Pros and Cons to Consider When Switching Home Security Providers

Written by | Updated May 16, 2018

When it comes time to make the decision of whether or not you want to switch home security providers, it’s important to know the pros and cons of that decision. Many factors go into the cancellation and activation of home security contracts, and you should know what you’re getting into if you’re planning to switch.

We’ve broken down some of the pros and cons that should factor into your decision of changing security providers.

Pro: You can save money on your monthly fee.

If you’re always looking for ways to save money, finding a home alarm provider with a lower monthly fee is a good place to start. Shop around for quotes from other companies to see if you can get comparable protection for a lower price.

Con: You face cancellation fees from your current provider.

If you’re still under contract, you’re likely to face a penalty for terminating your contract early. This cancellation fee varies between companies, so call your service provider or review your contract to find out the exact amount you’ll have to pay.

When the time comes, submit your cancellation request in writing. Most companies require this if you plan to terminate your contract 30 days before the end of your agreement. Ensure this letter is certified to protect yourself from erroneous charges.

Pro: You may get most trustworthy customer service.

If you aren’t happy with the customer service you’re currently receiving, you may find relief by switching to a new company with customer service you can depend on. Reliable customer service is important to ensure your confidence in the provider and its ability to monitor your home. It’s also important to know you have a team you believe can handle a crisis.

Con: Your home may be vulnerable between cancelling your current security system and installing your new one.

Make sure to consider the time from between canceling services with your current security provider and getting new services set up from somewhere else. This is important because you don’t want to leave your home vulnerable if that time leaves a gap in alarm monitoring. Try to schedule new services as soon as possible after you other services end and, if possible, set up a new installation on the same day you end your other service.

Pro: You may gain new home security features.

While most providers all offer the basics – sirens, motion sensors, and keypads – there are some features that are different based on who you have service with. If you change providers, you may get to enjoy a new app that lets you control your home remotely or install pet sensors that let you still arm your system while letting your pets roam the house undetected.

Con: You may have to purchase new equipment.

Though sometimes you can keep your old equipment and simply switch monitoring companies, oftentimes you must purchase new equipment to go along with the new service. Your new provider’s equipment may be cheaper or more expensive than your current provider. This partially depends on whether or not you are upgrading or downgrading the amount of equipment you have installed in your home. Your new provider usually includes this equipment charge in your installation and activation fee, but it varies. Be sure to ask your new provider about this when you’re setting up your new service.

Written by Carolyn Heneghan

Carolyn is a nutrition and environmental crusader who loves using and exploring technology almost as much as she enjoys writing about it. Learn more

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