assistant, these products work with them too. Eufy even has Apple HomeKit compatibility (a surprisingly rare feature). 

Systems like Ring and Nest use cloud-based platforms that can be an open doorway to snoops and trolls. And we’ve heard way too many horror stories to ignore it.

Instead, Eufy opts for local storage. The company’s privacy promise extends to its cameras and the entirety of your system. You can still use Eufy’s cloud service, but having the option of storing footage offline keeps your camera’s feed and recorded videos safer.

The HomeBase connects to your home Wi-Fi to reach your phone’s app. And it uses military-grade encryption to keep your video storage and information only accessible to you. Eufy can store up to three months of footage on its HomeBase, plus whatever you keep on the microSD cards in your cameras.

Eufy products are available around the world, but its customer service is based in the US. Phone lines are limited, open from 6:15 a.m. to 5 p.m. PST. You can reach Eufy’s customer support line at +1 (800) 988-7973 or send them an email at support@eufylife.com. 

The company also has live chat available for US and German customers and a basic FAQ  page for quick surface-level answers. 

Eufy has almost everything you need to protect your home. Its devices are slick, affordable, and practical. Plus, its privacy promise, strong encryption, and local storage options make it safer than exclusively cloud-based systems. 

If you’re looking to upgrade your home security cameras or want a simple system for a small rental, Eufy is a good candidate. Its simple setup and easy app control make it a fitting choice for home security newcomers too. 

But, without professional monitoring, we just can’t give it both thumbs up. 

With so many products and features, we covered a lot of ground to review Eufy thoroughly. We dug through customer reviews on products like the Home Alarm Kit, indoor and outdoor cameras, and even smart home accessories.

We also watched reviews on YouTube and read articles about the company to learn more about their products and policies. Check out our methodology page to see how we conduct reviews like this one.

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