How to Cancel SimpliSafe

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How to cancel SimpliSafe

To cancel SimpliSafe, call the SimpliSafe customer service line at +1-888-783-8441. Their support team is available every day of the year between 8 a.m. and midnight (EST). Have your safeword at the ready to confirm you own the security system.

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Can I cancel SimpliSafe online?

No, you have to call to cancel by calling customer service at 1-888-783-8441.

Is SimpliSafe easy to cancel?

Yes, SimpliSafe is easy to cancel. Don’t be intimidated by the required phone call. The customer service reps will ask why you want to cancel, but they’re not judging you—it’s just an internal survey so the company can keep an eye on cancellation trends.

They may also try to offer you a deal. Just say you’re not interested. In our experience, SimpliSafe isn’t pushy.

Cove: Our recommended alternative to SimpliSafe

Highly rated DIY security
Cove
Cove security
4 out of 5 stars
4
Starts at$17.99/mo
  • pro
    No-hassle cancellation
  • pro
    RapidSOS and text alerts
  • pro
    Eufy security cameras
  • con
    No Z-wave, Zigbee, or IFTT compatibility

Can I cancel SimpliSafe through the app?

No, you can’t cancel through the SimpliSafe app. There’s also no online cancellation option.

Can I cancel SimpliSafe without a fee?

No, SimpliSafe doesn’t charge any cancellation fees since there is no contract, and you pay for your equipment upfront. 

Do I need to return my SimpliSafe equipment after canceling my monitoring plan?

No, the SimpliSafe security system is yours to keep. 

In fact, SimpliSafe equipment works as a basic home alarm without any monitoring service. If someone breaks in while the system is armed, the base station siren will sound, which might be enough to scare them off and alert the neighbors. 

That’s a big "might," though, which is why we recommend professional monitoring whenever possible.

Can I restart my SimpliSafe plan at a later date?

Yes, SimpliSafe lets you start and stop services at any time. If you want to restart or upgrade, you can do so through the SimpliSafe home security app. Call customer service if you want to pause or downgrade.

How does SimpliSafe compare to other home security systems?

Brand
Self-monitoring option
Monthly cost Icon Tooltip  Dark
Starter equipment price
Camera(s) included Icon Tooltip  Dark
Smart home compatibility Icon Tooltip  Dark
Learn more
Icon Yes  LightYes
$249.96Add-on or Lighthouse package and higherAmazon,
Google
Icon No  LightNo
$599.00Add-on or Premium package and higherAmazon,
Google,
Z-Wave
Icon No  LightNo
$0.00Add-on or Video Lite, Video and Control packagesGoogle,
Z-Wave
Icon No  LightNo
Quote required
Online quiz
Custom packagesAmazon, Google
Icon Yes  LightYes
$149.99Add-on or Iota packagesAmazon, Google, Apple, Z-Wave, Zigbee

Info current as of post date. Offers and availability may vary by location and are subject to change. Read full disclaimer. *ADT $28.99 for landline system only. Full ADT disclaimer

Can I cancel SimpliSafe and give my equipment to someone else?

Yes, you can transfer your SimpliSafe system. First, call SimpliSafe to cancel. Then, the new equipment owner can create a SimpliSafe account and activate a monitoring plan with that equipment.

I live in the UK. How do I end my SimpliSafe contract?

SimpliSafe UK customers should call 0800-920-2420 Monday through Friday from 9 a.m. to 5:30 p.m. to end the contract. Note that SimpliSafe's UK cancellation department is closed on the weekends even though the main customer service line does maintain weekend hours. 

Cathy Habas
Written by
With over eight years of experience as a content writer, Cathy has a knack for untangling complex information. Her natural curiosity and ability to empathize help Cathy offer insightful, friendly advice. She believes in empowering readers who may not feel confident about a purchase, project, or topic. Cathy earned her Bachelor of Arts degree in English from Indiana University Southeast and began her professional writing career immediately after graduation. She is a certified Safe Sleep Ambassador and has contributed to sites like Safety.com, Reviews.com, Hunker, and Thumbtack. Cathy’s pride and joy is her Appaloosa “Chacos.” She also likes to crochet while watching stand-up comedy specials on Netflix.

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