Vivint Indoor Camera Review

We compare Vivint Indoor Camera with the competition to see if it's worth adding to your Vivint system.
Vivint Indoor Camera
Vivint Indoor Camera
3.6 out of 5 stars
3.6
  • Pros
    One-touch calling
  • Pros
    Privacy mode
  • Cons
    Requires Vivint system
John Carlsen
Senior Staff Writer, Security & Smart Home
May 11, 2022

Vivint is our top home security system pick, so Vivint cameras are just as good, right? The answer's complicated. The Vivint Indoor Camera is a good example. Overall, it's a reliable camera with great features like one-touch calling and privacy mode.

But on the other hand, it's expensive and requires a pricey Vivint security system to work. We think it's a good camera, but only if you're committed to using it as part of a complete Vivint home security system. Read our full review to see how Vivint Indoor Camera stands up to the competition.

Pro Heading
Pros
Pro Bullet One-touch calling
Pro Bullet Privacy mode
Pro Bullet Personalized alerts
Con Heading
Cons
Con Bullet $200 price tag
Con Bullet Requires Vivint subscription

Compare Vivint's camera plan with the competition

Brand
Monitoring plan price
Number of cameras supported
Indoor camera price
Field of view
Learn more
Read review
VivintVivint
1$199.99155º
FrontpointFrontpoint
Unlimited$74.99110º
SimpliSafeSimpliSafe
Up to 10$99.00120º
CoveCove
Unlimited$99.00110º

Info current as of post date. Offers and availability may vary by location and are subject to change.

Video: A Quick Look at Vivint's Tech and Equipment

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What's in the box

  • Vivint Indoor Camera
  • Mounting plate
  • Mounting screws
  • Power adapter

All Vivint equipment requires professional installation, so the materials in the box aren't as important in the grand scheme of things. Your Vivint technician likely has plenty of spare parts if something's missing.

One-touch calling

Two-way audio is one of the hallmarks of a great security camera because it turns your camera into an intercom for talking to people. The Vivint Indoor Camera builds on this feature by giving your kids a button to call you in the Vivint app.

Short of using a video doorbell indoors—awkward—this isn't a feature you'll find on other indoor cameras. Instead, most indoor cameras make you wait for a motion detection notification and activate two-way audio from the mobile app, which isn't nearly as easy as pushing a button to start a call.

Privacy mode

Living under the gaze of a security camera isn't a perfect privacy paradise. To give you some space when you want it, many cameras—like the Vivint Indoor Camera and Arlo Essential Indoor—come with privacy modes or physical privacy shutters. There's no need to unplug a camera; you might forget to plug it in later.

The Vivint Indoor Camera's privacy mode is easy to activate from your Vivint Smart Hub control panel by selecting your camera and entering your PIN code to access its settings. When active, the camera shows a blue screen for anyone trying to view a live video remotely. We like that you need a code to toggle this feature on and off so only authorized users can change it.

Video quality

Daytime and night vision video quality look great on the Vivint Indoor Camera. We found the video crisp enough to identify people and objects in a room in both situations.

While the video quality is good, there wasn't anything to help Vivint rise above rivals like Frontpoint and SimpliSafe. Like other Vivint cameras, you can watch recorded clips and live videos on your Vivint app or control panel.

Field of view

The field of view on the Vivint Indoor Camera clocks in at 155º. This offers much more video coverage than the competition from Cove, SimpliSafe, and Frontpoint.

We usually recommend a field of view of at least 100º for indoor security cameras, so it's great that Vivint offers such an expansive view on its indoor camera. A wide field of view is helpful in large rooms because it expands your placement options. No need to relegate the camera to a corner.

Video storage

You can store up to 14 days of Vivint smart clips in the cloud as part of your Vivint monitoring plan. Your Vivint camera records a short video clip when detecting motion, which works for most folks.

If you want up to 30 days of storage, you can purchase the Vivint Smart Drive to keep your videos on a local hard drive. The Smart Drive costs around $250, so it's not a cheap accessory, but it also unlocks continuous video recording if you want 24/7 recording options.

Checklist
Monitoring contract

You can't buy the Vivint Indoor Camera without a Vivint security system, so be prepared to pay a hefty sum for equipment and monitoring on Vivint's most expensive plan. You can pay for equipment upfront or spread the costs throughout a lengthy contract.

Installation

Vivint handles the initial installation of your indoor security camera, so it's an easy process on your end. Still, you'll need to clear your schedule for the home security system installation since you won't be using the camera without a Vivint system.

We love that Vivint makes it easy to move your camera after installation without paying for a service call. This is especially helpful if you decide to rearrange the furniture or think the camera would work better in a different spot.

Bell
Indoor only

This camera doesn't come with any weatherproofing, and installing it outdoors is a good way to void your warranty. We suggest getting the Vivint Outdoor Camera Pro or Vivint Video Doorbell Pro for your outdoor security camera needs.

Final word

The Vivint Indoor Camera is one of the better options among security system cameras. It comes with good video performance, and the one-touch calling makes it easy for your family to stay in touch using the Vivint Smart Home app. In typical Vivint fashion, the costs are high. At $200, it's twice as expensive as the competition, and Vivint's professional monitoring is one of the most costly ways to add a security camera to your home.

We recommend the camera for Vivint users, but you might consider a standalone wireless security camera, like Wyze Cam or Google Nest Cam, if you want something more affordable that doesn't require a security system.

FAQ

What happened to the Vivint Ping?

The Vivint Ping Camera and Vivint Indoor Camera are the same device—Vivint renamed the Ping a few years back. While Vivint Ping Camera's fun name highlights the one-touch calling, it's not as descriptive and easy to understand as "Vivint Indoor Camera."

How many cameras can you add to Vivint?

You can use up to six cameras with a Vivint security system.

Does Vivint watch my camera?

Vivint doesn't permit employees to access the video feeds of customers. This means that you're in charge of checking videos when your alarm goes off.

How we reviewed the Vivint Indoor Camera

Vivint Ping Camera

Image: SafeWise. 

We have experience using Vivint security cameras, and some of our coworkers use Vivint systems. This foundation means that we can dig into features even if there's not enough information on Vivint's product pages and customer support articles.

We used the same scoring rubric on the Vivint Indoor Camera as we do on every security camera. We examine five factors when creating a camera's star rating: price, video performance, storage, user experience, and customer support resources. Learn more about how we rank and review brands and products in our methodology.

Related articles on SafeWise

Disclaimers

(Amazon only): *Product prices and availability are accurate as of post date and are subject to change. Any price and availability information displayed on Amazon at the time of purchase will apply to the purchase of this product. Safewise.com utilizes paid Amazon links.

Certain content that appears on this site comes from Amazon. This content is provided “as is” and is subject to change or removal at any time.

(Google only): Google, Google Nest Secure, [any other related Google Products] and other related marks are trademarks of Google LLC.

John Carlsen
Written by
John Carlsen
John is a technology journalist specializing in smart home devices, security cameras, and home security systems. He has over nine years of experience researching, testing, and reviewing the latest tech—he was the Smart Home Editor for Top Ten Reviews and wrote for ASecureLife before joining SafeWise as a Staff Writer in 2020. John holds a Bachelor's degree in Communications, Journalism emphasis from Utah Valley University. In his spare time, he enjoys hiking, photography, cooking, and starting countless DIY projects he has yet to complete.

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