To cancel SimpliSafe, call their customer service line at +1-888-783-8441. Their support team is available every day of the year between 8 a.m. and midnight (EST). Have your safeword at the ready to confirm you own the security system.
How to Cancel SimpliSafe
Is SimpliSafe easy to cancel?
Yes, SimpliSafe is easy to cancel. Don’t be intimidated by the required phone call. The customer service reps will ask why you want to cancel, but they’re not judging you—it’s just an internal survey so the company can keep an eye on cancellation trends.
They may also try to offer you a deal. Just say you’re not interested. In our experience, SimpliSafe isn’t pushy.
Can I cancel SimpliSafe through the app?
No, you can’t cancel through the SimpliSafe app. There’s also no online cancellation option.
Do I need to return my SimpliSafe equipment after canceling my monitoring plan?
No, the SimpliSafe security system is yours to keep.
In fact, SimpliSafe equipment works as a basic home alarm without any monitoring service. If someone breaks in while the system is armed, the base station siren will sound, which might be enough to scare them off and alert the neighbors.
That’s a big “might,” though, which is why we recommend professional monitoring whenever possible.