Proprietary apps are developed by security companies specifically for their own systems. Each company owns its app and is responsible for features, updates, bug fixes, and customer satisfaction.
App quality varies by company, but the benefit of a proprietary app is that it’s tailor-made for your system. Depending on the resources of your security company, app development can be slower than with a generic, industry-wide app.
Many companies forgo developing their own app and partner with Alarm.com instead. Alarm.com is a home security industry leader for both security equipment and the technology that supports it—including mobile apps. The Alarm.com app is compatible with a number of security systems and generally receives high customer ratings.
The downside is that updates and new features are dependent on Alarm.com and not your home security company, so some things like compatibility with new smart home devices can be delayed.
When it comes to apps that give you remote control of your home security system, it’s important to determine your needs.
- For homes with children: If you have children who walk home from school, you’ll probably want a video doorbell camera with live streaming and two-way communication that lets you check in so you know they got home safe.
- For families with fur babies: If you like to check in on your pets, live security camera screening is something that will help you keep an eye on them.
- For smart home aficionados: If you want to be able to control your lights and thermostat while you’re away, look for a plan and technology with home automation capabilities.